Bottom line
- Total investment $961K – $1.8M including a $0 franchise fee.
- No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
- Rated MODERATE with a risk score of 67/100. SBA loan default rate of 0.0% across 13 loans (below the industry average).
- System contracting at -49.0% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).
Item 1 · who you're contracting with
The Franchisor
Yale framework · single-unit ROIC
Returns Analysis
Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.
The model · Yale framework
What would one PANDORA unit return on the cash you put in?
Unlevered ROIC · per unit
3%
Below typical band (30–60%)
Overview
About
PANDORA franchisees operate jewelry retail locations selling the brand's charm bracelets, beads, and accessories. Day-to-day operations include customer service, inventory management, point-of-sale transactions, visual merchandising, and local marketing. Franchisees must maintain brand standards while generating foot traffic in leased retail spaces.
Item 7 · what it costs
The Vitals
Item 19
Financial Performance
This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.
Item 20 · unit dynamics
The Growth Chart
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 10 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.
Government records
SBA Loan Data
Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
PANDORA's 32% annual unit decline, undisclosed financials, going concern status, unresolved litigation pattern, and lack of territorial protection indicate a deteriorating franchise system with high probability of franchisee failure.
Score breakdown · what drove the 67 / 100 rating
- 01MEDSystem collapse: 32% unit decline YoY indicates severe franchisee distress and potential systemic failure
- 02MEDNo financial transparency: Average revenue and net income not disclosed prevents accurate ROI assessment
- 03HIGHGoing concern status false: Franchisor may lack financial stability to support franchisees
- 04HIGHPattern of litigation: Three disclosed lawsuits including $1.85M settlement suggests operational/contractual issues
- 05MINORNo territory protection: Franchisees face direct competition from other franchisees and franchisor-owned locations
- 06MINORUnknown royalty structure: Hidden or variable fees could erode already-unclear profit margins
- 07MINORZero franchise fee masks exploitation: May indicate franchisor profits primarily from royalties rather than franchisee success
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
Item 11
Training & Operations
Item 20
Franchisee Contacts
Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.
Franchisee contacts
28 numbers
One-time purchase · CSV download · Validation questions included
FDD download
PANDORA · FDD (2024) PDF