Glass DoctorFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A Glass Doctor franchise requires a total initial investment of $153K – $317K, including a $60K franchise fee and an ongoing 4.0% royalty[2]. Per the 2024 FDD, average unit revenue was $1.1M[2]. SBA 7(a) loans show a 20.0% charge-off rate across 100 loans[1]. Verdict grade: F. Run a live ROI scan →
Data last verified June 21, 2026 · figures per the 2024 FDD issuance
Overview
- Investment
- $153K – $317K
- 57th pct Home Services
- Avg gross sales
- $1.1M
- 32nd pct Home Services
- Royalty
- 4.0%
- 3rd pct Home Services
- Units
- 165
- 64th pct Home Services
- SBA default
- 20.0%
- system-wide median varies by category
Quick verdict · Home Services · color = vs category peers
Green = >15% above Home Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Each dollar invested generates 4.6x in gross revenue, well above the typical 1.5-2.5x range.
20.0% of SBA loans charged off across 100 loans, above the 16% franchise average.
Franchising since 1977. Systems this mature have refined operations and brand recognition.
Franchised units fell from 166 to 165 over 3 years. Investigate why operators are leaving.
Bottom line
- Total investment $153K – $317K including a $60K franchise fee, 4.0% ongoing royalty.
- Average unit revenue of $1.1M/year (median $652K).
- Verdict F (Bottom Quintile) with a risk score of 88/100. SBA loan charge-off rate of 20.0% across 100 loans (above the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- Glass Doctor SPV LLC
- Parent company
- Neighborly Assetco LLC
- Incorporated in
- DE
- HQ
- 1010 North University Parks Drive, Waco, Texas 76707
- Auditor
- Ernst & Young LLP
- Audited financials
- Franchisor revenue
- $384K
- vs $452K prior year
Overview
About
Glass Doctor franchisees operate mobile glass repair and replacement services, dispatching technicians to residential and commercial customers for windshield repairs, window replacements, and related services. Daily operations involve customer scheduling, field technician management, parts inventory, and direct service delivery across a protected territory.
- CEO
- Michael Anthony Davis
- Headquarters
- TX
- Founded
- 1977
- FDD year
- 2024
- States available
- 42
FDD Item 7 · 2024 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $60K | $60K |
| Working capital (3–6 mo) | $35K | $75K |
| Equipment, build-out, other | $58K | $182K |
| Total initial investment | $153K | $317K |
Source: Glass Doctor 2024 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$140K
13.0% margin
Unlevered ROIC
48%
EBITDA / total invested capital
Payback
25 mo
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $153K – $317K
- Near category avg vs category
- Liquid capital req'd
- $35K – $75K
- Near category avg vs category
- Franchise fee
- $40K – $60K
- Near category avg vs category
- Royalty
- 4.0%
- percentage_of_gross · typical 6–8%
- Ad fund
- 2.0%
- typical 3–5%
- Total fee load
- 6.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 4.0% of gross sales |
| Marketing / ad fund | 2.0% of gross sales |
| Technology fee | $183 |
| Transfer fee | $8K |
| Renewal fee | $5K |
| Total fee load | 6.0% of rev |
A 6.0% total fee load is unusually lean. More of each revenue dollar stays with the franchisee.
Financial Performance
- Avg gross sales
- $1.1M
- Per unit, per year
- Median gross sales
- $652K
- Item 19 type
- gross_sales
- Sample size
- 153 units
- vs category median 25 · large
- Range (low → high)
- $11K→$11.2M
- Cohort dispersion (min → max)
- Transparency
- 4 / 5
- vs category median 4 / 5 · typical
Compared against 349 Home Services brands
Revenue is 4.6x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
vs Home Services averages
How Glass Doctor Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 165
- Opened
- 12
- Last reporting year
- Closed
- 9
- Turnover rate
- 5.5%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (yr3)
- +1.9%
- Net unit change last year
- 3-yr CAGR
- -2.4%
- Compounded over last 3 years
3-year detail · Item 20
- Transfers (3yr)
- 10
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 40 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 100
- Loan volume
- $21.5M
- Median loan
- $150K
- 50th percentile
- Charge-off rate
- 20.0%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 67.2%
- 5-yr charge-off
- 33.3%
- Loans approved 2021+
- Active lenders
- 50
- Defaults
- 20
Vintage analysis
Glass Doctor charge-off rate by loan vintage
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into Glass Doctor's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 10 lenders with concentration factor
- Per-state charge-off rates across 15 states
- Startup risk premium and job creation velocity
- 25-year lending trend
- SBA 504 real estate/equipment data
Instant access. No subscription.
A 20.0% charge-off rate means roughly 1 in 5 franchisees failed to repay their SBA loan. Investigate what changed.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
Glass Doctor presents moderate-to-cautionary risk: minimal system growth, hidden profitability metrics, prior litigation over territory claims, and high front-loaded costs in a mature market with unclear earnings visibility.
Audited financials (Item 21)
Yes · Ernst & Young LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Score breakdown · what drove the 88 / 100 rating
- 01MINORStagnant unit growth (1.9% YoY) suggests market saturation or franchisee struggles in a mature 165-unit system
- 02MEDNo disclosed net income data prevents ROI validation; combined with $152,900-$317,100 investment, payback period is unverifiable
- 03HIGHLitigation history includes territory/licensing misrepresentation settlement ($125,000) and affiliate regulatory violations indicating compliance issues within parent company ecosystem
- 04MEDRoyalty range (4-7%) is moderate-to-high against undisclosed profitability; unclear what drives variance or triggers upper tier
- 05MEDHigh franchise fee ($59,900) represents 39-59% of minimum investment, leaving limited working capital for a service-based business requiring equipment/inventory
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 1 |
| Territory type | Geographic area based on population |
| Protected territory | Yes |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | No |
| Jury trial waiver | Yes |
| Governing law | Texas |
| Litigation count | 3 |
Items 10, 11
Training & Operations
- Classroom training
- 40 hrs
- On-the-job training
- 40 hrs
- POS system
- ServiceTitan
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: ServiceTitan
Item 20 · call current owners
Franchisee Contacts
191 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
Glass Doctor · FDD (2024) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a Glass Doctor franchise?
The total investment to open a Glass Doctor franchise ranges from $153K – $317K, with an initial franchise fee of $60K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do Glass Doctor franchise owners earn?
According to Item 19 of the Glass Doctor FDD, the average gross sales per unit is $1.1M. The median is $652K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is Glass Doctor's franchise failure rate?
Based on SBA 7(a) loan data, Glass Doctor has a charge-off rate of 20.0% across 100 loans, meaning 20.0% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many Glass Doctor franchise locations are there?
As of their most recent FDD filing, Glass Doctor has 165 total units in the United States, including 166 franchised units and 0 company-owned units. 12 new units were opened in the latest reporting year.
Is Glass Doctor a good franchise to buy?
FranchiseVerdict rates Glass Doctor as a F-grade franchise with a risk score of 88 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.