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Kilwin's Chocolates Franchise Cost & 2025 FDD Data

Quick-Service RestaurantsMichiganFranchising since 1981

70/100

Strongest tier

70 this brand51 Quick-Service Restaurants medianlikely 66–74: narrower with more SBA loans (high confidence)

Higher is better · an editorial assessment, not investment advice

#539 of 3,069 graded brands

Why an A: Helped by unit growth, scale, legal record and transparency. Held back by unit economics. See all six factors

Total investment
$513K – $880K
excl. real estate
Avg gross sales
$933K
“All States”, 51 outlets; not profit
SBA charge-off
8.3%

1 in 12 SBA 7(a) loans to Kilwin's Chocolates owners charged off (2 of 24 resolved loans, approved FY1997 to FY2012); Quick-Service Restaurants median 17.6%.

2025 FDD8 of 8 figures cite a filing pageA manager may run itProtected territory

Data from the FDD filing + SBA 7(a) records. Analysis by FranchiseVerdict · Methodology · Website · Report an error · Franchisor? Claim this listing

One-time PDF; full refund within 7 days if the data does not match the FDD

FranchiseVerdict summary · 2025 FDD

Per the 2025 FDD, a Kilwin's Chocolates franchise requires a total initial investment of $513K – $880K, excluding real estate, including a $40K franchise fee. Once open, the ongoing royalty is 5.0%. Per the 2025 FDD, average gross sales were $933K (Item 19 group “All States”, 51 outlets; gross sales, not profit). SBA 7(a) loans show a 8.3% charge-off rate on 24 resolved loans. Verdict grade: A (Strongest tier), an editorial assessment, not investment advice.

Sources: 2025 FDD · SBA 7(a) loan records (FOIA) · What one unit could make and lose →

Sources, dates and evidence

FDD issued: 2025 filing · Data extracted: · Last cited check: · Staleness risk: medium (a newer filing may exist)

Evidence for the headline figures: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✓ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored8 of 8 headline figures on this page cite a page of the filing.

Overview

Bottom line

  • RETURNSAverage gross sales of $933K/year (outlet median $802K; Item 19 group “All States”, 51 outlets; gross sales, not profit).
  • GROWTHIn the latest Item 20 year, the number of franchised outlets grew by 9 (15 opened, 6 left the franchised system, 1 of them bought back by the franchisor).

AT STAKEOne unit at the Item 7 midpoint: $90K a year in payments on assumed SBA 7(a)-style terms.You put in about $139K of your own cash and personally guarantee a $558K loan. Assumptions are labeled in Sales; not investment advice.See what one unit could make and lose

Things to check before you sign (2)

  • The franchisor keeps the right to compete inside your territory (Item 12, territory).
  • You waive a jury trial in disputes with the franchisor (Item 17, renewal, termination and disputes).

Checked and clear: no auditor doubt that the franchisor can keep operating, no net loss of franchised outlets in the latest Item 20 years, no pending lawsuit naming the franchisor, SBA charge-off rate 8.3%, below the 17.6% category median, no supplier rebates to the franchisor, no rule that the owner must run it personally and the full filing on file, and an Item 19 average from 128 units.

What to do next

  1. Step 1: Read the FDD itself.

    Free: the franchisor must give it to you at least 14 days before you sign or pay. Or look it up in a state registry (Wisconsin, Minnesota, California). What to read first.

  2. Step 2: Talk to current and former owners.

    Free: Item 20 of the FDD lists every current owner and those who left last year, most with a phone number. Questions to ask.

  3. Step 3: Talk to an SBA lender.

    Free: the SBA's Lender Match, or the lenders already lending to this brand in the SBA section. Ask what you would personally guarantee and what the monthly payment would be. If you plan to use retirement savings, ask a CPA about the rules for that first.

  4. Step 4: Have a franchise attorney review the FDD and agreement.

    Free: your state bar's lawyer referral service can name franchise lawyers, and many offer a short first consultation. Bring the checks listed above.

Research steps, not investment or legal advice.

Can you afford it, and what does the money buy?

Entry cost (the Item 7 midpoint) is 43% above the Quick-Service Restaurants median ($487K).

Total investment$513K – $880K
2025 FDD p.23, show the quoted text2025 Franchise Disclosure Document, page 23, Item 7Total- Actual store total range – Excluding real estate costs (Note 14) $513,484 to $880,343 …Quoted from the franchisor's filing; the figure on this page is rounded. Table text, cells in reading order; column headings may sit outside the quoted lines.
Excludes real estate (p.23)
Franchise fee$40,000
2025 FDD p.13, show the quoted text2025 Franchise Disclosure Document, page 13, Item 5Item. ITEM 5 INITIAL FEES Initial Franchise Fee When you sign the Franchise Agreement, you must pay us an initial franchise fee of $40,000 for a Store, and …Quoted from the franchisor's filing.
Royalty5.0%
2025 FDD p.16, show the quoted text2025 Franchise Disclosure Document, page 16, Item 6THER FEES (Please review this table in conjunction with all of the notes that follow.) Type of Fee (Note 1) Amount Due Date Remarks Royalty 5% of Gross Sales Monthly, …Quoted from the franchisor's filing. Table text, cells in reading order; column headings may sit outside the quoted lines.
Ad fund3.0%
2025 FDD p.16, show the quoted text2025 Franchise Disclosure Document, page 16, Item 6Marketing Contribution Currently 3%Quoted from the franchisor's filing.
Working capital$8K – $75K

Source: FDD 2025 · Items 5–7 (fees and startup costs)

Do you qualify? The filing states no minimum net worth or liquid capital. Ask Kilwins Chocolates Franchise, Inc. (Item 1: 1050 Bay View Road, Petoskey, Michigan 49770) and your lender what they require, and keep living costs for the first year outside the deal.

Full Item 7 breakdown14 line items

Initial investment breakdown

Item 7 initial investment line items
Line itemLowHigh
Initial franchise fee$30K$40K
Plans and Construction (includes architectural and building permits)$268.3K$416.7K
Construction Deposit or Construction Review Fee$5K$20K
Equipment$131.2K$185.7K
Computer Systems (includes POS based on 2 stations and network management equipment)$14.2K$14.2K
Inventory$30.6K$51.8K
Signs and Awnings$9.33K$27.2K
Advertising$10K$10K
Insurance$519$21.5K
Training Expenses$5.07K$7.56K
Business Licenses$25$1.2K
Professional Fees$750$5K
Additional Funds (3 Months)$8K$75K
Security Deposits$475$4.56K
Total initial investment$513K$880K

Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. The total row is the total as printed in Item 7. Actual costs may fall outside this range depending on market and build-out scope.

Item 6 · what you pay once you are open

Ongoing fees

Kilwin's Chocolates: Item 6 recurring fees
FeeAmount
Royalty5.0% of gross sales
Marketing / ad fundBrand-wide marketing pool. Currently 3% of Gross Sales to Marketing Fund; we may increase Marketing Contribution up to a total of 5% of Gross Sales3.0% of gross sales
Technology feeTechnology Fee currently $200/month/Store; can increase up to 5% each year$200/month
Training feeAdditional training charge listed in Item 6$5,000
Transfer fee$30,000
Renewal fee$10,000
Total fee loadabove the Quick-Service Restaurants median of 7.0% (heavy)8.0% of sales

What do units actually make?

Average gross sales are near the Quick-Service Restaurants median ($950K).

Avg gross sales$933K

Reported for a subset of outlets rather than the whole system

2025 FDD p.57, show the quoted text2025 Franchise Disclosure Document, page 57… Average Percent of Stores Above Average All States (128 stores) 933,138 …Quoted from the franchisor's filing; the figure on this page is rounded. Table text, cells in reading order; column headings may sit outside the quoted lines.
Median gross sales$802K
2025 FDD p.57, show the quoted text2025 Franchise Disclosure Document, page 57All States (128 stores) $933,138 $802,132 …Quoted from the franchisor's filing; the figure on this page is rounded. Table text, cells in reading order; column headings may sit outside the quoted lines.
Item 19 typehistorical gross sales average/median by state cohort, plus cost-of-sales %, payroll %, and per-transaction value
Sample size128 outlets

Source: FDD 2025 · Item 19 (sales and earnings)

Items 6 (other fees), 7 (startup costs) and 19 (sales and earnings) · assumptions labeled

What you could make and lose: one unit

What one Kilwin's Chocolates unit would ask of you, from the filing's Item 7 total and labeled assumptions.

Average gross sales are $933K (FDD p.57), and the royalty and ad fund take about $75K of that a year (Item 6). This brand's Item 19 prints cost or operating-income lines that are not on this page yet. Read them in Item 19 and enter them here. So this box does not estimate a profit. To cover the loan payment alone, one unit has to clear $90K a year after its food, labor, rent and other costs and the franchisor's fees.

How these figures are worked out
  • Loan (assumption): 80% of the $697K Item 7 midpoint is a $558K loan, paid over 10 years at 10.5%: $90K a year. SBA 7(a)-style terms on a long-term rate; your lender sets yours. Kilwin's Chocolates' past SBA 7(a) loans averaged 5.2% at approval; 7(a) rates move with the prime rate, so 10.5% is a current-rate assumption, not this brand's history.

What you put at risk

Your own cash in: about $139K Assumption (the part the loan does not cover of the $697K Item 7 midpoint), plus whatever anything Item 7 leaves out (its notes say what). The loan is $558K.

Personal guarantee. SBA 7(a) loans require a personal guarantee from anyone who owns 20% or more of the business. If the unit cannot pay, the lender can collect from you personally, which can include your savings and your home. The worst case is losing the cash you put in and still owing the rest of the loan.

Gross sales are not profit, and none of these figures is take-home pay until tax and every operating cost are paid. The assumptions are ours, not the filing's. Not investment advice.

Returns modelOne unit · several units · editable

One unit

One unit: what is left after the loan payment

Gross sales, minus the franchisor's fees and the operating costs, is the unit's EBITDA (earnings before interest, taxes, depreciation and amortization). Minus an assumed loan payment, that is what is left for you, before tax. Gross sales are not profit.

This brand's Item 19 prints cost or operating-income lines that are not on this page yet. Read them in Item 19 and enter them here. Invested capital is the Item 7 total, which already includes its working-capital (additional funds) line.

Returns model · one unit

What would one Kilwin's Chocolates unit leave you each year after the loan payment?

FDDFrom the filingNot set: not on this page yet; this brand's Item 19 prints it. Read it there and enter itYou overrode an FDD valueAssumed: our stated assumption, edit it
Gross sales · per unit, per year

Item 19: $933,138 average for 51 outlets (All States). Use a figure for outlets like yours if yours differ.

Gross sales, not profit: the costs below decide what is left.

Franchisor take · royalty + ad fund

Item 6, as stored, a year. A fixed fee, so it comes off EBITDA as dollars, not a share of sales.

Operating costs · you supply them

This brand's Item 19 prints cost or operating-income lines that are not on this page yet. Read them in Item 19 and enter them here.

Illustrative category typicals, not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.

Total invested capital · what you put in to open

Item 7 midpoint of $513K to $880K

Item 7's $8K to $75K additional funds are already in the total

Financing · assumed SBA 7(a)-style loan

Left after the loan payment · per year

The unit's EBITDA minus the assumed loan payment. Before tax, depreciation and any cost your inputs leave out (insurance, accounting and legal, licenses, technology fees): not take-home pay.

Gross sales are not profit. Neither the filing nor a stated assumption on this page supplies COGS, labor, rent / occupancy and other operating costs. Enter your own (a lease quote, owner calls) and the model runs on it.


Store EBITDA · annual
Needs the inputs above
EBITDA margin
Needs the inputs above
Total invested
$697K
Your cash in
$139K
Loan payment · assumed
$90K/yr
Return on invested capital
Needs the inputs above
Payback
Needs the inputs above

Loan of $558K at 10.5% over 10 years, an assumption, not a quote. Return and payback are before tax, depreciation and the costs above. The loan usually needs your personal guarantee.

One unit only. An owner of several units also pays for shared services (managers, accounting, a head office), which the multi-unit model adds on top of these figures.
Buying several existing units? The acquisition scenario

Buying several units

What buying a few existing units could return

Prices an existing operator of a few units off the single-unit EBITDA above, after shared services, and finances it with an SBA 7(a) loan, a conventional loan and a seller note. It shows the yearly return on your cash (IRR), whether year-1 earnings cover the loan payments (DSCR) and how the price is paid for. It starts at 5 units; every deal term is an assumption you can change, and none is from the FDD.

Not modelled yet

Gross sales are not profit. Neither the filing nor a stated assumption on this page supplies COGS, labor, rent / occupancy and other operating costs. Enter your own (a lease quote, owner calls) and the model runs on it.

This scenario starts from a per-unit EBITDA. Fill in the operating costs in the one-unit model above and it runs on that figure, or take it to the full ROI workbench, where the multi-unit and acquisition models accept your own per-unit economics.

These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.

Item 19 · Source: 2025 FDD · filed by Kilwins Chocolates Franchise, Inc.

Financial performance

Range (low → high)
$260K→$2.5MSource: 2025 FDD, page 59
Cohort dispersion (min → max)
Percentile ranks within Quick-Service Restaurants
Gross sales rank48th percentile
among 309 brands with the figure · Item 19 reporting methods vary across brands
Investment cost rank78th percentile
among 878 brands with the figure · a high percentile means costlier to open
Royalty rate rank11th percentile
among 830 brands with the figure · a low percentile means a lower royalty
Unit count rank84th percentile
among 838 brands with the figure

Each rank is among the Quick-Service Restaurants brands that report that figure (the count is under each bar).

Showing the headline figures. All 157 extracted fields are in the Full FDD Report →

Who are you contracting with?

Kilwins Chocolates Franchise, Inc., owned by Kilwins MidCo LLC / Kilwins TopCo LLC.

Same franchisor, other program: Kilwins. Each is a separate offering with its own page.

Item 1 (the franchisor) · who you're contracting with

The franchisor

Corporate structure & franchisor financials
Legal entity
Kilwins Chocolates Franchise, Inc.
Parent company
Kilwins MidCo LLC / Kilwins TopCo LLC
FDD Item 1, page 6 of the 2025 FDD
Ultimate parent
Levine Leichtman Capital Partners, LLC (LLCP)
FDD Item 1, page 6 of the 2025 FDD
CEO title
President and Chief Executive Officer
Brian Britton
Incorporated in
Michigan
HQ
1050 Bay View Road, Petoskey, Michigan 49770
Franchisor revenue
$19.8M
latest fiscal year in the 2025 FDD

Same owner · FDD Item 1, page 6

Portfolio: Levine Leichtman Capital Partners (private-equity sponsor)

Grouped by the owner's name as each filing prints it (this page: the 2025 FDD). Spelling variants of the same group may be listed apart; a brand is never grouped with an owner its filing does not name.

Overview

About

Franchisor of Kilwins Full Line Chocolates, Confectionery & Ice Cream Stores and Kilwins Ice Cream & Chocolate Shops, selling handcrafted chocolates, original recipe ice cream, fudge, and other confections.

CEO
Brian Britton

Is the system healthy?

+23 franchised outlets over the two years to 2024 (145 to 168, +15.9% in total, +7.6% a year compounded).

Franchised units168+4 company-owned (172 in all)
Verified · 2025 FDD p.61, show the quoted text2025 Franchise Disclosure Document, page 61, Item 20Net Change Franchised 2022 146 145 -1 2023 145 159 14 2024 159 168 +9 Company- Owned 2022 4 4 0 2023 4 5 +1 2024 5 4 -1 Total Outlets 2022 150 149 -1 2023 149 164 +15 2024 164 172 …Quoted from the franchisor's filing. Table text, cells in reading order; column headings may sit outside the quoted lines.
Net change, latest year+9 (favorable)(+5.7%)
Turnover rate3.5%

Source: FDD 2025 · Item 20 (outlets opened, closed and transferred)

Item 20 (outlet counts) · unit dynamics

The growth chart

Company-owned
4
Corporate units in the system
% franchised
98%
vs corporate-owned

Last fiscal year · Item 20 rates and pipeline

Reacquired
1
Franchisor bought back

Item 20 · franchised units at year end

Franchised units rose from 145 in 2022 to 168 in 2024

Axis does not start at zero.

Source and method
FDD Item 20, franchised outlets at each year end. Opened and closed are the latest year's counts.

Government records

SBA loan data

Lenders charged off 8.3% of 24 resolved SBA 7(a) loans, below the 17.6% category median. 7(a) is the SBA's main small-business loan; a resolved loan was paid in full or charged off.

Loans on file
25
SBA 7(a) loans matched to this brand, incl. those still being repaid
Loan volume
$6.5M
Average loan
$261K
loan volume divided by loans
Charge-off rate
8.3%
2 of 24 resolved loans
Paid in full
91.7%
of resolved loans
Recent-loan charge-off
No recent loans
no SBA 7(a) loan approved since FY2012
Lenders
13
Average interest rate
5.2%
Jobs reported
263
on the 19 loans approved FY2004 on; earlier loans did not record jobs
Lender concentration
44%
top lender's share

Cumulative: every 7(a) loan matched to this brand in the SBA’s FOIA files, approved FY1991 onward. Historical lending data, not predictive of future performance. How SBA charge-off rates are calculated

Benchmark: the median Quick-Service Restaurants brand charges off 17.6% (175 brands with a published rate, same cumulative window and source). This brand is 9.3 points below it.

The approval-year breakdown covers 17 of the 24 resolved loans and 2 of the 2 charge-offs (FY1997 to FY2012).

SBA 7(a) · charge-off rate by approval year

Kilwin's Chocolates charge-off rate by loan approval year

None of these 5 approval years has 10 or more resolved loans, too few to draw a trend. Each year’s numbers are in the table below.

Show the numbers by year
YearResolvedCharged offRate
199731Too few
200851Too few
200930Too few
201030Too few
201230Too few
Source and method
SBA 7(a) FOIA loan records. Rate: charged-off loans over resolved loans (paid in full plus charged off) for loans approved that year; it moves as loans are resolved.
Loans on file
1
every non-cancelled 504 loan, incl. still being repaid
Loan volume
$1.4M
Charge-off rate
Not shown
too few resolved loans to judge (1 resolved; shown from 10)
Jobs reported
59

Cumulative: every 504 loan matched to this brand in the SBA’s FOIA files, approved FY1991 onward. Historical SBA 504 lending data via CDCs, not predictive of future performance.

Explore lender portfolios on Bank Reports or regional data on State Reports.

Full SBA lending reportlenders · charge-off rate · trend

Lender network · SBA 7(a)

SBA Lending Report

Lender, state and yearly detail for Kilwin's Chocolates from SBA 7(a) FOIA loan records.

Average SBA guarantee
69%
Average interest rate
5.2%
Lender concentration
44%
Jobs reported
263

Top 10 SBA lenders by loan count

LoansVolumeCharge-off
The Huntington National Bank
11$2.7MNot on file
Comerica Bank
2$875KNot on file
Popular Bank
2$450KNot on file
IBERIABANK
1$130KNot on file
Readycap Lending, LLC
1$211KNot on file

A lender’s rate counts only its resolved loans, the loans that have finished (paid in full or charged off); a 0.0% often means few of its loans have finished. Under 10 resolved loans, the rate reads “Too few”.

Charge-off rate by state (top 10 by loans)

StateLoansCharged offRate
MI Michigan1100.0%10 resolved
FL Florida61Too few6 resolved
NC North Carolina30Too few3 resolved
CO Colorado11Too few1 resolved
MD Maryland10Too few1 resolved
NH New Hampshire10Too few1 resolved
OH Ohio10Too few1 resolved
VA Virginia10Too few1 resolved

Rate: charged-off loans over resolved loans (paid in full plus charged off), shown from 10 resolved loans. "Too few": under 10 resolved. The Loans column counts every approval in the window, including loans still being repaid.

SBA 7(a) loans approved per year

1995
1
1997
3
1998
1
2000
1
2004
1
2005
1
2007
1
2008
5
2009
3
2010
3
2011
1
2012
4

Source: SBA 7(a) FOIA loan-level data, matched to the brand by FranchiseVerdict.

What are the risks?

Main risk in the grade: unit economics. The reasons are below.

SBA charge-off8.3% on 24 resolved loans approved FY1997 to FY2012
Litigation1 case
Auditor going-concern doubtNo (favorable)

Source: SBA 7(a) FOIA · FDD Items 3, 21

Litigation case detail1 matter · Item 3

Litigation cases

The franchisor

Concluded (1)

  • Kilwins Chocolates Franchise, Inc. v. Erik Berakovich, Trisha L. Berakovich, Karl Berakovich, Georgia Marina Corp., and A.J. Velvet, Inc.

    settled

    Brought by the franchisor · filed 2011-08-31 · Circuit Court for Emmet County, Michigan · 11-3196-CZ

    “Kilwins Chocolates Franchise, Inc. v. Erik Berakovich, Trisha L. Berakovich, Karl Berakovich, Georgia Marina Corp., and A.J.”Page 12 of the 2025 FDD, Item 3

    Outcome: “The defendants agreed to settle the matter by paying us $180,000; agreeing that their franchise agreements were properly terminated; agreeing to abide by the covenants against competition (for a limited period of time); agreeing not to use our intellectual property (including our recipes); and”

Item 3 lists the litigation the franchisor must disclose; a matter against a parent, an affiliate or a named officer is not a matter against the franchisor, and pending claims are allegations, not findings.

What are you signing up for?

Ongoing fees run about 8.0% of sales (royalty + ad fund), before your own operating costs.

Initial term10 yrs
Renewal term10 yrs
TerritoryProtected, not exclusive
Initial training200 hrs

Source: FDD 2025 · Items 11, 12, 17

FDD Items 12 (territory), 15 (owner participation) and 17 (renewal, termination and disputes)

Contract and territory detail

Allowed renewals1
Protected territoryYes
Exclusive territoryNo
Territory size“Protected Territory is typically a circle around the Store with a radius specified in the Franchise Agreement; no minimum size; not exclusive - franchisor retains broad rights to compete via other channels, affiliates, and outside the territory.”
Franchisor can competeYes
Who runs it (Item 15)A manager may run it
Non-compete (years)2 years
Non-compete (miles)10 mi
Right of first refusalYes
Transfer requires consentYes
Mandatory arbitrationNo
Jury trial waiverYes
Governing lawMichigan

Items 10 (financing), 11 (training and support)

Training and operations

Classroom training
43 hrs
On-the-job training
157 hrs
Training location
Petoskey, Michigan (headquarters) and franchisee's Store
Ongoing training
Required
Time to open
6–8 mo
6–8 months provided you have a signed lease at signing and the space turns over within one to two months (FDD p.37)
Site selection
franchisor approval of franchisee-identified site; Search Area Addendum with search area/right of first refusal
Franchisor financing
Not offered
Item 10
POS system
Kilwins Point of Sale (POS) System
Operating tech stack

Items 5 (initial fees) & 11 (training and support)

Franchisor support

Yes: Site selection assistance
Yes: Grand opening support
No: Lease negotiation help

Franchisee contacts

We hold no owner list for this brand. Item 20 of the FDD lists the current and former owners; the free FDD is the source.

Frequently asked questions

How much does it cost to open a Kilwin's Chocolates franchise?

Per the 2025 FDD, the total investment to open a Kilwin's Chocolates franchise ranges from $513K to $880K, with an initial franchise fee of $40K. This is the Item 7 total in the Franchise Disclosure Document (FDD): the startup costs the franchisor lists, such as build-out, equipment, inventory and working capital. The filing says these totals do not include real estate.

What do Kilwin's Chocolates franchise owners earn?

According to Item 19 of the Kilwin's Chocolates FDD, average gross sales were $933K (Item 19 group “All States”, 51 outlets; gross sales, not profit). The median is $802K. What an owner keeps depends on location, operating costs and management.

Who owns Kilwin's Chocolates?

Kilwin's Chocolates is franchised by Kilwins Chocolates Franchise, Inc. Its parent company is Kilwins MidCo LLC / Kilwins TopCo LLC. The ultimate parent named in the FDD is Levine Leichtman Capital Partners, LLC (LLCP). Source: FDD Item 1, 2025 filing.

What is Item 19 in the Kilwin's Chocolates FDD?

The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the Kilwin's Chocolates FDD and qualifies whose outlets they describe.

What is Kilwin's Chocolates' franchise failure rate?

There is no published franchise failure rate. What is measurable is Kilwin's Chocolates' SBA charge-off rate: 8.3% on 24 resolved loans approved FY1997 to FY2012. Put plainly: 1 in 12 SBA 7(a) loans to Kilwin's Chocolates owners charged off (2 of 24 resolved loans, approved FY1997 to FY2012). The SBA charge-off rate is the share of a brand's resolved SBA 7(a) loans to its franchisees that the SBA wrote off, including purchased guarantees. Resolved means paid in full or charged off; active loans are excluded because their outcome is not yet known. It is a lending outcome, not a count of closed businesses. A franchisee can repay and close, or default and keep trading.

How many Kilwin's Chocolates franchise locations are there?

Per the 2025 FDD, Kilwin's Chocolates has 168 franchised units and 4 company-owned (172 in all). In the latest year, the number of franchised outlets grew by 9 (15 opened, 6 left the franchised system, 1 of them bought back by the franchisor).

Is Kilwin's Chocolates a good franchise to buy?

FranchiseVerdict gives Kilwin's Chocolates an A Verdict grade (Strongest tier) with a verdict score of 70 out of 100 (higher is better), an editorial assessment, not investment advice. Helped by unit growth, scale, legal record and transparency. Held back by unit economics (avg gross sales $933K on a $697K investment midpoint, 1.3x: gross sales, not profit). The “Why an A” section on this page lists all six dimensions and any adjustment. Speak with current franchisees before making any investment decision.

Other Quick-Service Restaurants franchises

Similar investment first, then by grade

This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.