Asurion Tech Repair & Solutions
Bottom line
- Total investment $118K – $370K including a $40K franchise fee, 7.0% ongoing royalty.
- No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
- Rated MODERATE with a risk score of 62/100.
- No Item 19 financial performance representation. Without franchisor-disclosed revenue data, you'll need to gather unit economics directly from existing franchisees.
Item 1 · who you're contracting with
The Franchisor
Yale framework · single-unit ROIC
Returns Analysis
Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.
The model · Yale framework
What would one Asurion Tech Repair & Solutions unit return on the cash you put in?
Unlevered ROIC · per unit
28%
Below typical band (30–60%)
Overview
About
Franchisees operate retail tech repair shops providing device repair services (phones, tablets, computers) and selling refurbished electronics (Recommerce). Day-to-day operations include customer service, diagnostic work, parts sourcing, inventory management, and staff supervision. Revenue streams split between service repairs and used device sales, each taxed at different royalty rates.
Item 7 · what it costs
The Vitals
Item 19
Financial Performance
This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.
Item 20 · unit dynamics
The Growth Chart
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 9 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.
Government records
SBA Loan Data
Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.
No SBA loan data available for this brand.
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
Contracting franchise system with prior litigation, undisclosed financials, and high investment cost creates meaningful profitability and viability concerns.
Score breakdown · what drove the 62 / 100 rating
- 01MEDUnit count declined 9.2% YoY (698 units), indicating system contraction and potential saturation or franchisee struggles
- 02HIGHLitigation involving fraud and disclosure allegations settled in 2021 suggests prior compliance issues and trust concerns
- 03MEDNo disclosed average revenue or net income (Item 19 missing) prevents validation of franchise profitability claims
- 04MINORDual royalty structure (7% vs. 4%) creates complexity and potential revenue volatility depending on sales mix
- 05MINORHigh initial investment range ($118k–$370k) with declining unit count raises ROI recovery risk
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
Item 11
Training & Operations
Item 20
Franchisee Contacts
Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.
Franchisee contacts
97 numbers
One-time purchase · CSV download · Validation questions included
FDD download
Asurion Tech Repair & Solutions · FDD (2024) PDF