FranchiseVerdict
MilliCare Floor & Textile Care logo
FV-01638·STRONGExcellent95

MilliCare Floor & Textile Care

Cleaning - Commercial & JanitorialFranchising since 2011Website
Investment
$199K – $253K
84th pct Commercial & …
Avg revenue
$458K
20th pct Commercial & …
Royalty
6.0%
10th pct Commercial & …
Units
59
55th pct Commercial & …
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $199K – $253K including a $49K franchise fee, 6.0% ongoing royalty.
  • Average unit revenue of $458K/year (median $240K).
  • Rated STRONG with a risk score of 52/100. SBA loan default rate of 0.0% across 21 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
MilliCare Franchising, LLC
Parent company
MilliCare, Inc.
Incorporated in
Delaware
HQ
6700 Forum Drive, Suite 150, Orlando, FL 32821
Auditor
Plante & Moran, PLLC
Audited financials
Franchisor revenue
$22.2M
vs $35.0M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one MilliCare Floor & Textile Care unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $457,757
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restoration
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $199K–$253K
Working capital
$
FDD reports $65K–$80K

Unlevered ROIC · per unit

17%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$50K
EBITDA margin
11.0%
Total invested
$298K
Payback
71 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 MilliCare Floor & Textile Care units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$366K

on $1.8M purchase

Total debt

$1.5M

SBA $0.9M + senior + seller note

Overview

About

MilliCare franchisees operate commercial floor and textile cleaning services, managing recurring contracts with office buildings, hotels, healthcare facilities, and retail locations. Daily operations include scheduling crews, managing equipment/inventory, billing clients, and handling customer service for janitorial/restoration work. Revenue typically comes from contract-based recurring revenue and one-time specialized cleaning projects.

CEO
Ken Hutcheson
Founded
2022
FDD year
2025
States available
27

Item 7 · what it costs

The Vitals

Total investment
$199K – $253K
All-in to open one unit
Liquid capital
$65K – $80K
Cash you must have on hand
Franchise fee
$49K
Royalty
6.0%
Percentage of Gross Billings · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
8.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$458K
Per unit, per year
Median gross sales
$240K
Item 19 type
Gross Billings
Sample size
37 units
vs category median 32
Range (low → high)
$10K$4.0M
Cohort dispersion
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank20th
vs Cleaning - Commercial & Janitorial peers
Investment cost rank84th
Lower investment ranks lower (better)
Royalty rate rank10th
Lower royalty = lower percentile (better)
Unit count rank55th
vs Cleaning - Commercial & Janitorial peers
Risk score rank38th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
59
Opened
1
Last reporting year
Closed
2
Turnover rate
3.4%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Multi-unit owners
50.0%
Net growth (yr3)
-1.7%
Net unit change last year
3-yr CAGR
+13.5%
Compounded over last 3 years
2023
59-1
Franchised units
2024
60
Franchised units
2025
52
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 34 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 34 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
21
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

52
Risk · 0-100
STRONG52 / 100

Declining unit growth, active litigation alleging fraud, undisclosed profitability metrics, and high entry costs create material investment risk requiring thorough franchisee validation before committing $200K+.

Score breakdown · what drove the 52 / 100 rating

  1. 01MINORUnit count declining 1.7% YoY despite 59-unit system suggests market saturation or franchisee struggles
  2. 02HIGHActive litigation with former franchisee alleging fraudulent inducement and state franchise law violations indicates legal/compliance risk
  3. 03MEDNo disclosed net income despite $457,757 average revenue raises profitability and transparency concerns
  4. 04MINORHigh initial investment ($198,500–$253,000) with 6% royalty creates significant fixed cost burden with unclear margins
  5. 05HIGHGoing Concern status is False, though lack of Item 19 financial data prevents independent revenue/profitability verification

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
1
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
Florida

Item 11

Training & Operations

Classroom training
40 hrs
On-the-job training
24 hrs
POS system
MilliCare® operating software
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

59 numbers

Locked
(360) 902-••••
WA
(832) 302-••••
TX
(410) 576-••••
MD

One-time purchase · CSV download · Validation questions included

FDD download

MilliCare Floor & Textile Care · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above