FranchiseVerdict
PETSMART VETERINARY SERVICES logo
FV-01938·MODERATEExcellent81

Petsmart Veterinary Services

Formerly known as Precision Visual Solutions

Personal Services - Pet CareFranchising since 2022Website
Investment
$206K – $316K
58th pct Pet Care
Avg revenue
62nd pct Pet Care
Royalty
2.0%
2nd pct Pet Care
Units
37
67th pct Pet Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $206K – $316K including a $10K franchise fee, 2.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 62/100. SBA loan default rate of 0.0% across 1 loans (below the industry average).
  • System growing at 236.4% CAGR over 3 years with 37 total units — strong expansion trajectory.

Item 1 · who you're contracting with

The Franchisor

Legal entity
PetSmart Veterinary Services, LLC
Parent company
PetSmart LLC
Incorporated in
Delaware
HQ
19601 N. 27th Ave., Phoenix, AZ 85027
Auditor
CBIZ CPAs P.C.
Audited financials
Franchisor revenue
$2K
vs $4K prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one PETSMART VETERINARY SERVICES unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: automotive
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $206K–$316K
Working capital
$
FDD reports $85K–$125K

Unlevered ROIC · per unit

44%

In Yale's "attractive" band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$161K
EBITDA margin
21.5%
Total invested
$366K
Payback
27 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Franchisees operate in-store veterinary clinics within PetSmart retail locations, providing wellness exams, vaccinations, dental services, and basic surgical procedures. Day-to-day involves managing veterinary staff, scheduling appointments, inventory control, and coordinating with PetSmart store management for facility maintenance and customer flow.

CEO
Rob Pace
Founded
2022
FDD year
2025
States available
18

Item 7 · what it costs

The Vitals

Total investment
$206K – $316K
All-in to open one unit
Liquid capital
$85K – $125K
Cash you must have on hand
Franchise fee
$10K
Royalty
2.0%
Percentage of Hospital Revenue · typical 6–8%
Ad fund
1.5%
typical 3–5%
Total fee load
3.5%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
37
Opened
15
Last reporting year
Closed
16
Turnover rate
43.2%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
-2.6%
Net unit change last year
3-yr CAGR
Outlier (see FDD)
Likely small-sample artifact
2023
37-1
Franchised units
2024
38
Franchised units
2025
11
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 14 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 14 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
1
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

62
Risk · 0-100
MODERATE62 / 100

A declining veterinary franchise system with unprotected territories, missing financial disclosure, active litigation, and no evidence of franchisee profitability — suitable only for operators with veterinary expertise and capital reserves.

Score breakdown · what drove the 62 / 100 rating

  1. 01MINORDeclining unit count (-2.6% YoY with 37 total units indicates a shrinking system)
  2. 02MEDNo disclosed average revenue or net income data (Item 19 missing — prevents ROI validation)
  3. 03MINORUnprotected territory creates direct competition risk within same geographic area
  4. 04HIGHActive class action litigation (Vanzant) regarding product naming — brand reputation risk
  5. 05MINORRoyalty structure (2-3.5%) combined with veterinary overhead may compress margins significantly
  6. 06MINORLow franchise fee ($10,000) suggests weak franchisor support or undercapitalization
  7. 07MINORParent company (PetSmart LLC) has unresolved commercial disputes and SEC compliance history

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Protected territory
No
Initial term
10 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Not allowed
Litigation count
3
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Non-compete
1 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Arizona

Item 11

Training & Operations

Classroom training
30 hrs
On-the-job training
35 hrs
POS system
Rhapsody
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

16 numbers

Locked
(401) 462-••••
RI
(701) 328-••••
ND
(517) 335-••••
MI

One-time purchase · CSV download · Validation questions included

FDD download

PETSMART VETERINARY SERVICES · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above