FranchiseVerdict
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FV-01956·MODERATEExcellent91

Pinkberry

Food & Beverage - Quick ServiceFranchising since 2016Website
Investment
$285K – $663K
59th pct Quick Service
Avg revenue
$648K
13th pct Quick Service
Royalty
6.0%
46th pct Quick Service
Units
59
62nd pct Quick Service
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $285K – $663K including a $35K franchise fee, 6.0% ongoing royalty.
  • Average unit revenue of $648K/year (median $664K).
  • Rated MODERATE with a risk score of 63/100. SBA loan default rate of 0.0% across 26 loans (below the industry average).
  • 21 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).

Item 1 · who you're contracting with

The Franchisor

Legal entity
Kahala Franchising, L.L.C.
Parent company
Kahala Brands, Inc.
Incorporated in
Arizona
HQ
9311 E. Via De Ventura, Scottsdale, Arizona 85258
Auditor
PricewaterhouseCoopers LLP
Audited financials
Franchisor revenue
$606.6M
vs $597.5M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Pinkberry unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $648,231
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: qsr
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $285K–$663K
Working capital
$
FDD reports $25K–$25K

Unlevered ROIC · per unit

18%

Below typical band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$91K
EBITDA margin
14.0%
Total invested
$499K
Payback
66 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 Pinkberry units return on equity?

Edit assumptions

Equity IRR · 5-yr

49.9%

7.57× MOIC

Year-1 DSCR

1.88×

EBITDA ÷ debt service

Equity required

$908K

on $4.5M purchase

Total debt

$3.6M

SBA $2.3M + senior + seller note

Overview

About

Pinkberry franchisees operate frozen yogurt retail locations, managing daily operations including product preparation, customer service, inventory management, and point-of-sale transactions. Franchisees must maintain brand standards, staff scheduling, local marketing, and facility maintenance while paying 6% royalties on all gross sales to the franchisor.

CEO
Eric Lefebvre
Founded
2008
FDD year
2025
States available
11

Item 7 · what it costs

The Vitals

Total investment
$285K – $663K
All-in to open one unit
Liquid capital
$25K – $25K
Cash you must have on hand
Franchise fee
$35K
Royalty
6.0%
Gross Sales · typical 6–8%
Ad fund
2.0%
typical 3–5%
Total fee load
8.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$648K
Per unit, per year
Median gross sales
$664K
Item 19 type
Gross Sales
Sample size
55 units
vs category median 37
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank13th
vs Food & Beverage - Quick Service peers
Investment cost rank59th
Lower investment ranks lower (better)
Royalty rate rank46th
Lower royalty = lower percentile (better)
Unit count rank62th
vs Food & Beverage - Quick Service peers
Risk score rank56th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
59
Opened
4
Last reporting year
Closed
8
Turnover rate
13.6%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
-6.3%
Net unit change last year
3-yr CAGR
-7.8%
Compounded over last 3 years
2023
59-4
Franchised units
2024
63
Franchised units
2025
64
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 11 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 11 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
26
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

63
Risk · 0-100
MODERATE63 / 100

Pinkberry presents high risk due to a contracting franchise system (-6.3% YoY), undisclosed net profitability, significant litigation history including franchise law violations, and unprotected territory—creating substantial financial exposure for new franchisees in a declining brand.

Score breakdown · what drove the 63 / 100 rating

  1. 01MEDUnit count declined 6.3% YoY (59 units) indicating system contraction and potential market saturation or operational challenges
  2. 02HIGHHistory of litigation involving breach of contract, misrepresentation, and franchise law violations suggests franchisor-franchisee relationship issues and legal risk exposure
  3. 03MINORNo average net income disclosure despite $648K average revenue — inability or unwillingness to show profitability is a major red flag
  4. 04MINORUnprotected territory creates direct competition risk; franchisor can place additional units nearby, cannibalizing sales
  5. 05MINORHigh initial investment ($285K-$663K) combined with declining unit economics and 6% royalty burden in contracting system
  6. 06HIGHFranchisor litigation history including lawsuits filed against franchisees suggests enforcement-heavy approach and potential relationship deterioration

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Protected territory
No
Initial term
10 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
21
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
Arizona

Item 11

Training & Operations

Classroom training
40 hrs
On-the-job training
80 hrs

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

36 numbers

Locked
(818) 885-••••
CA
(916) 640-••••
CA
(310) 414-••••
CA

One-time purchase · CSV download · Validation questions included

FDD download

Pinkberry · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above