911 RestorationFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A 911 Restoration franchise requires a total initial investment of $125K – $328K, including a $49K franchise fee and an ongoing 9.0% royalty[2]. Per the 2025 FDD, average unit revenue was $826K[2]. SBA 7(a) loans show a 0.0% charge-off rate across 44 loans[1]. Verdict grade: A. Run a live ROI scan →
Data last verified June 18, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $125K – $328K
- 47th pct Cleaning & Ma…
- Avg gross sales
- $826K
- 31st pct Cleaning & Ma…
- Royalty
- 9.0%
- 48th pct Cleaning & Ma…
- Units
- 330
- 76th pct Cleaning & Ma…
- SBA default
- 0.0%
- system-wide median varies by category
Quick verdict · Cleaning & Maintenance · color = vs category peers
Green = >15% above Cleaning & Maintenance avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Each dollar invested generates 3.7x in gross revenue, well above the typical 1.5-2.5x range.
Only 0.0% of 44 SBA loans charged off, well below the 16% franchise average.
11 legal cases disclosed in the FDD. Read Item 3 before signing.
Bottom line
- Total investment $125K – $328K including a $49K franchise fee, 9.0% ongoing royalty.
- Average unit revenue of $826K/year (median $599K).
- Verdict A (Top Quintile) with a risk score of 46/100. SBA loan charge-off rate of 0.0% across 44 loans (well below the franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
- 11 litigation matters disclosed in Item 3, higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- 911 Restoration Franchise Inc.
- Incorporated in
- CA
- HQ
- 7721 Densmore Avenue, Van Nuys, California 91406
- Auditor
- Reese CPA LLC
- Audited financials
- Franchisor revenue
- $12.3M
- vs $11.3M prior year
Overview
About
911 Restoration franchisees operate emergency restoration services responding to water damage, fire damage, mold remediation, and other property disasters for residential and commercial clients. Day-to-day operations involve dispatching technicians to emergency calls, managing restoration projects, coordinating insurance claims, and upselling non-restoration services (cleaning, repairs) to maximize revenue. Franchisees are responsible for local marketing, customer acquisition, crew management, and compliance with state licensing and insurance requirements.
- CEO
- Miri Offir
- Headquarters
- CA
- Founded
- 2007
- FDD year
- 2025
- States available
- 36
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $49K | $49K |
| Working capital (3–6 mo) | $35K | $100K |
| Equipment, build-out, other | $41K | $179K |
| Total initial investment | $125K | $328K |
Source: 911 Restoration 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$74K
9.0% margin
Unlevered ROIC
25%
EBITDA / total invested capital
Payback
4.0 yrs
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $125K – $328K
- Near category avg vs category
- Liquid capital req'd
- $35K – $100K
- Near category avg vs category
- Franchise fee
- $29K – $49K
- Better than avg vs category
- Royalty
- 9.0%
- Gross Sales · typical 6–8%
- Ad fund
- 1.0%
- typical 3–5%
- Total fee load
- 10.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 9.0% of gross sales |
| Marketing / ad fund | 1.0% of gross sales |
| Technology fee | $495 |
| Transfer fee | $5K |
| Renewal fee | $3K |
| Total fee load | 10.0% of rev |
Financial Performance
- Avg gross sales
- $826K
- Per unit, per year
- Median gross sales
- $599K
- Item 19 type
- gross_sales
- Sample size
- 94 units
- vs category median 31 · large
- Range (low → high)
- $20K→$8.5M
- Cohort dispersion (min → max)
- Transparency
- 4 / 5
- vs category median 4 / 5 · typical
Compared against 204 Cleaning & Maintenance brands
vs Cleaning & Maintenance averages
How 911 Restoration Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 330
- Opened
- 15
- Last reporting year
- Closed
- 5
- Turnover rate
- 1.5%
- Company-owned
- 4
- Corporate units in the system
- % franchised
- 99%
- vs corporate-owned
- Net growth (yr3)
- +1.2%
- Net unit change last year
- 3-yr CAGR
- +16.0%
- Compounded over last 3 years
3-year detail · Item 20
- Transfers (3yr)
- 9
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 33 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 44
- Loan volume
- $17.7M
- Median loan
- $173K
- 50th percentile
- Charge-off rate
- 0.0%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 100.0%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 22
- Defaults
- 0
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into 911 Restoration's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 10 lenders with concentration factor
- Per-state charge-off rates across 15 states
- Startup risk premium and job creation velocity
- 10-year lending trend
Instant access. No subscription.
With a 0.0% charge-off rate across 44 loans, banks have historically viewed this brand favorably for lending.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
911 Restoration presents HIGH RISK due to negligible unit growth, active multi-state litigation alleging fraud and contract breaches, undisclosed profitability metrics, and unprotected territories—suggesting systemic franchisor issues and weak franchisee returns.
Audited financials (Item 21)
Yes · Reese CPA LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Score breakdown · what drove the 46 / 100 rating
- 01MINORStagnant unit growth (1.2% YoY) indicates mature or declining system with minimal expansion momentum
- 02HIGHMultiple pending litigations across 5+ states involving breach of contract, fraud, and trademark infringement suggest systemic operational or compliance issues
- 03MINORNo average net income disclosure prevents ROI verification despite $124.9K-$327.7K investment range and 9% royalty burden
- 04MINORUnprotected territory creates direct competition from other franchisees and company-owned locations within same market
- 05MINORDual royalty structure (9% restoration / 3% non-restoration) incentivizes lower-margin service mix and revenue manipulation
- 06HIGHGoing Concern = False with litigation exposure raises questions about franchisor financial stability to support franchisees
- 07MINORNo Item 19 financial performance data available for due diligence despite $826K average revenue claims
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 7 years |
|---|---|
| Renewal term | 7 years |
| Allowed renewalsℹ | 1 |
| Territory type | Geographic boundaries by zip code, town, or county |
| Protected territory | No |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Jury trial waiver | Yes |
| Governing law | California |
| Litigation count | 11 |
Items 10, 11
Training & Operations
- Classroom training
- 142 hrs
- On-the-job training
- 78 hrs
- POS system
- QuickBooks Online and Xactimate
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: QuickBooks Online and Xactimate
Item 20 · call current owners
Franchisee Contacts
98 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
911 Restoration · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 911 Restoration franchise?
The total investment to open a 911 Restoration franchise ranges from $125K – $328K, with an initial franchise fee of $49K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 911 Restoration franchise owners earn?
According to Item 19 of the 911 Restoration FDD, the average gross sales per unit is $826K. The median is $599K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is 911 Restoration's franchise failure rate?
Based on SBA 7(a) loan data, 911 Restoration has a charge-off rate of 0.0% across 44 loans, meaning 0.0% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many 911 Restoration franchise locations are there?
As of their most recent FDD filing, 911 Restoration has 330 total units in the United States, including 281 franchised units and 4 company-owned units. 15 new units were opened in the latest reporting year.
Is 911 Restoration a good franchise to buy?
FranchiseVerdict rates 911 Restoration as a A-grade franchise with a risk score of 46 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.