MilliCare Floor & Textile CareFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A MilliCare Floor & Textile Care franchise requires a total initial investment of $199K – $253K, including a $49K franchise fee and an ongoing 6.0% royalty[2]. Per the 2025 FDD, average unit revenue was $458K[2]. SBA 7(a) loans show a 0.0% charge-off rate across 11 loans[1]. Verdict grade: A. Run a live ROI scan →
Data last verified June 18, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $199K – $253K
- 69th pct Cleaning & Ma…
- Avg gross sales
- $458K
- 16th pct Cleaning & Ma…
- Royalty
- 6.0%
- 10th pct Cleaning & Ma…
- Units
- 59
- 49th pct Cleaning & Ma…
- SBA default
- 0.0%
- system-wide median varies by category
Quick verdict · Cleaning & Maintenance · color = vs category peers
Green = >15% above Cleaning & Maintenance avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Only 0.0% of 11 SBA loans charged off, well below the 16% franchise average.
Bottom line
- Total investment $199K – $253K including a $49K franchise fee, 6.0% ongoing royalty.
- Average unit revenue of $458K/year (median $240K).
- Verdict A (Top Quintile) with a risk score of 5/100. SBA loan charge-off rate of 0.0% across 11 loans (well below the franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- MilliCare Franchising, LLC
- Parent company
- MilliCare, Inc.
- Ultimate parent
- Riverside Micro-Cap Fund V, L
- CEO title
- Chief Executive Officer
- Ken Hutcheson
- Incorporated in
- DE
- HQ
- 6700 Forum Drive, Suite 150, Orlando, FL 32821
- Auditor
- Plante & Moran, PLLC
- Audited financials
- Franchisor revenue
- $22.2M
- vs $35.0M prior year
- Management churn noted
- Frequent turnover
- Item 2 disclosed frequent executive changes
Overview
About
MilliCare franchisees operate commercial floor and textile cleaning services, managing recurring contracts with office buildings, hotels, healthcare facilities, and retail locations. Daily operations include scheduling crews, managing equipment/inventory, billing clients, and handling customer service for janitorial/restoration work. Revenue typically comes from contract-based recurring revenue and one-time specialized cleaning projects.
- CEO
- Ken Hutcheson
- Headquarters
- FL
- FDD year
- 2025
- States available
- 27
FDD Item 7 · 2025 filing · 10 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Feenot refundable | $49K | $49K | |
| Trainingnot refundable | $3K | $5K | |
| Start-up package of equipment, materials, and marketing kitnot refundable | $48K | $58K | |
| Rent - 3 monthsnot refundable | $1K | $8K | |
| Tenant improvementsnot refundable | $1K | $7K | |
| Vehicle Expenses - 3 monthsnot refundable | $5K | $8K | |
| Computer equipment, phones, and Technology Feesnot refundable | $3K | $4K | |
| Miscellaneousnot refundable | $20K | $30K | |
| Local Advertisingnot refundable | $5K | $5K | |
| Additional Funds - 3 monthsnot refundable | $65K | $80K | |
| Total initial investment | $199K | $253K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$50K
11.0% margin
Unlevered ROIC
17%
EBITDA / total invested capital
Payback
5.9 yrs
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $199K – $253K
- Below avg, review vs category
- Liquid capital req'd
- $65K – $80K
- Below avg, review vs category
- Franchise fee
- $49K – $49K
- Better than avg vs category
- Royalty
- 6.0%
- percentage_of_gross · typical 6–8%
- Ad fund
- 2.0%
- typical 3–5%
- Total fee load
- 8.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 6.0% of gross sales |
| Marketing / ad fund | 2.0% of gross sales |
| Technology fee | $499 |
| Transfer fee | $15K |
| Renewal fee | $5K |
| Total fee load | 8.0% of rev |
Financial Performance
- Avg gross sales
- $458K
- Per unit, per year
- Median gross sales
- $240K
- Item 19 type
- Gross Billings
- Sample size
- 37 units
- vs category median 31
- Range (low → high)
- $10K→$4.0M
- Cohort dispersion (min → max)
- Transparency
- 4 / 5
- vs category median 4 / 5 · typical
Compared against 204 Cleaning & Maintenance brands
vs Cleaning & Maintenance averages
How MilliCare Floor & Textile Care Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 59
- Opened
- 1
- Last reporting year
- Closed
- 2
- Terminated
- 1
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 0
- Term expired, not renewed (per Item 20)
- Turnover rate
- 3.4%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Multi-unit owners
- 50.0%
- Net growth (yr3)
- -1.7%
- Net unit change last year
- 3-yr CAGR
- +13.5%
- Compounded over last 3 years
3-year detail · Item 20
- Transfers (3yr)
- 2
- Transfer rate
- 3.4%
- Owners selling to other franchisees
- Termination rate
- 1.7%
- Franchisor-initiated terminations
- Ceased ops
- 3.4%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 34 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 11
- Loan volume
- $2.2M
- Median loan
- $150K
- 50th percentile
- Charge-off rate
- 0.0%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 100.0%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 3
- Defaults
- 0
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into MilliCare Floor & Textile Care's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 3 lenders with concentration factor
- Per-state charge-off rates across 7 states
- Startup risk premium and job creation velocity
- 4-year lending trend
- SBA 504 real estate/equipment data
Instant access. No subscription.
With a 0.0% charge-off rate across 11 loans, banks have historically viewed this brand favorably for lending.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
Declining unit growth, active litigation alleging fraud, undisclosed profitability metrics, and high entry costs create material investment risk requiring thorough franchisee validation before committing $200K+.
Litigation (Item 3)
Brianne L. Conner v. milliCare Franchising, LLC (AAA No. 01-25-0001-8200). Former franchisee filed demand for arbitration on April 11, 2025 asserting claims for breach of contract, breach of implied duty of good faith and fair dealing, fraudulent inducement, and violations of New York Franchise Sales Act and North Carolina Unfair and Deceptive Practices Act. Franchisor filed counterclaim on July 30, 2025 for breach of contract (abandonment) and unpaid fees. Pleadings not yet closed.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Plante & Moran, PLLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: No
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 5 / 100 rating
- 01MINORUnit count declining 1.7% YoY despite 59-unit system suggests market saturation or franchisee struggles
- 02HIGHActive litigation with former franchisee alleging fraudulent inducement and state franchise law violations indicates legal/compliance risk
- 03MEDNo disclosed net income despite $457,757 average revenue raises profitability and transparency concerns
- 04MINORHigh initial investment ($198,500–$253,000) with 6% royalty creates significant fixed cost burden with unclear margins
- 05HIGHGoing Concern status is False, though lack of Item 19 financial data prevents independent revenue/profitability verification
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 2 |
| Territory type | Geographic |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 25 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Arbitration location | Orlando, Florida |
| Jury trial waiver | Yes |
| Governing law | Florida |
| Litigation count | 1 |
View Item 3 litigation summary
Brianne L. Conner v. milliCare Franchising, LLC (AAA No. 01-25-0001-8200). Former franchisee filed demand for arbitration on April 11, 2025 asserting claims for breach of contract, breach of implied duty of good faith and fair dealing, fraudulent inducement, and violations of New York Franchise Sales Act and North Carolina Unfair and Deceptive Practices Act. Franchisor filed counterclaim on July 30, 2025 for breach of contract (abandonment) and unpaid fees. Pleadings not yet closed.
Items 10, 11
Training & Operations
- Classroom training
- 40 hrs
- On-the-job training
- 24 hrs
- Training location
- On-site and at franchisor location
- Time to open
- 9 mo
- From signing to launch
- POS system
- MilliCare® operating software
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: MilliCare® operating software
Item 20 · call current owners
Franchisee Contacts
59 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
MilliCare Floor & Textile Care · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a MilliCare Floor & Textile Care franchise?
The total investment to open a MilliCare Floor & Textile Care franchise ranges from $199K – $253K, with an initial franchise fee of $49K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do MilliCare Floor & Textile Care franchise owners earn?
According to Item 19 of the MilliCare Floor & Textile Care FDD, the average gross sales per unit is $458K. The median is $240K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is MilliCare Floor & Textile Care's franchise failure rate?
Based on SBA 7(a) loan data, MilliCare Floor & Textile Care has a charge-off rate of 0.0% across 11 loans, meaning 0.0% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many MilliCare Floor & Textile Care franchise locations are there?
As of their most recent FDD filing, MilliCare Floor & Textile Care has 59 total units in the United States, including 52 franchised units and 0 company-owned units. 1 new units were opened in the latest reporting year.
Is MilliCare Floor & Textile Care a good franchise to buy?
FranchiseVerdict rates MilliCare Floor & Textile Care as a A-grade franchise with a risk score of 5 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.