FranchiseVerdict
Window World logo
FV-02971·STRONGExcellent95

Window World

Food & Beverage - Quick ServiceFranchising since 2011Website
Investment
$123K – $363K
18th pct Quick Service
Avg revenue
$5.8M
59th pct Quick Service
Royalty
Units
211
81st pct Quick Service
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $123K – $363K including a $45K franchise fee.
  • Average unit revenue of $5.8M/year (median $4.7M).
  • Rated STRONG with a risk score of 47/100. SBA loan default rate of 0.0% across 46 loans (below the industry average).
  • 17 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).

Item 1 · who you're contracting with

The Franchisor

Legal entity
WINDOW WORLD, INC.
Parent company
null
Incorporated in
North Carolina
HQ
118 Shaver Street, North Wilkesboro, North Carolina 28659
Auditor
RANDY NEAL BLACKBURN, P.L.L.C.
Audited financials
Franchisor revenue
$45.5M
vs $47.1M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Window World unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $5,760,214
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: qsr
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $123K–$363K
Working capital
$
FDD reports $30K–$60K

Unlevered ROIC · per unit

260%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$749K
EBITDA margin
13.0%
Total invested
$288K
Payback
5 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Window World units return on equity?

Edit assumptions

Equity IRR · 5-yr

25.0%

3.05× MOIC

Year-1 DSCR

3.38×

EBITDA ÷ debt service

Equity required

$19.2M

on $34.6M purchase

Total debt

$15.4M

SBA $5.0M + senior + seller note

SBA 7(a) request ($17.3M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

Window World franchisees operate residential window, door, and siding replacement businesses, managing sales teams, coordinating installations, handling customer service, and overseeing local marketing in protected territories. Day-to-day operations include lead generation, in-home sales consultations, project management, installer coordination, and warranty support for replacement window installations.

CEO
TAMMY WHITWORTH
Founded
1997
FDD year
2026
States available
46

Item 7 · what it costs

The Vitals

Total investment
$123K – $363K
All-in to open one unit
Liquid capital
$30K – $60K
Cash you must have on hand
Franchise fee
$45K
Royalty
$.10 and $75 per unit or up to 12% of product cost
Ad fund
Up to 3.0% of Gross Sales
Total fee load
15.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$5.8M
Per unit, per year
Median gross sales
$4.7M
Item 19 type
Gross Sales and Unit Sales
Sample size
208 units
vs category median 37 · large
Range (low → high)
$518K$42.4M
Cohort dispersion
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank59th
vs Food & Beverage - Quick Service peers
Investment cost rank18th
Lower investment ranks lower (better)
Royalty rate rank84th
Lower royalty = lower percentile (better)
Unit count rank81th
vs Food & Beverage - Quick Service peers
Risk score rank13th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
211
Opened
4
Last reporting year
Closed
1
Turnover rate
0.5%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+1.4%
Net unit change last year
3-yr CAGR
-0.5%
Compounded over last 3 years
2024
211+3
Franchised units
2025
208
Franchised units
2026
212
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 24 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 24 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
46
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

47
Risk · 0-100
STRONG47 / 100

Window World presents HIGH RISK due to stagnant growth, material litigation involving trademark and registration violations, non-disclosure of unit-level financials, and royalty structures that may erode franchisee profitability.

Score breakdown · what drove the 47 / 100 rating

  1. 01MINORStagnant unit growth (1.4% YoY) indicates system contraction and weak franchisee recruitment
  2. 02MINORMultiple pending and concluded lawsuits involving trademark rights, contract disputes, and state registration violations signal operational and legal instability
  3. 03MEDNet income not disclosed in Item 19 prevents accurate ROI analysis and suggests franchisor may be hiding unfavorable unit economics
  4. 04MEDHigh royalty structure (up to 12% of product cost plus $75 per unit) combined with undisclosed profitability raises margin concerns
  5. 05MINORFranchise fee of $45,000 represents 37-100% of initial investment at lower end, creating high barrier to entry for thin margins
  6. 06MEDOnly 211 units system-wide limits bargaining power with suppliers and indicates limited brand recognition/market penetration

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
County/Parish
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
17
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
No
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
North Carolina

Item 11

Training & Operations

Classroom training
18 hrs
On-the-job training
45 hrs
POS system
WW360
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

100 numbers

Locked
(770) 809-••••
GA
(863) 665-••••
FL
(225) 706-••••
LA

One-time purchase · CSV download · Validation questions included

FDD download

Window World · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above