PackageHub Business Centers Franchise Cost, Revenue & Review 2026
Data from FDD filing
Analysis by FranchiseVerdict Research · Methodology
PackageHub Business Centers is a retail shipping and mailbox franchise offering multi-carrier shipping, package receiving, printing, and notary. Franchisees run storefront centers serving consumers and small businesses.
FranchiseVerdict summary · 2026
A PackageHub Business Centers franchise requires a total initial investment of $6K – $13K. The 2025 FDD does not disclose unit-level revenue (no Item 19). FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Data last verified · figures per the 2025 FDD issuance
Overview
- Investment
- $6K – $13K
- 2nd pct Business Serv…
- Avg gross sales
- N/A
- Royalty
- N/A
- Units
- 1,156
- 65th pct Business Serv…
- SBA charge-off
- N/A
Quick verdict · Business Services · color = vs category peers
Green = favorable by >10% vs Business Services avg · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $6K – $13K.
- RETURNSRevenues comprise membership fee revenue ($1,059,400 in 2024) and other revenues ($138,354 in 2024). Audited financials of PBC, LLC, fiscal year ended December 31.
- RISKVerdict A (Strongest tier), verdict score 71/100 (higher is better).
- GROWTHSystem growing at 60.6% CAGR over 3 years with 1156 total units. Strong expansion trajectory.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- PBC, LLC
- Parent company
- PBC Capital, Inc.
- Predecessor
- PBC, LLC (Delaware)
- Prior franchisor entity
- CEO title
- President
- Brandon Gale
- CEO experience
- 2020 yrs
- Years in role or industry
- Founder active
- Yes
- Original founder still leading the business
- Incorporated in
- TX
- HQ
- 1201 Richardson Drive Ste. 200, Richardson, Texas 75080
- Auditor
- A&G, LLP
- Audited financials
- Franchisor revenue
- $1.2M
- vs $803K prior year
Overview
About
- CEO
- Brandon Gale
- Headquarters
- TX
- Founded
- 2020
- FDD year
- 2025
- States available
- 47
Can you afford it, and what does the money buy?
Entry cost runs 97% below the typical business services franchise.
Source: FDD 2025 · Items 5–7
Full Item 7 breakdown15 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Feenot refundable | $0 | $500 | |
| Membership Fee (3 months)not refundable | $300 | $300 | |
| Retail Shipping Associates Premium Membership Fee (3 months)not refundable | $90 | $90 | |
| Real Property Lease/Ownershipnot refundable | — | — | |
| Leasehold Improvementsnot refundable | $0 | $3K | |
| Furniture, Fixtures, and Equipmentnot refundable | $0 | $3K | |
| Suppliesnot refundable | $0 | $500 | |
| Signagenot refundable | $150 | $150 | |
| Computer Hardware Software Licensing Feesnot refundable | $2K | $3K | |
| Online Postage Subscriptionnot refundable | $60 | $60 | |
| Insurancenot refundable | $3K | $3K | |
| Business licenses, tax registrations, and permitsnot refundable | — | — | |
| Business Entity Establishment Feesnot refundable | — | — | |
| Certification Trainingnot refundable | $0 | $600 | |
| Additional Funds (3-month period)not refundable | — | — | |
| Total initial investment | $6K | $13K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $6K – $13K
- Top 40% of category vs category
- Liquid capital req'd
- $0 – $0
- Top 40% of category vs category
- Franchise fee
- N/A
- Top 40% of category vs category
- Royalty
- $100/month membership fee (Early Adopter: $25 less than c…
- Ad fund
- 0.0%
- typical 3–5%
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty (flat) | $100 per month membership fee; Early Adopters (start date on or before Oct 10, 2021) pay $25 less than current rate |
| Marketing / ad fund | 0.0% of gross sales |
| Technology fee | $0 |
| Training fee | $600 |
| Transfer fee | $500 |
| Renewal fee | $0 |
| Inventory (initial) | $0 – $500 |
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
PackageHub Business Centers did not disclose financial performance in FDD Item 19. The ROIC and return models require Item 19 revenue. Without it all inputs are estimates. You can still run the calculator with your own assumptions by entering an expected revenue figure.
Returns model · single-unit ROIC
What would one PackageHub Business Centers unit return on the cash you put in?
Unlevered ROIC · per unit
Estimated return on your total franchise investment, before any debt financing.
1342%
Above the 30–60% band. Verify revenue is per-unit average
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
Revenues comprise membership fee revenue ($1,059,400 in 2024) and other revenues ($138,354 in 2024). Audited financials of PBC, LLC, fiscal year ended December 31.
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Disclosure
Franchisor chose not to disclose financial performance representations. You will need to gather unit economics directly from existing franchisees.
Operator retention
System expanding at 60.6% CAGR over 3 years across 1,156 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Business Services averages
How PackageHub Business Centers Compares
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 1,156
- Opened
- 300
- Last reporting year
- Closed
- 42
- Terminated
- 9
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 18
- Term expired, not renewed (per Item 20)
- Turnover rate
- 6.0%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (3-yr)
- +60.6%
- Net unit change over 3 years
- 3-yr CAGR
- +60.6%
- Compounded over last 3 years
3-year detail · Item 20
- Opened (3yr)
- 300
- Closed (3yr)
- 42
- Terminated (3yr)
- 9
- Non-renewed (3yr)
- 18
- Transfers (3yr)
- 45
- Reacquired (3yr)
- 0
- Franchisor bought back
- Transfer rate
- 3.9%
- Owners selling to other franchisees
- Continuity rate
- 95.7%
- Units that stayed open
- Termination rate
- 2.3%
- Franchisor-initiated terminations
- Ceased ops
- 3.6%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 47 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
No SBA loan data available for this brand.
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
PackageHub presents significant due diligence gaps—no disclosed unit economics, unprotected territory, and aggressive growth without profitability transparency create elevated risk for undercapitalized franchisees.
Litigation (Item 3)
No litigation required to be disclosed in Item 3
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · A&G, LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: Yes
- Must buy proprietary products: No
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 71 / 100 verdict
- 01MEDNo average revenue or net income disclosed in FDD Item 19 — impossible to validate ROI on $6K-$13K investment
- 02MINORUnprotected territory creates direct competition risk; 1,173 units with 26.7% YoY growth suggests market saturation potential
- 03MINORUltra-low monthly royalty ($100) may indicate low franchisor support, quality control, or revenue-sharing model sustainability
- 04MINOR3-year term is short; high turnover risk suggests franchisees may not find business model sustainable long-term
- 05MINORZero franchise fee is unusual and may signal weak franchisor vetting, onboarding, or commitment to franchisee success
- 06MEDRapid unit growth (26.7% YoY) without disclosed profitability metrics suggests quantity-over-quality expansion
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 3 years |
|---|---|
| Renewal term | 3 years |
| Territory type | none |
| Protected territory | No |
| Exclusive territoryℹ | No |
| Online sales rightsℹ | Granted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Right of first refusalℹ | No |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Curable defaultsℹ | 9 |
| Mandatory arbitration | Yes |
| Arbitration location | McKinney, Collin County, Texas |
| Jury trial waiver | Yes |
| Governing law | TX |
| Litigation count | 0 |
View Item 3 litigation summary
No litigation required to be disclosed in Item 3
Items 10, 11
Training & Operations
- Classroom training
- 15 hrs
- On-the-job training
- 0 hrs
- Training location
- Online (virtual classroom)
- Ongoing training
- Required
- Field support
- 0 hrs/yr
- On-site visits per year
- Time to open
- 1 mo
- From signing to launch
- Franchisor financing
- Not offered
- Item 10
- POS system
- PBC-approved POS software (third-party)
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: PBC-approved POS software (third-party)
Item 20 · call current owners
Franchisee Contacts
1,216 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
PackageHub Business Centers · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a PackageHub Business Centers franchise?
The total investment to open a PackageHub Business Centers franchise ranges from $6K – $13K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do PackageHub Business Centers franchise owners earn?
PackageHub Business Centers does not disclose average franchise owner earnings in their FDD Item 19. Not all franchisors are required to make financial performance representations. We recommend asking existing franchisees directly about their financial experience.
What is Item 19 in the PackageHub Business Centers FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the PackageHub Business Centers FDD and qualifies whose outlets they describe.
What is PackageHub Business Centers's franchise failure rate?
SBA 7(a) loan charge-off data is not available for PackageHub Business Centers (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many PackageHub Business Centers franchise locations are there?
As of their most recent FDD filing, PackageHub Business Centers has 1,156 total units in the United States, including 1,156 franchised units and 0 company-owned units. 300 new units were opened in the latest reporting year.
Is PackageHub Business Centers a good franchise to buy?
FranchiseVerdict rates PackageHub Business Centers as a A-grade franchise with a verdict score of 71 out of 100 (higher is better), based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.