FranchiseVerdict
Tru by Hilton logo
FV-02796·STRONGStandard76

Tru by Hilton

Lodging - Hotels & MotelsFranchising since 2015Website
Investment
$11.7M – $17.2M
69th pct Hotels & Mote…
Avg revenue
7th pct Hotels & Mote…
Royalty
5.0%
7th pct Hotels & Mote…
Units
231
79th pct Hotels & Mote…
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $11.7M – $17.2M including a $100K franchise fee, 5.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated STRONG with a risk score of 48/100. SBA loan default rate of 0.0% across 12 loans (below the industry average).
  • System growing at 30.5% CAGR over 3 years with 231 total units — strong expansion trajectory.

Item 1 · who you're contracting with

The Franchisor

Legal entity
Hilton Franchise Holding LLC
Parent company
Hilton Domestic Operating Company Inc.
Incorporated in
Delaware
HQ
7930 Jones Branch Drive, Suite 1100, McLean, Virginia 22102
Auditor
Cherry Bekaert LLP
Audited financials
Franchisor revenue
$883.3M
vs $1.2B prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Tru by Hilton unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: hospitality
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $11.7M–$17.2M
Working capital
$
FDD reports $300K–$500K

Unlevered ROIC · per unit

1%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$83K
EBITDA margin
11.0%
Total invested
$14.8M
Payback
2154 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Franchisees develop and operate limited-service, mid-scale hotels under the Tru by Hilton brand, managing daily operations including guest services, housekeeping, maintenance, and revenue management. They pay a $100,000 franchise fee, 5% of gross rooms revenue in royalties over a 22-year term, and are responsible for all property acquisition, construction, staffing, and working capital. Franchisees must maintain brand standards while competing in a territory with no exclusive protection.

CEO
Christopher J. Nassetta
Founded
2007
FDD year
2023
States available
42

Item 7 · what it costs

The Vitals

Total investment
$11.7M – $17.2M
All-in to open one unit
Liquid capital
$300K – $500K
Cash you must have on hand
Franchise fee
$100K
Royalty
5.0%
Gross Rooms Revenue · typical 6–8%
Ad fund
4.0%
typical 3–5%
Total fee load
9.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
231
Opened
19
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+9.0%
Net unit change last year
3-yr CAGR
+30.5%
Compounded over last 3 years
2021
231+19
Franchised units
2022
212
Franchised units
2023
177
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 45 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 45 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
12
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

48
Risk · 0-100
STRONG48 / 100

Tru by Hilton presents moderate-to-cautionary risk: substantial capital requirements lack transparent financial benchmarks, unprotected territories enable internal competition, and ongoing litigation signals compliance and operational management concerns.

Score breakdown · what drove the 48 / 100 rating

  1. 01MEDNo average unit volume or net income disclosed in FDD Item 19, preventing ROI validation on $11.6M-$17.2M investment
  2. 02HIGHSignificant litigation portfolio including DOJ ADA consent decree, resort fee class actions, and trade secret misappropriation indicating operational and legal vulnerabilities
  3. 03MINORUnprotected territory creates direct competition risk; franchisees can cannibalize each other's RevPAR in same markets
  4. 04MED5% royalty on gross rooms revenue (not net) means franchisees pay fees even during low-occupancy periods; no performance thresholds disclosed
  5. 05MINORModest unit growth (9.0% YoY) across 231 locations suggests market saturation or slower-than-expected brand expansion relative to capital requirements

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Radius
Protected territory
No
Initial term
22 years
Renewal term
0 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
8
Right of first refusal
No
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Owner-operator
Optional
Governing law
New York

Item 11

Training & Operations

Classroom training
165 hrs
On-the-job training
9 hrs
POS system
OnQ
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

90 numbers

Locked
(248) 973-••••
Novi Hospitality Investment, LLC, Novi Detroit, MI,
MI
(541) 344-••••
ALKO
OR
(409) 667-••••
SRI Seawall Resorts LLC, Galveston, TX,
TX

One-time purchase · CSV download · Validation questions included

FDD download

Tru by Hilton · FDD (2023) PDF

Single-page checkout · instant download · CSV export of contacts available separately above