FranchiseVerdict
SYNERGY HomeCare logo
FV-02533·STRONGExcellent91

SYNERGY HomeCare

Health & Wellness - Senior CareFranchising since 2005Website
Investment
$80K – $164K
29th pct Senior Care
Avg revenue
$2.1M
63rd pct Senior Care
Royalty
5.0%
6th pct Senior Care
Units
626
100th pct Senior Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $80K – $164K including a $55K franchise fee, 5.0% ongoing royalty.
  • Average unit revenue of $2.1M/year (median $1.8M).
  • Rated STRONG with a risk score of 39/100. SBA loan default rate of 0.0% across 114 loans (below the industry average).
  • System growing at 25.5% CAGR over 3 years with 626 total units — strong expansion trajectory.

Item 1 · who you're contracting with

The Franchisor

Legal entity
SYNERGY HomeCare Franchising, LLC
Parent company
Synergy Topco, LLC
Incorporated in
Arizona
HQ
960 W. Elliot Road, Suite 101, Tempe, AZ 85284
Auditor
BDO USA, P.C.
Audited financials
Franchisor revenue
$26.2M
vs $30.0M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one SYNERGY HomeCare unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $2,116,737
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: personal services
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $80K–$164K
Working capital
$
FDD reports $5K–$41K

Unlevered ROIC · per unit

336%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$487K
EBITDA margin
23.0%
Total invested
$145K
Payback
4 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 SYNERGY HomeCare units return on equity?

Edit assumptions

Equity IRR · 5-yr

25.1%

3.06× MOIC

Year-1 DSCR

3.36×

EBITDA ÷ debt service

Equity required

$18.7M

on $33.9M purchase

Total debt

$15.2M

SBA $5.0M + senior + seller note

SBA 7(a) request ($16.9M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

SYNERGY HomeCare franchisees operate in-home personal care and health services for seniors and disabled clients. Day-to-day work involves recruiting/managing caregiving staff, scheduling client visits, managing billing/insurance claims, ensuring compliance with state licensing, and maintaining quality standards across their protected service territory.

CEO
Charles G. Young
Founded
2003
FDD year
2026
States available
44

Item 7 · what it costs

The Vitals

Total investment
$80K – $164K
All-in to open one unit
Liquid capital
$5K – $41K
Cash you must have on hand
Franchise fee
$55K
Royalty
5.0%
Percentage of Gross Sales · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
7.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$2.1M
Per unit, per year
Median gross sales
$1.8M
Item 19 type
Average Annual Gross Sales
Sample size
186 units
vs category median 23 · large
Range (low → high)
$122K$16.3M
Cohort dispersion
Transparency
6 / 5
vs category median 4 / 5 · above
Revenue rank63th
vs Health & Wellness - Senior Care peers
Investment cost rank29th
Lower investment ranks lower (better)
Royalty rate rank6th
Lower royalty = lower percentile (better)
Unit count rank100th
vs Health & Wellness - Senior Care peers
Risk score rank2th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
626
Opened
102
Last reporting year
Closed
26
Turnover rate
4.2%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+13.8%
Net unit change last year
3-yr CAGR
+25.5%
Compounded over last 3 years
2024
626+76
Franchised units
2025
550
Franchised units
2026
499
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 12 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 12 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
114
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

39
Risk · 0-100
STRONG39 / 100

SYNERGY HomeCare presents moderate-to-caution risk: aggressive unit growth, opaque profitability data, and ambiguous franchisor financial health offset by protected territory and reasonable fee structure.

Score breakdown · what drove the 39 / 100 rating

  1. 01MINORNo Item 19 (Average Net Income) disclosure — impossible to validate actual profitability despite $2.1M avg revenue claim
  2. 02MEDHigh initial investment ($80K–$164K) relative to disclosed net income — ROI timeline unclear
  3. 03MINOR626 units with 13.8% YoY growth suggests rapid expansion; typical mature franchises grow 3–7% YoY, raising sustainability concerns
  4. 04MINOR5-year term is shorter than industry standard (10 years), increasing renewal/renegotiation risk
  5. 05HIGH'Going Concern' status listed as False — unusual language that may indicate financial instability of franchisor
  6. 06HIGHNo litigation disclosed but home care is high-litigation industry (employment, patient safety); absence of claims is atypical

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Zip codes
Protected territory
Yes
Initial term
5 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Arizona

Item 11

Training & Operations

Classroom training
60 hrs
On-the-job training
0 hrs
POS system
scheduling software
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

99 numbers

Locked
(760) 990-••••
CA
(251) 621-••••
AL
(501) 313-••••
AR

One-time purchase · CSV download · Validation questions included

FDD download

SYNERGY HomeCare · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above