FranchiseVerdict
Liberty Tax Service logo
FV-01490·MODERATEExcellent95

Liberty Tax Service

Business Services - Tax & FinancialFranchising since 1997Website
Investment
$42K – $61K
32nd pct Tax & Financi…
Avg revenue
$147K
9th pct Tax & Financi…
Royalty
14.0%
32nd pct Tax & Financi…
Units
1,885
91st pct Tax & Financi…
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $42K – $61K including a $15K franchise fee, 14.0% ongoing royalty.
  • Average unit revenue of $147K/year (median $132K).
  • Rated MODERATE with a risk score of 65/100. SBA loan default rate of 0.0% across 314 loans (below the industry average).
  • 82 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).

Item 1 · who you're contracting with

The Franchisor

Legal entity
JTH Tax LLC
Parent company
BP LTCT LLC
Incorporated in
Delaware
HQ
2387 Liberty Way, Virginia Beach, VA 23456
Auditor
Deloitte & Touche LLP
Audited financials
Franchisor revenue
$118K
vs $101K prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Liberty Tax Service unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $147,249
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: generic
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $42K–$61K
Working capital
$
FDD reports $3K–$5K

Unlevered ROIC · per unit

11%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$6K
EBITDA margin
4.0%
Total invested
$56K
Payback
113 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Franchisees operate tax preparation and financial services offices, primarily serving individuals filing annual income tax returns during tax season (January–April). Day-to-day activities include client intake, tax return preparation (often using franchisor software), filing, and ancillary services like refund loans and bookkeeping. Revenue concentration in Q1–Q2 creates cash flow volatility and off-season staffing challenges.

CEO
Scott Terrell
Founded
1996
FDD year
2024
States available
50

Item 7 · what it costs

The Vitals

Total investment
$42K – $61K
All-in to open one unit
Liquid capital
$3K – $5K
Cash you must have on hand
Franchise fee
$15K
Royalty
14.0%
Percentage of Gross Receipts · typical 6–8%
Ad fund
5.0%
typical 3–5%
Total fee load
19.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$147K
Per unit, per year
Median gross sales
$132K
Item 19 type
Average Prep Fees
Sample size
1789 units
vs category median 112 · large
Range (low → high)
$2K$926K
Cohort dispersion
Transparency
4 / 5
vs category median 0 / 5 · above
Revenue rank9th
vs Business Services - Tax & Financial peers
Investment cost rank32th
Lower investment ranks lower (better)
Royalty rate rank32th
Lower royalty = lower percentile (better)
Unit count rank91th
vs Business Services - Tax & Financial peers
Risk score rank62th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
1,885
Opened
23
Last reporting year
Closed
149
Turnover rate
7.9%
Company-owned
72
Corporate units in the system
% franchised
96%
vs corporate-owned
Net growth (yr3)
-8.9%
Net unit change last year
3-yr CAGR
-14.5%
Compounded over last 3 years
2022
1,813-178
Franchised units
2023
1,991
Franchised units
2024
2,121
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 30 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 30 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
314
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

65
Risk · 0-100
MODERATE65 / 100

Liberty Tax Service exhibits acute systemic distress: a collapsing franchise network (−8.9% YoY), regulatory scandals with DOJ settlement, zero profitability transparency, and franchisor going concern issues—collectively signaling high franchisee failure risk and diminishing brand viability.

Score breakdown · what drove the 65 / 100 rating

  1. 01MINORSystem contracting sharply: 1,885 units declining 8.9% YoY signals accelerating franchisee exits and market saturation
  2. 02HIGHExtensive litigation including DOJ/IRS settlement and class actions indicates regulatory scrutiny, reputational damage, and potential ongoing compliance costs
  3. 03MINORNo Item 19 (average net income) disclosure combined with $147k average revenue raises profitability questions—14% royalty on declining revenue severely impacts franchisee margins
  4. 04HIGHGoing Concern = False suggests franchisor financial distress, heightening risk of operational support degradation or system collapse
  5. 05MINORHigh royalty burden (14% of gross receipts) leaves minimal cushion given seasonal tax prep business and declining unit count indicates franchisees unable to sustain profitability

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic / Population-based
Protected territory
Yes
Initial term
5 years
Renewal term
5 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
82
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
Virginia

Item 11

Training & Operations

Classroom training
20 hrs
On-the-job training
8 hrs

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

97 numbers

Locked
(208) 569-••••
ID
(210) 317-••••
TX
(334) 494-••••
AL

One-time purchase · CSV download · Validation questions included

FDD download

Liberty Tax Service · FDD (2024) PDF

Single-page checkout · instant download · CSV export of contacts available separately above