CPR Cell Phone Repair Franchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
CPR Cell Phone Repair is a device-repair franchise fixing phone, tablet, and computer screens, batteries, and water damage. Franchisees run retail repair shops managing diagnostics, technicians, parts inventory, and customer service.
FranchiseVerdict summary · 2026
A CPR Cell Phone Repair franchise requires a total initial investment of $90K – $361K, including a $25K franchise fee and an ongoing 5.8% royalty[2]. The 2026 FDD does not disclose unit-level revenue (no Item 19). SBA 7(a) loans show a 31.3% charge-off rate across 32 loans[1]. FranchiseVerdict grade: C (Average), an editorial assessment, not investment advice. Run a live ROI scan →
Data last verified · figures per the 2026 FDD issuance
Overview
- Investment
- $90K – $361K
- 27th pct Home Services
- Avg gross sales
- N/A
- Royalty
- 5.8%
- 14th pct Home Services
- Units
- 419
- 86th pct Home Services
- SBA charge-off
- 31.3%
- % of SBA 7(a) loans not repaid · median varies by category
Quick verdict · Home Services · color = vs category peers
Green = favorable by >10% vs Home Services avg · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $90K – $361K including a $25K franchise fee, 5.8% ongoing royalty.
- RETURNSAudited consolidated financials are for guarantor parent SOSI CPR LLC (not the franchisor MMI-CPR, LLC directly); SOSI CPR guarantees the franchisor's obligations. Amounts reported in thousands. FY2025 total revenue $18,083K = royalty revenue $7,409K + other revenue $10,674K. Other revenue includes service revenue, technology fees, franchise/area dev fees, and 2025 platform & carrier fee revenue (~$7.8M from related parties).
- RISKVerdict C (Average), verdict score 40/100 (higher is better). SBA loan charge-off rate of 31.3% across 32 loans (well above the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2025).
- LEGAL39 litigation matters disclosed in Item 3, higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- MMI-CPR, LLC
- Parent company
- SOSI CPR LLC
- Ultimate parent
- Assurant, Inc.
- Predecessor
- CPR-Cell Phone Repair Franchise Systems, Inc.
- Prior franchisor entity
- CEO title
- Director/President
- Shelley Binkley
- Incorporated in
- DE
- HQ
- 260 Interstate North Circle, SE, Atlanta, Georgia 30339
- Auditor
- PricewaterhouseCoopers LLP
- Audited financials
- Franchisor revenue
- $18.1M
- vs $11.3M prior year
- Management churn noted
- Frequent turnover
- Item 2 disclosed frequent executive changes
Affiliated brands
- owned location open and operational
- Broadtech
- Hyla Mobile
Other brands the franchisor or its parent operates (Item 1).
Overview
About
- CEO
- Shelley Binkley
- Headquarters
- GA
- Founded
- 2007
- FDD year
- 2026
- States available
- 47
Can you afford it, and what does the money buy?
Entry cost is about average for a home services franchise.
Source: FDD 2026 · Items 5–7
Full Item 7 breakdown20 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Development Fee (Multi-Store)not refundable | $40K | $55K | |
| Initial Franchise Feenot refundable | $0 | $25K | |
| Tools, Supplies and Equipment | $5K | $26K | |
| Training Devices | $500 | $5K | |
| Case Ready Devices | $3K | $10K | |
| Inventory - Parts | $40K | $100K | |
| Inventory - Accessories | $10K | $20K | |
| Furniture, Fixture and Graphics Package | $10K | $35K | |
| Training Feenot refundable | $0 | $15K | |
| Training: Travel Expenses | $1K | $5K | |
| Legal and Accounting | $0 | $1K | |
| Business Licenses and Permits | $350 | $2K | |
| Insurance - 3 Months | $2K | $4K | |
| Rent - 3 Months | $2K | $18K | |
| Leasehold Improvements | $0 | $40K | |
| Retail Equipment, Computer System & Promotional Supplies | $1K | $10K | |
| External Signage | $3K | $10K | |
| Grand Opening | $3K | $10K | |
| Marketing | $5K | $5K | |
| Additional Funds - 3 months | $5K | $20K | |
| Total initial investment | $130K | $415K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $90K – $361K
- Top 40% of category vs category
- Liquid capital req'd
- $5K – $20K
- Top 40% of category vs category
- Franchise fee
- $25K – $25K
- Top 40% of category vs category
- Royalty
- 5.8%
- percentage · typical 6–8%
- Ad fund
- $285 per month flat fee (NAF); franchisor reserves right …
- Total fee load
- 5.8%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 5.8% of gross sales |
| Technology fee | $195 |
| Training fee | $15K |
| Transfer fee | $5K |
| Renewal fee | $0 |
| Inventory (initial) | $50K – $120K |
| Total fee load | 5.8% of rev |
What do units actually make?
Source: FDD 2026 · Item 19
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
CPR Cell Phone Repair did not disclose financial performance in FDD Item 19. The ROIC and return models require Item 19 revenue. Without it all inputs are estimates. You can still run the calculator with your own assumptions by entering an expected revenue figure.
Returns model · single-unit ROIC
What would one CPR Cell Phone Repair unit return on the cash you put in?
Unlevered ROIC · per unit
Estimated return on your total franchise investment, before any debt financing.
32%
Within the 30–60% "attractive franchise" band
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2026 FDD
Financial Performance
Audited consolidated financials are for guarantor parent SOSI CPR LLC (not the franchisor MMI-CPR, LLC directly); SOSI CPR guarantees the franchisor's obligations. Amounts reported in thousands. FY2025 total revenue $18,083K = royalty revenue $7,409K + other revenue $10,674K. Other revenue includes service revenue, technology fees, franchise/area dev fees, and 2025 platform & carrier fee revenue (~$7.8M from related parties).
- Item 19 type
- segment averages (top/bottom decile)
- Sample size
- 364
- vs category median 32 · large
- Range (low → high)
- $40K→$1.6M
- Cohort dispersion (min → max)
- Transparency tier
- full
- Categorical assessment of disclosure depth
- Reporting year
- 2026
- Fiscal year the figures cover
- Source filing
- FDD 2026
- The FDD edition these figures were read from
- Transparency
- 0 / 10
- vs category median 4 / 10 · below
Compared against 321 Home Services brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Fee burden
Total ongoing fee load of 5.8% — below the Home Services average of 8.9%.
Disclosure
Item 19 reports segment averages (top/bottom decile) rather than annual gross sales, so unit revenue is not directly comparable.
Operator retention
System contracting at -2.6% CAGR over 3 years. Investigate whether closures are franchisor-driven consolidation or franchisee exits.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Home Services averages
How CPR Cell Phone Repair Compares
Is the system healthy?
Source: FDD 2026 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 419
- Opened
- 29
- Last reporting year
- Closed
- 38
- Turnover rate
- 9.1%
- Company-owned
- 1
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (3-yr)
- -2.6%
- Net unit change over 3 years
- 3-yr CAGR
- -2.6%
- Compounded over last 3 years
3-year detail · Item 20
- Opened (3yr)
- 29
- Closed (3yr)
- 11
- Terminated (3yr)
- 24
- Non-renewed (3yr)
- 3
- Transfers (3yr)
- 19
- Reacquired (3yr)
- 0
- Franchisor bought back
- Transfer rate
- 1.3%
- Owners selling to other franchisees
- Termination rate
- 1.8%
- Franchisor-initiated terminations
- Ceased ops
- 0.7%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 47 states reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
47
states with franchisees (per FDD Item 12)
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 32
- Loan volume
- $6.1M
- Median loan
- $191K
- average
- Charge-off rate
- 31.3%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- N/A
- 5-yr charge-off
- 50.0%
- Loans approved 2021+
- Active lenders
- 20
- Defaults
- 10
Vintage analysis
CPR Cell Phone Repair charge-off rate by loan vintage
Top lenders financing CPR Cell Phone Repair franchisees
Showing 3 of 20 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into CPR Cell Phone Repair's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 10 lenders with concentration factor
- Per-state charge-off rates across 20 states
- Startup risk premium and job creation velocity
Instant access. No subscription.
A 31.3% charge-off rate means roughly 1 in 3 franchisees failed to repay their SBA loan. Investigate what changed.
What could kill this investment?
SBA loans charge off at 31.3% — 95% above the 16.0% national norm, i.e. higher lender-observed risk.
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Declining franchise system with active multi-jurisdictional litigation, undisclosed financials, and going concern issues presents substantial investment risk.
Litigation (Item 3)
Extensive litigation arising from franchisee OEM battery supplier exclusivity dispute; class action and 35+ arbitrations mostly settled June 2025 for $1,195,500 in legal expenses; 1 Canadian class action with agreed mutual release pending formal withdrawal; ABSA arbitration in abeyance as of Nov 2025
Largest disclosed settlement: $1,195,500
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · PricewaterhouseCoopers LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
ⓘ These are the parent company's consolidated financials (the parent guarantees the franchisor), not this brand's standalone results — the figure reflects the whole corporate group, not this brand alone.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: No
- Kickbacks from required suppliers: No
- Must buy proprietary products: No
- Restricted to system-approved products: Yes
Score breakdown · what drove the 40 / 100 verdict
- 01MINORNegative unit growth (-2.1% YoY) indicates shrinking franchise system with 419 units declining
- 02HIGHMultiple active litigation cases across jurisdictions (Daytona Tech, Ontario, Franventures, ABSA) with 25+ settled arbitration demands suggesting systemic franchisee disputes
- 03MEDNo disclosed average revenue or net income data prevents ROI validation on $90K-$360K investment range
- 04HIGHGoing concern status = False suggests potential financial instability at franchisor level
- 05MED5.8% royalty on undisclosed gross volume creates opacity on actual franchisee take-home profitability
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 5.8% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2026 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 5 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 1 |
| Territory type | protected |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory radius | 3 mi |
| Territory population | 80,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Non-compete (years)ℹ | 1 year |
| Non-compete (miles)ℹ | 50 mi |
| Right of first refusalℹ | Yes |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Curable defaultsℹ | 2 |
| Mandatory arbitration | Yes |
| Arbitration location | Atlanta, Georgia |
| Jury trial waiver | Yes |
| Governing law | GA |
| Litigation count | 39 |
View Item 3 litigation summary
Extensive litigation arising from franchisee OEM battery supplier exclusivity dispute; class action and 35+ arbitrations mostly settled June 2025 for $1,195,500 in legal expenses; 1 Canadian class action with agreed mutual release pending formal withdrawal; ABSA arbitration in abeyance as of Nov 2025
Items 10, 11
Training & Operations
- Classroom training
- 50 hrs
- On-the-job training
- 46 hrs
- Training location
- Nashville Training Center, or other location/virtual
- Ongoing training
- Required
- Field support
- 0 hrs/yr
- On-site visits per year
- Time to open
- 4 mo
- From signing to launch
- Site selection
- franchisee with franchisor approval
- Franchisor financing
- Offered
- Item 10
- POS system
- RepairQ
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: RepairQ
Item 20 · call current owners
Franchisee Contacts
1 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
CPR Cell Phone Repair · FDD (2026) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a CPR Cell Phone Repair franchise?
The total investment to open a CPR Cell Phone Repair franchise ranges from $90K – $361K, with an initial franchise fee of $25K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do CPR Cell Phone Repair franchise owners earn?
CPR Cell Phone Repair does not disclose average franchise owner earnings in their FDD Item 19. Not all franchisors are required to make financial performance representations. We recommend asking existing franchisees directly about their financial experience.
What is Item 19 in the CPR Cell Phone Repair FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the CPR Cell Phone Repair FDD and qualifies whose outlets they describe.
What is CPR Cell Phone Repair's franchise failure rate?
Based on SBA 7(a) loan data, CPR Cell Phone Repair has a charge-off rate of 31.3% across 32 loans, meaning 31.3% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many CPR Cell Phone Repair franchise locations are there?
As of their most recent FDD filing, CPR Cell Phone Repair has 419 total units in the United States, including 418 franchised units and 1 company-owned units. 29 new units were opened in the latest reporting year.
Is CPR Cell Phone Repair a good franchise to buy?
FranchiseVerdict rates CPR Cell Phone Repair as a C-grade franchise with a verdict score of 40 out of 100 (higher is better), based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
Are you the franchisor?
If you represent CPR Cell Phone Repair, you can request corrections or provide updated information.
Other Home Services franchises
Compare similar franchise opportunities in the Home Services category
Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.