1Heart Caregiver Services Franchise Cost, Revenue & Review 2026
- Investment
- $98K – $145K
- Disclosed sales
- $1.0M
- gross sales, not profit
- SBA charge-off
- Under 10 loans (1)
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
1Heart Caregiver Services is a senior care franchise providing non-medical in-home care and caregiver placement. Franchisees run local agencies, recruiting caregivers and managing scheduling, client care, and billing.
FranchiseVerdict summary · 2026
A 1Heart Caregiver Services franchise requires a total initial investment of $98K – $145K, including a $55K franchise fee and an ongoing 5.0% royalty[2]. Per the 2025 FDD, average unit revenue was $1.0M[2]. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: 2025 filing · Data extracted: · Last cited check: · Staleness risk: medium - a newer filing may exist
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✗ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored8 of 8 headline figures on this page cite a page of the filing.
Overview
- Investment
- $98K – $145K
- 47th pct Senior Care
- Avg gross sales
- $1.0M
- 17th pct Senior Care
- Royalty
- 5.0%
- 5th pct Senior Care
- Units
- 30
- 55th pct Senior Care
- SBA charge-off
- N/A
Quick verdict · Senior Care · color = vs category peers
Green = favorable by >10% vs Senior Care median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $98K – $145K including a $55K franchise fee, 5.0% ongoing royalty.
- RETURNSAverage unit revenue of $1.0M/year (median $557K).
- RISKVerdict A (Strongest tier), verdict score 71/100 (higher is better).
- GROWTHPositive: net +6 franchised outlets in the latest year (6 opened, 0 closed) (Item 20).
- GROWTHSystem growing at 62.5% CAGR over 3 years with 30 total units. Strong expansion trajectory.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- 1HCS Franchising LLC
- Predecessor
- None (franchisor); affiliate predecessor: California Medical Resources, Inc.
- Prior franchisor entity
- CEO title
- CEO
- Belina Calderon-Nernberg
- Incorporated in
- California
- HQ
- 18455 Burbank Blvd., Suite 210, Tarzana, CA 91356
- Auditor
- Windes, Inc.
- Audited financials
- Franchisor revenue
- $1.4M
- vs $794K prior year
Overview
About
- CEO
- Belina Calderon-Nernberg
- Headquarters
- CA
- Founded
- 2014
- FDD year
- 2025
- States available
- 2
Can you afford it, and what does the money buy?
Entry cost runs 11% below the typical senior care franchise.
Source: FDD 2025 · Items 5–7
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $55K | $55K |
| Working capital (3–6 mo) | $35K | $55K |
| Equipment, build-out, other | $8K | $35K |
| Total initial investment | $98K | $145K |
Source: 1Heart Caregiver Services 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $98K – $145K
- Middle of category vs category
- Liquid capital req'd
- $35K – $55K
- Bottom third — review vs category
- Franchise fee
- $55K – $55K
- Bottom third — review vs category
- Royalty
- 5.0%
- Set by a formula · typical 6–8%
- Ad fund
- 2.0%
- typical 3–5%
- Total fee load
- 22.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 5.0% of gross sales |
| Marketing / ad fund | 2.0% of gross sales |
| Technology fee | $15 |
| Transfer fee | $20K |
| Renewal fee | $0 |
| Inventory (initial) | $825 – $2K |
| Total fee load | 22.0% of rev |
At 22.0% total fee load, roughly $225K per year goes to the franchisor before you pay a single operating expense.
What do units actually make?
Average unit sales land near the senior care norm.
Source: FDD 2025 · Item 19
Single-unit · not modelled
Returns at a glance
An FDD discloses gross sales, not profit, and the operating costs that turn one into the other are in no filing. We publish no modelled return for 1Heart Caregiver Services until someone supplies them — yours, in the models below.
—
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
Total invested capital · disclosed
$166K
Item 7 initial investment plus working capital, as filed — the one figure here that needs no assumption.
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
What one unit earns on your invested capital
Model A · Single-Unit Return
Computes unlevered return on invested capital (ROIC) for a single franchise unit, read against the 30–60% reference band · Yale SOM, Post-MBA Path Exhibit 2 (2023). Below that band a passive index fund likely outperforms; above it the franchisor has pricing power you're subsidizing.
Note: Item 19 revenue is what the franchisor discloses, and it is the top line only — gross sales are not profit. No FDD discloses the operating costs that turn one into the other, so those fields start empty and nothing is modelled until you supply them from your own lease quote, labor market and build-out budget.
Returns model · single-unit ROIC
What would one 1Heart Caregiver Services unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
What 25 units return when you use SBA financing
Model B · Return on Equity: Debt-Financed Acquisition
Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).
This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.
What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
A 25-unit return is built on a per-unit EBITDA. Fill in the operating costs in Model A above and this model runs on that figure, or take the whole scenario to the full ROI workbench, where the portfolio and LBO models accept your own per-unit economics directly.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
- Avg gross sales
- $1.0M
- Per unit, per year
- Median gross sales
- $557K
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- gross revenue
- Sample size
- 10 outlets
- vs category median 22 · small
- Range (low → high)
- $4K→$2.7MCited, not corroborated — printed on page 72 of the 2025 FDD. Nothing else in our record independently restates or re-derives it.
- Cohort dispersion (min → max)
- Reporting year
- 2022
- Fiscal year the figures cover
- Source filing
- FDD 2025
- Disclosed in the 2025 filing, covering 2022
- Transparency
- 8 / 10
- vs category median 4 / 10 · above
Compared against 79 Senior Care brands
Revenue is 8.5x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
Average unit generates $1.0M/year in gross sales. Median is $557K — top performers pull the average up, so a typical unit earns less. Revenue-to-investment ratio: 8.5x.
Fee burden
Total ongoing fee load of 22.0% — above the Senior Care median of 7.0%.
Disclosure
Transparency score 8/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System expanding at 62.5% CAGR over 3 years across 30 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Senior Care medians
How 1Heart Caregiver Services Compares
Category median of published Senior Care brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 30
- Opened
- 6
- Last reporting year
- Closed
- 0
- Turnover rate
- N/A
- Company-owned
- 3
- Corporate units in the system
- % franchised
- 81%
- vs corporate-owned
- Net growth (3-yr)
- +62.5%
- Net unit change over 3 years
- 3-yr CAGR
- +62.5%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Projected new
- 10
- Franchisor's next-year forecast
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 2 states reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
2
states with franchisees (per FDD Item 12)
Where the owners are · Item 20 owner list
22 current owners across 2 states.
- CA 20
- NV 2
Counts only, from the list the franchisor prints in Item 20. Names and phone numbers are for your own due diligence and are not shown here.
Fast growth in a small system. Newer franchisors expanding quickly may not yet have the support infrastructure of larger systems.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA loan disclosures. This brand has only 1 7(a) loan on file; statistical reliability is limited below 10 loans.
- Total loans
- 1
- Loan volume
- $135K
- Median loan
- $135K
- 50th percentile
- Charge-off rate
- Under 10 loans (1)
- Insufficient SBA coverage: 1 loan, rate hidden below 10
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- Under 10 loans (1)
- 5-yr charge-off
- Under 10 loans (1)
- Loans approved 2021+
- Active lenders
- 1
- Defaults
- N/A
Explore lender portfolios on Bank Reports or regional data on State Reports.
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Low-growth home care franchise with small unit base, unclear fee structure, and labor-intensive margins—moderate risk requiring validation of unit economics and franchisor support quality.
Litigation (Item 3)
Subject: the franchisor is a named party (defendant).
Jasmin Racoma Adams v. 1Heart Caregiver Services, LLC (Case No. 23STCV02987, Superior Court of Los Angeles County, CA). A former employee of a franchisee filed a class action on Feb 10, 2023 alleging wage-and-hour violations (unpaid overtime/minimum wages, missed meal/rest periods, waiting time penalties, wage statement violations, unfair competition). As of the FDD issuance date the franchisor had been served but had not answered.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Windes, Inc.
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
Score breakdown · what drove the 71 / 100 verdict
- 01MINORModest unit growth of 9.1% YoY suggests slower expansion trajectory for a mature franchise model
- 02MEDMinimum royalty structure not disclosed ('if applicable') creates unclear cost obligations and potential surprise fees
- 03MINORNo going concern flag is positive, but small unit base limits financial resilience during economic downturns
- 04MINORNet income represents only 24.9% of gross revenue—high operating costs typical of labor-intensive caregiving services
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 22.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 2 |
| Territory type | Exclusive territory |
| Protected territory | Yes |
| Exclusive territoryℹ | Yes |
| Territory population | 350,000 |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 25 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Arbitration location | Los Angeles, California |
| Jury trial waiver | Yes |
| Governing law | California |
| Litigation count | 1 |
View Item 3 litigation summary
Jasmin Racoma Adams v. 1Heart Caregiver Services, LLC (Case No. 23STCV02987, Superior Court of Los Angeles County, CA). A former employee of a franchisee filed a class action on Feb 10, 2023 alleging wage-and-hour violations (unpaid overtime/minimum wages, missed meal/rest periods, waiting time penalties, wage statement violations, unfair competition). As of the FDD issuance date the franchisor had been served but had not answered.
Items 10, 11
Training & Operations
- Classroom training
- 40 hrs
- On-the-job training
- 4 hrs
- Training location
- Tarzana, California (franchisor headquarters)
- Ongoing training
- Required
- Franchisor financing
- Not offered
- Item 10
- POS system
- WellSky Personal Care
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: WellSky Personal Care
Item 20 · call current owners
Franchisee Contacts
22 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 1Heart Caregiver Services franchise?
The total investment to open a 1Heart Caregiver Services franchise ranges from $98K – $145K, with an initial franchise fee of $55K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 1Heart Caregiver Services franchise owners earn?
According to Item 19 of the 1Heart Caregiver Services FDD, the average gross sales per unit is $1.0M. The median is $557K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
Who owns 1Heart Caregiver Services?
1Heart Caregiver Services is franchised by 1HCS Franchising LLC. The FDD names no parent company. Source: FDD Item 1, 2025 filing.
What is Item 19 in the 1Heart Caregiver Services FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the 1Heart Caregiver Services FDD and qualifies whose outlets they describe.
What is 1Heart Caregiver Services's franchise failure rate?
SBA 7(a) loan charge-off data is not available for 1Heart Caregiver Services (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many 1Heart Caregiver Services franchise locations are there?
As of their most recent FDD filing, 1Heart Caregiver Services has 30 total units in the United States, including 27 franchised units and 3 company-owned units. 6 new units were opened in the latest reporting year.
Is 1Heart Caregiver Services a good franchise to buy?
FranchiseVerdict rates 1Heart Caregiver Services as a A-grade franchise with a verdict score of 71 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.