FranchiseVerdict
RITA’S ICE-CUSTARD-HAPPINESS logo
FV-02157·MODERATEExcellent95

Rita’s Ice-Custard-Happiness

Food & Beverage - Ice Cream & DessertsFranchising since 2017Website
Investment
$315K – $916K
76th pct Ice Cream & D…
Avg revenue
$376K
3rd pct Ice Cream & D…
Royalty
6.5%
75th pct Ice Cream & D…
Units
578
95th pct Ice Cream & D…
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $315K – $916K including a $35K franchise fee, 6.5% ongoing royalty.
  • Average unit revenue of $376K/year (median $342K).
  • Rated MODERATE with a risk score of 63/100. SBA loan default rate of 0.0% across 259 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
RITA’S FRANCHISE COMPANY, LLC
Parent company
RWIFC Holdings, LLC
Incorporated in
Delaware
HQ
1210 NORTHBROOK DRIVE, SUITE 310, TREVOSE, PA 19053
Auditor
RSM US LLP
Audited financials
Franchisor revenue
$51.2M
vs $53.4M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one RITA’S ICE-CUSTARD-HAPPINESS unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $375,779
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: restaurant
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $315K–$916K
Working capital
$
FDD reports $20K–$30K

Unlevered ROIC · per unit

5%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$32K
EBITDA margin
8.5%
Total invested
$640K
Payback
241 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 RITA’S ICE-CUSTARD-HAPPINESS units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$113K

on $564K purchase

Total debt

$451K

SBA $0.3M + senior + seller note

Overview

About

Franchisees operate ice cream and custard retail locations, managing daily customer service, product preparation, inventory management, and staffing. Revenue comes from in-store and potentially online sales of frozen desserts with a 6.5% royalty obligation on gross sales regardless of profitability.

CEO
Linda L. Chadwick
Founded
2016
FDD year
2026
States available
30

Item 7 · what it costs

The Vitals

Total investment
$315K – $916K
All-in to open one unit
Liquid capital
$20K – $30K
Cash you must have on hand
Franchise fee
$35K
Royalty
6.5%
Gross Sales · typical 6–8%
Ad fund
3.0%
typical 3–5%
Total fee load
9.5%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$376K
Per unit, per year
Median gross sales
$342K
Item 19 type
Gross Sales
Sample size
530 units
vs category median 18 · large
Range (low → high)
$30K$1.4M
Cohort dispersion
Transparency
6 / 5
vs category median 4 / 5 · above
Revenue rank3th
vs Food & Beverage - Ice Cream & Desserts peers
Investment cost rank76th
Lower investment ranks lower (better)
Royalty rate rank75th
Lower royalty = lower percentile (better)
Unit count rank95th
vs Food & Beverage - Ice Cream & Desserts peers
Risk score rank59th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
578
Opened
22
Last reporting year
Closed
11
Turnover rate
1.9%
Company-owned
9
Corporate units in the system
% franchised
98%
vs corporate-owned
Net growth (yr3)
+0.9%
Net unit change last year
3-yr CAGR
+4.2%
Compounded over last 3 years
2024
569+9
Franchised units
2025
564
Franchised units
2026
546
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 21 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 21 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
259
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

63
Risk · 0-100
MODERATE63 / 100

Rita's presents HIGH RISK due to going concern issues, active fraud litigation, declining unit count, and missing financial disclosures that prevent proper ROI evaluation.

Score breakdown · what drove the 63 / 100 rating

  1. 01HIGHGoing Concern status is FALSE, indicating potential financial instability at corporate level
  2. 02MEDNet Income not disclosed in Item 19, preventing ROI analysis on $315k-$915k investment
  3. 03MINORSystem contracting at 0.9% YoY with only 578 units suggests declining franchise appeal
  4. 04HIGHActive litigation including TCPA class action and California Franchise Law fraud allegations demonstrates legal exposure
  5. 05HIGHMulti-plaintiff lawsuit alleging constructive fraud and franchise law violations suggests systemic franchisee disputes
  6. 06MEDHigh investment range ($600k spread) with undisclosed profitability creates opacity around unit economics

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Radius
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
2
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Pennsylvania

Item 11

Training & Operations

Classroom training
10 hrs
On-the-job training
90 hrs
POS system
Clover/Bypass POS system
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

100 numbers

Locked
(487) 417-••••
(965) 459-••••
(344) 949-••••

One-time purchase · CSV download · Validation questions included

FDD download

RITA’S ICE-CUSTARD-HAPPINESS · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above