FranchiseVerdict
Graduate by Hilton logo
FV-01097·MODERATEStandard71

Graduate by Hilton

Lodging - Hotels & MotelsFranchising since 2024Website
Investment
$19.0M
84th pct Hotels & Mote…
Avg revenue
7th pct Hotels & Mote…
Royalty
5.0%
7th pct Hotels & Mote…
Units
33
50th pct Hotels & Mote…
SBA default

Bottom line

  • Total investment $19.0M including a $100K franchise fee, 5.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 64/100.
  • 15 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).

Item 1 · who you're contracting with

The Franchisor

Legal entity
Hilton Franchise Holding LLC
Parent company
Hilton Domestic Operating Company Inc.
Incorporated in
Delaware
HQ
7930 Jones Branch Drive, Suite 1100, McLean, Virginia 22102
Auditor
Cherry Bekaert LLP
Audited financials
Franchisor revenue
$1.5B
vs $1.6B prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Graduate by Hilton unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: hospitality
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
Working capital
$
FDD reports $1.0M–$1.4M

Unlevered ROIC · per unit

0%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$83K
EBITDA margin
11.0%
Total invested
$20.2M
Payback
2932 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Franchisees develop and operate upscale, boutique-style hotels under the Graduate by Hilton brand, typically 100-150 rooms targeting millennial and Gen-X travelers. Daily operations include guest services, housekeeping, food/beverage management, and revenue optimization, with significant compliance exposure to franchisor software systems and guest fee disclosure policies that have been subject to legal challenge.

CEO
Christopher J. Nassetta
Founded
2007
FDD year
2026
States available
26

Item 7 · what it costs

The Vitals

Total investment
$19.0M
All-in to open one unit
Liquid capital
$1.0M – $1.4M
Cash you must have on hand
Franchise fee
$100K
Royalty
5.0%
Gross Rooms Revenue · typical 6–8%
Ad fund
4.0%
typical 3–5%
Total fee load
9.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
33
Opened
1
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+3.1%
Net unit change last year
2024
33+1
Franchised units
2025
32
Franchised units
2026
0
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 13 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 13 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

No SBA loan data available for this brand.

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

64
Risk · 0-100
MODERATE64 / 100

Graduate by Hilton presents CAUTION-to-HIGH RISK due to massive capital requirements without financial transparency, stagnant unit growth, active litigation around revenue practices, and unprotected territory in a competitive upscale hotel segment.

Score breakdown · what drove the 64 / 100 rating

  1. 01MEDExtremely high capital investment ($18.9M+) with no disclosed average revenue or net income—impossible to calculate ROI
  2. 02MEDMinimal system growth (3.1% YoY) with only 33 units suggests weak franchise model appeal and limited brand momentum
  3. 03MINORMultiple pending antitrust lawsuits regarding revenue management software and data sharing create operational and financial liability exposure
  4. 04HIGHHistory of concluded litigation over deceptive guest fee practices and franchise termination disputes indicates systemic franchisee-franchisor conflict
  5. 05MINORNo protected territory despite massive investment and 23-year commitment creates risk of same-brand cannibalization
  6. 06MINOR5% royalty on gross rooms revenue (not net) is punitive during low-occupancy periods and reduces franchisee flexibility
  7. 07MINORAbsence of Item 19 financial performance disclosure prevents validation of unit economics and profitability claims

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Protected territory
No
Initial term
23 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
15
Right of first refusal
No
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Owner-operator
Optional
Governing law
New York

Item 11

Training & Operations

Classroom training
103 hrs
On-the-job training
1 hrs
POS system
OnQ
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

15 numbers

Locked
(500) 116-••••
(808) 586-••••
HI
(605) 773-••••
SD

One-time purchase · CSV download · Validation questions included

FDD download

Graduate by Hilton · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above