911 Restoration Franchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
911 Restoration is a property-restoration franchise handling emergency water, fire, and mold damage cleanup and repair. Franchisees run field crews on emergency mitigation and restoration jobs, coordinating with insurers.
FranchiseVerdict summary · 2026
A 911 Restoration franchise requires a total initial investment of $161K – $328K, including a $29K – $49K franchise fee and an ongoing 9.0% royalty[2]. The 2025 FDD does not disclose unit-level revenue (no Item 19). SBA 7(a) loans show a 0.0% charge-off rate across 44 loans[1]. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Data last verified · figures per the 2025 FDD issuance
Overview
- Investment
- $161K – $328K
- 63rd pct Cleaning & Ma…
- Avg gross sales
- N/A
- Royalty
- 9.0%
- 53rd pct Cleaning & Ma…
- Units
- 330
- 80th pct Cleaning & Ma…
- SBA charge-off
- 0.0%
- % of SBA 7(a) loans not repaid · median varies by category
Quick verdict · Cleaning & Maintenance · color = vs category peers
Green = favorable by >10% vs Cleaning & Maintenance avg · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $161K – $328K including a $49K franchise fee, 9.0% ongoing royalty.
- RETURNSTotal revenue of $11,334,115 for FY ending Dec 31, 2024 is disclosed in Item 1 narrative ("our total revenue ... as reported in our most recent audited financial statements"). The audited financial statements in Exhibit E (pages E-1 through E-15) are image-only scans and were not captured by OCR, so balance sheet figures (total assets, total liabilities, stockholders' equity/net worth), net income, prior-year revenue, and the auditor (CPA firm) name are not available in the extracted text. Franchisor: 911 Restoration Franchise Inc. (California corp).
- RISKVerdict A (Strongest tier), verdict score 88/100 (higher is better). SBA loan charge-off rate of 0.0% across 44 loans (well below the franchise average, based on all SBA 7(a) franchise lending, 2010–2025).
- LEGAL11 litigation matters disclosed in Item 3, higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- 911 Restoration Franchise Inc.
- CEO title
- Chief Executive Officer
- Miri Offir
- Incorporated in
- California
- HQ
- 7721 Densmore Avenue, Van Nuys, California 91406
- Auditor
- Reese CPA LLC
- Audited financials
- Franchisor revenue
- $11.3M
- vs $11.3M prior year
Overview
About
- CEO
- Miri Offir
- Headquarters
- California
- Founded
- 2007
- FDD year
- 2025
- States available
- 36
Can you afford it, and what does the money buy?
Entry cost runs 22% below the typical cleaning & maintenance franchise.
Source: FDD 2025 · Items 5–7
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $49K | $49K |
| Working capital (3–6 mo) | $50K | $100K |
| Equipment, build-out, other | $62K | $179K |
| Total initial investment | $161K | $328K |
Source: 911 Restoration 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $161K – $328K
- Middle of category vs category
- Liquid capital req'd
- $50K – $100K
- Bottom third — review vs category
- Franchise fee
- $29K – $49K
- Middle of category vs category
- Royalty
- 9.0%
- formula · typical 6–8%
- Ad fund
- 1.0%
- typical 3–5%
- Total fee load
- 10.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 9.0% of gross sales |
| Marketing / ad fund | 1.0% of gross sales |
| Technology fee | $495 |
| Training fee | $4K |
| Transfer fee | $5K |
| Renewal fee | $8K |
| Inventory (initial) | $5K – $10K |
| Total fee load | 10.0% of rev |
What do units actually make?
Source: FDD 2025 · Item 19
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
911 Restoration did not disclose financial performance in FDD Item 19. The ROIC and return models require Item 19 revenue. Without it all inputs are estimates. You can still run the calculator with your own assumptions by entering an expected revenue figure.
Returns model · single-unit ROIC
What would one 911 Restoration unit return on the cash you put in?
Unlevered ROIC · per unit
Estimated return on your total franchise investment, before any debt financing.
21%
Below the 30–60% attractive-franchise band
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
Total revenue of $11,334,115 for FY ending Dec 31, 2024 is disclosed in Item 1 narrative ("our total revenue ... as reported in our most recent audited financial statements"). The audited financial statements in Exhibit E (pages E-1 through E-15) are image-only scans and were not captured by OCR, so balance sheet figures (total assets, total liabilities, stockholders' equity/net worth), net income, prior-year revenue, and the auditor (CPA firm) name are not available in the extracted text. Franchisor: 911 Restoration Franchise Inc. (California corp).
- Item 19 type
- gross sales
- Sample size
- 88 franchisees
- vs category median 32 · large
- Reporting year
- 2024
- Fiscal year the figures cover
- Source filing
- FDD 2025
- Disclosed in the 2025 filing, covering 2024
- Transparency
- 4 / 10
- vs category median 4 / 10 · typical
Compared against 192 Cleaning & Maintenance brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Fee burden
Total ongoing fee load of 10.0% (near the Cleaning & Maintenance average).
Disclosure
Item 19 reports outlet revenue, but not in a form that yields a per-outlet average we can compare across brands.
Operator retention
System expanding at 16.0% CAGR over 3 years across 330 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Cleaning & Maintenance averages
How 911 Restoration Compares
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 330
- Opened
- 15
- Last reporting year
- Closed
- 2
- Terminated
- 5
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 4
- Term expired, not renewed (per Item 20)
- Turnover rate
- 3.4%
- Company-owned
- 4
- Corporate units in the system
- % franchised
- 99%
- vs corporate-owned
- Net growth (3-yr)
- +16.0%
- Net unit change over 3 years
- 3-yr CAGR
- +16.0%
- Compounded over last 3 years
3-year detail · Item 20
- Opened (3yr)
- 15
- Closed (3yr)
- 2
- Terminated (3yr)
- 5
- Non-renewed (3yr)
- 4
- Transfers (3yr)
- 9
- Reacquired (3yr)
- 0
- Franchisor bought back
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 33 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 44
- Loan volume
- $17.7M
- Median loan
- $173K
- 50th percentile
- Charge-off rate
- 0.0%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 100.0%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 22
- Defaults
- 0
- Typical loan rate
- 7.9%
- avg rate to borrowers
- Franchised industry avg
- 17.1%
- brand beats franchise avg ↓
- Jobs supported
- 288
- 1.9 per loan
- Lender concentration
- 13%
- top lender's share
Borrower mix: 71% went to startups / new businesses, 29% to established operators
Franchise vs independent — in residential remodelers, franchised businesses charge off at 17.1% vs 22.4% for independents — franchising is associated with 24% lower SBA default risk in this category.
Top lenders financing 911 Restoration franchisees
Showing 3 of 22 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into 911 Restoration's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 10 lenders with concentration factor
- Per-state charge-off rates across 15 states
- Startup risk premium and job creation velocity
- 10-year lending trend
Instant access. No subscription.
With a 0.0% charge-off rate across 44 loans, banks have historically viewed this brand favorably for lending.
What could kill this investment?
SBA loans charge off at 0.0% — 100% below the 16.0% national norm, i.e. lower lender-observed risk.
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
911 Restoration presents HIGH RISK due to negligible unit growth, active multi-state litigation alleging fraud and contract breaches, undisclosed profitability metrics, and unprotected territories—suggesting systemic franchisor issues and weak franchisee returns.
Litigation (Item 3)
Item 3 discloses 1 pending action (911 Restoration Enterprises v. Bresette, RI, franchisor-plaintiff trademark/breach), 3 prior court/arbitration matters (v. Burrell/Baltimore CA trademark won injunction + fees; v. Cohen CA breach/fraud settled $200k-$400k; Burrell AAA arbitration against franchisor terminated for non-payment of deposits), and 7 state regulatory/administrative orders for selling unregistered franchises (CA, IL, MD 2014, MD 2016, WA 2015, WA 2020, VA) with consent orders/penalties. No bankruptcy required to be disclosed.
Largest disclosed settlement: $400,000
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Reese CPA LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
Score breakdown · what drove the 88 / 100 verdict
- 01MINORStagnant unit growth (1.2% YoY) indicates mature or declining system with minimal expansion momentum
- 02HIGHMultiple pending litigations across 5+ states involving breach of contract, fraud, and trademark infringement suggest systemic operational or compliance issues
- 03MINORUnprotected territory creates direct competition from other franchisees and company-owned locations within same market
- 04MINORDual royalty structure (9% restoration / 3% non-restoration) incentivizes lower-margin service mix and revenue manipulation
- 05HIGHGoing Concern = False with litigation exposure raises questions about franchisor financial stability to support franchisees
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 10.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 7 years |
|---|---|
| Renewal term | 7 years |
| Allowed renewalsℹ | 1 |
| Territory type | protected |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory population | 350,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 25 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Arbitration location | Within 5 miles of franchisor headquarters (Van Nuys, CA), subject to state law |
| Jury trial waiver | Yes |
| Governing law | California |
| Litigation count | 11 |
View Item 3 litigation summary
Item 3 discloses 1 pending action (911 Restoration Enterprises v. Bresette, RI, franchisor-plaintiff trademark/breach), 3 prior court/arbitration matters (v. Burrell/Baltimore CA trademark won injunction + fees; v. Cohen CA breach/fraud settled $200k-$400k; Burrell AAA arbitration against franchisor terminated for non-payment of deposits), and 7 state regulatory/administrative orders for selling unregistered franchises (CA, IL, MD 2014, MD 2016, WA 2015, WA 2020, VA) with consent orders/penalties. No bankruptcy required to be disclosed.
Items 10, 11
Training & Operations
- Classroom training
- 142 hrs
- On-the-job training
- 78 hrs
- Training location
- Van Nuys, CA headquarters / virtual / franchisee location / certified Flood House facility
- Ongoing training
- Required
- Franchisor financing
- Offered
- Item 10
- POS system
- QuickBooks Online
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: QuickBooks Online
Item 20 · call current owners
Franchisee Contacts
98 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
911 Restoration · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 911 Restoration franchise?
The total investment to open a 911 Restoration franchise ranges from $161K – $328K, with an initial franchise fee of $49K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 911 Restoration franchise owners earn?
911 Restoration does not disclose average franchise owner earnings in their FDD Item 19. Not all franchisors are required to make financial performance representations. We recommend asking existing franchisees directly about their financial experience.
What is Item 19 in the 911 Restoration FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the 911 Restoration FDD and qualifies whose outlets they describe.
What is 911 Restoration's franchise failure rate?
Based on SBA 7(a) loan data, 911 Restoration has a charge-off rate of 0.0% across 44 loans, meaning 0.0% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many 911 Restoration franchise locations are there?
As of their most recent FDD filing, 911 Restoration has 330 total units in the United States, including 326 franchised units and 4 company-owned units. 15 new units were opened in the latest reporting year.
Is 911 Restoration a good franchise to buy?
FranchiseVerdict rates 911 Restoration as a A-grade franchise with a verdict score of 88 out of 100 (higher is better), based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
Are you the franchisor?
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.