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FranchiseVerdict

FDD Items 3 & 4 · 2025 filing

Door Renew litigation history

What Door Renew disclosed about lawsuits, arbitrations and bankruptcy in the 2025 Franchise Disclosure Document. Item 3 lists the material legal actions a franchisor must report; Item 4 covers bankruptcy. This is the franchisor's own disclosure, not a court record, and not legal advice.

Items 3 (litigation) & 4 (bankruptcy) at a glance

What the filing discloses

Cases disclosed
13
Item 3, as counted in the filing
Largest settlement, franchisor's own cases
None stated
Bankruptcy (Item 4)
None
Franchisor, parent, predecessor or officer
Filing year
2025
Disclosures cover the prior ten years

Extracted from the 2025 Franchise Disclosure Document

Item 3: litigation

OH Endeavors Corporation v. Door Renew International, LLC — former franchisee filed suit under repurchase note; default judgment $151,525 entered Sept 2024; settlement reached May 2025. Additional disclosed matters involve affiliate entities (Spray Foam Genie, Fetch! Pet Care) not Door Renew directly.

Item 3 (litigation) · 13 matters disclosed · 3 pending listed

Litigation cases

The franchisor

Concluded (1)

  • OH Endeavors Corporation v. Door Renew International, LLC and Longe Home Services Acquisitions, LLC

    settled

    Brought by a franchisee · Third Judicial Circuit, County of Wayne, State of Michigan · 24-012137

    “OH Endeavors Corporation v. Door Renew International, LLC and Longe Home Services Acquisitions, LLC”Page 11 of the 2025 FDD, Item 3

    Outcome: “Door Renew and the former franchisee have entered into a settlement and the matter will be fully satisfied and resolved in May 2025.”

Parent, affiliates, master franchisor and subfranchisor

Pending (3)

  • Independent Association of Fetch Pet Care Franchisees v. Fetch! Pet Care, Inc., Greg Longe

    pending

    Brought by a franchisee · Fetch! Pet Care, Inc. (affiliate) · filed 2024-07-05 · CV0003334

    “… (Case No. CV0003334)”Page 11 of the 2025 FDD, Item 3
  • Jamil v. Spray Foam Genie International, LLC, et al.

    pending

    Brought by a franchisee · Spray Foam Genie International, LLC (affiliate) · filed 2024-07-18 · American Arbitration Association · 01-24-0006-5354

    “… (Case No. 01-24-0006-5354)”Page 11 of the 2025 FDD, Item 3

    Outcome: “The matter remains pending. The defendants have denied all claims and are actively defending the matter.”

  • Billings, et al. v. Fetch! Care, Inc., Fetch! Managed Services, LLC, and DOES 1-50

    pending

    Brought by a franchisee · Fetch! Pet Care, Inc. (affiliate) · American Arbitration Association · 01-24-0008-2566

    “… (AAA Arbitration, Case No. 01-24-0008-2566)”Page 12 of the 2025 FDD, Item 3

Concluded (6)

  • Commonwealth of Virginia, ex rel. vs. Fetch! Pet Care, Inc. and Paul Mann

    concluded

    Government or regulatory action · Fetch! Pet Care, Inc. (affiliate) · filed 2011-06-15 · Virginia State Corporation Commission · SEC-2011-00013

    “Commonwealth of Virginia, ex rel. vs. Fetch! Pet Care. Inc. and Paul Mann (Case No. SEC-2011-00013)”Page 13 of the 2025 FDD, Item 3

    Outcome: “Fetch! was also required to pay $2,000 in monetary penalties and $5,700 for the cost of the investigation.”

  • State of Illinois v. Fetch! Pet Care, Inc. and Paul Mann

    concluded

    Government or regulatory action · Fetch! Pet Care, Inc. (affiliate) · filed 2011-04-05 · Seventh Judicial Circuit Court, Sangamon County, Illinois

    “… (Seventh Judicial Circuit Court, Sangamon County, Illinois)”Page 12 of the 2025 FDD, Item 3

    Outcome: “Fetch! also paid the State of Illinois a penalty of $10,000 in five (5) installments.” (page 13)

  • State of Rhode Island v. Fetch! Pet Care, Inc.

    concluded

    Government or regulatory action · Fetch! Pet Care, Inc. (affiliate) · filed 2011-01-28 · State of Rhode Island and Providence Plantations

    “… On January 28, 2011, a Consent Order was entered into between the State of Rhode Island and Providence Plantations and Fetch! Pet Care, Inc.”Page 13 of the 2025 FDD, Item 3

    Outcome: “Fetch! also paid the State of Rhode Island a penalty of $2,500.”

  • California Department of Corporations Notice of Violation against Fetch! Pet Care, Inc.

    concluded

    Government or regulatory action · Fetch! Pet Care, Inc. (affiliate) · filed 2010-04-14 · California Department of Corporations

    “On April 14, 2010, the California Department of Corporations (“DOC”) approved a Notice of Violation under the California Corporations Code, Section 31303, against Fetch! Pet Care, Inc.”Page 12 of the 2025 FDD, Item 3

    Outcome: “Fetch! was also required to pay an administrative fee of $675 to the DOC.”

  • In the Matter of Fetch! Pet Care, Inc. (Hawaii Department of Commerce and Consumer Affairs)

    concluded

    Government or regulatory action · Fetch! Pet Care, Inc. (affiliate) · filed 2010 · Hawaii Department of Commerce and Consumer Affairs · SEU-2010-015

    “In the Matter of Fetch! Pet Care, Inc. (Hawaii Department of Commerce and Consumer Affairs, Case Number SEU-2010-015), Consent Agreement.”Page 13 of the 2025 FDD, Item 3

    Outcome: “Fetch! agreed to pay a $10,000 civil penalty and to fully comply with all requirements of the Hawaii Investment law.”

  • State of Maryland vs. Fetch! Pet Care, Inc. and Paul Mann

    concluded

    Government or regulatory action · Fetch! Pet Care, Inc. (affiliate) · filed 2010-01-04 · Maryland Attorney General · 2009-0477

    “… (Case No. 2009-0477)”Page 12 of the 2025 FDD, Item 3

    Outcome: “The Order required Fetch! to offer rescission to the franchisees who bought the franchise during the unregistered periods.”

Status not stated in the filing (3)

  • Fetch! Pet Care, Inc. v. Caerulean, LLC and Venetsantos

    Brought against a franchisee · Fetch! Pet Care, Inc. (affiliate) · filed 2024 · American Arbitration Association · 01-24-0008-2782

    “… (AAA Case No 01-24-0008-”Page 13 of the 2025 FDD, Item 3
  • Fetch! Pet Care, Inc. v. Pam Axelson, Happy Tails Pet Sitting, Inc., and Talon Brown

    Brought against a franchisee · Fetch! Pet Care, Inc. (affiliate) · filed 2024 · United States District Court for the Western District of North Carolina · 3:24-CV-1010

    “… (W.D.N.C. No. 3:24-CV-1010, 2024)”Page 13 of the 2025 FDD, Item 3
  • Fetch! Pet Care, Inc. v. Wang

    Brought against a franchisee · Fetch! Pet Care, Inc. (affiliate) · filed 2024 · American Arbitration Association · 01-24-0008-2566

    “… (AAA Case No 01-24-0008-2566, 2024)”Page 13 of the 2025 FDD, Item 3

Item 3 lists the litigation the franchisor must disclose; a matter against a parent, an affiliate or a named officer is not a matter against the franchisor, and pending claims are allegations, not findings.

Disclosure signals that moved the score

How this shows up in the verdict

  • Multiple litigations involving sister companies (Fetch! Pet Care, Spray Foam Genie) for contract breaches and misrepresentations — pattern of legal conflicts and potential shared operational/compliance issues

The verdict grade is FranchiseVerdict's editorial assessment across SBA loan performance, unit growth, revenue and disclosure signals. It is not investment advice.

Before you weigh a lawsuit

How to read Item 3

A franchisor must disclose pending actions and any material civil action involving the franchise relationship, plus convictions or civil judgments for fraud, unfair or deceptive practices, or franchise-law violations, going back ten years. A case the franchisor brought against a franchisee counts too. Item 3 does not include every dispute: settled claims below the materiality line and matters resolved in private arbitration can be absent.

Questions worth asking current and former franchisees, using the contact list in Item 20:

  • Were you, or anyone you know in the system, party to a dispute with the franchisor?
  • Was it resolved by settlement, arbitration or a court, and on what terms?
  • Has the number of disputes gone up or down since you signed?