FranchiseVerdict
Glass Doctor logo
FV-01054·STRONGExcellent95

Glass Doctor

Home Services - OtherFranchising since 1977Website
Investment
$153K – $317K
72nd pct Other
Avg revenue
$1.1M
42nd pct Other
Royalty
4.0%
5th pct Other
Units
165
86th pct Other
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $153K – $317K including a $60K franchise fee, 4.0% ongoing royalty.
  • Average unit revenue of $1.1M/year (median $652K).
  • Rated STRONG with a risk score of 41/100. SBA loan default rate of 0.0% across 151 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
Glass Doctor SPV LLC
Parent company
Neighborly Assetco LLC
Incorporated in
Delaware
HQ
1010 North University Parks Drive, Waco, Texas 76707
Auditor
Ernst & Young LLP
Audited financials
Franchisor revenue
$384K
vs $452K prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Glass Doctor unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $1,076,833
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restoration
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $153K–$317K
Working capital
$
FDD reports $35K–$75K

Unlevered ROIC · per unit

48%

In Yale's "attractive" band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$140K
EBITDA margin
13.0%
Total invested
$290K
Payback
25 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Glass Doctor units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$1.3M

on $6.5M purchase

Total debt

$5.2M

SBA $3.2M + senior + seller note

Overview

About

Glass Doctor franchisees operate mobile glass repair and replacement services, dispatching technicians to residential and commercial customers for windshield repairs, window replacements, and related services. Daily operations involve customer scheduling, field technician management, parts inventory, and direct service delivery across a protected territory.

CEO
Michael Anthony Davis
Founded
2020
FDD year
2024
States available
42

Item 7 · what it costs

The Vitals

Total investment
$153K – $317K
All-in to open one unit
Liquid capital
$35K – $75K
Cash you must have on hand
Franchise fee
$60K
Royalty
4.0%
Percentage of Gross Sales · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
6.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$1.1M
Per unit, per year
Median gross sales
$652K
Item 19 type
Average and Median Gross Sales
Sample size
153 units
vs category median 21 · large
Range (low → high)
$11K$11.2M
Cohort dispersion
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank42th
vs Home Services - Other peers
Investment cost rank72th
Lower investment ranks lower (better)
Royalty rate rank5th
Lower royalty = lower percentile (better)
Unit count rank86th
vs Home Services - Other peers
Risk score rank10th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
165
Opened
12
Last reporting year
Closed
9
Turnover rate
5.5%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+1.9%
Net unit change last year
3-yr CAGR
-2.4%
Compounded over last 3 years
2022
165+3
Franchised units
2023
162
Franchised units
2024
169
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 8 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 8 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
151
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

41
Risk · 0-100
STRONG41 / 100

Glass Doctor presents moderate-to-cautionary risk: minimal system growth, hidden profitability metrics, prior litigation over territory claims, and high front-loaded costs in a mature market with unclear earnings visibility.

Score breakdown · what drove the 41 / 100 rating

  1. 01MINORStagnant unit growth (1.9% YoY) suggests market saturation or franchisee struggles in a mature 165-unit system
  2. 02MEDNo disclosed net income data prevents ROI validation; combined with $152,900-$317,100 investment, payback period is unverifiable
  3. 03HIGHLitigation history includes territory/licensing misrepresentation settlement ($125,000) and affiliate regulatory violations indicating compliance issues within parent company ecosystem
  4. 04MEDRoyalty range (4-7%) is moderate-to-high against undisclosed profitability; unclear what drives variance or triggers upper tier
  5. 05MEDHigh franchise fee ($59,900) represents 39-59% of minimum investment, leaving limited working capital for a service-based business requiring equipment/inventory

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic area based on population
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
3
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Texas

Item 11

Training & Operations

Classroom training
40 hrs
On-the-job training
40 hrs
POS system
ServiceTitan
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

100 numbers

Locked
(308) 455-••••
KS
(907) 302-••••
AK
(772) 800-••••
NV

One-time purchase · CSV download · Validation questions included

FDD download

Glass Doctor · FDD (2024) PDF

Single-page checkout · instant download · CSV export of contacts available separately above