911 Restoration
Bottom line
- Total investment $125K – $328K including a $49K franchise fee, 9.0% ongoing royalty.
- Average unit revenue of $826K/year (median $599K).
- Rated STRONG with a risk score of 46/100. SBA loan default rate of 0.0% across 76 loans (below the industry average).
- 11 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).
Item 1 · who you're contracting with
The Franchisor
Yale framework · single-unit ROIC
Returns Analysis
Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.
The model · Yale framework
What would one 911 Restoration unit return on the cash you put in?
Unlevered ROIC · per unit
25%
Below typical band (30–60%)
Levered LBO scenario · Yale Crease Capital framing
What would 25 911 Restoration units return on equity?
Equity IRR · 5-yr
49.9%
7.57× MOIC
Year-1 DSCR
1.88×
EBITDA ÷ debt service
Equity required
$330K
on $1.7M purchase
Total debt
$1.3M
SBA $0.8M + senior + seller note
Overview
About
911 Restoration franchisees operate emergency restoration services responding to water damage, fire damage, mold remediation, and other property disasters for residential and commercial clients. Day-to-day operations involve dispatching technicians to emergency calls, managing restoration projects, coordinating insurance claims, and upselling non-restoration services (cleaning, repairs) to maximize revenue. Franchisees are responsible for local marketing, customer acquisition, crew management, and compliance with state licensing and insurance requirements.
Item 7 · what it costs
The Vitals
Item 19
Financial Performance
Item 20 · unit dynamics
The Growth Chart
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 33 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.
Government records
SBA Loan Data
Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
911 Restoration presents HIGH RISK due to negligible unit growth, active multi-state litigation alleging fraud and contract breaches, undisclosed profitability metrics, and unprotected territories—suggesting systemic franchisor issues and weak franchisee returns.
Score breakdown · what drove the 46 / 100 rating
- 01MINORStagnant unit growth (1.2% YoY) indicates mature or declining system with minimal expansion momentum
- 02HIGHMultiple pending litigations across 5+ states involving breach of contract, fraud, and trademark infringement suggest systemic operational or compliance issues
- 03MINORNo average net income disclosure prevents ROI verification despite $124.9K-$327.7K investment range and 9% royalty burden
- 04MINORUnprotected territory creates direct competition from other franchisees and company-owned locations within same market
- 05MINORDual royalty structure (9% restoration / 3% non-restoration) incentivizes lower-margin service mix and revenue manipulation
- 06HIGHGoing Concern = False with litigation exposure raises questions about franchisor financial stability to support franchisees
- 07MINORNo Item 19 financial performance data available for due diligence despite $826K average revenue claims
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
Item 11
Training & Operations
Item 20
Franchisee Contacts
Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.
Franchisee contacts
98 numbers
One-time purchase · CSV download · Validation questions included
FDD download
911 Restoration · FDD (2025) PDF