Bottom line
- Total investment $241K – $302K including a $90K franchise fee.
- No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
- Rated STRONG with a risk score of 46/100. SBA loan default rate of 0.0% across 1034 loans (below the industry average).
- System growing at 1230% CAGR over 3 years with 2202 total units — strong expansion trajectory.
Item 1 · who you're contracting with
The Franchisor
Yale framework · single-unit ROIC
Returns Analysis
Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.
The model · Yale framework
What would one SERVPRO unit return on the cash you put in?
Unlevered ROIC · per unit
24%
Below typical band (30–60%)
Overview
About
SERVPRO franchisees operate emergency restoration and cleaning services, responding to water damage, fire damage, mold, and biohazard cleanup for residential and commercial clients. Day-to-day work involves managing technicians, coordinating with insurance adjusters, handling customer calls, scheduling jobs, and managing equipment. Revenue comes from insurance-backed claims, direct-pay customers, and commercial contracts.
Item 7 · what it costs
The Vitals
Item 19
Financial Performance
This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.
Item 20 · unit dynamics
The Growth Chart
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 4 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.
Government records
SBA Loan Data
Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
SERVPRO presents moderate-to-caution risk: lack of financial transparency, unprotected territory, active litigation over compliance, and slow growth suggest profitability challenges that franchisees cannot independently validate before investing $241k+.
Score breakdown · what drove the 46 / 100 rating
- 01MINORNo Item 19 financial disclosure (avg revenue/net income) prevents ROI validation and comparison to $241k-$302k investment
- 02MINORUnprotected territory creates direct competition risk from other SERVPRO franchisees and company-owned units
- 03HIGHActive litigation over royalty enforcement and trademark suggests compliance/collection issues within franchise network
- 04MINORRoyalty structure ranges 3%-10% with no clarity on how percentage is determined—creates unpredictable profit margins
- 05MINORSlow unit growth (4.2% YoY) in mature 2,202-unit system indicates market saturation or franchisee struggles
- 06MINOR5-year term is shorter than industry standard (typically 10 years), creating renewal uncertainty and reinvestment risk
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
Item 11
Training & Operations
Item 20
Franchisee Contacts
Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.
Franchisee contacts
100 numbers
One-time purchase · CSV download · Validation questions included
FDD download
SERVPRO · FDD (2024) PDF