FranchiseVerdict
The Grout Medic logo
FV-02646·MODERATEExcellent95

The Grout Medic

Cleaning - Commercial & JanitorialFranchising since 2021Website
Investment
$102K – $175K
45th pct Commercial & …
Avg revenue
$321K
11th pct Commercial & …
Royalty
6.0%
10th pct Commercial & …
Units
69
59th pct Commercial & …
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $102K – $175K including a $65K franchise fee, 6.0% ongoing royalty.
  • Average unit revenue of $321K/year (median $226K).
  • Rated MODERATE with a risk score of 59/100. SBA loan default rate of 0.0% across 28 loans (below the industry average).
  • 17 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).

Item 1 · who you're contracting with

The Franchisor

Legal entity
The Grout Medic, LLC
Parent company
PSB Group, LLC
Incorporated in
Delaware
HQ
126 Garrett Street, Suite J, Charlottesville, VA 22902
Auditor
Robinson, Farmer, Cox Associates, PLLC
Audited financials
Franchisor revenue
$23.6M
vs $25.4M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one The Grout Medic unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $321,441
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restoration
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $102K–$175K
Working capital
$
FDD reports $10K–$20K

Unlevered ROIC · per unit

23%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$35K
EBITDA margin
11.0%
Total invested
$154K
Payback
52 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 The Grout Medic units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$257K

on $1.3M purchase

Total debt

$1.0M

SBA $0.6M + senior + seller note

Overview

About

The Grout Medic franchisees operate a tile and grout restoration service business, performing cleaning, sealing, repair, and restoration of tile, grout, and natural stone surfaces in residential and commercial properties. Franchisees manage customer acquisition, scheduling, service delivery, and local marketing while utilizing the franchisor's training, operational systems, and brand name. Day-to-day operations involve client consultations, on-site service work, and managing technician teams or performing services directly.

CEO
Paul Flick
Founded
2021
FDD year
2025
States available
22

Item 7 · what it costs

The Vitals

Total investment
$102K – $175K
All-in to open one unit
Liquid capital
$10K – $20K
Cash you must have on hand
Franchise fee
$65K
Royalty
6.0%
percentage_of_gross_sales · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
8.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$321K
Per unit, per year
Median gross sales
$226K
Item 19 type
Average Gross Sales
Sample size
26 units
vs category median 32
Range (low → high)
$73K$2.6M
Cohort dispersion
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank11th
vs Cleaning - Commercial & Janitorial peers
Investment cost rank45th
Lower investment ranks lower (better)
Royalty rate rank10th
Lower royalty = lower percentile (better)
Unit count rank59th
vs Cleaning - Commercial & Janitorial peers
Risk score rank55th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
69
Opened
22
Last reporting year
Closed
14
Turnover rate
20.3%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+13.1%
Net unit change last year
3-yr CAGR
+15.0%
Compounded over last 3 years
2023
69+8
Franchised units
2024
61
Franchised units
2025
60
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 21 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 21 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
28
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

59
Risk · 0-100
MODERATE59 / 100

High-risk franchisor with extensive litigation history, regulatory violations across multiple states, undisclosed profitability metrics, and a small fragile system — serious concerns about transparency, legal compliance, and franchisee protection.

Score breakdown · what drove the 59 / 100 rating

  1. 01HIGH17 pending or prior legal actions including franchisee fraud/breach of contract allegations and multiple state regulatory violations (Maryland, Illinois, California, Washington) for registration and disclosure violations
  2. 02MEDNo average net income disclosed in Item 19 despite $321,441 average revenue — inability or unwillingness to provide profitability data is a major transparency red flag
  3. 03MEDModest unit growth of 13.1% YoY with only 69 franchises suggests a small, fragile system vulnerable to churn; any departures could accelerate decline
  4. 04HIGHHigh litigation involving affiliated brands (360 Painting, Window Gang, Rooterman) under same parent entity indicates systemic legal and compliance issues across portfolio
  5. 05MINORPrior governmental enforcement actions for registration/disclosure violations suggest history of inadequate franchise disclosure practices
  6. 06MEDHigh franchise fee ($65,000) and 6% royalty combined with undisclosed profitability creates significant financial risk for franchisees with unclear ROI

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
zip_codes
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
17
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Virginia

Item 11

Training & Operations

Classroom training
50 hrs
On-the-job training
0 hrs
POS system
ServiceTitan
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

53 numbers

Locked
(352) 227-••••
FL
(214) 608-••••
TX
(832) 567-••••
TX

One-time purchase · CSV download · Validation questions included

FDD download

The Grout Medic · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above