PackageHub Business CentersFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A PackageHub Business Centers franchise requires a total initial investment of $6K – $13K. The 2025 FDD does not disclose unit-level revenue (no Item 19). Verdict grade: A. Run a live ROI scan →
Data last verified June 18, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $6K – $13K
- 1st pct Business Serv…
- Avg gross sales
- N/A
- 29th pct Business Serv…
- Royalty
- N/A
- Units
- 1,173
- 54th pct Business Serv…
- SBA default
- N/A
Quick verdict · Business Services · color = vs category peers
Green = >15% above Business Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
The system grew 27% year-over-year. Fast growth means demand, but can strain support.
The franchisor's auditor raised doubt about continued operations. This is a serious risk signal.
Large franchise systems benefit from brand recognition, supply chain leverage, and proven operations.
Bottom line
- Total investment $6K – $13K including a $0 franchise fee.
- No Item 19 financial performance data disclosed. The franchisor chose not to publish revenue figures.
- Verdict A (Top Quintile) with a risk score of 44/100.
- Auditor disclosed a going-concern note, which flagged doubt about the franchisor's ability to continue operations. Verify against the latest FDD.
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- PBC, LLC
- Parent company
- PBC Capital, Inc.
- CEO title
- President
- Brandon Gale
- CEO experience
- 2020 yrs
- Years in role or industry
- Founder active
- Yes
- Original founder still leading the business
- Incorporated in
- TX
- HQ
- 1201 Richardson Dr. Ste. 200, Richardson, Texas 75080
- Auditor
- A&G, LLP
- Audited financials
- Franchisor revenue
- $803K
- vs $1.2M prior year
- ⚠ Going-concern note
- Disclosed in FDD 2025
- Auditor flagged doubt about continued operations. Verify against the latest FDD before deciding.
Overview
About
PackageHub franchisees operate small business service centers providing mailbox, package receiving, shipping, and related services (UPS/FedEx drops, notary, etc.) to individuals and small businesses. Day-to-day work involves customer service, processing shipments, maintaining inventory, and managing walk-in/counter traffic in leased retail spaces.
- CEO
- Brandon Gale
- Headquarters
- TX
- Founded
- 2019
- FDD year
- 2025
- States available
- 47
FDD Item 7 · 2025 filing · 15 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Feenot refundable | $0 | $500 | |
| Membership Fee (3 months)not refundable | $300 | $300 | |
| Retail Shipping Associates Premium Membership Fee (3 months)not refundable | $90 | $90 | |
| Real Property Lease/Ownershipnot refundable | — | — | |
| Leasehold Improvementsnot refundable | $0 | $3K | |
| Furniture, Fixtures, and Equipmentnot refundable | $0 | $3K | |
| Suppliesnot refundable | $0 | $500 | |
| Signagenot refundable | $150 | $150 | |
| Computer Hardware Software Licensing Feesnot refundable | $2K | $3K | |
| Online Postage Subscriptionnot refundable | $60 | $60 | |
| Insurancenot refundable | $3K | $3K | |
| Business licenses, tax registrations, and permitsnot refundable | — | — | |
| Business Entity Establishment Feesnot refundable | — | — | |
| Certification Trainingnot refundable | $0 | $600 | |
| Additional Funds (3-month period)not refundable | — | — | |
| Total initial investment | $6K | $13K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $6K – $13K
- Better than avg vs category
- Liquid capital req'd
- $0 – $0
- Better than avg vs category
- Franchise fee
- N/A
- Better than avg vs category
- Royalty
- $100.00 per month
- Ad fund
- 0.0%
- typical 3–5%
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Marketing / ad fund | 0.0% of gross sales |
| Technology fee | $0 |
| Training fee | $600 |
| Transfer fee | $500 |
| Renewal fee | $0 |
Financial Performance
This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.
vs Business Services averages
How PackageHub Business Centers Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 1,173
- Opened
- 300
- Last reporting year
- Closed
- 69
- Terminated
- 9
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 18
- Term expired, not renewed (per Item 20)
- Turnover rate
- 5.9%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (yr3)
- +26.7%
- Net unit change last year
- 3-yr CAGR
- +62.9%
- Compounded over last 3 years
3-year detail · Item 20
- Transfers (3yr)
- 45
- Transfer rate
- 3.9%
- Owners selling to other franchisees
- Continuity rate
- 95.7%
- Units that stayed open
- Termination rate
- 2.3%
- Franchisor-initiated terminations
- Ceased ops
- 3.6%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 47 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA loan disclosures. This brand has only 2 7(a) loans on file; statistical reliability is limited below 10 loans.
- Total loans
- 2
- Loan volume
- N/A
- Amount data pending
- Median loan
- N/A
- Charge-off rate
- N/A
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- N/A
- 5-yr charge-off
- N/A
- Loans approved 2021+
- Active lenders
- 0
- Defaults
- 0
Explore lender portfolios on Bank Reports or regional data on State Reports.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
PackageHub presents significant due diligence gaps—no disclosed unit economics, unprotected territory, and aggressive growth without profitability transparency create elevated risk for undercapitalized franchisees.
Litigation (Item 3)
No litigation required to be disclosed
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · A&G, LLP⚠ Going-concern note flagged
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: No
- Kickbacks from required suppliers: No
- Must buy proprietary products: No
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 44 / 100 rating
- 01MEDNo average revenue or net income disclosed in FDD Item 19 — impossible to validate ROI on $6K-$13K investment
- 02MINORUnprotected territory creates direct competition risk; 1,173 units with 26.7% YoY growth suggests market saturation potential
- 03MINORUltra-low monthly royalty ($100) may indicate low franchisor support, quality control, or revenue-sharing model sustainability
- 04MINOR3-year term is short; high turnover risk suggests franchisees may not find business model sustainable long-term
- 05MINORZero franchise fee is unusual and may signal weak franchisor vetting, onboarding, or commitment to franchisee success
- 06MEDRapid unit growth (26.7% YoY) without disclosed profitability metrics suggests quantity-over-quality expansion
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 3 years |
|---|---|
| Renewal term | 3 years |
| Territory type | Specific Location |
| Protected territory | No |
| Exclusive territoryℹ | No |
| Online sales rightsℹ | Granted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Right of first refusalℹ | No |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Arbitration location | McKinney, Texas |
| Jury trial waiver | Yes |
| Governing law | Texas |
| Litigation count | 0 |
View Item 3 litigation summary
No litigation required to be disclosed
Items 10, 11
Training & Operations
- Classroom training
- 15 hrs
- On-the-job training
- 0 hrs
- Training location
- Online
- Field support
- 0 hrs/yr
- On-site visits per year
- Time to open
- 1 mo
- From signing to launch
- POS system
- PBC-approved POS software system
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: PBC-approved POS software system
Item 20 · call current owners
Franchisee Contacts
1,216 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
PackageHub Business Centers · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a PackageHub Business Centers franchise?
The total investment to open a PackageHub Business Centers franchise ranges from $6K – $13K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do PackageHub Business Centers franchise owners earn?
PackageHub Business Centers does not disclose average franchise owner earnings in their FDD Item 19. Not all franchisors are required to make financial performance representations. We recommend asking existing franchisees directly about their financial experience.
What is PackageHub Business Centers's franchise failure rate?
SBA 7(a) loan charge-off data is not available for PackageHub Business Centers (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many PackageHub Business Centers franchise locations are there?
As of their most recent FDD filing, PackageHub Business Centers has 1,173 total units in the United States, including 720 franchised units and 0 company-owned units. 300 new units were opened in the latest reporting year.
Is PackageHub Business Centers a good franchise to buy?
FranchiseVerdict rates PackageHub Business Centers as a A-grade franchise with a risk score of 44 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.