FranchiseVerdict
Cartridge World logo
FV-00474·MODERATEStandard76

Cartridge World

Formerly known as CWE (Clean Window Experts)

RetailFranchising since 2024Website
Investment
$75K – $107K
11th pct Retail
Avg revenue
53rd pct Retail
Royalty
Units
109
66th pct Retail
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $75K – $107K including a $50K franchise fee.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 67/100. SBA loan default rate of 0.0% across 203 loans (below the industry average).
  • System contracting at -35.5% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).

Item 1 · who you're contracting with

The Franchisor

Legal entity
CWE America, LLC
Incorporated in
North Carolina
HQ
445 S. Main Street, 4th Floor, Davidson, North Carolina 28036
Auditor
Reese CPA LLC
Audited financials
Franchisor revenue
$159K
vs $2.2M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Cartridge World unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: retail
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $75K–$107K
Working capital
$
FDD reports $2K–$15K

Unlevered ROIC · per unit

38%

In Yale's "attractive" band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$38K
EBITDA margin
5.0%
Total invested
$99K
Payback
32 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Cartridge World franchisees operate retail storefronts selling refurbished printer cartridges, toner, and ink supplies to small businesses and consumers. Daily operations involve managing inventory, processing cartridge refills, handling customer sales, and managing local marketing. The business model depends on recurring revenue from refill customers in an increasingly digital/paperless market.

CEO
Gregory J. Carafello
Founded
2022
FDD year
2024
States available
35

Item 7 · what it costs

The Vitals

Total investment
$75K – $107K
All-in to open one unit
Liquid capital
$2K – $15K
Cash you must have on hand
Franchise fee
$50K
Royalty
The greater of 8% of Gross Sales or Monthly Minimum Royal…
Ad fund
4.0%
typical 3–5%
Total fee load
12.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
109
Opened
0
Last reporting year
Closed
27
Turnover rate
24.8%
Company-owned
2
Corporate units in the system
% franchised
98%
vs corporate-owned
Net growth (yr3)
-20.7%
Net unit change last year
3-yr CAGR
-35.5%
Compounded over last 3 years
2022
107-30
Franchised units
2023
135
Franchised units
2024
166
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 35 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 35 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
203
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

67
Risk · 0-100
MODERATE67 / 100

Cartridge World presents extreme risk: a contracting franchise system (down 20.7% YoY to 109 units) with no financial transparency, unprotected territory, and potential franchisor financial instability, making investor recovery unlikely.

Score breakdown · what drove the 67 / 100 rating

  1. 01MINORSystem declining rapidly: 20.7% unit contraction YoY indicates shrinking franchise base and potential market saturation or model failure
  2. 02MINORNo financial disclosure: Absence of Item 19 (Average Financial Performance) makes ROI analysis impossible; cannot validate investment viability
  3. 03HIGHGoing Concern status False: Suggests potential financial instability or structural issues with the franchisor itself
  4. 04MINORUnprotected territory: Franchisees face cannibalization risk from company-owned or competing franchisee locations within their market
  5. 05MINORHigh minimum royalty burden: 8% or monthly minimum creates fixed overhead even during low-revenue periods; unsustainable during downturns
  6. 06MINOROnly 109 remaining units: Severely diminished system size limits brand recognition, supply chain leverage, and peer support network
  7. 07MED10-year commitment: Long lock-in period with no exit clause mentioned; risky given market decline trajectory

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Designated Territory
Protected territory
No
Initial term
10 years
Renewal term
10 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
North Carolina

Item 11

Training & Operations

Classroom training
40 hrs
On-the-job training
40 hrs
POS system
Fusion Platform
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

99 numbers

Locked
(520) 325-••••
AZ
(717) 249-••••
PA
(414) 777-••••
WI

One-time purchase · CSV download · Validation questions included

FDD download

Cartridge World · FDD (2024) PDF

Single-page checkout · instant download · CSV export of contacts available separately above