SBA 7(a) franchise lending portfolio
Citizens Bank, National Association
- Total loans
- 602
- Loan volume
- $78.2M
- Avg loan size
- $130K
- Charge-off rate
- 10.3%
- vs 16.0% national
Charged off
59
Avg interest
6.34%
Franchises funded
264
Risk rating
Average
Top franchise exposures
| Franchise | Loans | Volume | Charge-off % |
|---|---|---|---|
| Subway Sandwich Shop | 55 | $3.0M | 5.5% (good) |
| Dunkin Donuts | 14 | $4.4M | 7.1% (good) |
| Domino's Pizza | 13 | $1.1M | 0.0% (excellent) |
| Edible Arrangements | 12 | $1.3M | 0.0% (excellent) |
| The UPS Store | 12 | $1.5M | 0.0% (excellent) |
| Snap-On-Tools | 11 | $460K | 27.3% (high risk) |
| Rita's Real Italian Water Ice | 9 | $1.2M | N/A |
| Servpro | 9 | $2.9M | N/A |
| Servicemaster | 9 | $218K | N/A |
| Seven-Eleven (7-11) Food Store | 8 | $605K | N/A |
| Plato's Closet | 8 | $2.5M | N/A |
| Quiznos | 6 | $315K | N/A |
| Liberty Tax Service | 6 | $272K | N/A |
| Jani-King (janitor's Service) | 6 | $67K | N/A |
| Curves For Women | 6 | $166K | N/A |
| Ace Hardware | 5 | $585K | N/A |
| Ronzio | 5 | $177K | N/A |
| Honey Dew Donuts | 5 | $200K | N/A |
| Allstate Insurance | 5 | $1.2M | N/A |
Lending volume by year
Show the numbers by year
| Fiscal year | Loans |
|---|---|
| FY1992 | 6 |
| FY1993 | 6 |
| FY1994 | 2 |
| FY1995 | 16 |
| FY1996 | 16 |
| FY1997 | 10 |
| FY1998 | 11 |
| FY1999 | 16 |
| FY2000 | 7 |
| FY2001 | 14 |
| FY2002 | 21 |
| FY2003 | 52 |
| FY2004 | 54 |
| FY2005 | 117 |
| FY2006 | 20 |
| FY2007 | 23 |
| FY2008 | 17 |
| FY2009 | 11 |
| FY2010 | 9 |
| FY2011 | 17 |
| FY2012 | 13 |
| FY2013 | 2 |
| FY2014 | 12 |
| FY2015 | 24 |
| FY2016 | 25 |
| FY2017 | 26 |
| FY2018 | 22 |
| FY2019 | 8 |
| FY2020 | 6 |
| FY2021 | 2 |
| FY2022 | 8 |
| FY2023 | 2 |
| FY2025 | 7 |
SBA 7(a) · charge-off rate by approval year
Citizens Bank, National Association: below all franchise loans in 17 of 21 rated years
Hollow rings on the axis: years with fewer than 10 resolved loans, not rated (too few to judge; recent years are too early to judge while loans are still being repaid). Their numbers are in the table.
Show the numbers by year
| Year | Resolved | Charged off | Rate |
|---|---|---|---|
| 1992 | 6 | 1 | Too few |
| 1993 | 6 | 1 | Too few |
| 1995 | 16 | 4 | 25.0% |
| 1996 | 16 | 2 | 12.5% |
| 1997 | 10 | 3 | 30.0% |
| 1998 | 11 | 5 | 45.5% |
| 1999 | 16 | 3 | 18.8% |
| 2000 | 7 | 1 | Too few |
| 2001 | 14 | 0 | 0.0% |
| 2002 | 21 | 2 | 9.5% |
| 2003 | 52 | 3 | 5.8% |
| 2004 | 54 | 4 | 7.4% |
| 2005 | 117 | 19 | 16.2% |
| 2006 | 20 | 2 | 10.0% |
| 2007 | 23 | 2 | 8.7% |
| 2008 | 17 | 2 | 11.8% |
| 2009 | 11 | 0 | 0.0% |
| 2010 | 9 | 0 | Too few |
| 2011 | 17 | 0 | 0.0% |
| 2012 | 13 | 0 | 0.0% |
| 2014 | 12 | 0 | 0.0% |
| 2015 | 23 | 1 | 4.3% |
| 2016 | 24 | 2 | 8.3% |
| 2017 | 24 | 0 | 0.0% |
| 2018 | 19 | 2 | 10.5% |
| 2019 | 4 | 0 | Too few |
| 2022 | 4 | 0 | Too early |
Dashed line: all franchise 7(a) loans approved the same year.
Source and method
Geographic exposure
Portfolio summary
Source: SBA 7(a) FOIA loan-level data, aggregated by FranchiseVerdict
Charge-off rate = charge-offs / (charge-offs + paid-in-full). Active, exempt, and cancelled loans are excluded. Risk ratings: Excellent (<5%), Good (5-10%), Average (10-15%), Elevated (15-20%), High Risk (>20%).
Frequently asked questions
- How many SBA 7(a) franchise loans has Citizens Bank, National Association originated?
- 602 loans totaling $78.2M. The portfolio carries a 10.3% charge-off rate, earning a “Average” risk rating.
- What is the charge-off rate and why does it matter?
- Charge-off rate = charge-offs / (charge-offs + paid-in-full). Across SBA 7(a) franchise lending, the national charge-off rate is 16.0% over 94,550 resolved loans.Portfolios materially above that signal either riskier franchise selection or weaker underwriting. Citizens Bank, National Association's rate of 10.3% is below the national rate.
- Where does this lending data come from?
- SBA 7(a) loan records released under the Freedom of Information Act. Each record carries approval date, amount, lender, business type, NAICS code, location, and outcome. See methodology.
- Which franchise brands does Citizens Bank, National Association fund the most?
- The “Top franchise exposures” table above lists the brands Citizens Bank, National Association has the largest concentration in. Click any brand to see its full FDD-disclosed financials, growth trajectory, and SBA loan performance across all lenders.