MilliCare Floor & Textile Care Franchise Cost, Revenue & Review 2026
- Investment
- $199K – $253K
- Disclosed sales
- $458K
- gross sales, not profit
- SBA charge-off
- 0.0%
- on 11 loans
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
MilliCare is a commercial floor and textile care franchise cleaning carpet, hard floors, and upholstery for offices and facilities. Franchisees run the operations, building recurring contracts and managing crews, equipment, and accounts.
FranchiseVerdict summary · 2026
A MilliCare Floor & Textile Care franchise requires a total initial investment of $199K – $253K, including a $49K franchise fee and an ongoing 6.0% royalty[2]. Per the 2025 FDD, average revenue per territory was $458K. This franchisor reports Item 19 per territory rather than per outlet, so the figure is not comparable with per-outlet averages[2]. SBA 7(a) loans show a 0.0% charge-off rate across 11 loans[1]. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: medium - issued 12 to 24 months ago; a newer filing is likely on file
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✓ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored8 of 8 headline figures on this page cite a page of the filing.
Overview
- Investment
- $199K – $253K
- 71st pct Cleaning & Ma…
- Avg gross sales
- $458K
- Per territory, not per outletOutlet subset
- Royalty
- 6.0%
- 14th pct Cleaning & Ma…
- Units
- 59
- 49th pct Cleaning & Ma…
- SBA charge-off
- 0.0%
- % of SBA 7(a) loans not repaid · median varies by category
Quick verdict · Cleaning & Maintenance · color = vs category peers
Green = favorable by >10% vs Cleaning & Maintenance median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $199K – $253K including a $49K franchise fee, 6.0% ongoing royalty.
- RETURNSAverage revenue per territory of $458K/year (median $240K) (reported for a subset of outlets rather than the whole system). Averaged per territory, not per outlet - not comparable with per-outlet figures.
- RISKVerdict A (Strongest tier), verdict score 73/100 (higher is better). SBA loan charge-off rate of 0.0% across 11 loans (well below the franchise average, based on all SBA 7(a) franchise lending, 2010–2025).
- GROWTHNegative: net -1 franchised outlets in the latest year (1 opened, 2 closed); 3 signed but not yet open (Item 20).
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- MilliCare Franchising, LLC
- Parent company
- MilliCare, Inc.
- FDD Item 1, page 8 of the 2025 FDD
- Ultimate parent
- EverSmith Brands Holding Company (f/k/a Clintar Holding Company)
- FDD Item 1, page 8 of the 2025 FDD
- Predecessor
- Milliken Services, LLC
- Prior franchisor entity
- CEO title
- Chief Executive Officer
- Ken Hutcheson
- Incorporated in
- DE
- HQ
- 6700 Forum Drive, Suite 150, Orlando, FL 32821
- Auditor
- BDO USA, P.C.
- Audited financials
- Franchisor revenue
- $22.2M
- vs $17.2M prior year
- Management churn noted
- Frequent turnover
- Item 2 disclosed frequent executive changes
Same owner · FDD Item 1, page 8
2 other brands on this site name EverSmith Brands Holding Company (f/k/a Clintar Holding Company) as parent or ultimate parent in their own FDD.
Grouped by the owner's name as each filing prints it (this page: the 2025 FDD). Spelling variants of the same group may be listed apart; a brand is never grouped with an owner its filing does not name.
Overview
About
- CEO
- Ken Hutcheson
- Headquarters
- FL
- Founded
- 2022
- FDD year
- 2025
- States available
- 27
Can you afford it, and what does the money buy?
Entry cost runs 33% above the typical cleaning & maintenance franchise.
Source: FDD 2025 · Items 5–7
Full Item 7 breakdown10 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Feenot refundable | $49K | $49K | |
| Trainingnot refundable | $3K | $5K | |
| Start-up package of equipment, materials, and marketing kitnot refundable | $48K | $58K | |
| Rent - 3 monthsnot refundable | $1K | $8K | |
| Tenant improvementsnot refundable | $1K | $7K | |
| Vehicle Expenses - 3 monthsnot refundable | $5K | $8K | |
| Computer equipment, phones, and Technology Feesnot refundable | $3K | $4K | |
| Miscellaneousnot refundable | $20K | $30K | |
| Local Advertisingnot refundable | $5K | $5K | |
| Additional Funds - 3 monthsnot refundable | $65K | $80K | |
| Total initial investment | $199K | $253K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $199K – $253K
- Bottom third — review vs category
- Liquid capital req'd
- $65K – $80K
- Bottom third — review vs category
- Franchise fee
- $49K – $49K
- Middle of category vs category
- Royalty
- 6.0%
- typical 6–8%
- Ad fund
- 2.0%
- typical 3–5%
- Total fee load
- 8.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 6.0% of gross sales |
| Marketing / ad fund | 2.0% of gross sales |
| Technology fee | $499 |
| Transfer fee | $15K |
| Renewal fee | $5K |
| Inventory (initial) | $48K – $58K |
| Total fee load | 8.0% of rev |
What do units actually make?
Average unit sales run 15% below the cleaning & maintenance norm.
Averaged per territory, not per outlet - not comparable with per-outlet figures
Reported for a subset of outlets rather than the whole system
Source: FDD 2025 · Item 19
Single-unit · not modelled
Returns at a glance
An FDD discloses gross sales, not profit, and the operating costs that turn one into the other are in no filing. We publish no modelled return for MilliCare Floor & Textile Care until someone supplies them — yours, in the models below.
—
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
Total invested capital · disclosed
$298K
Item 7 initial investment plus working capital, as filed — the one figure here that needs no assumption.
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
What one unit earns on your invested capital
Model A · Single-Unit Return
Computes unlevered return on invested capital (ROIC) for a single franchise unit, read against the 30–60% reference band · Yale SOM, Post-MBA Path Exhibit 2 (2023). Below that band a passive index fund likely outperforms; above it the franchisor has pricing power you're subsidizing.
Note: Item 19 revenue is what the franchisor discloses, and it is the top line only — gross sales are not profit. No FDD discloses the operating costs that turn one into the other, so those fields start empty and nothing is modelled until you supply them from your own lease quote, labor market and build-out budget.
Returns model · single-unit ROIC
What would one MilliCare Floor & Textile Care unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
What 25 units return when you use SBA financing
Model B · Return on Equity: Debt-Financed Acquisition
Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).
This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.
What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
A 25-unit return is built on a per-unit EBITDA. Fill in the operating costs in Model A above and this model runs on that figure, or take the whole scenario to the full ROI workbench, where the portfolio and LBO models accept your own per-unit economics directly.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
Averaged per territory, not per outlet - not comparable with per-outlet figures
Reported for a subset of outlets rather than the whole system
- Avg gross sales
- $458K
- Per territory, per year — not per outlet
- Median gross sales
- $240K
- Per territory, not per outlet
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- gross billings
- Sample size
- 37 territories
- vs category median 32
- Range (low → high)
- $10K→$4.0MCited, not corroborated — printed on page 43 of the 2025 FDD. Nothing else in our record independently restates or re-derives it.
- Cohort dispersion (min → max)
- Reporting year
- 2024
- Fiscal year the figures cover
- Source filing
- FDD 2025
- Disclosed in the 2025 filing, covering 2024
- Transparency
- 4 / 10
- vs category median 4 / 10 · typical
Compared against 191 Cleaning & Maintenance brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
The average territory generates $458K/year in gross sales. Median is $240K — top performers pull the average up, so a typical unit earns less. Reported for a subset of outlets rather than the whole system.
Fee burden
Total ongoing fee load of 8.0% (near the Cleaning & Maintenance median).
Disclosure
Transparency score 4/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System expanding at 13.5% CAGR over 3 years across 59 units — operators are staying and new ones are joining.
Multi-unit rate
50% of franchisees own multiple units, a moderate multi-unit rate.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Cleaning & Maintenance medians
How MilliCare Floor & Textile Care Compares
Per territory, not per outlet - the category median is per-outlet only, so no comparison is shown
Category median of published Cleaning & Maintenance brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 59
- Opened
- 1
- Last reporting year
- Closed
- 2
- Terminated
- 1
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 0
- Term expired, not renewed (per Item 20)
- Turnover rate
- 3.4%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Multi-unit owners
- 50.0%
- Net growth (3-yr)
- -1.7%
- Net unit change over 3 years
- 3-yr CAGR
- +13.5%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Terminated
- 1
- Not renewed
- 0
- Transferred
- 2
- Reacquired
- 0
- Franchisor bought back
- Signed, not yet open
- 3
- 0.05 per open outlet · Item 20 Table 5
- Projected new
- 3
- Franchisor's next-year forecast
- Transfer rate
- 3.4%
- Owners selling to other franchisees
- Termination rate
- 1.7%
- Franchisor-initiated terminations
- Ceased ops
- 3.4%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 27 states reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
27
states with franchisees (per FDD Item 12)
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 11
- Loan volume
- $2.2M
- Median loan
- $150K
- 50th percentile
- Charge-off rate
- 0.0%
- on 11 loans · rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 100.0%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 3
- Defaults
- 0
- Typical loan rate
- 9.8%
- avg rate to borrowers
- Franchised industry avg
- 21.4%
- brand beats franchise avg ↓
- Jobs supported
- 65
- 3.0 per loan
- Lender concentration
- 73%
- top lender's share
Borrower mix: 91% went to startups / new businesses, 9% to established operators
Franchise vs independent — in flooring contractors, franchised businesses charge off at 21.4% vs 21.8% for independents — franchising is associated with 2% lower SBA default risk in this category.
Top lenders financing MilliCare Floor & Textile Care franchisees
Explore lender portfolios on Bank Reports or regional data on State Reports.
Lender network · 7(a) + 504
SBA Lending Report
Full lending analysis for MilliCare Floor & Textile Care from SBA 7(a) FOIA data.
- Principal loss rate
- 0.0%
- Avg SBA guarantee
- 80%
- Avg interest rate
- 9.80%
- Lender concentration
- 72.7%
- Job velocity
- 3.0 per $100K
- NAICS benchmark
- 4.1%
- NAICS 238330
- Jobs supported
- 65
Top SBA lendersTop lender holds 73% of loans
| # | Lender | Loans | Volume | Default % |
|---|---|---|---|---|
| 1 | United Midwest Savings Bank National Association | 8 | $1.2M | 0.0% |
| 2 | The Huntington National Bank | 2 | $241K | N/A |
| 3 | Live Oak Banking Company | 1 | $750K | 0.0% |
Geographic failure vector
| State | Loans | Defaults | Rate |
|---|---|---|---|
| TXTexas | 4 | 0 | -- |
| MAMassachusetts | 2 | 0 | 0.0% |
| AZArizona | 1 | 0 | 0.0% |
| COColorado | 1 | 0 | -- |
| MIMichigan | 1 | 0 | -- |
| NCNorth Carolina | 1 | 0 | 0.0% |
| NENebraska | 1 | 0 | -- |
SBA 7(a) lending trend
Borrower profile
Source: SBA 7(a) + 504 FOIA loan-level data, matched by FranchiseVerdict
With a 0.0% charge-off rate across 11 loans, banks have historically viewed this brand favorably for lending.
What could kill this investment?
SBA loans charge off at 0.0% — 100% below the 16.0% national norm, i.e. lower lender-observed risk.
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Declining unit growth, active litigation alleging fraud, undisclosed profitability metrics, and high entry costs create material investment risk requiring thorough franchisee validation before committing $200K+.
Litigation (Item 3)
Subject: the franchisor is a named party (defendant).
Brianne L. Conner v. milliCare Franchising, LLC (AAA No. 01-25-0001-8200): former franchisee filed arbitration demand April 2025 for breach of contract, fraudulent inducement, NY Franchise Sales Act and NC UDTPA violations; franchisor counterclaimed for breach of contract/unpaid fees. Pending.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · BDO USA, P.C.
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Audited consolidated financials are for EverSmith Brands Holding Company (f/k/a Clintar Holding Company) and Subsidiaries, the parent of MilliCare Franchising, LLC; figures are for fiscal years ended Dec 31, 2023 and 2022. Total Revenue 2023 includes Royalty fees $5,676,883, Professional service fees $15,647,169, Promotional fund revenue $315,957, Initial franchise fees $94,011, Chemical product revenue $119,685, and Other revenue $315,452.
ⓘ These are the parent company's consolidated financials (the parent guarantees the franchisor), not this brand's standalone results — the figure reflects the whole corporate group, not this brand alone.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 73 / 100 verdict
- 01MINORUnit count declining 1.7% YoY despite 59-unit system suggests market saturation or franchisee struggles
- 02HIGHActive litigation with former franchisee alleging fraudulent inducement and state franchise law violations indicates legal/compliance risk
- 03MEDNo disclosed net income despite $457,757 average revenue raises profitability and transparency concerns
- 04MINORHigh initial investment ($198,500–$253,000) with 6% royalty creates significant fixed cost burden with unclear margins
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 8.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 2 |
| Territory type | Protected territory |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 25 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 5 days |
| Curable defaultsℹ | 3 |
| Mandatory arbitration | Yes |
| Arbitration location | Orlando, Florida |
| Jury trial waiver | No |
| Governing law | FL |
| Litigation count | 1 |
View Item 3 litigation summary
Brianne L. Conner v. milliCare Franchising, LLC (AAA No. 01-25-0001-8200): former franchisee filed arbitration demand April 2025 for breach of contract, fraudulent inducement, NY Franchise Sales Act and NC UDTPA violations; franchisor counterclaimed for breach of contract/unpaid fees. Pending.
Items 10, 11
Training & Operations
- Classroom training
- 40 hrs
- On-the-job training
- 28 hrs
- Training location
- Franchisee's business, franchisor's office, or another U.S. location; may include virtual classroom
- Ongoing training
- Required
- Time to open
- 6 mo
- From signing to launch
- Site selection
- Franchisee selects with franchisor approval; Company evaluates based on territory centrality, accessibility, professional appearance
- Franchisor financing
- Not offered
- Item 10
- POS system
- MilliCare® operating software
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: MilliCare® operating software
Item 20 · call current owners
Franchisee Contacts
48 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a MilliCare Floor & Textile Care franchise?
The total investment to open a MilliCare Floor & Textile Care franchise ranges from $199K – $253K, with an initial franchise fee of $49K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do MilliCare Floor & Textile Care franchise owners earn?
According to Item 19 of the MilliCare Floor & Textile Care FDD, the average gross sales per unit is $458K. The median is $240K. Important context: Averaged per territory, not per outlet - not comparable with per-outlet figures; Reported for a subset of outlets rather than the whole system. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
Who owns MilliCare Floor & Textile Care?
MilliCare Floor & Textile Care is franchised by MilliCare Franchising, LLC. Its parent company is MilliCare, Inc.. The ultimate parent named in the FDD is EverSmith Brands Holding Company (f/k/a Clintar Holding Company). Source: FDD Item 1, 2025 filing.
What is Item 19 in the MilliCare Floor & Textile Care FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the MilliCare Floor & Textile Care FDD and qualifies whose outlets they describe.
What is MilliCare Floor & Textile Care's franchise failure rate?
Based on SBA 7(a) loan data, MilliCare Floor & Textile Care has a charge-off rate of 0.0% across 11 loans, meaning 0.0% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many MilliCare Floor & Textile Care franchise locations are there?
As of their most recent FDD filing, MilliCare Floor & Textile Care has 59 total units in the United States, including 59 franchised units and 0 company-owned units. 1 new units were opened in the latest reporting year.
Is MilliCare Floor & Textile Care a good franchise to buy?
FranchiseVerdict rates MilliCare Floor & Textile Care as a A-grade franchise with a verdict score of 73 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.