FranchiseVerdict
Preferred Care At Home logo
FV-02019·MODERATEExcellent91

Preferred Care At Home

Formerly known as Help at Home

Health & Wellness - Senior CareFranchising since 2013Website
Investment
$84K – $112K
34th pct Senior Care
Avg revenue
$109K
0th pct Senior Care
Royalty
Units
130
68th pct Senior Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $84K – $112K including a $65K franchise fee.
  • Average unit revenue of $109K/year.
  • Rated MODERATE with a risk score of 66/100. SBA loan default rate of 0.0% across 11 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
Help At Home Franchise Service, L.L.C.
Incorporated in
Florida
HQ
414 Clinch Ave, Knoxville, TN 37902
Auditor
BAS Partners
Audited financials
Franchisor revenue
$2.9M
vs $3.0M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Preferred Care At Home unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $108,598
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: personal services
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $84K–$112K
Working capital
$
FDD reports $7K–$8K

Unlevered ROIC · per unit

22%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$23K
EBITDA margin
21.0%
Total invested
$105K
Payback
55 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Preferred Care At Home units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$304K

on $1.5M purchase

Total debt

$1.2M

SBA $0.8M + senior + seller note

Overview

About

Franchisees operate in-home senior care and personal assistance services, managing caregiver scheduling, client intake, billing, and quality assurance for elderly and disabled clients. Day-to-day operations include direct client acquisition, caregiver recruitment and training, compliance with state healthcare regulations, and managing care delivery across their protected territory.

CEO
Frank V. Guerrieri
Founded
2013
FDD year
2026
States available
16

Item 7 · what it costs

The Vitals

Total investment
$84K – $112K
All-in to open one unit
Liquid capital
$7K – $8K
Cash you must have on hand
Franchise fee
$65K
Royalty
3-tiered fee structure: 5% on the first $110,000; 4% on m…
Ad fund
3.0%
typical 3–5%
Total fee load
8.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$109K
Per unit, per year
Median gross sales
Item 19 type
Actual average and median monthly gross revenue
Sample size
85 units
vs category median 23 · large
Range (low → high)
$17K$308K
Cohort dispersion
Transparency
3 / 5
vs category median 4 / 5 · below
Revenue rank0th
vs Health & Wellness - Senior Care peers
Investment cost rank34th
Lower investment ranks lower (better)
Royalty rate rank71th
Lower royalty = lower percentile (better)
Unit count rank68th
vs Health & Wellness - Senior Care peers
Risk score rank84th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
130
Opened
8
Last reporting year
Closed
6
Turnover rate
4.6%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+0.0%
Net unit change last year
3-yr CAGR
+8.3%
Compounded over last 3 years
2024
130+2
Franchised units
2025
130
Franchised units
2026
120
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 5 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 5 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
11
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

66
Risk · 0-100
MODERATE66 / 100

Franchisor in financial distress with going concern status, history of breach-of-contract litigation with franchisees, and average franchisee revenues insufficient to support profitability—avoid until Chapter 11 emergence and financial stability are confirmed.

Score breakdown · what drove the 66 / 100 rating

  1. 01HIGHGoing concern warning indicates franchisor financial distress and potential inability to support franchisees
  2. 02MINORThree franchisee arbitration cases alleging breach of contract resolved through Chapter 11 reorganization suggests systemic franchisor issues and broken promises
  3. 03MEDAverage revenue of $108,598.52 is barely above the first royalty tier threshold ($110,000), indicating most franchisees operate at minimum profitability with limited upside
  4. 04MEDNo disclosed average net income prevents assessment of actual franchisee profitability relative to $83,500-$111,500 investment
  5. 05MINOROnly 130 units with unknown growth trajectory suggests stagnant or declining system during period when home care franchises expanded
  6. 06HIGHDeclining unit count inferred from Chapter 11 reorganization and litigation pattern indicates system contraction and franchisor instability
  7. 07MEDRoyalty structure (5% on first tier) combined with low average revenues means limited margin for franchisee profit after royalties, rent, payroll, and insurance

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Geographic area by population demographics
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
4
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Tennessee

Item 11

Training & Operations

Classroom training
32 hrs
On-the-job training
32 hrs
POS system
WellSky
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

8 numbers

Locked
(301) 642-••••
MD
(561) 455-••••
FL
(517) 614-••••
MI

One-time purchase · CSV download · Validation questions included

FDD download

Preferred Care At Home · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above