Petsmart Veterinary ServicesFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A PETSMART VETERINARY SERVICES franchise requires a total initial investment of $206K – $316K, including a $10K franchise fee and an ongoing 2.0% royalty[2]. The 2025 FDD does not disclose unit-level revenue (no Item 19). Verdict grade: C. Run a live ROI scan →
Data last verified June 21, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $206K – $316K
- 51st pct Pet Services
- Avg gross sales
- N/A
- 61st pct Pet Services
- Royalty
- 2.0%
- 1st pct Pet Services
- Units
- 37
- 57th pct Pet Services
- SBA default
- N/A
Quick verdict · Pet Services · color = vs category peers
Green = >15% above Pet Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- Total investment $206K – $316K including a $10K franchise fee, 2.0% ongoing royalty.
- No Item 19 financial performance data disclosed. The franchisor chose not to publish revenue figures.
- Verdict C (Average) with a risk score of 65/100.
- System growing at 236.4% CAGR over 3 years with 37 total units. Strong expansion trajectory.
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- PetSmart Veterinary Services, LLC
- Parent company
- PetSmart LLC
- Incorporated in
- DE
- HQ
- 19601 N. 27th Ave., Phoenix, AZ 85027
- Auditor
- CBIZ CPAs P.C.
- Audited financials
- Franchisor revenue
- $2K
- vs $4K prior year
Overview
About
Franchisees operate in-store veterinary clinics within PetSmart retail locations, providing wellness exams, vaccinations, dental services, and basic surgical procedures. Day-to-day involves managing veterinary staff, scheduling appointments, inventory control, and coordinating with PetSmart store management for facility maintenance and customer flow.
- CEO
- Rob Pace
- Headquarters
- AZ
- Founded
- 2022
- FDD year
- 2025
- States available
- 18
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $10K | $10K |
| Working capital (3–6 mo) | $85K | $125K |
| Equipment, build-out, other | $111K | $181K |
| Total initial investment | $206K | $316K |
Source: PETSMART VETERINARY SERVICES 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $206K – $316K
- Near category avg vs category
- Liquid capital req'd
- $85K – $125K
- Below avg, review vs category
- Franchise fee
- $10K
- Better than avg vs category
- Royalty
- 2.0%
- percentage · typical 6–8%
- Ad fund
- 1.5%
- typical 3–5%
- Total fee load
- 3.5%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 2.0% of gross sales |
| Marketing / ad fund | 1.5% of gross sales |
| Technology fee | $750 |
| Transfer fee | $5K |
| Renewal fee | $5K |
| Total fee load | 3.5% of rev |
Financial Performance
This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.
vs Pet Services averages
How Petsmart Veterinary Services Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 37
- Opened
- 15
- Last reporting year
- Closed
- 16
- Turnover rate
- 43.2%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (yr3)
- -2.6%
- Net unit change last year
- 3-yr CAGR
- Outlier (see FDD)
- Likely small-sample artifact
3-year detail · Item 20
- Transfers (3yr)
- 0
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 14 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA loan disclosures. This brand has only 1 7(a) loan on file; statistical reliability is limited below 10 loans.
- Total loans
- 1
- Loan volume
- N/A
- Amount data pending
- Median loan
- N/A
- Charge-off rate
- N/A
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- N/A
- 5-yr charge-off
- N/A
- Loans approved 2021+
- Active lenders
- 0
- Defaults
- 0
Explore lender portfolios on Bank Reports or regional data on State Reports.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
A declining veterinary franchise system with unprotected territories, missing financial disclosure, active litigation, and no evidence of franchisee profitability — suitable only for operators with veterinary expertise and capital reserves.
Audited financials (Item 21)
Yes · CBIZ CPAs P.C.
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Score breakdown · what drove the 65 / 100 rating
- 01MINORDeclining unit count (-2.6% YoY with 37 total units indicates a shrinking system)
- 02MEDNo disclosed average revenue or net income data (Item 19 missing — prevents ROI validation)
- 03MINORUnprotected territory creates direct competition risk within same geographic area
- 04HIGHActive class action litigation (Vanzant) regarding product naming — brand reputation risk
- 05MINORRoyalty structure (2-3.5%) combined with veterinary overhead may compress margins significantly
- 06MINORLow franchise fee ($10,000) suggests weak franchisor support or undercapitalization
- 07MINORParent company (PetSmart LLC) has unresolved commercial disputes and SEC compliance history
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 1 |
| Protected territory | No |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Not allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 1 year |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | No |
| Jury trial waiver | Yes |
| Governing law | Arizona |
| Litigation count | 3 |
Items 10, 11
Training & Operations
- Classroom training
- 30 hrs
- On-the-job training
- 35 hrs
- POS system
- Rhapsody
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: Rhapsody
Item 20 · call current owners
Franchisee Contacts
16 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
PETSMART VETERINARY SERVICES · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a PETSMART VETERINARY SERVICES franchise?
The total investment to open a PETSMART VETERINARY SERVICES franchise ranges from $206K – $316K, with an initial franchise fee of $10K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do PETSMART VETERINARY SERVICES franchise owners earn?
PETSMART VETERINARY SERVICES does not disclose average franchise owner earnings in their FDD Item 19. Not all franchisors are required to make financial performance representations. We recommend asking existing franchisees directly about their financial experience.
What is PETSMART VETERINARY SERVICES's franchise failure rate?
SBA 7(a) loan charge-off data is not available for PETSMART VETERINARY SERVICES (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many PETSMART VETERINARY SERVICES franchise locations are there?
As of their most recent FDD filing, PETSMART VETERINARY SERVICES has 37 total units in the United States, including 11 franchised units and 0 company-owned units. 15 new units were opened in the latest reporting year.
Is PETSMART VETERINARY SERVICES a good franchise to buy?
FranchiseVerdict rates PETSMART VETERINARY SERVICES as a C-grade franchise with a risk score of 65 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.