FranchiseVerdict
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FV-01864·MODERATEStandard67

PackageHub Business Centers

Business Services - Shipping & PostalFranchising since 2020Website
Investment
$6K – $13K
0th pct Shipping & Po…
Avg revenue
57th pct Shipping & Po…
Royalty
Units
1,173
100th pct Shipping & Po…
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $6K – $13K including a $0 franchise fee.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 62/100. SBA loan default rate of 0.0% across 2 loans (below the industry average).
  • Auditor disclosed a going-concern note — flagged doubt about the franchisor's ability to continue operations. Verify against the latest FDD.

Item 1 · who you're contracting with

The Franchisor

Legal entity
PBC, LLC
Parent company
PBC Capital, Inc.
Incorporated in
Texas
HQ
1201 Richardson Dr. Ste. 200, Richardson, Texas 75080
Auditor
A&G, LLP
Audited financials
Franchisor revenue
$803K
vs $1.2M prior year
⚠ Going-concern note
Disclosed in FDD 2025
Auditor flagged doubt about continued operations. Verify against the latest FDD before deciding.

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one PackageHub Business Centers unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: retail
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $6K–$13K
Working capital
$
Item 7 didn't break this out — defaulted to ~10% of annual revenue

Unlevered ROIC · per unit

711%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$68K
EBITDA margin
9.0%
Total invested
$9K
Payback
2 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

PackageHub franchisees operate small business service centers providing mailbox, package receiving, shipping, and related services (UPS/FedEx drops, notary, etc.) to individuals and small businesses. Day-to-day work involves customer service, processing shipments, maintaining inventory, and managing walk-in/counter traffic in leased retail spaces.

CEO
Brandon Gale
Founded
2019
FDD year
2025
States available
47

Item 7 · what it costs

The Vitals

Total investment
$6K – $13K
All-in to open one unit
Liquid capital
$0 – $0
Cash you must have on hand
Franchise fee
$0
Royalty
$100.00 per month
Ad fund
0.0%
typical 3–5%

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
1,173
Opened
300
Last reporting year
Closed
69
Turnover rate
5.9%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+26.7%
Net unit change last year
3-yr CAGR
+62.9%
Compounded over last 3 years
2023
1,173+231
Franchised units
2024
926
Franchised units
2025
720
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 7 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 7 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
2
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

62
Risk · 0-100
MODERATE62 / 100

PackageHub presents significant due diligence gaps—no disclosed unit economics, unprotected territory, and aggressive growth without profitability transparency create elevated risk for undercapitalized franchisees.

Score breakdown · what drove the 62 / 100 rating

  1. 01MEDNo average revenue or net income disclosed in FDD Item 19 — impossible to validate ROI on $6K-$13K investment
  2. 02MINORUnprotected territory creates direct competition risk; 1,173 units with 26.7% YoY growth suggests market saturation potential
  3. 03MINORUltra-low monthly royalty ($100) may indicate low franchisor support, quality control, or revenue-sharing model sustainability
  4. 04MINOR3-year term is short; high turnover risk suggests franchisees may not find business model sustainable long-term
  5. 05MINORZero franchise fee is unusual and may signal weak franchisor vetting, onboarding, or commitment to franchisee success
  6. 06MEDRapid unit growth (26.7% YoY) without disclosed profitability metrics suggests quantity-over-quality expansion

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Specific Location
Protected territory
No
Initial term
3 years
Renewal term
3 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
0
Right of first refusal
No
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Owner-operator
Optional
Governing law
Texas

Item 11

Training & Operations

Classroom training
15 hrs
On-the-job training
0 hrs
POS system
PBC-approved POS software system
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

87 numbers

Locked
(951) 277-••••
CA
(818) 557-••••
CA
(480) 860-••••
AZ

One-time purchase · CSV download · Validation questions included

FDD download

PackageHub Business Centers · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above