F99/100FDD 2024
Window Genie — Litigation & Risk
Cleaning - Commercial & Janitorial · FDD Items 3, 4 & 5
Moderate — Review
3 cases disclosed in FDD Items 3 and 4.
Source: FDD Items 3–5
FDD Items 3 & 4
Litigation Metrics
Cases disclosed
3
Total from FDD Items 3 and 4
Bankruptcy (Item 4)
—
Franchisor or officer bankruptcy
Overall risk score
99 / 100
FranchiseVerdict composite
Rating
AVOID
STRONG / MODERATE / CAUTION / AVOID
7(a) FOIA data · FY2020–present
SBA Loan Performance
Aggregated from public SBA 7(a) loan disclosures. Default rate is the share of loans that were charged off or settled for less than the full balance.
Total 7(a) loans
117
Government-backed loans issued
Default rate
58.3%
vs <3% typical · system-wide
5-yr default rate
33.3%
Defaults
35 loans
Loans charged off or defaulted
Total loan volume
$18.0M
Avg loan size
$154K
Participating lenders
25
FDD Items 5, 6 & 17 — what you give up
Contract Risk Indicators
Mandatory arbitration
Not required
You retain the right to sue in court
Jury trial waiver
Waived
You give up the right to a jury trial
Non-compete
2 yrs
Post-termination restriction on similar businesses
Franchisor can compete
Yes
Franchisor can open competing locations in or near your territory
Right of first refusal
Yes
Franchisor can match any purchase offer when you try to sell
Governing law
Texas
State whose law governs disputes — relevant if you're not based there
What drove the 99/100 rating
Risk Score Breakdown
- 01MINORSystem contracted 6.2% YoY (106 units) indicating declining franchisee success and potential market saturation
- 02MEDNo Item 19 financial performance data disclosed — impossible to validate if $141,700–$267,560 investment generates positive ROI
- 03MINORMultiple regulatory violations across three entities (2010–2017) suggest compliance culture issues and potential misrepresentation in advertising claims
- 04MINORHigh franchise fee ($62,500) relative to total investment floor ($141,700) creates unfavorable risk-to-entry ratio
- 05MED7% royalty on undisclosed average revenue means franchisees cannot benchmark expected profitability against peers
Severity inferred from FDD text — not a regulatory or legal classification
Litigation data from FDD Items 3, 4, and 5. SBA data from public 7(a) FOIA records (FY2020–present). Not legal advice — consult a franchise attorney before signing any franchise agreement.