Intelligent OfficeFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A Intelligent Office franchise requires a total initial investment of $228K – $1.5M, including a $50K franchise fee. Per the 2025 FDD, average unit revenue was $602K[2]. SBA 7(a) loans show a 22.2% charge-off rate across 10 loans[1]. Verdict grade: B. Run a live ROI scan →
Data last verified June 18, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $228K – $1.5M
- 48th pct Business Serv…
- Avg gross sales
- $602K
- 13th pct Business Serv…
- Royalty
- N/A
- Units
- 41
- 29th pct Business Serv…
- SBA default
- 22.2%
- system-wide median varies by category
Quick verdict · Business Services · color = vs category peers
Green = >15% above Business Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
At 0.7x revenue per dollar invested, this system underperforms the typical 1.5-2.5x range.
22.2% of SBA loans charged off across 10 loans, above the 16% franchise average.
Started franchising in 2024. Newer systems carry more uncertainty but may offer better territories.
Bottom line
- Total investment $228K – $1.5M including a $50K franchise fee.
- Average unit revenue of $602K/year (median $562K).
- Verdict B (Above Average) with a risk score of 55/100. SBA loan charge-off rate of 22.2% across 10 loans (well above the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
- System contracting at -8.9% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- IO Franchising LLC
- Parent company
- New State Capital Partners
- Ultimate parent
- United Franchise Group
- Predecessor
- company is The Intelligent Office System
- Prior franchisor entity
- Incorporated in
- FL
- HQ
- 2121 Vista Parkway, West Palm Beach, FL 33411
- Auditor
- Milbery & Kesselman, CPAs, LLC
- Audited financials
- Franchisor revenue
- $68K
- vs $3.8M prior year
Independent franchisee associations
- Franchise Advisory Council (FAC)
Franchisee-led councils or alliances disclosed in Item 20. Indicates operator voice.
Affiliated brands
- Franchise Real Estate
Other brands the franchisor or its parent operates (Item 1).
Overview
About
Intelligent Office operates serviced office spaces and business centers providing furnished offices, virtual addresses, mail handling, and administrative support services to small businesses and entrepreneurs. Franchisees manage day-to-day operations including tenant acquisition, facility maintenance, customer service delivery, and local marketing to fill office suites and service packages.
- CEO
- Jason Anderson
- Headquarters
- FL
- Founded
- 2023
- FDD year
- 2025
- States available
- 20
FDD Item 7 · 2025 filing · 15 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Feenot refundable | $50K | $50K | |
| DSS Fee (Design and Site Selection)not refundable | $10K | $20K | |
| Professional Fees and Other Legal Fees | $15K | $60K | |
| Architectural Services | $0 | $85K | |
| Leasehold Improvements/Low Voltage Data Cabling/Access Control and Sound Masking | $0 | $400K | |
| Initial Marketing Launchnot refundable | $45K | $90K | |
| On the Job Training | $500 | $4K | |
| Grand Opening Eventnot refundable | $5K | $15K | |
| Furniture, Fixtures, and Equipmentnot refundable | $65K | $192K | |
| Site Lease Deposit | $0 | $400K | |
| Office And Kitchen Supplies | $1K | $5K | |
| Pre-Opening Staff, Salaries, Travel and Training | $5K | $30K | |
| Insurance Deposits and Premiums | $2K | $20K | |
| Additional Funds - 6 Months | $30K | $150K | |
| Development Fee (Multi-Unit Development Agreement)not refundable | $90K | $90K | |
| Total initial investment | $318K | $1.6M |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$84K
14.0% margin
Unlevered ROIC
9%
EBITDA / total invested capital
Payback
11.4 yrs
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $228K – $1.5M
- Near category avg vs category
- Liquid capital req'd
- $30K – $150K
- Better than avg vs category
- Franchise fee
- $50K – $50K
- Better than avg vs category
- Royalty
- Greater of 6% of Gross Revenues or $1,500
- Ad fund
- Higher of 3% of Gross Revenues or $2,500 per month
- Total fee load
- 9.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty (flat) | greater of 6% of Gross Revenues or $1,500/month |
| Technology fee | $2K |
| Training fee | $500 |
| Transfer fee | $35K |
| Renewal fee | $3K |
| Inventory (initial) | $1K – $5K |
| Total fee load | 9.0% of rev |
Financial Performance
- Avg gross sales
- $602K
- Per unit, per year
- Median gross sales
- $562K
- Item 19 type
- gross_sales
- Sample size
- 43 units
- vs category median 32
- Range (low → high)
- $217K→$1.3M
- Cohort dispersion (min → max)
- Transparency tier
- revenue_only
- Categorical assessment of disclosure depth
- Transparency
- 4 / 5
- vs category median 3 / 5 · above
Compared against 360 Business Services brands
Revenue is only 0.7x the investment. This means each unit may take 5+ years to recoup the initial outlay at typical margins.
vs Business Services averages
How Intelligent Office Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 41
- Opened
- 0
- Last reporting year
- Closed
- 2
- Terminated
- 2
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 0
- Term expired, not renewed (per Item 20)
- Turnover rate
- 4.9%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Multi-unit owners
- 1.0%
- Net growth (yr3)
- -4.7%
- Net unit change last year
- 3-yr CAGR
- -8.9%
- Compounded over last 3 years
3-year detail · Item 20
- Terminated (3yr)
- 2
- Transfers (3yr)
- 0
- Termination rate
- 4.9%
- Franchisor-initiated terminations
- Ceased ops
- 4.9%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 20 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 10
- Loan volume
- $3.7M
- Median loan
- $321K
- 50th percentile
- Charge-off rate
- 22.2%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 77.8%
- 5-yr charge-off
- N/A
- Loans approved 2021+
- Active lenders
- 8
- Defaults
- 2
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into Intelligent Office's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 3 lenders with concentration factor
- Per-state charge-off rates across 3 states
- Startup risk premium and job creation velocity
- 2-year lending trend
Instant access. No subscription.
A 22.2% charge-off rate means roughly 1 in 5 franchisees failed to repay their SBA loan. Investigate what changed.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
Declining unit count, missing profitability data, regulatory history across affiliate brands, and wide investment variance create elevated risk despite protected territory.
Litigation (Item 3)
Four government enforcement actions: (1) FTC v. Minuteman Press International, Inc., Speedy Sign-A-Rama, USA, Inc., Roy W. Titus and Jeffrey Haber (CV 93-2496) - alleged false earnings claims and Franchise Rule violations; injunction filed December 18, 1998; (2) Signarama consent order with Maryland Securities Commissioner (Case S-95-112) regarding unregistered franchise sales; settled January 1996; (3) TGG consent order with California Department of Financial Protection and Innovation (August 9, 2021) for unauthorized removal of registration conditions and premature collection of franchise fees; all remedies completed; (4) TGG, GCZ, and UFG consent orders with State of California (March 4, 2022) relating to alleged trade show violations.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Milbery & Kesselman, CPAs, LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: No
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 55 / 100 rating
- 01MINORUnit count declining 4.7% YoY with only 41 locations remaining indicates shrinking franchise system
- 02MEDNo Item 19 (Average Net Income) disclosed — unable to validate profitability claims or ROI despite $228k-$1.5M investment range
- 03MINORMultiple regulatory consent orders across affiliate brands (Signarama 1993/1996, TGG 2021/2022) signal pattern of compliance issues within parent company
- 04MINORWide investment range ($228k-$1.5M+) with average revenue of $601k suggests inconsistent unit economics and unclear path to profitability
- 05MINOR35-year franchise term is unusually long and locks franchisees into agreement with declining brand momentum
- 06MINORRoyalty structure (6% or $1,500 minimum) means low-revenue units may be unprofitable after paying franchisor fees
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 35 years |
|---|---|
| Territory type | radius |
| Protected territory | Yes |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Not allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Termination groundsℹ | 1 |
| Curable defaultsℹ | 1 |
| Mandatory arbitration | Yes |
| Jury trial waiver | Yes |
| Governing law | Florida |
| Litigation count | 4 |
View Item 3 litigation summary
Four government enforcement actions: (1) FTC v. Minuteman Press International, Inc., Speedy Sign-A-Rama, USA, Inc., Roy W. Titus and Jeffrey Haber (CV 93-2496) - alleged false earnings claims and Franchise Rule violations; injunction filed December 18, 1998; (2) Signarama consent order with Maryland Securities Commissioner (Case S-95-112) regarding unregistered franchise sales; settled January 1996; (3) TGG consent order with California Department of Financial Protection and Innovation (August 9, 2021) for unauthorized removal of registration conditions and premature collection of franchise fees; all remedies completed; (4) TGG, GCZ, and UFG consent orders with State of California (March 4, 2022) relating to alleged trade show violations.
Items 10, 11
Training & Operations
- Classroom training
- 31 hrs
- On-the-job training
- 68 hrs
- Training location
- On-site and corporate
- Site selection
- franchisor
- Franchisor financing
- Offered
- Item 10
- POS system
- Yardi Kube
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: Yardi Kube
Item 20 · call current owners
Franchisee Contacts
48 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
Intelligent Office · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a Intelligent Office franchise?
The total investment to open a Intelligent Office franchise ranges from $228K – $1.5M, with an initial franchise fee of $50K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do Intelligent Office franchise owners earn?
According to Item 19 of the Intelligent Office FDD, the average gross sales per unit is $602K. The median is $562K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is Intelligent Office's franchise failure rate?
Based on SBA 7(a) loan data, Intelligent Office has a charge-off rate of 22.2% across 10 loans, meaning 22.2% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many Intelligent Office franchise locations are there?
As of their most recent FDD filing, Intelligent Office has 41 total units in the United States, including 41 franchised units and 0 company-owned units.
Is Intelligent Office a good franchise to buy?
FranchiseVerdict rates Intelligent Office as a B-grade franchise with a risk score of 55 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.