FranchiseVerdict
Zoomin Groomin® logo
FV-03048·STRONGExcellent95

Zoomin Groomin®

OtherFranchising since 2021Website
Investment
$64K – $188K
18th pct Other
Avg revenue
$206K
7th pct Other
Royalty
8.0%
49th pct Other
Units
70
70th pct Other
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $64K – $188K including a $45K franchise fee, 8.0% ongoing royalty.
  • Average unit revenue of $206K/year (median $203K).
  • Rated STRONG with a risk score of 52/100. SBA loan default rate of 0.0% across 24 loans (below the industry average).
  • Auditor disclosed a going-concern note — flagged doubt about the franchisor's ability to continue operations. Verify against the latest FDD.

Item 1 · who you're contracting with

The Franchisor

Legal entity
Zoomin Groomin USA LLC
Parent company
Loyalty, LLC
Incorporated in
Virginia
HQ
780 Lynnhaven Pkwy, Suite 240, Virginia Beach, VA 23452
Auditor
DASH Business Solutions, LLC
Audited financials
Franchisor revenue
$35K
vs $206K prior year
⚠ Going-concern note
Disclosed in FDD 2024
Status as of 2024; may have been resolved in a later filing we don't yet have.

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Zoomin Groomin® unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $206,495
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: generic
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $64K–$188K
Working capital
$
FDD reports $5K–$10K

Unlevered ROIC · per unit

20%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$27K
EBITDA margin
13.0%
Total invested
$133K
Payback
60 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Zoomin Groomin® units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$248K

on $1.2M purchase

Total debt

$991K

SBA $0.6M + senior + seller note

Overview

About

Franchisees operate mobile and/or brick-and-mortar pet grooming salons, providing bathing, nail trimming, haircuts, and full-service grooming for dogs and cats. Day-to-day operations include scheduling appointments, managing grooming staff, maintaining equipment, handling client relations, and inventory management for grooming supplies and products.

CEO
Sandra Stow
Founded
2020
FDD year
2024
States available
21

Item 7 · what it costs

The Vitals

Total investment
$64K – $188K
All-in to open one unit
Liquid capital
$5K – $10K
Cash you must have on hand
Franchise fee
$45K
Royalty
8.0%
Percentage of Gross Revenue · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
25.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$206K
Per unit, per year
Median gross sales
$203K
Item 19 type
Average and Median Gross Revenues
Sample size
11 units
vs category median 20
Range (low → high)
$122K$272K
Cohort dispersion
Transparency
4 / 5
vs category median 3 / 5 · above
Revenue rank7th
vs Other peers
Investment cost rank18th
Lower investment ranks lower (better)
Royalty rate rank49th
Lower royalty = lower percentile (better)
Unit count rank70th
vs Other peers
Risk score rank18th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
70
Opened
55
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
Outlier (see FDD)
Likely small-sample artifact
3-yr CAGR
Outlier (see FDD)
Likely small-sample artifact
2022
70+55
Franchised units
2023
15
Franchised units
2024
4
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 17 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 17 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
24
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

52
Risk · 0-100
STRONG52 / 100

Zoomin Groomin presents elevated risk due to leadership litigation history, missing profitability data, unsustainable unit growth metrics, and franchisor going concern status, despite reasonable territory protection.

Score breakdown · what drove the 52 / 100 rating

  1. 01HIGHCEO/Chairman has extensive litigation history from Liberty Tax tenure, including securities class actions, DOJ settlement, and California consent order—raises governance and ethical concerns
  2. 02MEDAverage Net Income not disclosed in FDD Item 19, preventing accurate ROI calculation and hiding potential profitability issues
  3. 03MINORExplosive unit growth of 366.7% YoY is unsustainable and suggests possible recruitment-driven model rather than organic profitability; typical mature franchises grow 10-25% annually
  4. 04MINORFranchise fee ($45,000) represents 21.8% of low average revenue ($206,495), creating thin margins before 8% royalty and operating costs
  5. 05HIGHGoing Concern status indicates financial instability at franchisor level, threatening support infrastructure and system viability
  6. 06MINOREight lawsuits plus governmental action against leadership create reputational and operational risk; pattern suggests potential compliance issues

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Zip codes, natural, or political boundaries
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
12
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Virginia

Item 11

Training & Operations

Classroom training
12 hrs
On-the-job training
0 hrs
POS system
Moego
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

19 numbers

Locked
(804) 371-••••
VA
(773) 773-••••
IL
(651) 539-••••
MN

One-time purchase · CSV download · Validation questions included

FDD download

Zoomin Groomin® · FDD (2024) PDF

Single-page checkout · instant download · CSV export of contacts available separately above