SYNERGY HomeCare Franchise Cost, Revenue & Review 2026
- Investment
- $52K – $164K
- Disclosed sales
- $2.1M
- gross sales, not profit
- SBA charge-off
- 9.8%
- on 71 loans
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
SYNERGY HomeCare is a non-medical in-home care franchise providing companionship and personal-care services to seniors and people with disabilities. Franchisees run an agency recruiting and scheduling caregivers and managing client care and compliance in a protected territory.
FranchiseVerdict summary · 2026
A SYNERGY HomeCare franchise requires a total initial investment of $52K – $164K, including a $27K – $55K franchise fee and an ongoing 5.0% royalty[2]. Per the 2026 FDD, average revenue per franchisee was $2.1M. This franchisor reports Item 19 per franchisee rather than per outlet, so the figure is not comparable with per-outlet averages[2]. SBA 7(a) loans show a 9.8% charge-off rate across 71 loans[1]. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: low - issued within the last 12 months
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✓ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored8 of 8 headline figures on this page cite a page of the filing.
Overview
- Investment
- $52K – $164K
- 6th pct Senior Care
- Avg gross sales
- $2.1M
- Per franchisee, not per outlet
- Royalty
- 5.0%
- 5th pct Senior Care
- Units
- 626
- 97th pct Senior Care
- SBA charge-off
- 9.8%
- % of SBA 7(a) loans not repaid · median varies by category
Quick verdict · Senior Care · color = vs category peers
Green = favorable by >10% vs Senior Care median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $52K – $164K including a $27K franchise fee, 5.0% ongoing royalty.
- RETURNSAverage revenue per franchisee of $2.1M/year (median $1.8M). Averaged per franchisee, not per outlet - not comparable with per-outlet figures.
- RISKVerdict A (Strongest tier), verdict score 100/100 (higher is better). SBA loan charge-off rate of 9.8% across 71 loans (near or below the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2025).
- GROWTHPositive: net +76 franchised outlets in the latest year (102 opened, 8 closed) (Item 20).
- GROWTHSystem growing at 25.5% CAGR over 3 years with 626 total units. Strong expansion trajectory.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- SYNERGY HomeCare Franchising, LLC
- Parent company
- Synergy Topco, LLC
- FDD Item 1, page 9 of the 2026 FDD
- Ultimate parent
- Synergy Topco, LLC (affiliated with Levine Leichtman Capital Partners)
- FDD Item 1, page 9 of the 2026 FDD
- Predecessor
- AZHC Franchising, LLC
- Prior franchisor entity
- CEO title
- Chief Executive Officer
- Charles G. Young
- Incorporated in
- Arizona
- HQ
- 960 W. Elliot Road, Suite 101, Tempe, AZ 85284
- Auditor
- BDO USA, P.C.
- Audited financials
- Franchisor revenue
- $30.0M
- vs $26.2M prior year
Same owner · FDD Item 1, page 9
Portfolio: Levine Leichtman Capital Partners (private-equity sponsor)
Grouped by the owner's name as each filing prints it (this page: the 2026 FDD). Spelling variants of the same group may be listed apart; a brand is never grouped with an owner its filing does not name.
Overview
About
- CEO
- Charles G. Young
- Headquarters
- AZ
- Founded
- 2003
- FDD year
- 2026
- States available
- 44
Can you afford it, and what does the money buy?
Entry cost runs 21% below the typical senior care franchise.
Source: FDD 2026 · Items 5–7
FDD Item 7 · 2026 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $27K | $27K |
| Working capital (3–6 mo) | $5K | $41K |
| Equipment, build-out, other | $20K | $96K |
| Total initial investment | $52K | $164K |
Source: SYNERGY HomeCare 2026 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $52K – $164K
- Top 40% of category vs category
- Liquid capital req'd
- $5K – $41K
- Top 40% of category vs category
- Franchise fee
- $27K – $55K
- Top 40% of category vs category
- Royalty
- 5.0%
- typical 6–8%
- Ad fund
- 2.0%
- typical 3–5%
- Total fee load
- 7.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 5.0% of gross sales |
| Marketing / ad fund | 2.0% of gross sales |
| Technology fee | $5K |
| Transfer fee | $28K |
| Inventory (initial) | $3K – $6K |
| Total fee load | 7.0% of rev |
What do units actually make?
Average unit sales run 99% above the senior care norm.
Averaged per franchisee, not per outlet - not comparable with per-outlet figures
Source: FDD 2026 · Item 19
Single-unit · not modelled
Returns at a glance
An FDD discloses gross sales, not profit, and the operating costs that turn one into the other are in no filing. We publish no modelled return for SYNERGY HomeCare until someone supplies them — yours, in the models below.
—
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
Total invested capital · disclosed
$131K
Item 7 initial investment plus working capital, as filed — the one figure here that needs no assumption.
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
What one unit earns on your invested capital
Model A · Single-Unit Return
Computes unlevered return on invested capital (ROIC) for a single franchise unit, read against the 30–60% reference band · Yale SOM, Post-MBA Path Exhibit 2 (2023). Below that band a passive index fund likely outperforms; above it the franchisor has pricing power you're subsidizing.
Note: Item 19 revenue is what the franchisor discloses, and it is the top line only — gross sales are not profit. No FDD discloses the operating costs that turn one into the other, so those fields start empty and nothing is modelled until you supply them from your own lease quote, labor market and build-out budget.
Returns model · single-unit ROIC
What would one SYNERGY HomeCare unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
What 25 units return when you use SBA financing
Model B · Return on Equity: Debt-Financed Acquisition
Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).
This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.
What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
A 25-unit return is built on a per-unit EBITDA. Fill in the operating costs in Model A above and this model runs on that figure, or take the whole scenario to the full ROI workbench, where the portfolio and LBO models accept your own per-unit economics directly.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2026 FDD
Financial Performance
Averaged per franchisee, not per outlet - not comparable with per-outlet figures
- Avg gross sales
- $2.1M
- Per franchisee, per year — not per outlet
- Median gross sales
- $1.8M
- Per franchisee, not per outlet
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- gross sales
- Sample size
- 141 franchisees
- vs category median 22 · large
- Range (low → high)
- $122K→$16.3MCited, not corroborated — printed on page 50 of the 2026 FDD. Nothing else in our record independently restates or re-derives it.
- Cohort dispersion (min → max)
- Reporting year
- 2025
- Fiscal year the figures cover
- Source filing
- FDD 2026
- Disclosed in the 2026 filing, covering 2025
- Transparency
- 6 / 10
- vs category median 4 / 10 · above
Compared against 79 Senior Care brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
The average franchisee generates $2.1M/year in gross sales. Median is $1.8M — top performers pull the average up, so a typical unit earns less.
Fee burden
Total ongoing fee load of 7.0% (near the Senior Care median).
Disclosure
Transparency score 6/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System expanding at 25.5% CAGR over 3 years across 626 units — operators are staying and new ones are joining.
Multi-unit rate
76% of franchisees own multiple units — high repeat-buyer rate signals strong unit economics and operator satisfaction.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Senior Care medians
How SYNERGY HomeCare Compares
Per franchisee, not per outlet - the category median is per-outlet only, so no comparison is shown
Category median of published Senior Care brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2026 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 626
- Opened
- 102
- Last reporting year
- Closed
- 8
- Terminated
- 12
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 6
- Term expired, not renewed (per Item 20)
- Turnover rate
- 4.2%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Multi-unit owners
- 76.0%
- Net growth (3-yr)
- +25.5%
- Net unit change over 3 years
- 3-yr CAGR
- +25.5%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Terminated
- 12
- Not renewed
- 6
- Reacquired
- 0
- Franchisor bought back
- Signed, not yet open
- 0
- 0.00 per open outlet · Item 20 Table 5
- Projected new
- 84
- Franchisor's next-year forecast
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 44 states reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
44
states with franchisees (per FDD Item 12)
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 71
- Loan volume
- $18.4M
- Median loan
- $150K
- 50th percentile
- Charge-off rate
- 9.8%
- on 71 loans · rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 90.2%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 32
- Defaults
- 4
- Typical loan rate
- 7.7%
- avg rate to borrowers
- Franchised industry avg
- 7.5%
- brand above franchise avg ↑
- Jobs supported
- 2,523
- 13.7 per loan
- Lender concentration
- 15%
- top lender's share
Borrower mix: 66% went to startups / new businesses, 34% to established operators
Franchise vs independent — in home health care services, franchised businesses charge off at 7.5% vs 11.5% for independents — franchising is associated with 35% lower SBA default risk in this category.
Vintage analysis
SYNERGY HomeCare charge-off rate by loan vintage
Top lenders financing SYNERGY HomeCare franchisees
Showing 3 of 32 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Lender network · 7(a) + 504
SBA Lending Report
Full lending analysis for SYNERGY HomeCare from SBA 7(a) FOIA data.
- Principal loss rate
- 2.3%
- Avg SBA guarantee
- 77%
- Avg interest rate
- 7.65%
- Avg chargeoff amount
- $107K
- Lender concentration
- 15.5%
- Job velocity
- 13.7 per $100K
- NAICS benchmark
- 5.7%
- NAICS 621610
- Jobs supported
- 2,523
Top SBA lendersTop lender holds 15% of loans
| # | Lender | Loans | Volume | Default % |
|---|---|---|---|---|
| 1 | Celtic Bank Corporation | 11 | $1.6M | 27.3% |
| 2 | United Midwest Savings Bank National Association | 9 | $1.3M | N/A |
| 3 | Stearns Bank National Association | 7 | $724K | 14.3% |
| 4 | CIBC Bank USA | 4 | $1.9M | 0.0% |
| 5 | Simmons Bank | 3 | $563K | 0.0% |
| 6 | JPMorgan Chase Bank, National Association | 3 | $299K | 0.0% |
| 7 | U.S. Bank, National Association | 3 | $346K | 0.0% |
| 8 | Wells Fargo Bank National Association | 2 | $2.6M | 0.0% |
| 9 | BNC National Bank | 2 | $570K | 0.0% |
| 10 | Wisconsin Women's Business Initiative Corporation | 2 | $170K | 0.0% |
Geographic failure vector
| State | Loans | Defaults | Rate |
|---|---|---|---|
| TXTexas | 11 | 3 | 30.0% |
| FLFlorida | 9 | 0 | 0.0% |
| CACalifornia | 7 | 0 | 0.0% |
| AZArizona | 5 | 0 | 0.0% |
| COColorado | 4 | 0 | 0.0% |
| NJNew Jersey | 4 | 0 | 0.0% |
| ILIllinois | 2 | 0 | 0.0% |
| MDMaryland | 2 | 0 | 0.0% |
| MIMichigan | 2 | 0 | 0.0% |
| MNMinnesota | 2 | 0 | 0.0% |
SBA 7(a) lending trend
Borrower profile
Source: SBA 7(a) + 504 FOIA loan-level data, matched by FranchiseVerdict
What could kill this investment?
SBA loans charge off at 9.8% — 39% below the 16.0% national norm, i.e. lower lender-observed risk.
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Clean and strong: net worth $20.67M and net income $2.36M on $30.0M revenue in a large 626-unit system growing +25.5%. No litigation, bankruptcy, or going-concern; audited financials and Item 19 disclosed with $2.12M avg gross sales.
Litigation (Item 3)
Subject: officers or affiliates. The franchisor is not a named party in these cases.
No litigation disclosed in Item 3.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · BDO USA, P.C.
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Total Revenues per Item 21 audited Statements of Operations: royalty revenue, marketing fund contributions, initial franchise fees, technology fees, other.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 100 / 100 verdict
- 01MINORPositive net worth $20.67M, net income $2.36M
- 02HIGHNo litigation, bankruptcy, or going-concern
- 03MINORLarge, growing system: 626 units, +25.5%
- 04MINORAudited, Item 19, avg gross sales $2.12M
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 7.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2026 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 5 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 5 |
| Territory type | Exclusive territory |
| Protected territory | Yes |
| Exclusive territoryℹ | Yes |
| Territory population | 20,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 35 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 14 days |
| Termination groundsℹ | 17 |
| Curable defaultsℹ | 4 |
| Mandatory arbitration | Yes |
| Arbitration location | Maricopa County, Arizona |
| Jury trial waiver | Yes |
| Governing law | Arizona |
| Litigation count | 0 |
View Item 3 litigation summary
No litigation disclosed in Item 3.
Items 10, 11
Training & Operations
- Classroom training
- 60 hrs
- On-the-job training
- 0 hrs
- Ongoing training
- Required
- Site selection
- franchisee_with_franchisor_approval
- Franchisor financing
- Not offered
- Item 10
- POS system
- scheduling software
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: scheduling software
Item 20 · call current owners
Franchisee Contacts
275 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a SYNERGY HomeCare franchise?
The total investment to open a SYNERGY HomeCare franchise ranges from $52K – $164K, with an initial franchise fee of $27K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do SYNERGY HomeCare franchise owners earn?
According to Item 19 of the SYNERGY HomeCare FDD, the average gross sales per unit is $2.1M. The median is $1.8M. Important context: Averaged per franchisee, not per outlet - not comparable with per-outlet figures. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
Who owns SYNERGY HomeCare?
SYNERGY HomeCare is franchised by SYNERGY HomeCare Franchising, LLC. Its parent company is Synergy Topco, LLC. The ultimate parent named in the FDD is Synergy Topco, LLC (affiliated with Levine Leichtman Capital Partners). Source: FDD Item 1, 2026 filing.
What is Item 19 in the SYNERGY HomeCare FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the SYNERGY HomeCare FDD and qualifies whose outlets they describe.
What is SYNERGY HomeCare's franchise failure rate?
Based on SBA 7(a) loan data, SYNERGY HomeCare has a charge-off rate of 9.8% across 71 loans, meaning 9.8% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many SYNERGY HomeCare franchise locations are there?
As of their most recent FDD filing, SYNERGY HomeCare has 626 total units in the United States, including 626 franchised units and 0 company-owned units. 102 new units were opened in the latest reporting year.
Is SYNERGY HomeCare a good franchise to buy?
FranchiseVerdict rates SYNERGY HomeCare as a A-grade franchise with a verdict score of 100 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.