FranchiseVerdict
Zoom Room logo
FV-03047·STRONGExcellent95

Zoom Room

Personal Services - Pet CareFranchising since 2017Website
Investment
$303K – $465K
68th pct Pet Care
Avg revenue
$410K
17th pct Pet Care
Royalty
8.0%
58th pct Pet Care
Units
60
73rd pct Pet Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $303K – $465K including a $50K franchise fee, 8.0% ongoing royalty.
  • Average unit revenue of $410K/year (median $390K). Estimated payback in 11.4 years.
  • Rated STRONG with a risk score of 54/100. SBA loan default rate of 0.0% across 97 loans (below the industry average).
  • Auditor disclosed a going-concern note — flagged doubt about the franchisor's ability to continue operations. Verify against the latest FDD.

Item 1 · who you're contracting with

The Franchisor

Legal entity
Zoom Room Franchising, LLC
Parent company
Zoom Room, Inc.
Incorporated in
Colorado
HQ
11836 Teale Street, Culver City, CA 90230
Auditor
Kezos & Dunlavy
Audited financials
Franchisor revenue
$3.5M
vs $3.6M prior year
⚠ Going-concern note
Disclosed in FDD 2026
Auditor flagged doubt about continued operations. Verify against the latest FDD before deciding.

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Zoom Room unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $409,758
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: automotive
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $303K–$465K
Working capital
$
FDD reports $9K–$30K

Unlevered ROIC · per unit

16%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$66K
EBITDA margin
16.0%
Total invested
$403K
Payback
74 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Zoom Room units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$738K

on $3.7M purchase

Total debt

$3.0M

SBA $1.8M + senior + seller note

Overview

About

Zoom Room franchisees operate escape room and interactive entertainment venues where customers pay per-group to solve puzzles and challenges in themed rooms. Day-to-day operations include hosting game sessions, managing customer flow, maintaining room sets and technology, scheduling reservations, and managing 10-20+ staff members across multiple themed experiences.

CEO
Mark Van Wye
Founded
2017
FDD year
2026
States available
21

Item 7 · what it costs

The Vitals

Total investment
$303K – $465K
All-in to open one unit
Liquid capital
$9K – $30K
Cash you must have on hand
Franchise fee
$50K
Royalty
8.0%
Percentage of Gross Sales · typical 6–8%
Ad fund
1.0%
typical 3–5%
Total fee load
9.0%
vs 9–13% typical
Payback period
11.4 yrs
From v3 / Item 19

Item 19

Financial Performance

Avg gross sales
$410K
Per unit, per year
Median gross sales
$390K
Item 19 type
Historical Profits and Losses
Sample size
48 units
vs category median 12 · large
Range (low → high)
$167K$932K
Cohort dispersion
Transparency
10 / 5
vs category median 4 / 5 · above
Revenue rank17th
vs Personal Services - Pet Care peers
Investment cost rank68th
Lower investment ranks lower (better)
Royalty rate rank58th
Lower royalty = lower percentile (better)
Unit count rank73th
vs Personal Services - Pet Care peers
Risk score rank25th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
60
Opened
7
Last reporting year
Closed
13
Turnover rate
21.7%
Company-owned
2
Corporate units in the system
% franchised
97%
vs corporate-owned
Net growth (yr3)
-9.4%
Net unit change last year
3-yr CAGR
+11.5%
Compounded over last 3 years
2024
58-7
Franchised units
2025
64
Franchised units
2026
52
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 25 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 25 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
97
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

54
Risk · 0-100
STRONG54 / 100

Zoom Room presents caution-level risk due to system contraction, razor-thin unit economics, and high capital requirements relative to actual profitability, suggesting margin compression and potential franchisee cash flow distress.

Score breakdown · what drove the 54 / 100 rating

  1. 01MINORUnit count declining 9.4% YoY (60 units) signals system contraction and potential demand softness
  2. 02MINORNet income of $33,663 on $409,758 revenue = 8.2% net margin, barely covering 8% royalty obligations with minimal profit
  3. 03MINORHigh initial investment ($302k-$465k) paired with thin margins creates extended payback period and elevated financial stress
  4. 04MINORWide gap between average revenue ($409k) and average net income suggests inconsistent unit performance and operational challenges
  5. 05MINOR8% royalty on weekly gross sales (not net) increases franchisee burden during revenue downturns

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic area based on population
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
California

Item 11

Training & Operations

Classroom training
73 hrs
On-the-job training
46 hrs
POS system
Square Terminal
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

65 numbers

Locked
(925) 550-••••
CA
(619) 866-••••
CA
(419) 654-••••
OH

One-time purchase · CSV download · Validation questions included

FDD download

Zoom Room · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above