Data Deep-Dive
Lowest Failure Rate Franchises: 500+ Brands Ranked
The 25 safest franchise brands by SBA charge-off rate. Best Western leads with 978 loans at 0% default. Plato's Closet: 262 loans, 0%. How to find the lowest-risk franchise investment.
The franchise industry claims a 90% success rate. The reality, based on 169,000 SBA loans, is a 23.1% overall charge-off rate. But averages hide the extremes. Some franchise brands have a perfect 0% default rate across hundreds of loans. Others exceed 50%. The brand you choose matters more than the category, the investment size, or even the location.
We ranked every brand with 20 or more SBA 7(a) loans by charge-off rate. Here are the 25 safest franchise investments based on actual loan performance.
Top 25 franchises by lowest SBA default rate (20+ loans)
| Brand | Category | SBA Loans | Default Rate | Avg. Revenue | Grade |
|---|---|---|---|---|---|
| Best Western | Lodging | 978 | 0.0% | — | A |
| Plato's Closet | Retail | 262 | 0.0% | $1,307,875 | A |
| Cascadia Pizza | QSR | 169 | 0.0% | $1,100,478 | A |
| Charleys | QSR | 135 | 0.0% | $911,062 | A |
| Taco Bell Express | Restaurants | 115 | 0.0% | — | A |
| Service Experts | Home Services | 81 | 0.0% | $6,326,097 | A |
| Rodeway Inn | Lodging | 71 | 0.0% | — | A |
| Board & Brush | Recreation | 63 | 0.0% | $116,403 | B |
| City Wide Facility | Business Services | 56 | 0.0% | $8,938,134 | A |
| Cinnaholic | QSR | 53 | 0.0% | $313,463 | A |
| HomeTeam | Real Estate | 52 | 0.0% | $252,832 | A |
| Superior Fence & Rail | Home Services | 51 | 0.0% | — | A |
| Vital Care | Healthcare | 50 | 0.0% | $16,465,278 | A |
| iTrip | Real Estate | 49 | 0.0% | $1,734,734 | A |
| Jack in the Box | Restaurants | 46 | 0.0% | $1,913,335 | A |
What 0% default rates actually mean
A 0% SBA charge-off rate means that every borrower who took an SBA loan to open or expand that franchise brand either paid the loan in full or is still current on payments. Not a single lender wrote off a loss. For brands with 100+ loans, this is statistically significant and indicates consistent, predictable unit economics.
Best Western leads with 978 loans at 0% default. Plato's Closet has 262 loans at 0%. At these volumes, the probability of the result being a statistical accident is negligible. These brands have structural advantages that protect franchisees from failure.
Categories with the lowest default rates
The lowest-default brands cluster in specific categories:
- Lodging: Best Western and Rodeway Inn both at 0%. Hotels have high capital requirements but stable demand and long operating histories. The category average default rate is 4.2%.
- Home services: Service Experts and Superior Fence both at 0%. Low overhead, recurring revenue, and aging housing stock create consistent demand. See our home service franchise guide.
- QSR: Charleys, Cascadia Pizza, and Cinnaholic all at 0%. These are not the biggest QSR brands, but they have optimized unit economics that protect franchisee profitability.
- Business services: City Wide Facility Solutions at 0% with $8.9M revenue. B2B franchise models tend to have lower failure rates because commercial contracts provide revenue predictability.
Low defaults and high revenue: the best of both
The brands that combine 0% defaults with disclosed revenue above $1M are the standouts:
| Brand | Revenue | SBA Loans | Default Rate |
|---|---|---|---|
| City Wide Facility Solutions | $8,938,134 | 56 | 0.0% |
| Service Experts | $6,326,097 | 81 | 0.0% |
| Jack in the Box | $1,913,335 | 46 | 0.0% |
| System4 | $1,845,674 | 29 | 0.0% |
| iTrip | $1,734,734 | 49 | 0.0% |
| Plato's Closet | $1,307,875 | 262 | 0.0% |
How to use this data in your research
SBA default rate should be one of the first things you check when evaluating a franchise. Here is how to contextualize it:
- Compare to the category average. A 5% default rate is below average for QSR (6.8%) but above average for senior care (3.4%). Context matters. See failure rates by industry.
- Check the loan volume. A 0% rate on 3 loans is meaningless. A 0% rate on 200+ loans is a strong signal. We include loan count in every brand profile.
- Cross-reference with revenue. A low default rate combined with high disclosed revenue is the best-case scenario. Use the screener to filter by both metrics simultaneously.
The verdict
The safest franchise investments share common traits: consistent unit economics, established brands, and business models that do not require heroic sales performance to break even. They span categories from lodging to QSR to home services. The unifying factor is that their operators reliably generate enough revenue to service their debt. That sounds obvious, but fewer than 77% of franchise borrowers achieve it.
Methodology
SBA default rates calculated from 7(a) loan records obtained through FOIA. Only brands with 20+ total loans were included to ensure statistical relevance. Revenue data from Item 19 of each brand's most recent FDD. See our full methodology.
Why sample size matters more than the rate itself
A 0% SBA default rate is meaningless without loan volume context. A brand with 2 loans at 0% has proven nothing statistically — it could default on the very next loan. A brand with 978 loans at 0% (Best Western) has demonstrated consistent, predictable unit economics across nearly a thousand independent borrowers over multiple economic cycles. The threshold for statistical confidence is roughly 30 loans: below that, the default rate is more noise than signal.
This is why our ranking requires a minimum of 20 SBA loans. Even at 20, the confidence interval is wide. At 50+ loans, you can start making reliable comparisons. At 100+ loans, you are looking at a brand where the business model has been stress-tested across enough operators and geographies to give genuine predictive value. When evaluating any franchise's SBA data, always check the loan count alongside the default rate — the combination tells you far more than either number alone.
The bottom line
Failure rate is the most important metric most franchise buyers never check. The brands on this list have earned 0% SBA charge-off rates across substantial loan volumes — a distinction that fewer than 5% of franchise brands achieve. A low failure rate does not guarantee your success, but it tells you that the business model consistently produces enough revenue for operators to service their debt. In an industry where nearly one in four SBA-backed franchisees defaults, that signal is worth more than any revenue projection.
Related franchise research
Continue your research with our 7-Eleven franchise analysis, Ace Hardware franchise analysis, and best food franchises guide.
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Frequently Asked Questions
- Which franchise has the lowest failure rate?
- Among brands with 20+ SBA loans, Best Western (978 loans, 0% default), Plato's Closet (262 loans, 0%), Charleys (135 loans, 0%), Cascadia Pizza (169 loans, 0%), and Taco Bell Express (115 loans, 0%) have the lowest failure rates at 0% charge-off.
- What is a good SBA default rate for a franchise?
- The overall franchise SBA default rate is 10.3%. Anything under 5% is strong performance. Anything under 2% is exceptional. A 0% default rate across 50+ loans indicates very consistent unit economics and strong franchisee vetting.
- Do all franchises track failure rates?
- No. Franchisors do not publicly report failure rates. FranchiseVerdict calculates charge-off rates using SBA 7(a) loan data obtained through FOIA. Not all franchise brands appear in SBA data (some do not use SBA financing), and loan volumes vary by brand.
- Are low-failure-rate franchises also profitable?
- Usually, but not always. A 0% SBA default rate means no borrowers defaulted on their loans, which strongly correlates with sustainable unit economics. However, some 0% brands do not disclose revenue, making profitability difficult to verify independently.
- How many SBA loans does a franchise need for the default rate to be meaningful?
- A minimum of 20-30 SBA loans is needed for the default rate to carry statistical weight. Below 10 loans, a 0% rate could easily flip to 10% or higher with a single default. At 50+ loans, the rate becomes a reliable indicator of system-wide unit economics. Best Western (978 loans at 0%), Plato's Closet (262 loans at 0%), and Cascadia Pizza (169 loans at 0%) represent the gold standard — their zero-default records across hundreds of independent borrowers over multiple economic cycles provide genuine predictive confidence.