FranchiseVerdict
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FV-02969·STRONGExcellent86

Window Genie

Cleaning - Commercial & JanitorialFranchising since 1998Website
Investment
$142K – $268K
70th pct Commercial & …
Avg revenue
65th pct Commercial & …
Royalty
7.0%
31st pct Commercial & …
Units
106
73rd pct Commercial & …
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $142K – $268K including a $63K franchise fee, 7.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated STRONG with a risk score of 54/100. SBA loan default rate of 0.0% across 172 loans (below the industry average).
  • System contracting at -14.5% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).

Item 1 · who you're contracting with

The Franchisor

Legal entity
Window Genie SPV LLC
Parent company
Neighborly Assetco LLC
Incorporated in
Delaware
HQ
1010 North University Parks Drive, Waco, Texas 76707
Auditor
Ernst & Young LLP
Audited financials
Franchisor revenue
$384.0M
vs $451.9M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Window Genie unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restoration
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $142K–$268K
Working capital
$
FDD reports $45K–$100K

Unlevered ROIC · per unit

27%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$75K
EBITDA margin
10.0%
Total invested
$277K
Payback
44 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Window Genie franchisees operate a residential and commercial window cleaning, pressure washing, and solar panel cleaning service. Day-to-day operations involve managing crews, scheduling customer appointments, handling invoicing, and overseeing service quality across a protected geographic territory. Revenue is generated through recurring service contracts and one-time cleaning jobs.

CEO
David Flax
Founded
2020
FDD year
2024
States available
33

Item 7 · what it costs

The Vitals

Total investment
$142K – $268K
All-in to open one unit
Liquid capital
$45K – $100K
Cash you must have on hand
Franchise fee
$63K
Royalty
7.0%
Gross Sales · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
9.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
106
Opened
12
Last reporting year
Closed
19
Turnover rate
17.9%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
-6.2%
Net unit change last year
3-yr CAGR
-14.5%
Compounded over last 3 years
2022
106-7
Franchised units
2023
113
Franchised units
2024
124
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 32 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 32 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
172
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

54
Risk · 0-100
STRONG54 / 100

Declining unit count, absent financial disclosure, regulatory history, and opaque profitability metrics create material investment risk despite protected territory.

Score breakdown · what drove the 54 / 100 rating

  1. 01MINORSystem contracted 6.2% YoY (106 units) indicating declining franchisee success and potential market saturation
  2. 02MEDNo Item 19 financial performance data disclosed — impossible to validate if $141,700–$267,560 investment generates positive ROI
  3. 03MINORMultiple regulatory violations across three entities (2010–2017) suggest compliance culture issues and potential misrepresentation in advertising claims
  4. 04MINORHigh franchise fee ($62,500) relative to total investment floor ($141,700) creates unfavorable risk-to-entry ratio
  5. 05MED7% royalty on undisclosed average revenue means franchisees cannot benchmark expected profitability against peers

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Qualified households
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
3
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Texas

Item 11

Training & Operations

Classroom training
44 hrs
On-the-job training
40 hrs
POS system
BPro POS Business System
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

100 numbers

Locked
(774) 262-••••
MA
(734) 625-••••
MI
(440) 382-••••
OH

One-time purchase · CSV download · Validation questions included

FDD download

Window Genie · FDD (2024) PDF

Single-page checkout · instant download · CSV export of contacts available separately above