FranchiseVerdict
Right at Home logo
FV-02151·STRONGExcellent91

Right at Home

Health & Wellness - Senior CareFranchising since 2000Website
Investment
$89K – $161K
40th pct Senior Care
Avg revenue
$1.6M
55th pct Senior Care
Royalty
Units
531
94th pct Senior Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $89K – $161K including a $50K franchise fee.
  • Average unit revenue of $1.6M/year (median $1.2M).
  • Rated STRONG with a risk score of 41/100. SBA loan default rate of 0.0% across 237 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
Right at Home, LLC
Parent company
RiseMark Holdings, LLC
Incorporated in
Delaware
HQ
6700 Mercy Road, Suite 400, Omaha, Nebraska 68106
Auditor
FORVIS, LLP
Audited financials
Franchisor revenue
$45.1M
vs $53.8M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Right at Home unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $1,557,197
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: personal services
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $89K–$161K
Working capital
$
FDD reports $17K–$40K

Unlevered ROIC · per unit

213%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$327K
EBITDA margin
21.0%
Total invested
$153K
Payback
6 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Right at Home units return on equity?

Edit assumptions

Equity IRR · 5-yr

28.5%

3.51× MOIC

Year-1 DSCR

2.84×

EBITDA ÷ debt service

Equity required

$10.3M

on $21.8M purchase

Total debt

$11.5M

SBA $5.0M + senior + seller note

SBA 7(a) request ($10.9M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

Right at Home franchisees operate senior home care agencies, recruiting and managing caregivers who provide in-home services (personal care, companionship, transportation) to elderly clients. Day-to-day operations involve client acquisition, caregiver recruitment/training, scheduling, quality assurance, and billing management to healthcare payers and families.

CEO
Margaret Haynes
Founded
1999
FDD year
2024
States available
47

Item 7 · what it costs

The Vitals

Total investment
$89K – $161K
All-in to open one unit
Liquid capital
$17K – $40K
Cash you must have on hand
Franchise fee
$50K
Royalty
The greater of 5% of Net Billings or the Minimum Royalty …
Ad fund
The greater of 2% of weekly Net Billings on the first $1,…
Total fee load
7.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$1.6M
Per unit, per year
Median gross sales
$1.2M
Item 19 type
Net Billings
Sample size
363 units
vs category median 23 · large
Range (low → high)
$43K$13.3M
Cohort dispersion
Transparency
7 / 5
vs category median 4 / 5 · above
Revenue rank55th
vs Health & Wellness - Senior Care peers
Investment cost rank40th
Lower investment ranks lower (better)
Royalty rate rank71th
Lower royalty = lower percentile (better)
Unit count rank94th
vs Health & Wellness - Senior Care peers
Risk score rank6th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
531
Opened
21
Last reporting year
Closed
9
Turnover rate
1.7%
Company-owned
23
Corporate units in the system
% franchised
96%
vs corporate-owned
Net growth (yr3)
+2.4%
Net unit change last year
3-yr CAGR
+5.4%
Compounded over last 3 years
2022
508+12
Franchised units
2023
496
Franchised units
2024
482
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 6 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 6 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
237
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

41
Risk · 0-100
STRONG41 / 100

Right at Home presents moderate-to-caution risk due to undisclosed net income, sluggish unit growth, and high franchise fees relative to profit transparency.

Score breakdown · what drove the 41 / 100 rating

  1. 01MEDNet income not disclosed in FDD Item 19 — impossible to verify profit claims or ROI expectations
  2. 02MINORMinimal system growth of only 2.4% YoY with 531 units suggests market saturation or franchisee struggles
  3. 03MINORHigh initial investment ($88.7K–$160.7K) paired with opaque profitability creates asymmetric risk
  4. 04MINORRoyalty structure (5% of Net Billings or minimum quarterly) lacks transparency on actual minimum amount
  5. 05MINORAverage revenue of $1.56M is good, but without net income disclosure, profitability per unit is unknown

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Zip code based
Protected territory
Yes
Initial term
10 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
1.5 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Nebraska

Item 11

Training & Operations

Classroom training
70 hrs
On-the-job training
16 hrs

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

66 numbers

Locked
(650) 361-••••
CA
(916) 779-••••
CA
(805) 389-••••
CA

One-time purchase · CSV download · Validation questions included

FDD download

Right at Home · FDD (2024) PDF

Single-page checkout · instant download · CSV export of contacts available separately above