FDD Items 3 & 4 · 2026 filing
Hello Garage litigation history
What Hello Garage disclosed about lawsuits, arbitrations and bankruptcy in the 2026 Franchise Disclosure Document. Item 3 lists the material legal actions a franchisor must report; Item 4 covers bankruptcy. This is the franchisor's own disclosure, not a court record, and not legal advice.
Items 3 (litigation) & 4 (bankruptcy) at a glance
What the filing discloses
- Cases disclosed
- 1
- Item 3, as counted in the filing
- Largest settlement, franchisor's own cases
- None stated
- Bankruptcy (Item 4)
- None
- Franchisor, parent, predecessor or officer
- Filing year
- 2026
- Disclosures cover the prior ten years
Extracted from the 2026 Franchise Disclosure Document
Item 3: litigation
Franchisor and affiliate brought a collection suit against a former franchisee for amounts owed (Case No. 25-5240, Douglas Co. Dist. Ct., filed June 2025).
Item 3 (litigation) · 1 matter disclosed
Litigation cases
The franchisor
Status not stated in the filing (1)
Hello Garage Franchising, LLC, Supportworks, Inc., et. al v. Family Garage, LLC and Jerome Touchstone
Brought against a franchisee · filed 2025-06-20 · Douglas C. Dist. Ct. · 25-5240
“… Case No. 25-5240 (Douglas C. Dist. Ct. June 20, 2025).”Page 11 of the 2026 FDD, Item 3
Item 3 lists the litigation the franchisor must disclose; a matter against a parent, an affiliate or a named officer is not a matter against the franchisor, and pending claims are allegations, not findings.
Before you weigh a lawsuit
How to read Item 3
A franchisor must disclose pending actions and any material civil action involving the franchise relationship, plus convictions or civil judgments for fraud, unfair or deceptive practices, or franchise-law violations, going back ten years. A case the franchisor brought against a franchisee counts too. Item 3 does not include every dispute: settled claims below the materiality line and matters resolved in private arbitration can be absent.
Questions worth asking current and former franchisees, using the contact list in Item 20:
- Were you, or anyone you know in the system, party to a dispute with the franchisor?
- Was it resolved by settlement, arbitration or a court, and on what terms?
- Has the number of disputes gone up or down since you signed?