Glass Doctor Franchise Cost, Revenue & Review 2026
- Investment
- $157K – $327K
- Disclosed sales
- $970K
- gross sales, not profit
- SBA charge-off
- 32.8%
- on 100 loans
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
Glass Doctor is a home- and auto-services franchise repairing and replacing auto glass, windows, shower enclosures, and flat glass. Franchisees run a service operation dispatching technicians for residential, commercial, and vehicle glass work in a territory.
FranchiseVerdict summary · 2026
A Glass Doctor franchise requires a total initial investment of $157K – $327K, including a $60K franchise fee and an ongoing 4.0% royalty[2]. Per the 2026 FDD, average unit revenue was $970K[2]. SBA 7(a) loans show a 32.8% charge-off rate across 100 loans[1]. FranchiseVerdict grade: C (Average), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: low - issued within the last 12 months
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✓ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored8 of 8 headline figures on this page cite a page of the filing.
Overview
- Investment
- $157K – $327K
- 62nd pct Home Services
- Avg gross sales
- $970K
- 15th pct Home Services
- Royalty
- 4.0%
- 5th pct Home Services
- Units
- 172
- 73rd pct Home Services
- SBA charge-off
- 32.8%
- % of SBA 7(a) loans not repaid · median varies by category
Quick verdict · Home Services · color = vs category peers
Green = favorable by >10% vs Home Services median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $157K – $327K including a $60K franchise fee, 4.0% ongoing royalty.
- RETURNSAverage unit revenue of $970K/year (median $819K).
- RISKVerdict C (Average), verdict score 40/100 (higher is better). SBA loan charge-off rate of 32.8% across 100 loans (well above the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2025).
- GROWTHPositive: net +1 franchised outlets in the latest year (8 opened, 3 closed) (Item 20).
- FLAGBankruptcy history disclosed in the FDD. Review Item 4 for details before proceeding.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- Glass Doctor SPV LLC
- Parent company
- Neighborly Assetco LLC
- FDD Item 1, page 11 of the 2026 FDD
- Predecessor
- Synergistic International LLC
- Prior franchisor entity
- CEO title
- Chief Executive Officer
- Michael Anthony Davis
- Incorporated in
- Delaware
- HQ
- 1010 North University Parks Drive, Waco, Texas 76707
- Auditor
- Ernst & Young LLP
- Audited financials
- Franchisor revenue
- $353.9M
- vs $321.2M prior year
Same owner · FDD Item 1, page 11
17 other brands on this site name Neighborly Assetco LLC as parent or ultimate parent in their own FDD.
- AIRE SERVC
- Dryer Vent WizardB
- Five Star PaintingC
- HouseMasterD
- Molly MaidC
- Mosquito JoeB
- Mr. ApplianceD
- Mr. ElectricB
- Mr. HandymanC
- Mr. RooterA
- Precision Garage Door ServiceA
- Rainbow InternationalD
- Rainbow RestorationA
- Real Property ManagementB
- ShelfGenieB
- THE GROUNDS GUYSD
- Window GenieD
Portfolio: Neighborly
Grouped by the owner's name as each filing prints it (this page: the 2026 FDD). Spelling variants of the same group may be listed apart; a brand is never grouped with an owner its filing does not name.
Overview
About
- CEO
- Michael Anthony Davis
- Headquarters
- Texas
- Founded
- 1998
- FDD year
- 2026
- States available
- 42
Can you afford it, and what does the money buy?
Entry cost runs 44% above the typical home services franchise.
Source: FDD 2026 · Items 5–7
FDD Item 7 · 2026 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $60K | $60K |
| Working capital (3–6 mo) | $37K | $79K |
| Equipment, build-out, other | $61K | $188K |
| Total initial investment | $157K | $327K |
Source: Glass Doctor 2026 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $157K – $327K
- Middle of category vs category
- Liquid capital req'd
- $37K – $79K
- Bottom third — review vs category
- Franchise fee
- $60K – $60K
- Bottom third — review vs category
- Royalty
- 4.0%
- Tiered by sales volume · typical 6–8%
- Ad fund
- 2.0%
- typical 3–5%
- Total fee load
- 6.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 4.0% of gross sales |
| Marketing / ad fund | 2.0% of gross sales |
| Technology fee | $160 |
| Training fee | $2K |
| Transfer fee | $8K |
| Renewal fee | $5K |
| Total fee load | 6.0% of rev |
A 6.0% total fee load is unusually lean. More of each revenue dollar stays with the franchisee.
What do units actually make?
Average unit sales run 65% above the home services norm.
Source: FDD 2026 · Item 19
Single-unit · not modelled
Returns at a glance
An FDD discloses gross sales, not profit, and the operating costs that turn one into the other are in no filing. We publish no modelled return for Glass Doctor until someone supplies them — yours, in the models below.
—
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
Total invested capital · disclosed
$300K
Item 7 initial investment plus working capital, as filed — the one figure here that needs no assumption.
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
What one unit earns on your invested capital
Model A · Single-Unit Return
Computes unlevered return on invested capital (ROIC) for a single franchise unit, read against the 30–60% reference band · Yale SOM, Post-MBA Path Exhibit 2 (2023). Below that band a passive index fund likely outperforms; above it the franchisor has pricing power you're subsidizing.
Note: Item 19 revenue is what the franchisor discloses, and it is the top line only — gross sales are not profit. No FDD discloses the operating costs that turn one into the other, so those fields start empty and nothing is modelled until you supply them from your own lease quote, labor market and build-out budget.
Returns model · single-unit ROIC
What would one Glass Doctor unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
What 25 units return when you use SBA financing
Model B · Return on Equity: Debt-Financed Acquisition
Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).
This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.
What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
A 25-unit return is built on a per-unit EBITDA. Fill in the operating costs in Model A above and this model runs on that figure, or take the whole scenario to the full ROI workbench, where the portfolio and LBO models accept your own per-unit economics directly.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2026 FDD
Financial Performance
- Avg gross sales
- $970K
- Per unit/yr · from the Item 19 franchised-cohort breakdown (no single system-wide average disclosed)
- Median gross sales
- $819K
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- historical financial performance representation (Gross Sales by segment)
- Sample size
- 112 outlets
- vs category median 32 · large
- Range (low → high)
- $58K→$8.5MCited, not corroborated — printed on page 90 of the 2026 FDD. Nothing else in our record independently restates or re-derives it.
- Cohort dispersion (min → max)
- Quartile band
- $193K→$2.5M
- Bottom 25% → top 25%
- Reporting year
- 2025
- Fiscal year the figures cover
- Source filing
- FDD 2026
- Disclosed in the 2026 filing, covering 2025
- Transparency
- 4 / 10
- vs category median 4 / 10 · typical
Compared against 319 Home Services brands
Revenue is 4.0x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
Average unit generates $970K/year in gross sales. Median is $819K — top performers pull the average up, so a typical unit earns less. Revenue-to-investment ratio: 4.0x.
Fee burden
Total ongoing fee load of 6.0% — below the Home Services median of 8.0%.
Disclosure
Transparency score 4/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System expanding at 13.2% CAGR over 3 years across 172 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Home Services medians
How Glass Doctor Compares
Category median of published Home Services brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2026 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 172
- Opened
- 8
- Last reporting year
- Closed
- 3
- Terminated
- 2
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 2
- Term expired, not renewed (per Item 20)
- Turnover rate
- 2.9%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 1%
- vs corporate-owned
- Net growth (3-yr)
- -2.6%
- Net unit change over 3 years
- 3-yr CAGR
- +13.2%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Terminated
- 2
- Not renewed
- 2
- Transferred
- 7
- Reacquired
- 0
- Franchisor bought back
- Projected new
- 9
- Franchisor's next-year forecast
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 40 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
Where the owners are · Item 20 owner list
180 current owners across 40 states; 11 former (terminated, transferred or not renewed) listed separately.
- TX 27
- FL 15
- CO 9
- SC 8
- CA 7
- NC 7
- NY 7
- VA 7
- IN 6
- MS 6
- NJ 6
- PA 6
- +28 more states
Counts only, from the list the franchisor prints in Item 20. Names and phone numbers are for your own due diligence and are not shown here.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 100
- Loan volume
- $21.5M
- Median loan
- $150K
- 50th percentile
- Charge-off rate
- 32.8%
- on 100 loans · rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 67.2%
- 5-yr charge-off
- 33.3%
- Loans approved 2021+
- Active lenders
- 50
- Defaults
- 20
- Typical loan rate
- 8.1%
- avg rate to borrowers
- Franchised industry avg
- 23.5%
- brand above franchise avg ↑
- Jobs supported
- 650
- 3.0 per loan
- Lender concentration
- 22%
- top lender's share
Borrower mix: 72% went to startups / new businesses, 28% to established operators
Franchise vs independent — in automotive glass replacement shops, franchised businesses charge off at 23.5% vs 20.5% for independents — franchising is associated with 15% higher SBA default risk in this category.
Vintage analysis
Glass Doctor charge-off rate by loan vintage
Top lenders financing Glass Doctor franchisees
Showing 3 of 50 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Lender network · 7(a) + 504
SBA Lending Report
Full lending analysis for Glass Doctor from SBA 7(a) FOIA data.
- Principal loss rate
- 10.0%
- Avg SBA guarantee
- 75%
- Avg interest rate
- 8.06%
- Avg chargeoff amount
- $107K
- Lender concentration
- 22.0%
- Job velocity
- 3.0 per $100K
- Startup risk premium
- +2.9pp
- NAICS benchmark
- 22.7%
- NAICS 811122
- Jobs supported
- 650
Top SBA lendersTop lender holds 22% of loans
| # | Lender | Loans | Volume | Default % |
|---|---|---|---|---|
| 1 | United Midwest Savings Bank National Association | 22 | $3.4M | 66.7% |
| 2 | Wells Fargo Bank National Association | 5 | $733K | 40.0% |
| 3 | Stearns Bank National Association | 4 | $467K | 50.0% |
| 4 | TD Bank, National Association | 4 | $2.0M | 100.0% |
| 5 | The Huntington National Bank | 4 | $681K | N/A |
| 6 | PNC Bank, National Association | 3 | $807K | 33.3% |
| 7 | Trustmark Bank | 3 | $209K | 66.7% |
| 8 | Byline Bank | 3 | $1.5M | N/A |
| 9 | Bank of Ann Arbor | 2 | $200K | 0.0% |
| 10 | First International Bank & Trust | 2 | $284K | 0.0% |
Geographic failure vector
| State | Loans | Defaults | Rate |
|---|---|---|---|
| TXTexas | 13 | 5 | 83.3% |
| VAVirginia | 13 | 4 | 57.1% |
| FLFlorida | 7 | 3 | 50.0% |
| CACalifornia | 6 | 2 | 66.7% |
| COColorado | 4 | 0 | 0.0% |
| KYKentucky | 4 | 0 | 0.0% |
| MSMississippi | 4 | 2 | 66.7% |
| PAPennsylvania | 4 | 1 | 33.3% |
| SCSouth Carolina | 4 | 1 | 50.0% |
| WIWisconsin | 4 | 0 | 0.0% |
SBA 7(a) lending trend
Borrower profile
Source: SBA 7(a) + 504 FOIA loan-level data, matched by FranchiseVerdict
A 32.8% charge-off rate means roughly 1 in 3 franchisees failed to repay their SBA loan. Investigate what changed.
What could kill this investment?
SBA loans charge off at 32.8% — 105% above the 16.0% national norm, i.e. higher lender-observed risk.
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Glass Doctor presents moderate-to-cautionary risk: minimal system growth, hidden profitability metrics, prior litigation over territory claims, and high front-loaded costs in a mature market with unclear earnings visibility.
Litigation (Item 3)
Subject: the franchisor is a named party (defendant).
Glass Doctor SPV LLC sued former franchisee MotiveNation Incorporated and its owners for breach of contract/breach of guaranty after the franchisee allegedly stopped paying and abandoned the business; defendants filed counterclaims alleging FTC Act and Texas DTPA violations, fraud, and misrepresentation regarding franchise profitability. Trial set for May 18, 2026.
Bankruptcy (Item 4)
Subject: the company or an affiliate. Disclosed (Item 4 covers the last 10 years)
Disclosed bankruptcies involve portfolio companies controlled by KKR (an indirect owner) and not the Franchisor itself: Marelli Holdings Co. Ltd., The Collected Group LLC, Envision Healthcare Corporation, Genesis Care Pty Limited, IPI Legacy Liquidation Co., and Café Coffee Day
Audited financials (Item 21)
Yes · Ernst & Young LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
ⓘ These are the parent company's consolidated financials (the parent guarantees the franchisor), not this brand's standalone results — the figure reflects the whole corporate group, not this brand alone.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 40 / 100 verdict
- 01MINORStagnant unit growth (1.9% YoY) suggests market saturation or franchisee struggles in a mature 165-unit system
- 02HIGHLitigation history includes territory/licensing misrepresentation settlement ($125,000) and affiliate regulatory violations indicating compliance issues within parent company ecosystem
- 03MEDRoyalty range (4-7%) is moderate-to-high against undisclosed profitability; unclear what drives variance or triggers upper tier
- 04MEDHigh franchise fee ($59,900) represents 39-59% of minimum investment, leaving limited working capital for a service-based business requiring equipment/inventory
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 6.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2026 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 1 |
| Territory type | Protected territory |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory population | 300,000 |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 25 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | No |
| Arbitration location | McLennan County, Texas |
| Jury trial waiver | Yes |
| Governing law | Texas |
| Litigation count | 1 |
View Item 3 litigation summary
Glass Doctor SPV LLC sued former franchisee MotiveNation Incorporated and its owners for breach of contract/breach of guaranty after the franchisee allegedly stopped paying and abandoned the business; defendants filed counterclaims alleging FTC Act and Texas DTPA violations, fraud, and misrepresentation regarding franchise profitability. Trial set for May 18, 2026.
Items 10, 11
Training & Operations
- Classroom training
- 28 hrs
- On-the-job training
- 8 hrs
- Training location
- Waco, Texas (or virtual) plus field/mentorship training at a designated franchisee location
- Ongoing training
- Required
- Field support
- 40 hrs/yr
- On-site visits per year
- Time to open
- 6 mo
- From signing to launch
- Site selection
- Franchisor provides site selection guidelines and general specifications and standards
- Franchisor financing
- Offered
- Item 10
- POS system
- ServiceTitan
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: ServiceTitan
Item 20 · call current owners
Franchisee Contacts
191 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a Glass Doctor franchise?
The total investment to open a Glass Doctor franchise ranges from $157K – $327K, with an initial franchise fee of $60K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do Glass Doctor franchise owners earn?
According to Item 19 of the Glass Doctor FDD, the average gross sales per unit is $970K. The median is $819K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
Who owns Glass Doctor?
Glass Doctor is franchised by Glass Doctor SPV LLC. Its parent company is Neighborly Assetco LLC. Source: FDD Item 1, 2026 filing.
What is Item 19 in the Glass Doctor FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the Glass Doctor FDD and qualifies whose outlets they describe.
What is Glass Doctor's franchise failure rate?
Based on SBA 7(a) loan data, Glass Doctor has a charge-off rate of 32.8% across 100 loans, meaning 32.8% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many Glass Doctor franchise locations are there?
As of their most recent FDD filing, Glass Doctor has 172 total units in the United States, including 172 franchised units and 0 company-owned units. 8 new units were opened in the latest reporting year.
Is Glass Doctor a good franchise to buy?
FranchiseVerdict rates Glass Doctor as a C-grade franchise with a verdict score of 40 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.