FranchiseVerdict
Express Employment Professionals logo
FV-00890·STRONGExcellent95

Express Employment Professionals

Business Services - StaffingFranchising since 1985Website
Investment
$131K – $599K
83rd pct Staffing
Avg revenue
$5.3M
33rd pct Staffing
Royalty
40.0% (?)
Likely extraction error
Units
765
100th pct Staffing
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $131K – $599K including a $40K franchise fee, 40.0% ongoing royalty.
  • Average unit revenue of $5.3M/year (median $4.0M).
  • Rated STRONG with a risk score of 43/100. SBA loan default rate of 0.0% across 163 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
Express Services, Inc.
Incorporated in
Colorado
HQ
9701 Boardwalk Blvd., Oklahoma City, Oklahoma 73162
Auditor
RSM US LLP
Audited financials
Franchisor revenue
$3.3B
vs $3.2B prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Express Employment Professionals unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $5,342,686
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: generic
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $131K–$599K
Working capital
$
FDD reports $75K–$450K

Unlevered ROIC · per unit

-150%

Negative

0%30–60% Yale band80%

Store EBITDA · annual
$-940K
EBITDA margin
-17.6%
Total invested
$627K
Payback
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Express Employment Professionals franchisees operate staffing agencies that recruit, vet, and place temporary and permanent job candidates with client companies. Day-to-day operations involve client prospecting, candidate sourcing and screening, interview coordination, payroll processing, and relationship management across a protected territory, with the franchisor capturing 40% of gross margin in royalties.

CEO
Robert A. Funk, Jr.
Founded
1983
FDD year
2026
States available
47

Item 7 · what it costs

The Vitals

Total investment
$131K – $599K
All-in to open one unit
Liquid capital
$75K – $450K
Cash you must have on hand
Franchise fee
$40K
Royalty
40.0%
Gross Margin Split · typical 6–8%
Ad fund
0.6%
typical 3–5%
Total fee load
40.6%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$5.3M
Per unit, per year
Median gross sales
$4.0M
Item 19 type
Historical
Sample size
526 units
vs category median 59 · large
Range (low → high)
$129K$39.2M
Cohort dispersion
Transparency
4 / 5
vs category median 0 / 5 · above
Revenue rank33th
vs Business Services - Staffing peers
Investment cost rank83th
Lower investment ranks lower (better)
Royalty rate rank67th
Lower royalty = lower percentile (better)
Unit count rank100th
vs Business Services - Staffing peers
Risk score rank0th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
765
Opened
9
Last reporting year
Closed
35
Turnover rate
4.6%
Company-owned
7
Corporate units in the system
% franchised
99%
vs corporate-owned
Net growth (yr3)
-3.2%
Net unit change last year
3-yr CAGR
-3.8%
Compounded over last 3 years
2024
758-21
Franchised units
2025
783
Franchised units
2026
788
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 5 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 5 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
163
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

43
Risk · 0-100
STRONG43 / 100

Express Employment Professionals exhibits meaningful caution-level risk due to system contraction, extraordinarily high royalty burden, undisclosed profitability metrics, and a pattern of litigation reflecting franchisor-franchisee conflict over territory quality and business fundamentals.

Score breakdown · what drove the 43 / 100 rating

  1. 01MINORDeclining unit count (-3.2% YoY with 765 units) indicates system contraction and potential market saturation or franchisee dissatisfaction
  2. 02MINORExceptionally high royalty structure (40% of gross margin) severely limits franchisee profitability and leaves minimal cushion for operating expenses
  3. 03HIGHMultiple litigation patterns: fraud allegations, debt collection lawsuits against franchisees, wage/labor disputes, and territory misrepresentation claims suggest systemic franchisor-franchisee tensions
  4. 04MINORNo Item 19 (average net income) disclosure prevents transparent ROI analysis despite high royalty burden—critical red flag for a $131k-$599k investment
  5. 05MINORSettled class action on labor/wage statements raises compliance and operational risk concerns that may persist post-settlement
  6. 06MINORFormer franchisee allegations of territory misrepresentation directly undermine the franchise model's core value proposition

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic Area
Protected territory
Yes
Initial term
5 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Not allowed
Litigation count
8
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Oklahoma

Item 11

Training & Operations

Classroom training
40 hrs
On-the-job training
70 hrs
POS system
QUEST
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

97 numbers

Locked
(602) 955-••••
AZ
(209) 668-••••
CA
(334) 651-••••
AL

One-time purchase · CSV download · Validation questions included

FDD download

Express Employment Professionals · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above