FranchiseVerdict
Culligan logo
FV-00681·STRONGExcellent81

Culligan

OtherFranchising since 1955Website
Investment
$130K – $814K
46th pct Other
Avg revenue
50th pct Other
Royalty
2.0%
1st pct Other
Units
553
95th pct Other
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $130K – $814K including a $40K franchise fee, 2.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated STRONG with a risk score of 47/100. SBA loan default rate of 0.0% across 27 loans (below the industry average).
  • System contracting at -10.2% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).

Item 1 · who you're contracting with

The Franchisor

Legal entity
CULLIGAN INTERNATIONAL COMPANY
Parent company
Osmosis Holdings, LP
Incorporated in
Delaware
HQ
9399 West Higgins Road, Suite 1100, Rosemont, Illinois 60018
Auditor
Ernst & Young LLP
Audited financials

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Culligan unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: generic
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $130K–$814K
Working capital
$
FDD reports $55K–$150K

Unlevered ROIC · per unit

26%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$150K
EBITDA margin
20.0%
Total invested
$574K
Payback
46 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Culligan franchisees operate water treatment and delivery businesses, serving residential and commercial customers with bottled water sales, water cooler rentals, and point-of-use filtration systems. Day-to-day operations include customer acquisition and retention, water delivery logistics, equipment maintenance and installation, billing/invoicing, and local marketing.

CEO
Scott Clawson
Founded
1945
FDD year
2025
States available
44

Item 7 · what it costs

The Vitals

Total investment
$130K – $814K
All-in to open one unit
Liquid capital
$55K – $150K
Cash you must have on hand
Franchise fee
$40K
Royalty
2.0%
Gross Revenues · typical 6–8%
Ad fund
1.0%
typical 3–5%
Total fee load
3.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
553
Opened
3
Last reporting year
Closed
6
Turnover rate
1.1%
Company-owned
93
Corporate units in the system
% franchised
83%
vs corporate-owned
Net growth (yr3)
-3.8%
Net unit change last year
3-yr CAGR
-10.2%
Compounded over last 3 years
2023
460-18
Franchised units
2024
478
Franchised units
2025
512
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 13 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 13 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
27
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

47
Risk · 0-100
STRONG47 / 100

Culligan presents moderate-to-caution risk due to documented unit decline, absence of earnings transparency (no Item 19), substantial capital requirements, and a contracting franchise network in a mature water treatment market.

Score breakdown · what drove the 47 / 100 rating

  1. 01MINORSystem contraction: 553 units declining 3.8% YoY indicates shrinking franchise network and potential market saturation or franchisee attrition issues
  2. 02MINORNo Item 19 financial disclosure: Absence of average revenue and net income data prevents validation of profit claims and creates opacity around actual franchisee earnings
  3. 03MEDHigh investment ceiling: $813,515 maximum investment creates significant capital exposure with unclear ROI benchmarks due to missing financial performance data
  4. 04MEDLong commitment term: 20.6-year franchise agreement locks franchisees into declining system with limited exit flexibility
  5. 05MINORModest royalty structure masks true profitability risk: 2% of prior month's revenues provides minimal incentive alignment and suggests thin franchisor margins may limit support resources

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic
Protected territory
Yes
Initial term
20 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Illinois

Item 11

Training & Operations

Classroom training
169 hrs
On-the-job training
0 hrs
POS system
Neveda, ABS/DMS, Unco, QuickBooks, and KDS
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

82 numbers

Locked
(770) 455-••••
GA
(928) 783-••••
AZ
(712) 225-••••
IA

One-time purchase · CSV download · Validation questions included

FDD download

Culligan · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above