Skip to main content
FranchiseVerdict
Gong cha logo
FV-01084FDD 2026Data Quality·Excellent95%
Manager-run OKYes: Protected territory

Gong cha Franchise Cost, Revenue & Review 2026

Quick-Service RestaurantsMassachusettsFranchising since 2023CEOPaul ReynishWebsite Report an errorFranchisor? Claim this listing

Data from FDD filing + SBA 7(a) records

Analysis by FranchiseVerdict Research · Methodology

BAbove average51/100

Gong cha is a bubble tea franchise serving customizable milk teas, fruit teas, and boba drinks. Franchisees run the shops, managing drink prep, ingredient inventory, and counter service.

FranchiseVerdict summary · 2026

A Gong cha franchise requires a total initial investment of $207K – $648K, including a $35K franchise fee and an ongoing 6.0% royalty[2]. Per the 2026 FDD, average unit revenue was $397K[2]. FranchiseVerdict grade: B (Above average), an editorial assessment, not investment advice. Run a live ROI scan →

Data last verified · figures per the 2026 FDD issuance

Overview

Investment
$207K – $648K
26th pct Service Resta…
Avg gross sales
$397K
Net sales2nd pct Service Resta…
Royalty
6.0%
48th pct Service Resta…
Units
38
61st pct Service Resta…
SBA charge-off
N/A

Quick verdict · Quick-Service Restaurants · color = vs category peers

Total Investment
$207K – $648K
Avg $664K
below avg ↓
Franchise Fee
$35K – $35K
Avg $34K
Liquid Capital Req'd
$10K – $87K
Avg $44K
Avg Revenue
$397K
Avg $1.2M
below avg ↓
Net sales
Royalty Rate
6.0%
Avg 5.5%
Ongoing Fees
7.0% of rev
Avg 7.9%
SBA Charge-Off Rate
No SBA data
Not SBA-matched
System Size
38 units
Avg 236 units
Turnover Rate
N/A
Avg 6.2%
Territory
Protected
Exclusive zone granted
Owner-Operator
Optional
Can hire a manager
Litigation
4 cases
Some history

Green = favorable by >10% vs Quick-Service Restaurants avg · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)

Data from public FDD filings and SBA records. Not financial advice. Methodology

Bottom line

  • COSTTotal investment $207K – $648K including a $35K franchise fee, 6.0% ongoing royalty.
  • RETURNSAverage unit revenue of $397K/year (median $363K).
  • RISKVerdict B (Above average), verdict score 51/100 (higher is better).
  • EARLYEmerging franchise: only 3 years of franchising with 38 units. Early-stage systems carry higher risk but may offer better territory availability.

Item 1 · who you're contracting with

The Franchisor

Corporate structure & franchisor financials
Legal entity
Gong cha USA Franchising, LLC
Parent company
Gong Cha Americas, Inc. (GCA)
Ultimate parent
Gong Cha Limited (originally GC Group Topco Limited)
Predecessor
Gong Cha International Co., Ltd. (f/k/a Royal Tea Taiwan Co. Ltd.) (GCI)
Prior franchisor entity
CEO title
Global Chief Executive Officer
Paul Reynish
Incorporated in
Delaware
HQ
200 Clarendon St., Suite #5600, Boston, Massachusetts 02116
Auditor
Citrin Cooperman & Company, LLP
Audited financials
Franchisor revenue
$4.9M
vs $4.1M prior year

Overview

About

CEO
Paul Reynish
Headquarters
Massachusetts
Founded
2006
FDD year
2026
States available
3

Can you afford it, and what does the money buy?

Entry cost runs 36% below the typical quick-service restaurants franchise.

Total investment (Item 7)$207K – $648KCited, not corroborated — printed on page 31 of the 2026 FDD (Item 7). Nothing else in our record independently restates or re-derives it.
Franchise fee$34,500Not cited — published from our reading of the franchisor's disclosure document; the page it is printed on has not been located.
Royalty + ad fund6.0% + 1.0%
Working capital$10K – $87K

Source: FDD 2026 · Items 5–7

Full Item 7 breakdown13 line items

Initial investment breakdown

Item 7 initial investment line items
Line itemLowHigh
Initial Franchise Feenot refundable$35K$35K
Training Expensesnot refundable$4K$7K
Architect and Engineering Feesnot refundable$5K$13K
Leasehold Improvementsnot refundable$52K$271K
Furniture, Fixtures, and Equipmentnot refundable$30K$62K
Technology Systemsnot refundable$6K$7K
Exterior Signagenot refundable$2K$5K
Security and Utility Deposits and Rentnot refundable$5K$33K
Professional Fees and Business Permits/Licensesnot refundable$1K$29K
Initial Supplies and Inventorynot refundable$26K$62K
Grand Opening Advertisingnot refundable$4K$5K
Insurancenot refundable$5K$12K
Additional Funds - 3 Monthsnot refundable$10K$87K
Total initial investment$185K$627K

Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.

Item 7 · what it costs to open + operate

The Vitals

Total investment
$207K – $648K
Top 40% of category vs category
Liquid capital req'd
$10K – $87K
Top 40% of category vs category
Franchise fee
$35K – $35K
Middle of category vs category
Royalty
6.0%
typical 6–8%
Ad fund
1.0%
typical 3–5%
Total fee load
7.0%
vs 9–13% typical

Ongoing fees · Item 6

Gong cha: Item 6 recurring fees
FeeAmount
Royalty6.0% of gross sales
Marketing / ad fund1.0% of net sales
Technology fee$328
Training fee$2K
Transfer fee$19K
Renewal fee$19K
Inventory (initial)$26K $62K
Total fee load7.0% of rev

What do units actually make?

Average unit sales run 66% below the quick-service restaurants norm.

Avg gross sales$397K

Reported as net sales, not gross sales

Cited, not corroborated — printed on page 77 of the 2026 FDD. Nothing else in our record independently restates or re-derives it.
Median gross sales$363KCited, not corroborated — printed on page 77 of the 2026 FDD. Nothing else in our record independently restates or re-derives it.
Item 19 typehistorical
Sample size222 outlets

Source: FDD 2026 · Item 19

Single-unit · not modelled

Returns at a glance

An FDD discloses gross sales, not profit, and the operating costs that turn one into the other are in no filing. We publish no modelled return for Gong cha until someone supplies them — yours, in the models below.

Not modelled yet

An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.

Total invested capital · disclosed

$476K

Item 7 initial investment plus working capital, as filed — the one figure here that needs no assumption.

ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
Blue values = direct from FDD (Item 7 investment, Item 19 revenue, Item 6 fees)Not set = no filing supplies it and we will not substitute one. Enter your own

What one unit earns on your invested capital

Model A · Single-Unit Return

Computes unlevered return on invested capital (ROIC) for a single franchise unit, read against the 30–60% reference band · Yale SOM, Post-MBA Path Exhibit 2 (2023). Below that band a passive index fund likely outperforms; above it the franchisor has pricing power you're subsidizing.

Note: Item 19 revenue is what the franchisor discloses, and it is the top line only — gross sales are not profit. No FDD discloses the operating costs that turn one into the other, so those fields start empty and nothing is modelled until you supply them from your own lease quote, labor market and build-out budget.

Returns model · single-unit ROIC

What would one Gong cha unit return on the cash you put in?

From FDDNot set — you supply itYou overrode an FDD value
Revenue · per unit, per yearFDD
FDD Item 19 reports $396,887 per unit
Franchisor take · royalty + ad fundFDD
typ 68%
typ 35%
Operating costs · not in any FDDnot set

Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.

Total invested capital · what you put in to openFDD
FDD Item 7: $207K–$648K (midpoint used)
FDD reports $10K–$87K

Unlevered ROIC · per unit

Your modelled return on total invested capital, before any debt financing.

An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.


Store EBITDA · annual
EBITDA margin
Total invested
$476K
Payback
Single-unit only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even point.

What 25 units return when you use SBA financing

Model B · Return on Equity: Debt-Financed Acquisition

Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).

This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.

What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.

Not modelled yet

An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.

A 25-unit return is built on a per-unit EBITDA. Fill in the operating costs in Model A above and this model runs on that figure, or take the whole scenario to the full ROI workbench, where the portfolio and LBO models accept your own per-unit economics directly.

These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.

Item 19 · Source: 2026 FDD

Financial Performance

Reported as net sales, not gross sales

Avg gross sales
$397K
Per unit, per year
Median gross sales
$363K

Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.

Item 19 type
historical
Sample size
222 outlets
vs category median 18 · large
Range (low → high)
$75K$993K
Cohort dispersion (min → max)
Quartile band
$199K$650K
Bottom 25% → top 25%
Reporting year
2024
Fiscal year the figures cover
Source filing
FDD 2026
Disclosed in the 2026 filing, covering 2024
Transparency
4 / 10
vs category median 4 / 10 · typical
Gross sales rank2th
Item 19 reporting methods vary across brands
Investment cost rank26th
Lower investment ranks lower (better)
Royalty rate rank48th
Lower royalty = lower percentile (better)
Unit count rank61th
vs Quick-Service Restaurants peers
Risk score rank47th
Lower risk = lower percentile (better)

Compared against 782 Quick-Service Restaurants brands

Showing the headline figures — all 165 extracted fields are in the Full FDD Report · $19 →
Revenue insight

Revenue is only 0.9x the investment. This means each unit may take 5+ years to recoup the initial outlay at typical margins.

Operator outlook

What the numbers say

Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.

Unit economics

Average unit generates $397K/year in gross sales. Revenue-to-investment ratio: 0.9x.

Fee burden

Total ongoing fee load of 7.0% (near the Quick-Service Restaurants average).

Disclosure

Transparency score 4/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.

Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.

vs Quick-Service Restaurants averages

How Gong cha Compares

Metric
Gong cha
Category Avg
vs Avg
Investment
$428K
$664K
Revenue
$397K
$1.2M
Unit Count
38
236.064

Is the system healthy?

Total units38Verified — printed on page 78 of the 2026 FDD (Item 20), and the table's own arithmetic closes on it three ways.

Source: FDD 2026 · Item 20

Unit growth

Item 20 · unit dynamics

The Growth Chart

Total units
38
Opened
32
Last reporting year
Closed
0
Terminated
0
Franchisor ended the franchise (per Item 20)
Non-renewed
0
Term expired, not renewed (per Item 20)
Turnover rate
N/A
Company-owned
2
Corporate units in the system
% franchised
86%
vs corporate-owned

3-year detail · Item 20

Opened (3yr)
15
Closed (3yr)
5
Terminated (3yr)
10
Non-renewed (3yr)
0
Transfers (3yr)
11
Reacquired (3yr)
25
Franchisor bought back
Projected new
7
Franchisor's next-year forecast
2023
0
Franchised units
2024
4+4
Franchised units
2025
36+32
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 20 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Active operators · 20 states
No contacts on file

States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.

SBA loan performance

Government records

SBA Loan Data

Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.

Total loans
15
Loan volume
$3.8M
Median loan
$251K
average
Charge-off rate
N/A
no resolved loans yet — rate needs a terminal outcome

Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated

Repayment rate (PIF)
N/A
5-yr charge-off
0.0%
Loans approved 2021+
Active lenders
12
Defaults
0

Vintage analysis

Gong cha charge-off rate by loan vintage

BrandNational avg
Gong cha charge-off rate by loan vintage. Showing 6 vintages from 2018 to 2025. Rates range from 0.0% to 0.0%.0%5%10%'18'21'22'23'24'25

Top lenders financing Gong cha franchisees

The Huntington National Bank3 loans
The Bank of Princeton2 loans0.0%
Patriot Bank, National Association1 loans0.0%

Showing 3 of 12 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.

Explore lender portfolios on Bank Reports or regional data on State Reports.

Premium insight

SBA Lending Report

Deep-dive into Gong cha's SBA lending history: lender network, geographic footprint, interest rates, and more.

SBA Lending Report

  • Principal loss rate and NAICS industry benchmark
  • 10 lenders with concentration factor
  • Per-state charge-off rates across 6 states
  • Startup risk premium and job creation velocity
$29 one-time

Instant access. No subscription.

What could kill this investment?

Verdict score51/100 (higher is better)
Litigation4 cases
Going concernClear

Source: SBA 7(a) FOIA · FDD Items 3, 21

Risk analysis

FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21

Risk & Legal

BAbove average51Verdict score 51/100

Gong Cha presents HIGH RISK due to a severely underdeveloped franchise system (6 units), active multi-state regulatory violations, master franchise disputes, and undisclosed profitability metrics.

High confidence±3 pts
5662

Litigation (Item 3)

Four Item 3 matters, all involving franchise registration/disclosure violations by predecessor GCI (and in some cases the franchisor itself): (1) California DBO citation against GCI for offering an unregistered master franchise, settled via consent order (civil penalties of $2,500 x3); (2) civil suit/arbitration between GCI and its former CA master franchisee GCCA over renewal rights, settled with no monetary payment; (3) Maryland Securities Commissioner administrative proceeding against GCI, franchisor, and GCDMV for unregistered franchise sales, settled via consent order ($30,000 penalty plus $10,000 to GCDMV for rescinding licensees); (4) Virginia State Corporation Commission proceeding against GCI and franchisor for unregistered master franchise sale, settled with a $3,000 penalty.

Largest disclosed settlement: $30,000

Bankruptcy (Item 4)

None disclosed

Audited financials (Item 21)

Yes · Citrin Cooperman & Company, LLP

Franchisor revenue (Item 21)

Yr 1: $4.9MYr 2: $4.1MNon-royalty: $1.5M

Franchisor entity revenue (not unit-level)

Supplier relationship · Items 8 & 16

  • Franchisor sells you products: Yes
  • Kickbacks from required suppliers: Yes
  • Must buy proprietary products: Yes
  • Restricted to system-approved products: Yes
  • Can negotiate own supplier terms: No

Score breakdown · what drove the 51 / 100 verdict

  1. 01MINOROnly 6 operating units indicates a micro-franchise system with minimal scale and unclear growth trajectory
  2. 02MINORMultiple regulatory violations across three states (CA, MD, VA) suggest systemic compliance and disclosure issues
  3. 03HIGHMaster franchise renewal dispute with court litigation and arbitration indicates franchisor-franchisee relationship deterioration and territorial instability
  4. 04HIGHGoing Concern status is FALSE, indicating potential financial viability concerns at corporate level

Severity inferred from the FDD text · not a regulatory classification

Showing the headline figures — all 165 extracted fields are in the Full FDD Report · $19 →

Full litigation history from the FDD (Items 3 and 4) →

What are you signing up for?

Ongoing fees run about 7.0% of sales (royalty + ad fund), before rent and labor.

Initial term10 yrs
Renewal term10 yrs
TerritoryNot exclusive
Initial training91 hrs

Source: FDD 2026 · Items 11, 12, 17

FDD Items 12, 15, 17 · continued from Risk & Legal

Contract & Territory Detail

Initial term10 years
Renewal term10 years
Allowed renewals1
Territory typeprotected
Protected territoryYes
Exclusive territoryNo
Territory radius2 mi
Online sales rightsRestricted
Franchisor can competeYes
Hire a manager?Allowed
Owner-operatorOptional
Non-compete (years)2 years
Non-compete (miles)5 mi
Right of first refusalYes
Transfer requires consentYes
Termination notice30 days
Termination grounds15
Curable defaults2
Mandatory arbitrationYes
Arbitration locationMassachusetts
Jury trial waiverYes
Governing lawMassachusetts
Litigation count4
View Item 3 litigation summary

Four Item 3 matters, all involving franchise registration/disclosure violations by predecessor GCI (and in some cases the franchisor itself): (1) California DBO citation against GCI for offering an unregistered master franchise, settled via consent order (civil penalties of $2,500 x3); (2) civil suit/arbitration between GCI and its former CA master franchisee GCCA over renewal rights, settled with no monetary payment; (3) Maryland Securities Commissioner administrative proceeding against GCI, franchisor, and GCDMV for unregistered franchise sales, settled via consent order ($30,000 penalty plus $10,000 to GCDMV for rescinding licensees); (4) Virginia State Corporation Commission proceeding against GCI and franchisor for unregistered master franchise sale, settled with a $3,000 penalty.

Items 10, 11

Training & Operations

Classroom training
36 hrs
On-the-job training
55 hrs
Training location
"Certified" Gong cha training store(s) and/or other locations designated by franchisor
Ongoing training
Required
Time to open
5 mo
From signing to launch
Site selection
franchisee selects, franchisor approves
Franchisor financing
Not offered
Item 10
POS system
Designated third-party technology supplier (not named)
Operating tech stack

Items 5 & 11

Franchisor Support

Site selection assistance
Grand opening support
Lease negotiation help

Technology: Designated third-party technology supplier (not named)

Item 20 · call current owners

Franchisee Contacts

200 owners to call

Name · phone · city · state. Extracted from FDD Item 20

Unlock 200 contacts · $49
Free preview
(201) 710-••••NJ
Unlock all 200 contacts
201-572-••••NY
(347) 654-••••GA
925-587-••••CA
626-820-••••CA

FDD download

Gong cha · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above

Frequently asked questions

Frequently Asked Questions

How much does it cost to open a Gong cha franchise?

The total investment to open a Gong cha franchise ranges from $207K – $648K, with an initial franchise fee of $35K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).

What do Gong cha franchise owners earn?

According to Item 19 of the Gong cha FDD, the average gross sales per unit is $397K. The median is $363K. Important context: Reported as net sales, not gross sales. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.

What is Item 19 in the Gong cha FDD?

The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the Gong cha FDD and qualifies whose outlets they describe.

What is Gong cha's franchise failure rate?

SBA 7(a) loan charge-off data is not available for Gong cha (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.

How many Gong cha franchise locations are there?

As of their most recent FDD filing, Gong cha has 38 total units in the United States, including 36 franchised units and 2 company-owned units. 32 new units were opened in the latest reporting year.

Is Gong cha a good franchise to buy?

FranchiseVerdict rates Gong cha as a B-grade franchise with a verdict score of 51 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.

Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.

For franchisors

Are you the franchisor?

If you represent Gong cha, you can request corrections or provide updated information.

Other Quick-Service Restaurants franchises

Compare similar franchise opportunities in the Quick-Service Restaurants category

Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.