FranchiseVerdict
Citizens Bank logo

SBA 7(a) franchise lending portfolio

Citizens Bank

AVERAGE risk
Total loans
1,154
Loan volume
$755.8M
Avg loan size
$655K
Default rate
12.9%
vs 15.4% national avg

Defaults

57

Avg interest

7.96%

Franchises funded

459

Risk rating

AVERAGE

Top franchise exposures

FranchiseLoansVolumeDefault %
Hotworx73$36.3M0.0%
The UPS Store  (f/k/a Mail Box34$14.8M0.0%
Fastsigns28$8.5M33.3%
Smoothie King25$11.9M0.0%
Jersey Mike's23$9.5M0.0%
Tropical Smoothie Cafe21$8.6M10.0%
Cold Stone Creamery20$10.1M
Uptown Cheapskate18$8.5M0.0%
American Family Care/AFC Urgen17$26.7M0.0%
Kid to Kid16$6.0M0.0%
Smoothie King15$4.6M0.0%
Pirtek14$6.7M
Crumbl13$6.9M0.0%
Super 8 Motel12$13.1M8.3%
F45 Training12$4.3M0.0%
WaveMAX Laundry12$10.0M0.0%
Paint Nail Bar10$2.8M14.3%
Sharkey's Cuts for Kids9$2.0M0.0%
Days Inn8$8.1M12.5%
Fazoli's (italian Restaurant)8$4.9M0.0%

Lending volume by year

5
'92
14
8
4
10
3
'97
5
11
8
4
16
'02
8
8
5
4
4
'07
1
4
1
1
4
'13
3
2
28
37
58
'18
68
88
208
129
119
'23
117
135
34
'26

Citizens Bank default rate by loan vintage

BrandNational avg
0%5%10%15%20%25%30%35%40%45%50%'92'97'02'07'17'22'24

Shaded area: recent vintages with few resolved loans; rates may change as loans mature.

Geographic exposure

16617.9%
11411.8%
10114.7%
8113.0%
7116.3%
4514.3%
3818.2%
385.0%
346.7%

Portfolio summary

Total funded$755.8M
Defaults57 of 1,154
Risk tierAVERAGE
Avg rate7.96%

Source: SBA 7(a) FOIA loan-level data, aggregated by FranchiseVerdict

Default rate = charge-offs / (charge-offs + paid-in-full). Active, exempt, and cancelled loans are excluded. Risk ratings: Excellent (<5%), Good (5-10%), Average (10-15%), Elevated (15-20%), Critical (>20%).