Pillar To Post Franchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
Pillar To Post is a home-inspection franchise providing structural, mechanical, and safety inspections for homebuyers, sellers, and agents. Franchisees run an inspection business scheduling jobs, performing on-site evaluations, and delivering reports, often built on realtor referrals.
FranchiseVerdict summary · 2026
A Pillar To Post franchise requires a total initial investment of $103K – $134K, including a $59K franchise fee and an ongoing 7.0% royalty[2]. Per the 2026 FDD, average unit revenue was $308K[2]. SBA 7(a) loans show a 18.5% charge-off rate across 44 loans[1]. FranchiseVerdict grade: B (Above average), an editorial assessment, not investment advice. Run a live ROI scan →
Data last verified · figures per the 2026 FDD issuance
Overview
- Investment
- $103K – $134K
- 34th pct Home Services
- Avg gross sales
- $308K
- 8th pct Home Services
- Royalty
- 7.0%
- 32nd pct Home Services
- Units
- 382
- 79th pct Home Services
- SBA charge-off
- 18.5%
- % of SBA 7(a) loans not repaid · median varies by category
Quick verdict · Home Services · color = vs category peers
Green = favorable by >10% vs Home Services avg · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- Total investment $103K – $134K including a $59K franchise fee, 7.0% ongoing royalty.
- Average unit revenue of $308K/year (median $193K).
- Verdict B (Above average), verdict score 48/100 (higher is better). SBA loan charge-off rate of 18.5% across 44 loans (above the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2025).
- System contracting at -19.6% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- PILLAR TO POST, INC.
- Parent company
- FS Brands, Inc.
- Ultimate parent
- FirstService Corporation
- CEO title
- President and Chief Executive Officer
- Charles Furlough
- Incorporated in
- DE
- HQ
- 14502 North Dale Mabry Hwy., Suite 200, Tampa, FL 33618
- Auditor
- PricewaterhouseCoopers LLP
- Audited financials
- Franchisor revenue
- $888.6M
- vs $850.4M prior year
Overview
About
- CEO
- Charles Furlough
- Headquarters
- FL
- Founded
- 1994
- FDD year
- 2026
- States available
- 43
Can you afford it, and what does the money buy?
Entry cost runs 47% below the typical home services franchise.
Source: FDD 2026 · Items 5–7
FDD Item 7 · 2026 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $59K | $59K |
| Working capital (3–6 mo) | $10K | $20K |
| Equipment, build-out, other | $34K | $56K |
| Total initial investment | $103K | $134K |
Source: Pillar To Post 2026 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $103K – $134K
- Top 40% of category vs category
- Liquid capital req'd
- $10K – $20K
- Top 40% of category vs category
- Franchise fee
- $59K – $59K
- Middle of category vs category
- Royalty
- 7.0%
- percentage · typical 6–8%
- Ad fund
- 4.0%
- typical 3–5%
- Total fee load
- 16.5%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 7.0% of gross sales |
| Marketing / ad fund | 4.0% of gross sales |
| Technology fee | $5 |
| Transfer fee | $4K |
| Renewal fee | $3K |
| Total fee load | 16.5% of rev |
At 16.5% total fee load, roughly $51K per year goes to the franchisor before you pay a single operating expense.
What do units actually make?
Average unit sales run 74% below the home services norm.
Source: FDD 2026 · Item 19
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$25K
8.0% margin
Unlevered ROIC
18%
EBITDA / total invested capital
Payback
5.4 yrs
cash-on-cash, unlevered
Financial Performance
- Avg gross sales
- $308K
- Per unit, per year
- Median gross sales
- $193K
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- average_and_median_sales_by_inspector_count
- Sample size
- 297 units
- vs category median 32 · large
- Range (low → high)
- $82K→$4.2M
- Cohort dispersion (min → max)
- Reporting year
- 2025
- Fiscal year the figures cover
- Transparency
- 4 / 10
- vs category median 4 / 10 · typical
Compared against 355 Home Services brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
Average unit generates $308K/year in gross sales. Median is $193K — top performers pull the average up, so a typical unit earns less. Revenue-to-investment ratio: 2.6x.
Fee burden
Total ongoing fee load of 16.5% — above the Home Services average of 8.9%.
Disclosure
Transparency score 4/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System contracting at -19.6% CAGR over 3 years. Investigate whether closures are franchisor-driven consolidation or franchisee exits.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Home Services averages
How Pillar To Post Compares
Is the system healthy?
Source: FDD 2026 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 382
- Opened
- 12
- Last reporting year
- Closed
- 42
- Turnover rate
- 11.0%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (3-yr)
- -19.6%
- Net unit change over 3 years
- 3-yr CAGR
- -19.6%
- Compounded over last 3 years
3-year detail · Item 20
- Opened (3yr)
- 12
- Closed (3yr)
- 0
- Terminated (3yr)
- 25
- Non-renewed (3yr)
- 17
- Transfers (3yr)
- 8
- Reacquired (3yr)
- 0
- Franchisor bought back
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 10 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
A system losing more than 10% of its units year-over-year is a red flag. Check whether closures are concentrated in specific regions.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 44
- Loan volume
- $5.2M
- Median loan
- $51K
- 50th percentile
- Charge-off rate
- 18.5%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 81.5%
- 5-yr charge-off
- 25.0%
- Loans approved 2021+
- Active lenders
- 32
- Defaults
- 5
- Typical loan rate
- 8.1%
- avg rate to borrowers
- Franchised industry avg
- 23.9%
- brand beats franchise avg ↓
- Jobs supported
- 151
- 3.0 per loan
- Lender concentration
- 13%
- top lender's share
Borrower mix: 38% went to startups / new businesses, 62% to established operators
Franchise vs independent — in building inspection services, franchised businesses charge off at 23.9% vs 19.1% for independents — franchising is associated with 25% higher SBA default risk in this category.
Vintage analysis
Pillar To Post charge-off rate by loan vintage
Top lenders financing Pillar To Post franchisees
Showing 3 of 32 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into Pillar To Post's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 10 lenders with concentration factor
- Per-state charge-off rates across 15 states
- Startup risk premium and job creation velocity
- 19-year lending trend
Instant access. No subscription.
What could kill this investment?
SBA loans charge off at 18.5% — 15% above the 16.0% national norm, i.e. higher lender-observed risk.
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Declining unit count, undisclosed net income, unprotected territories, and litigation history create a CAUTION-to-HIGH RISK profile that demands deep validation before investment.
Litigation (Item 3)
1 prior action as plaintiff (Pillar To Post v. MS Home Inspections LLC - breach of franchise agreement, trademark infringement; settled March 2026, $25,000 award). 1 prior action as defendant (KJ Loughery Inc. v. Pillar To Post - wrongful non-renewal master franchise; settled February 2018, franchisor purchased master franchises in PA and NJ).
Largest disclosed settlement: $25,000
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · PricewaterhouseCoopers LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
ⓘ These are the parent company's consolidated financials (the parent guarantees the franchisor), not this brand's standalone results — the figure reflects the whole corporate group, not this brand alone.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: No
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
Score breakdown · what drove the 48 / 100 verdict
- 01MINORUnit count declining 7.3% YoY (382 units) — shrinking franchise system indicates market saturation or franchisee dissatisfaction
- 02MINORNo average net income disclosure — opacity around profitability makes ROI assessment impossible; cannot verify if $307,908 avg revenue translates to viable income
- 03HIGHTwo litigation cases including master franchisee dispute — suggests franchisor-franchisee relationship strain and potential disputes over performance standards and renewal terms
- 04MEDHigh initial investment ($102,690–$134,290) + 7% royalties with variable monthly minimums ($0–$2,328) creates unpredictable cost structure relative to undisclosed profitability
- 05MINORNo protected territory — franchisee competes with other Pillar To Post locations and master franchisees in same area; risk of encroachment and channel conflict
- 06MINOR5-year term with no stated renewal protections — master franchisee litigation over non-renewal signals potential franchise termination/non-renewal risks
- 07HIGHGoing Concern = False — unclear what this means operationally; needs clarification on franchisor financial stability
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 16.5% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2026 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 5 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 5 |
| Territory type | protected |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Not allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Curable defaultsℹ | 2 |
| Mandatory arbitration | Yes |
| Arbitration location | Tampa, Florida |
| Jury trial waiver | No |
| Governing law | FL |
| Litigation count | 2 |
View Item 3 litigation summary
1 prior action as plaintiff (Pillar To Post v. MS Home Inspections LLC - breach of franchise agreement, trademark infringement; settled March 2026, $25,000 award). 1 prior action as defendant (KJ Loughery Inc. v. Pillar To Post - wrongful non-renewal master franchise; settled February 2018, franchisor purchased master franchises in PA and NJ).
Items 10, 11
Training & Operations
- Classroom training
- 176 hrs
- On-the-job training
- 202 hrs
- Training location
- Franchisee's home office (live virtual training environment)
- Ongoing training
- Required
- Time to open
- 4 mo
- From signing to launch
- Site selection
- Franchisee selects within territory subject to franchisor approval; home-based operation recommended
- Franchisor financing
- Not offered
- Item 10
- POS system
- OnePoint
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: OnePoint
Item 20 · call current owners
Franchisee Contacts
88 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
Pillar To Post · FDD (2026) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a Pillar To Post franchise?
The total investment to open a Pillar To Post franchise ranges from $103K – $134K, with an initial franchise fee of $59K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do Pillar To Post franchise owners earn?
According to Item 19 of the Pillar To Post FDD, the average gross sales per unit is $308K. The median is $193K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is Pillar To Post's franchise failure rate?
Based on SBA 7(a) loan data, Pillar To Post has a charge-off rate of 18.5% across 44 loans, meaning 18.5% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many Pillar To Post franchise locations are there?
As of their most recent FDD filing, Pillar To Post has 382 total units in the United States, including 382 franchised units and 0 company-owned units. 12 new units were opened in the latest reporting year.
Is Pillar To Post a good franchise to buy?
FranchiseVerdict rates Pillar To Post as a B-grade franchise with a verdict score of 48 out of 100 (higher is better), based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.