CPR Cell Phone Repair Franchise Cost, Revenue & Review 2026
- Investment
- $90K – $361K
- Disclosed sales
- partial, no system average
- SBA charge-off
- Limited · 32 loans
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
CPR Cell Phone Repair is a device-repair franchise fixing phone, tablet, and computer screens, batteries, and water damage. Franchisees run retail repair shops managing diagnostics, technicians, parts inventory, and customer service.
FranchiseVerdict summary · 2026
A CPR Cell Phone Repair franchise requires a total initial investment of $90K – $361K and an ongoing 5.8% royalty[2]. The 2026 FDD on file does not yield a unit-revenue figure we can publish. FranchiseVerdict grade: B (Above average), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: low - issued within the last 12 months
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✓ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored4 of 4 headline figures on this page cite a page of the filing.
Overview
- Investment
- $90K – $361K
- 27th pct Home Services
- Avg gross sales
- N/A
- Royalty
- 5.8%
- 21st pct Home Services
- Units
- 419
- 86th pct Home Services
- SBA charge-off
- N/A
Quick verdict · Home Services · color = vs category peers
Green = favorable by >10% vs Home Services median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $90K – $361K, 5.8% ongoing royalty.
- RETURNSItem 19 reports outlet revenue, but not in a form that yields a per-outlet average we can compare across brands.
- RISKVerdict B (Above average), verdict score 60/100 (higher is better).
- GROWTHNegative: net -9 franchised outlets in the latest year (29 opened, 38 closed); 13 signed but not yet open (Item 20).
- LEGAL39 litigation matters disclosed in Item 3, higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- MMI-CPR, LLC
- Parent company
- SOSI CPR LLC
- FDD Item 1, page 9 of the 2026 FDD
- Ultimate parent
- Assurant, Inc.
- FDD Item 1, page 9 of the 2026 FDD
- Predecessor
- CPR-Cell Phone Repair Franchise Systems, Inc.
- Prior franchisor entity
- CEO title
- Director/President
- Shelley Binkley
- Incorporated in
- DE
- HQ
- 260 Interstate North Circle, SE, Atlanta, Georgia 30339
- Auditor
- PricewaterhouseCoopers LLP
- Audited financials
- Franchisor revenue
- $18.1M
- vs $11.3M prior year
- Management churn noted
- Frequent turnover
- Item 2 disclosed frequent executive changes
Affiliated brands
- owned location open and operational
- Broadtech
- Hyla Mobile
Other brands the franchisor or its parent operates (Item 1).
Same owner · FDD Item 1, page 9
1 other brand on this site name Assurant, Inc. as parent or ultimate parent in their own FDD.
Grouped by the owner's name as each filing prints it (this page: the 2026 FDD). Spelling variants of the same group may be listed apart; a brand is never grouped with an owner its filing does not name.
Overview
About
- CEO
- Shelley Binkley
- Headquarters
- GA
- Founded
- 2007
- FDD year
- 2026
- States available
- 47
Can you afford it, and what does the money buy?
Entry cost runs 34% above the typical home services franchise.
Source: FDD 2026 · Items 5–7
Item 5 conditions this fee. The figure shown is the lowest amount the filing discloses, and the filing ties that amount to a qualifying condition — so it is not necessarily what a first-time single-unit franchisee pays.
Full Item 7 breakdown19 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Fee | $0 | $25K | |
| Tools, Supplies and Equipment | $5K | $26K | |
| Training Devices | $500 | $5K | |
| Case Ready Devices | $3K | $10K | |
| Inventory – Parts | $40K | $100K | |
| Inventory – Accessories | $10K | $20K | |
| Furniture, Fixture and Graphics Package | $10K | $35K | |
| Training Fee | $0 | $15K | |
| Training: Travel Expenses | $1K | $5K | |
| Legal and Accounting | $0 | $1K | |
| Business Licenses and Permits | $350 | $2K | |
| Insurance – 3 Months | $2K | $4K | |
| Rent – 3 Months | $2K | $18K | |
| Leasehold Improvements | $0 | $40K | |
| Retail Equipment (e.g., TV's, computers, security cameras, etc.), Computer System & Promotional Supplies | $1K | $10K | |
| External Signage | $3K | $10K | |
| Grand Opening | $3K | $10K | |
| Marketing | $5K | $5K | |
| Additional Funds - 3 months | $5K | $20K | |
| Total initial investment | $90K | $361K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $90K – $361K
- Top 40% of category vs category
- Liquid capital req'd
- $5K – $20K
- Top 40% of category vs category
- Franchise fee
- N/A
- Conditional fee
- Royalty
- 5.8%
- typical 6–8%
- Ad fund
- $285 per month flat fee (NAF); franchisor reserves right …
- Total fee load
- 5.8%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 5.8% of gross sales |
| Technology fee | $195 |
| Training fee | $15K |
| Transfer fee | $5K |
| Renewal fee | $0 |
| Inventory (initial) | $50K – $120K |
| Total fee load | 5.8% of rev |
What do units actually make?
Source: FDD 2026 · Item 19
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
No Item 19 revenue figure for CPR Cell Phone Repair is on file. The return models need a revenue figure to start from, and the operating costs that turn gross sales into a profit are in no FDD. Enter your own and the calculator runs on your assumptions — nothing here is modelled until you do.
Returns model · single-unit ROIC
What would one CPR Cell Phone Repair unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for annual revenue, ad fund rate, COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2026 FDD
Financial Performance
- Item 19 type
- gross sales
- Sample size
- 364
- vs category median 32 · large
- Range (low → high)
- $40K→$1.6MCited, not corroborated — printed on page 52 of the 2026 FDD. Nothing else in our record independently restates or re-derives it.
- Cohort dispersion (min → max)
- Reporting year
- 2025
- Fiscal year the figures cover
- Source filing
- FDD 2026
- Disclosed in the 2026 filing, covering 2025
Compared against 319 Home Services brands
Item 19 · by group
What the filing does disclose
Item 19 of this FDD reports performance in more than one group. We publish no single average for this brand; the groups the filing does disclose are listed below, quoted from its own Item 19 table.
Each row below is quoted from the FDD's own Item 19 table. Gross sales are not profit.
Item 19 detail
top decile
| Segment | Sample | Avg |
|---|---|---|
| Top 10% of US franchised outlets open 12+ months (2025) | 37 | $1.1M |
bottom decile
| Segment | Sample | Avg |
|---|---|---|
| Bottom 10% of US franchised outlets open 12+ months (2025) | 37 | $139K |
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Fee burden
Total ongoing fee load of 5.8% — below the Home Services median of 8.0%.
Disclosure
Item 19 reports outlet revenue, but not in a form that yields a per-outlet average we can compare across brands.
Operator retention
System contracting at -2.6% CAGR over 3 years. Investigate whether closures are franchisor-driven consolidation or franchisee exits.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Home Services medians
How CPR Cell Phone Repair Compares
Category median of published Home Services brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2026 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 419
- Opened
- 29
- Last reporting year
- Closed
- 38
- Terminated
- 24
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 3
- Term expired, not renewed (per Item 20)
- Turnover rate
- 9.1%
- Company-owned
- 1
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (3-yr)
- -2.6%
- Net unit change over 3 years
- 3-yr CAGR
- -2.6%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Terminated
- 24
- Not renewed
- 3
- Signed, not yet open
- 13
- 0.03 per open outlet · Item 20 Table 5
- Projected new
- 41
- Franchisor's next-year forecast
- Transfer rate
- 1.3%
- Owners selling to other franchisees
- Termination rate
- 1.8%
- Franchisor-initiated terminations
- Ceased ops
- 0.7%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 47 states reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
47
states with franchisees (per FDD Item 12)
Where the owners are · Item 20 owner list
1 current owner across 1 state.
- VA 1
Counts only, from the list the franchisor prints in Item 20. Names and phone numbers are for your own due diligence and are not shown here.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 32
- Loan volume
- $6.1M
- Median loan
- $191K
- average
- Charge-off rate
- Limited · 32 loans
- Limited SBA coverage: 32 loans, rate hidden until 10 have resolved and loans reach 2% of franchised units
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- Limited · 32 loans
- 5-yr charge-off
- 50.0%
- Loans approved 2021+
- Active lenders
- 20
- Defaults
- 10
Vintage analysis
CPR Cell Phone Repair charge-off rate by loan vintage
Top lenders financing CPR Cell Phone Repair franchisees
Showing 3 of 20 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Lender network · 7(a) + 504
SBA Lending Report
Full lending analysis for CPR Cell Phone Repair from SBA 7(a) FOIA data.
Top SBA lenders
| # | Lender | Loans | Volume | Default % |
|---|---|---|---|---|
| 1 | Celtic Bank Corporation | 4 | $565K | 66.7% |
| 2 | Manufacturers and Traders Trust Company | 4 | $543K | 33.3% |
| 3 | Stearns Bank National Association | 3 | $381K | 33.3% |
| 4 | U.S. Bank, National Association | 3 | $556K | 100.0% |
| 5 | Arvest Bank | 2 | $250K | N/A |
| 6 | BayFirst National Bank | 2 | $400K | N/A |
| 7 | Byline Bank | 1 | $400K | 100.0% |
| 8 | Highland Bank | 1 | $50K | 0.0% |
| 9 | SouthState Bank, National Association | 1 | $381K | 0.0% |
| 10 | Simmons Bank | 1 | $109K | 0.0% |
Geographic failure vector
| State | Loans | Defaults | Rate |
|---|---|---|---|
| CACalifornia | 3 | 0 | 0.0% |
| MNMinnesota | 3 | 2 | 66.7% |
| ARArkansas | 2 | 0 | -- |
| AZArizona | 2 | 0 | 0.0% |
| GAGeorgia | 2 | 0 | 0.0% |
| INIndiana | 2 | 1 | 100.0% |
| NYNew York | 2 | 1 | 100.0% |
| TXTexas | 2 | 0 | 0.0% |
| VAVirginia | 2 | 1 | 50.0% |
| DEDelaware | 1 | 0 | 0.0% |
Source: SBA 7(a) + 504 FOIA loan-level data, matched by FranchiseVerdict
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Litigation (Item 3)
Subject: the franchisor is a named party (defendant).
Extensive litigation arising from franchisee OEM battery supplier exclusivity dispute; class action and 35+ arbitrations mostly settled June 2025 for $1,195,500 in legal expenses; 1 Canadian class action with agreed mutual release pending formal withdrawal; ABSA arbitration in abeyance as of Nov 2025
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · PricewaterhouseCoopers LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Audited consolidated financials are for guarantor parent SOSI CPR LLC (not the franchisor MMI-CPR, LLC directly); SOSI CPR guarantees the franchisor's obligations. Amounts reported in thousands. FY2025 total revenue $18,083K = royalty revenue $7,409K + other revenue $10,674K. Other revenue includes service revenue, technology fees, franchise/area dev fees, and 2025 platform & carrier fee revenue (~$7.8M from related parties).
ⓘ These are the parent company's consolidated financials (the parent guarantees the franchisor), not this brand's standalone results — the figure reflects the whole corporate group, not this brand alone.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: No
- Kickbacks from required suppliers: No
- Must buy proprietary products: No
- Restricted to system-approved products: Yes
Score breakdown · what drove the 60 / 100 verdict
- 01MINORNegative unit growth (-2.1% YoY) indicates shrinking franchise system with 419 units declining
- 02HIGHMultiple active litigation cases across jurisdictions (Daytona Tech, Ontario, Franventures, ABSA) with 25+ settled arbitration demands suggesting systemic franchisee disputes
- 03MEDNo disclosed average revenue or net income data prevents ROI validation on $90K-$360K investment range
- 04MED5.8% royalty on undisclosed gross volume creates opacity on actual franchisee take-home profitability
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 5.8% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2026 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 5 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 1 |
| Territory type | Protected territory |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory radius | 3 mi |
| Territory population | 80,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 1 year |
| Non-compete (miles)ℹ | 50 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Curable defaultsℹ | 2 |
| Mandatory arbitration | Yes |
| Arbitration location | Atlanta, Georgia |
| Jury trial waiver | Yes |
| Governing law | GA |
| Litigation count | 39 |
View Item 3 litigation summary
Extensive litigation arising from franchisee OEM battery supplier exclusivity dispute; class action and 35+ arbitrations mostly settled June 2025 for $1,195,500 in legal expenses; 1 Canadian class action with agreed mutual release pending formal withdrawal; ABSA arbitration in abeyance as of Nov 2025
Items 10, 11
Training & Operations
- Classroom training
- 50 hrs
- On-the-job training
- 46 hrs
- Training location
- Nashville Training Center, or other location/virtual
- Ongoing training
- Required
- Field support
- 0 hrs/yr
- On-site visits per year
- Time to open
- 4 mo
- From signing to launch
- Site selection
- franchisee with franchisor approval
- Franchisor financing
- Offered
- Item 10
- POS system
- RepairQ
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: RepairQ
Item 20 · call current owners
Franchisee Contacts
1 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a CPR Cell Phone Repair franchise?
The total investment to open a CPR Cell Phone Repair franchise ranges from $90K – $361K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do CPR Cell Phone Repair franchise owners earn?
Item 19 of the CPR Cell Phone Repair FDD discloses outlet figures from $40K to $1.6M but no single average across all outlets. These are gross sales figures, not profit; the Revenue section shows what the filing reports and on what basis. Item 20 of the FDD lists current and former franchisees; asking them directly is the standard way to fill this gap.
Who owns CPR Cell Phone Repair?
CPR Cell Phone Repair is franchised by MMI-CPR, LLC. Its parent company is SOSI CPR LLC. The ultimate parent named in the FDD is Assurant, Inc.. Source: FDD Item 1, 2026 filing.
What is Item 19 in the CPR Cell Phone Repair FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the CPR Cell Phone Repair FDD and qualifies whose outlets they describe.
What is CPR Cell Phone Repair's franchise failure rate?
SBA 7(a) loan charge-off data is not available for CPR Cell Phone Repair (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many CPR Cell Phone Repair franchise locations are there?
As of their most recent FDD filing, CPR Cell Phone Repair has 419 total units in the United States, including 418 franchised units and 1 company-owned units. 29 new units were opened in the latest reporting year.
Is CPR Cell Phone Repair a good franchise to buy?
FranchiseVerdict rates CPR Cell Phone Repair as a B-grade franchise with a verdict score of 60 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.