911 Restoration Franchise Cost, Revenue & Review 2026
- Investment
- $161K – $328K
- Disclosed sales
- $826K
- gross sales, not profit
- SBA charge-off
- Limited · 44 loans
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
911 Restoration is a property-restoration franchise handling emergency water, fire, and mold damage cleanup and repair. Franchisees run field crews on emergency mitigation and restoration jobs, coordinating with insurers.
FranchiseVerdict summary · 2026
A 911 Restoration franchise requires a total initial investment of $161K – $328K, including a $29K – $49K franchise fee and an ongoing 9.0% royalty[2]. Per the 2025 FDD, average revenue per franchisee was $826K. This franchisor reports Item 19 per franchisee rather than per outlet, so the figure is not comparable with per-outlet averages[2]. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: medium - issued 12 to 24 months ago; a newer filing is likely on file
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✓ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored6 of 6 headline figures on this page cite a page of the filing.
Overview
- Investment
- $161K – $328K
- 62nd pct Cleaning & Ma…
- Avg gross sales
- $826K
- Per franchisee, not per outlet
- Royalty
- 9.0%
- 70th pct Cleaning & Ma…
- Units
- 330
- 79th pct Cleaning & Ma…
- SBA charge-off
- N/A
Quick verdict · Cleaning & Maintenance · color = vs category peers
Green = favorable by >10% vs Cleaning & Maintenance median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $161K – $328K including a $49K franchise fee, 9.0% ongoing royalty.
- RETURNSAverage revenue per franchisee of $826K/year. Averaged per franchisee, not per outlet - not comparable with per-outlet figures.
- RISKVerdict A (Strongest tier), verdict score 78/100 (higher is better).
- GROWTHPositive: net +4 franchised outlets in the latest year (15 opened, 11 closed); 7 signed but not yet open (Item 20).
- LEGAL11 litigation matters disclosed in Item 3, higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- 911 Restoration Franchise Inc.
- CEO title
- Chief Executive Officer
- Miri Offir
- Incorporated in
- California
- HQ
- 7721 Densmore Avenue, Van Nuys, California 91406
- Auditor
- Reese CPA LLC
- Audited financials
- Franchisor revenue
- $11.3M
- vs $12.3M prior year
Overview
About
- CEO
- Miri Offir
- Headquarters
- California
- Founded
- 2007
- FDD year
- 2025
- States available
- 36
Can you afford it, and what does the money buy?
Entry cost runs 44% above the typical cleaning & maintenance franchise.
Source: FDD 2025 · Items 5–7
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $49K | $49K |
| Working capital (3–6 mo) | $50K | $100K |
| Equipment, build-out, other | $62K | $179K |
| Total initial investment | $161K | $328K |
Source: 911 Restoration 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $161K – $328K
- Middle of category vs category
- Liquid capital req'd
- $50K – $100K
- Bottom third — review vs category
- Franchise fee
- $29K – $49K
- Middle of category vs category
- Royalty
- 9.0%
- Set by a formula · typical 6–8%
- Ad fund
- 1.0%
- typical 3–5%
- Total fee load
- 10.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 9.0% of gross sales |
| Marketing / ad fund | 1.0% of gross sales |
| Technology fee | $495 |
| Training fee | $4K |
| Transfer fee | $5K |
| Renewal fee | $8K |
| Inventory (initial) | $5K – $10K |
| Total fee load | 10.0% of rev |
What do units actually make?
Average unit sales run 54% above the cleaning & maintenance norm.
Averaged per franchisee, not per outlet - not comparable with per-outlet figures
Source: FDD 2025 · Item 19
Single-unit · not modelled
Returns at a glance
An FDD discloses gross sales, not profit, and the operating costs that turn one into the other are in no filing. We publish no modelled return for 911 Restoration until someone supplies them — yours, in the models below.
—
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
Total invested capital · disclosed
$320K
Item 7 initial investment plus working capital, as filed — the one figure here that needs no assumption.
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
What one unit earns on your invested capital
Model A · Single-Unit Return
Computes unlevered return on invested capital (ROIC) for a single franchise unit, read against the 30–60% reference band · Yale SOM, Post-MBA Path Exhibit 2 (2023). Below that band a passive index fund likely outperforms; above it the franchisor has pricing power you're subsidizing.
Note: Item 19 revenue is what the franchisor discloses, and it is the top line only — gross sales are not profit. No FDD discloses the operating costs that turn one into the other, so those fields start empty and nothing is modelled until you supply them from your own lease quote, labor market and build-out budget.
Returns model · single-unit ROIC
What would one 911 Restoration unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
What 25 units return when you use SBA financing
Model B · Return on Equity: Debt-Financed Acquisition
Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).
This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.
What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
A 25-unit return is built on a per-unit EBITDA. Fill in the operating costs in Model A above and this model runs on that figure, or take the whole scenario to the full ROI workbench, where the portfolio and LBO models accept your own per-unit economics directly.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
Averaged per franchisee, not per outlet - not comparable with per-outlet figures
- Avg gross sales
- $826K
- Per franchisee, per year — not per outlet
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- gross sales
- Sample size
- 88 franchisees
- vs category median 32 · large
- Reporting year
- 2024
- Fiscal year the figures cover
- Source filing
- FDD 2025
- Disclosed in the 2025 filing, covering 2024
- Transparency
- 4 / 10
- vs category median 4 / 10 · typical
Compared against 191 Cleaning & Maintenance brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
The average franchisee generates $826K/year in gross sales.
Fee burden
Total ongoing fee load of 10.0% — above the Cleaning & Maintenance median of 8.3%.
Disclosure
Transparency score 4/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System expanding at 16.0% CAGR over 3 years across 330 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Cleaning & Maintenance medians
How 911 Restoration Compares
Per franchisee, not per outlet - the category median is per-outlet only, so no comparison is shown
Category median of published Cleaning & Maintenance brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 330
- Opened
- 15
- Last reporting year
- Closed
- 11
- Terminated
- 5
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 4
- Term expired, not renewed (per Item 20)
- Turnover rate
- 3.3%
- Company-owned
- 4
- Corporate units in the system
- % franchised
- 99%
- vs corporate-owned
- Net growth (3-yr)
- +16.0%
- Net unit change over 3 years
- 3-yr CAGR
- +16.0%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Terminated
- 5
- Not renewed
- 4
- Transferred
- 9
- Reacquired
- 0
- Franchisor bought back
- Signed, not yet open
- 7
- 0.02 per open outlet · Item 20 Table 5
- Projected new
- 7
- Franchisor's next-year forecast
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 33 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
Where the owners are · Item 20 owner list
98 current owners across 33 states.
- CA 18
- MI 10
- TN 5
- TX 5
- MD 4
- NC 4
- NJ 4
- AZ 3
- FL 3
- IL 3
- NV 3
- NY 3
- +21 more states
Counts only, from the list the franchisor prints in Item 20. Names and phone numbers are for your own due diligence and are not shown here.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 44
- Loan volume
- $17.7M
- Median loan
- $173K
- 50th percentile
- Charge-off rate
- Limited · 44 loans
- Limited SBA coverage: 44 loans, rate hidden until 10 have resolved and loans reach 2% of franchised units
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- Limited · 44 loans
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 22
- Defaults
- 0
- Typical loan rate
- 7.9%
- avg rate to borrowers
- Franchised industry avg
- 17.1%
- n=1,155 loans
- Jobs supported
- 288
- 1.9 per loan
- Lender concentration
- 13%
- top lender's share
Borrower mix: 71% went to startups / new businesses, 29% to established operators
Franchise vs independent — in residential remodelers, franchised businesses charge off at 17.1% vs 22.4% for independents — franchising is associated with 24% lower SBA default risk in this category.
Top lenders financing 911 Restoration franchisees
Showing 3 of 22 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Lender network · 7(a) + 504
SBA Lending Report
Full lending analysis for 911 Restoration from SBA 7(a) FOIA data.
- Principal loss rate
- 0.0%
- Avg SBA guarantee
- 75%
- Avg interest rate
- 7.88%
- Lender concentration
- 12.8%
- Job velocity
- 1.9 per $100K
- Startup risk premium
- 0.0pp
- NAICS benchmark
- 9.5%
- NAICS 236118
- Jobs supported
- 288
Top SBA lendersTop lender holds 13% of loans
| # | Lender | Loans | Volume | Default % |
|---|---|---|---|---|
| 1 | United Midwest Savings Bank National Association | 5 | $925K | 0.0% |
| 2 | BayFirst National Bank | 4 | $789K | N/A |
| 3 | Florida Capital Bank, National Association | 3 | $502K | N/A |
| 4 | The Huntington National Bank | 3 | $559K | 0.0% |
| 5 | Heritage Bank Inc | 3 | $783K | N/A |
| 6 | Capital Bank, National Association | 3 | $527K | 0.0% |
| 7 | Celtic Bank Corporation | 2 | $275K | 0.0% |
| 8 | City National Bank | 2 | $1.6M | 0.0% |
| 9 | Wells Fargo Bank National Association | 2 | $2.7M | N/A |
| 10 | PlainsCapital Bank | 2 | $170K | N/A |
Geographic failure vector
| State | Loans | Defaults | Rate |
|---|---|---|---|
| TXTexas | 6 | 0 | 0.0% |
| CACalifornia | 4 | 0 | 0.0% |
| OROregon | 4 | 0 | 0.0% |
| NCNorth Carolina | 3 | 0 | -- |
| FLFlorida | 2 | 0 | -- |
| MIMichigan | 2 | 0 | -- |
| NJNew Jersey | 2 | 0 | -- |
| NVNevada | 2 | 0 | -- |
| OHOhio | 2 | 0 | 0.0% |
| ARArkansas | 1 | 0 | 0.0% |
SBA 7(a) lending trend
Borrower profile
Source: SBA 7(a) + 504 FOIA loan-level data, matched by FranchiseVerdict
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
911 Restoration presents HIGH RISK due to negligible unit growth, active multi-state litigation alleging fraud and contract breaches, undisclosed profitability metrics, and unprotected territories—suggesting systemic franchisor issues and weak franchisee returns.
Why this reads harsher than the A grade: the grade weighs financial health, unit economics, unit growth, scale, legal, and transparency across the whole filing, while this summary lists individual flags without that weighting. The flags are worth checking with current owners; neither is investment advice.
Litigation (Item 3)
Subject: the franchisor is a named party (defendant).
Item 3 discloses 1 pending action (911 Restoration Enterprises v. Bresette, RI, franchisor-plaintiff trademark/breach), 3 prior court/arbitration matters (v. Burrell/Baltimore CA trademark won injunction + fees; v. Cohen CA breach/fraud settled $200k-$400k; Burrell AAA arbitration against franchisor terminated for non-payment of deposits), and 7 state regulatory/administrative orders for selling unregistered franchises (CA, IL, MD 2014, MD 2016, WA 2015, WA 2020, VA) with consent orders/penalties. No bankruptcy required to be disclosed.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Reese CPA LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Total revenue of $11,334,115 for FY ending Dec 31, 2024 is disclosed in Item 1 narrative ("our total revenue ... as reported in our most recent audited financial statements"). The audited financial statements in Exhibit E (pages E-1 through E-15) are image-only scans and were not captured by OCR, so balance sheet figures (total assets, total liabilities, stockholders' equity/net worth), net income, prior-year revenue, and the auditor (CPA firm) name are not available in the extracted text. Franchisor: 911 Restoration Franchise Inc. (California corp).
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
Score breakdown · what drove the 78 / 100 verdict
- 01MINORStagnant unit growth (1.2% YoY) indicates mature or declining system with minimal expansion momentum
- 02HIGHMultiple pending litigations across 5+ states involving breach of contract, fraud, and trademark infringement suggest systemic operational or compliance issues
- 03MINORUnprotected territory creates direct competition from other franchisees and company-owned locations within same market
- 04MINORDual royalty structure (9% restoration / 3% non-restoration) incentivizes lower-margin service mix and revenue manipulation
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 10.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 7 years |
|---|---|
| Renewal term | 7 years |
| Allowed renewalsℹ | 1 |
| Territory type | Protected territory |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory population | 350,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 25 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Arbitration location | Within 5 miles of franchisor headquarters (Van Nuys, CA), subject to state law |
| Jury trial waiver | Yes |
| Governing law | California |
| Litigation count | 11 |
View Item 3 litigation summary
Item 3 discloses 1 pending action (911 Restoration Enterprises v. Bresette, RI, franchisor-plaintiff trademark/breach), 3 prior court/arbitration matters (v. Burrell/Baltimore CA trademark won injunction + fees; v. Cohen CA breach/fraud settled $200k-$400k; Burrell AAA arbitration against franchisor terminated for non-payment of deposits), and 7 state regulatory/administrative orders for selling unregistered franchises (CA, IL, MD 2014, MD 2016, WA 2015, WA 2020, VA) with consent orders/penalties. No bankruptcy required to be disclosed.
Items 10, 11
Training & Operations
- Classroom training
- 142 hrs
- On-the-job training
- 78 hrs
- Training location
- Van Nuys, CA headquarters / virtual / franchisee location / certified Flood House facility
- Ongoing training
- Required
- Franchisor financing
- Offered
- Item 10
- POS system
- QuickBooks Online
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: QuickBooks Online
Item 20 · call current owners
Franchisee Contacts
98 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 911 Restoration franchise?
The total investment to open a 911 Restoration franchise ranges from $161K – $328K, with an initial franchise fee of $49K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 911 Restoration franchise owners earn?
According to Item 19 of the 911 Restoration FDD, the average gross sales per unit is $826K. Important context: Averaged per franchisee, not per outlet - not comparable with per-outlet figures. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
Who owns 911 Restoration?
911 Restoration is franchised by 911 Restoration Franchise Inc.. Source: FDD Item 1, 2025 filing.
What is Item 19 in the 911 Restoration FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the 911 Restoration FDD and qualifies whose outlets they describe.
What is 911 Restoration's franchise failure rate?
SBA 7(a) loan charge-off data is not available for 911 Restoration (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many 911 Restoration franchise locations are there?
As of their most recent FDD filing, 911 Restoration has 330 total units in the United States, including 326 franchised units and 4 company-owned units. 15 new units were opened in the latest reporting year.
Is 911 Restoration a good franchise to buy?
FranchiseVerdict rates 911 Restoration as a A-grade franchise with a verdict score of 78 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
Are you the franchisor?
If you represent 911 Restoration, you can request corrections or provide updated information.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.