ServproFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A SERVPRO franchise requires a total initial investment of $241K – $302K, including a $90K franchise fee. The 2024 FDD does not disclose unit-level revenue (no Item 19). SBA 7(a) loans show a 6.5% charge-off rate across 714 loans[1]. Verdict grade: A. Run a live ROI scan →
Data last verified June 18, 2026 · figures per the 2024 FDD issuance
Overview
- Investment
- $241K – $302K
- 75th pct Cleaning & Ma…
- Avg gross sales
- N/A
- 56th pct Cleaning & Ma…
- Royalty
- N/A
- Units
- 2,202
- 83rd pct Cleaning & Ma…
- SBA default
- 6.5%
- system-wide median varies by category
Quick verdict · Cleaning & Maintenance · color = vs category peers
Green = >15% above Cleaning & Maintenance avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Franchising since 1977. Systems this mature have refined operations and brand recognition.
Large franchise systems benefit from brand recognition, supply chain leverage, and proven operations.
Bottom line
- Total investment $241K – $302K including a $90K franchise fee.
- No Item 19 financial performance data disclosed. The franchisor chose not to publish revenue figures.
- Verdict A (Top Quintile) with a risk score of 29/100. SBA loan charge-off rate of 6.5% across 714 loans (near or below the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
- No Item 19 financial performance representation. Without franchisor-disclosed revenue data, you'll need to gather unit economics directly from existing franchisees.
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- SERVPRO FRANCHISOR, LLC
- Parent company
- Commodore Parent Holdings, LLC
- Incorporated in
- DE
- HQ
- 801 Industrial Boulevard, Gallatin, TN 37066
- Auditor
- Deloitte & Touche LLP
- Audited financials
- Franchisor revenue
- $285.5M
- vs $313.1M prior year
Overview
About
SERVPRO franchisees operate emergency restoration and cleaning services, responding to water damage, fire damage, mold, and biohazard cleanup for residential and commercial clients. Day-to-day work involves managing technicians, coordinating with insurance adjusters, handling customer calls, scheduling jobs, and managing equipment. Revenue comes from insurance-backed claims, direct-pay customers, and commercial contracts.
- CEO
- Brett Ponton
- Headquarters
- TN
- Founded
- 1977
- FDD year
- 2024
- States available
- 50
FDD Item 7 · 2024 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $90K | $90K |
| Working capital (3–6 mo) | $32K | $38K |
| Equipment, build-out, other | $119K | $174K |
| Total initial investment | $241K | $302K |
Source: SERVPRO 2024 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $241K – $302K
- Below avg, review vs category
- Liquid capital req'd
- $32K – $38K
- Near category avg vs category
- Franchise fee
- $90K – $90K
- Below avg, review vs category
- Royalty
- Ranges from 3% to 10% of monthly Gross Volume
- Ad fund
- 3.0%
- typical 3–5%
- Total fee load
- 6.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Marketing / ad fund | 3.0% of gross sales |
| Transfer fee | $30K |
| Renewal fee | $5K |
| Total fee load | 6.0% of rev |
Financial Performance
This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.
vs Cleaning & Maintenance averages
How Servpro Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 2,202
- Opened
- 98
- Last reporting year
- Closed
- 12
- Turnover rate
- 0.5%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (yr3)
- +4.2%
- Net unit change last year
- 3-yr CAGR
- +12.3%
- Compounded over last 3 years
3-year detail · Item 20
- Transfers (3yr)
- 106
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 50 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 714
- Loan volume
- $301.9M
- Median loan
- $150K
- 50th percentile
- Charge-off rate
- 6.5%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 93.5%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 184
- Defaults
- 37
Vintage analysis
Servpro charge-off rate by loan vintage
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into Servpro's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 10 lenders with concentration factor
- Per-state charge-off rates across 15 states
- Startup risk premium and job creation velocity
- 35-year lending trend
- SBA 504 real estate/equipment data
Instant access. No subscription.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
SERVPRO presents moderate-to-caution risk: lack of financial transparency, unprotected territory, active litigation over compliance, and slow growth suggest profitability challenges that franchisees cannot independently validate before investing $241k+.
Audited financials (Item 21)
Yes · Deloitte & Touche LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Score breakdown · what drove the 29 / 100 rating
- 01MINORNo Item 19 financial disclosure (avg revenue/net income) prevents ROI validation and comparison to $241k-$302k investment
- 02MINORUnprotected territory creates direct competition risk from other SERVPRO franchisees and company-owned units
- 03HIGHActive litigation over royalty enforcement and trademark suggests compliance/collection issues within franchise network
- 04MINORRoyalty structure ranges 3%-10% with no clarity on how percentage is determined—creates unpredictable profit margins
- 05MINORSlow unit growth (4.2% YoY) in mature 2,202-unit system indicates market saturation or franchisee struggles
- 06MINOR5-year term is shorter than industry standard (typically 10 years), creating renewal uncertainty and reinvestment risk
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 5 years |
|---|---|
| Renewal term | 5 years |
| Territory type | population based |
| Protected territory | No |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Not allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Jury trial waiver | Yes |
| Governing law | Tennessee |
| Litigation count | 1 |
Items 10, 11
Training & Operations
- Classroom training
- 53 hrs
- On-the-job training
- 138 hrs
- POS system
- QuickBooks Online, WorkCenter, DryBook Mobile
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: QuickBooks Online, WorkCenter, DryBook Mobile
Item 20 · call current owners
Franchisee Contacts
2,199 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
SERVPRO · FDD (2024) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a SERVPRO franchise?
The total investment to open a SERVPRO franchise ranges from $241K – $302K, with an initial franchise fee of $90K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do SERVPRO franchise owners earn?
SERVPRO does not disclose average franchise owner earnings in their FDD Item 19. Not all franchisors are required to make financial performance representations. We recommend asking existing franchisees directly about their financial experience.
What is SERVPRO's franchise failure rate?
Based on SBA 7(a) loan data, SERVPRO has a charge-off rate of 6.5% across 714 loans, meaning 6.5% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many SERVPRO franchise locations are there?
As of their most recent FDD filing, SERVPRO has 2,202 total units in the United States, including 1,864 franchised units and 0 company-owned units. 98 new units were opened in the latest reporting year.
Is SERVPRO a good franchise to buy?
FranchiseVerdict rates SERVPRO as a A-grade franchise with a risk score of 29 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.