FranchiseVerdict
Visiting Angels logo
FV-02900·MODERATEExcellent86

Visiting Angels

Formerly known as Living Assistance Services

Health & Wellness - Senior CareFranchising since 1998Website
Investment
$125K – $171K
73rd pct Senior Care
Avg revenue
74th pct Senior Care
Royalty
3.5%
2nd pct Senior Care
Units
539
95th pct Senior Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $125K – $171K including a $65K franchise fee, 3.5% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 57/100. SBA loan default rate of 0.0% across 219 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
LIVING ASSISTANCE SERVICES, INC.
Incorporated in
Delaware
HQ
937 Haverford Road, Suite 200, Bryn Mawr, PA 19010
Auditor
John D. Hilcher
Audited financials
Franchisor revenue
$44.5M
vs $52.8M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Visiting Angels unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: personal services
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $125K–$171K
Working capital
$
FDD reports $50K–$50K

Unlevered ROIC · per unit

91%

Above typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$180K
EBITDA margin
24.0%
Total invested
$198K
Payback
13 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Visiting Angels franchisees operate in-home senior care services, managing caregiver scheduling, client placement, and daily operations of a companion/non-medical care business. Franchisees handle hiring/training of caregivers, marketing to families, and client relationship management within their protected territory.

CEO
Lawrence Meigs
Founded
1998
FDD year
2025
States available
50

Item 7 · what it costs

The Vitals

Total investment
$125K – $171K
All-in to open one unit
Liquid capital
$50K – $50K
Cash you must have on hand
Franchise fee
$65K
Royalty
3.5%
Gross Revenues · typical 6–8%
Ad fund
2.5%
typical 3–5%
Total fee load
6.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
539
Opened
6
Last reporting year
Closed
5
Turnover rate
0.9%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+0.2%
Net unit change last year
3-yr CAGR
+1.3%
Compounded over last 3 years
2023
539+1
Franchised units
2024
538
Franchised units
2025
532
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 7 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 7 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
219
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

57
Risk · 0-100
MODERATE57 / 100

Visiting Angels presents elevated risk due to stagnant unit growth, undisclosed financials, franchisor litigation history, and operational liability concerns in a high-touch senior care model.

Score breakdown · what drove the 57 / 100 rating

  1. 01MINORStagnant unit growth (0.2% YoY) suggests market saturation or franchisee dissatisfaction
  2. 02MEDNo disclosed average revenue or net income (Item 19) prevents ROI validation and suggests weak unit economics
  3. 03HIGHMaterial litigation history including malpractice/negligence as defendant indicates operational/compliance risks in senior care services
  4. 04HIGHFranchisor litigation against franchisees signals relationship friction and potential contract enforcement issues
  5. 05MINOR10-year term with $64,950 franchise fee represents significant capital commitment with unclear payback period
  6. 06MINORSenior care industry carries inherent liability exposure; franchisor's malpractice history raises quality control concerns

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Zip Codes
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
5
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Pennsylvania

Item 11

Training & Operations

Classroom training
26 hrs
On-the-job training
0 hrs
POS system
QuickBooks Online
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

98 numbers

Locked
(719) 543-••••
CO
(530) 677-••••
CA
(205) 719-••••
AL

One-time purchase · CSV download · Validation questions included

FDD download

Visiting Angels · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above