FranchiseVerdict
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FV-02534·MODERATEExcellent95FDD 2022

System4

OtherFranchising since 2004Website
Investment
$157K – $377K
53rd pct Other
Avg revenue
$1.8M
41st pct Other
Royalty
1.0%
0th pct Other
Units
55
66th pct Other
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $157K – $377K including a $125K franchise fee, 1.0% ongoing royalty.
  • Average unit revenue of $1.8M/year (median $1.5M).
  • Rated MODERATE with a risk score of 62/100. SBA loan default rate of 0.0% across 38 loans (below the industry average).
  • 12 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).

Item 1 · who you're contracting with

The Franchisor

Legal entity
System4, LLC
Parent company
Franchise Service Concepts, LLC
Incorporated in
Ohio
HQ
4700 Rockside Road, Suite 610, Independence, Ohio 44131
Auditor
Cunningham & Associates
Audited financials
Franchisor revenue
$7.9M
vs $12.5M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one System4 unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $1,845,674
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: generic
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $157K–$377K
Working capital
$
FDD reports $20K–$50K

Unlevered ROIC · per unit

116%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$351K
EBITDA margin
19.0%
Total invested
$302K
Payback
10 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 System4 units return on equity?

Edit assumptions

Equity IRR · 5-yr

28.3%

3.48× MOIC

Year-1 DSCR

2.86×

EBITDA ÷ debt service

Equity required

$10.5M

on $22.1M purchase

Total debt

$11.6M

SBA $5.0M + senior + seller note

SBA 7(a) request ($11.1M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

System4 franchisees operate a service-based business model (specific service category not detailed here). Franchisees manage daily operations, likely including client acquisition, service delivery or fulfillment, staff management (if applicable), and revenue reporting under the System4 brand and operational system.

CEO
Phillip W. Kubec
Founded
2004
FDD year
2022
States available
34

Item 7 · what it costs

The Vitals

Total investment
$157K – $377K
All-in to open one unit
Liquid capital
$20K – $50K
Cash you must have on hand
Franchise fee
$125K
Royalty
1.0%
Gross Sales · typical 6–8%
Ad fund
n/d
Total fee load
1.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$1.8M
Per unit, per year
Median gross sales
$1.5M
Item 19 type
Actual Revenues
Sample size
39 units
vs category median 20
Range (low → high)
$181K$15.7M
Cohort dispersion
Transparency
4 / 5
vs category median 3 / 5 · above
Revenue rank41th
vs Other peers
Investment cost rank53th
Lower investment ranks lower (better)
Royalty rate rank0th
Lower royalty = lower percentile (better)
Unit count rank66th
vs Other peers
Risk score rank49th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
55
Opened
3
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
5
Corporate units in the system
% franchised
91%
vs corporate-owned
Net growth (yr3)
+3.8%
Net unit change last year
3-yr CAGR
+10.2%
Compounded over last 3 years
2020
54+3
Franchised units
2021
52
Franchised units
2022
49
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 26 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 26 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
38
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

62
Risk · 0-100
MODERATE62 / 100

System4 presents high litigation and regulatory risk, undisclosed profitability metrics, stagnant unit growth, and compliance violations—unsuitable for risk-averse investors without extensive franchisee reference validation.

Score breakdown · what drove the 62 / 100 rating

  1. 01MINORMultiple class action lawsuits involving employee misclassification and wage violations suggest systemic operational or contractual issues affecting franchisee profitability and compliance risk
  2. 02MEDSEC consent order with Maryland Securities Commissioner indicates regulatory violations in sub-franchise sales, raising concerns about corporate governance and franchise disclosure practices
  3. 03MEDNet income not disclosed in FDD Item 19 prevents validation of the $1.85M average revenue claim and makes ROI analysis impossible; combined with 3.8% YoY unit growth (minimal), suggests franchisees may not be achieving profitable returns
  4. 04MINORSlow unit growth (55 units, only 3.8% YoY expansion) in a 20-year-old system indicates market saturation, weak recruitment, or franchisee dissatisfaction
  5. 05MEDHigh franchise fee ($125,000) plus startup costs up to $377,000 creates significant capital requirement with unproven payback period due to missing profitability data

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Area defined by county or city boundaries
Protected territory
Yes
Initial term
20 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
12
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
Ohio

Item 11

Training & Operations

Classroom training
78 hrs
On-the-job training
67 hrs
POS system
ServiceSync
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

38 numbers

Locked
(407) 491-••••
Borrero Facility Services Management, LLC System
FL
(775) 329-••••
Suite
NV
(415) 802-••••
CA

One-time purchase · CSV download · Validation questions included

FDD download

System4 · FDD (2022) PDF

Single-page checkout · instant download · CSV export of contacts available separately above