FranchiseVerdict
The FRONTdoor Collective logo
FV-02637·MODERATEStandard76

The FRONTdoor Collective

Business Services - Shipping & PostalFranchising since 2021Website
Investment
$125K – $455K
79th pct Shipping & Po…
Avg revenue
57th pct Shipping & Po…
Royalty
8.0%
36th pct Shipping & Po…
Units
23
36th pct Shipping & Po…
SBA default

Bottom line

  • Total investment $125K – $455K including a $50K franchise fee, 8.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 61/100.
  • Auditor disclosed a going-concern note — flagged doubt about the franchisor's ability to continue operations. Verify against the latest FDD.

Item 1 · who you're contracting with

The Franchisor

Legal entity
FRONTdoor Franchising LLC
Parent company
The FRONTdoor Collective, Inc.
Incorporated in
Delaware
HQ
6688 Nolensville Road, Suite 108 #3000, Brentwood, Tennessee 37027
Auditor
Metwally CPA PLLC
Audited financials
Franchisor revenue
$534K
vs $593K prior year
⚠ Going-concern note
Disclosed in FDD 2025
Auditor flagged doubt about continued operations. Verify against the latest FDD before deciding.

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one The FRONTdoor Collective unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: retail
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $125K–$455K
Working capital
$
FDD reports $50K–$143K

Unlevered ROIC · per unit

10%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$38K
EBITDA margin
5.0%
Total invested
$386K
Payback
123 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

The FRONTdoor Collective appears to operate as a home services or property management franchise model where franchisees manage customer relationships and service delivery. Franchisees likely handle scheduling, client communication, team coordination, and on-site service execution while paying ongoing royalties to corporate.

CEO
Dan Bourgault
Founded
2021
FDD year
2025
States available
13

Item 7 · what it costs

The Vitals

Total investment
$125K – $455K
All-in to open one unit
Liquid capital
$50K – $143K
Cash you must have on hand
Franchise fee
$50K
Royalty
8.0%
Gross Sales · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
10.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
23
Opened
1
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
1
Corporate units in the system
% franchised
96%
vs corporate-owned
Net growth (yr3)
+4.8%
Net unit change last year
3-yr CAGR
+29.4%
Compounded over last 3 years
2023
22+1
Franchised units
2024
21
Franchised units
2025
17
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 12 · 13 states reported

The Territory Map

FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.

13

states with franchisees (per FDD Item 12)

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

No SBA loan data available for this brand.

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

61
Risk · 0-100
MODERATE61 / 100

Early-stage service franchise with opacity around profitability, minimal growth traction, unprotected territory, and aggressive royalty structure creates significant earnings risk and competitive vulnerability for franchisees.

Score breakdown · what drove the 61 / 100 rating

  1. 01MEDFinancial performance metrics (revenue and net income) completely undisclosed — no Item 19 comparable earnings claims available for ROI validation
  2. 02MINORExtremely slow unit growth of only 4.8% YoY with just 23 locations suggests market saturation, weak demand, or franchisee struggles
  3. 03MINORNo territorial protection despite $50,000 franchise fee and 8% royalty structure — franchisees face direct competition from other franchisees in same area
  4. 04MINORWide investment range ($124,775–$454,520) indicates inconsistent startup costs and unclear cost structure, suggesting poor standardization
  5. 05MINOR4-year term is unusually short for franchise model — frequent renewals create uncertainty and leverage for franchisor rate increases
  6. 06MINOR8% royalty on gross sales (not net) is aggressive and leaves franchisees vulnerable during slow periods with fixed costs

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic area based on driving distance and raw data
Protected territory
No
Initial term
4 years
Renewal term
4 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Delaware

Item 11

Training & Operations

Classroom training
16 hrs
On-the-job training
48 hrs
POS system
FDC Command Center
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

4 numbers

Locked
(260) 312-••••
TN
(619) 823-••••
TN
(469) 930-••••
TN

One-time purchase · CSV download · Validation questions included

FDD download

The FRONTdoor Collective · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above