PackageHub Business Centers Franchise Cost, Revenue & Review 2026
- Investment
- $6K – $13K
- Disclosed sales
- not disclosed
- SBA charge-off
- Not SBA-matched
Data from FDD filing
Analysis by FranchiseVerdict Research · Methodology
PackageHub Business Centers is a retail shipping and mailbox franchise offering multi-carrier shipping, package receiving, printing, and notary. Franchisees run storefront centers serving consumers and small businesses.
FranchiseVerdict summary · 2026
A PackageHub Business Centers franchise requires a total initial investment of $6K – $13K. This franchisor makes no financial performance representation in Item 19 of its FDD. Item 19 is voluntary under the FTC Franchise Rule, and this filing states that it makes none, so no revenue or earnings figures are disclosed. Declining to publish one is lawful and is not evidence of how the outlets perform. It does mean that less about this brand can be verified from its filing, and the FranchiseVerdict grade - an editorial assessment, not investment advice - reflects that. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: medium - issued 12 to 24 months ago; a newer filing is likely on file
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✗ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored2 of 3 headline figures on this page cite a page of the filing; the rest are marked “Not cited” beside the figure.
Overview
- Investment
- $6K – $13K
- 2nd pct Business Serv…
- Avg gross sales
- N/A
- Royalty
- Flat fee
- Units
- 1,156
- 65th pct Business Serv…
- SBA charge-off
- N/A
Quick verdict · Business Services · color = vs category peers
Green = favorable by >10% vs Business Services median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $6K – $13K.
- RETURNSThis franchisor makes no financial performance representation in Item 19 of its FDD. Item 19 is voluntary under the FTC Franchise Rule, and this filing states that it makes none, so no revenue or earnings figures are disclosed. Declining to publish one is lawful and is not evidence of how the outlets perform. It does mean that less about this brand can be verified from its filing, and the FranchiseVerdict grade - an editorial assessment, not investment advice - reflects that.
- RISKVerdict A (Strongest tier), verdict score 71/100 (higher is better).
- GROWTHPositive: net +230 franchised outlets in the latest year (300 opened, 42 closed) (Item 20).
- GROWTHSystem growing at 60.6% CAGR over 3 years with 1156 total units. Strong expansion trajectory.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- PBC, LLC
- Parent company
- PBC Capital, Inc.
- FDD Item 1, page 8 of the 2025 FDD
- Predecessor
- PBC, LLC (Delaware)
- Prior franchisor entity
- CEO title
- President
- Brandon Gale
- CEO experience
- 2020 yrs
- Years in role or industry
- Founder active
- Yes
- Original founder still leading the business
- Incorporated in
- TX
- HQ
- 1201 Richardson Drive Ste. 200, Richardson, Texas 75080
- Auditor
- A&G, LLP
- Audited financials
- Franchisor revenue
- $1.2M
- vs $803K prior year
Overview
About
- CEO
- Brandon Gale
- Headquarters
- TX
- Founded
- 2020
- FDD year
- 2025
- States available
- 47
Can you afford it, and what does the money buy?
Entry cost runs 93% below the typical business services franchise.
Source: FDD 2025 · Items 5–7
Full Item 7 breakdown15 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Feenot refundable | $0 | $500 | |
| Membership Fee (3 months)not refundable | $300 | $300 | |
| Retail Shipping Associates Premium Membership Fee (3 months)not refundable | $90 | $90 | |
| Real Property Lease/Ownershipnot refundable | — | — | |
| Leasehold Improvementsnot refundable | $0 | $3K | |
| Furniture, Fixtures, and Equipmentnot refundable | $0 | $3K | |
| Suppliesnot refundable | $0 | $500 | |
| Signagenot refundable | $150 | $150 | |
| Computer Hardware Software Licensing Feesnot refundable | $2K | $3K | |
| Online Postage Subscriptionnot refundable | $60 | $60 | |
| Insurancenot refundable | $3K | $3K | |
| Business licenses, tax registrations, and permitsnot refundable | — | — | |
| Business Entity Establishment Feesnot refundable | — | — | |
| Certification Trainingnot refundable | $0 | $600 | |
| Additional Funds (3-month period)not refundable | — | — | |
| Total initial investment | $6K | $13K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $6K – $13K
- Top 40% of category vs category
- Liquid capital req'd
- $0 – $0
- Top 40% of category vs category
- Franchise fee
- N/A
- Paid to franchisor at signing
- Royalty
- $100/month membership fee (Early Adopter: $25 less than c…
- Ad fund
- 0.0%
- typical 3–5%
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty (flat) | $100 per month membership fee; Early Adopters (start date on or before Oct 10, 2021) pay $25 less than current rate |
| Marketing / ad fund | 0.0% |
| Technology fee | $0 |
| Training fee | $600 |
| Transfer fee | $500 |
| Renewal fee | $0 |
| Inventory (initial) | $0 – $500 |
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
PackageHub Business Centers makes no financial performance representation in Item 19 of its FDD - a voluntary item under the FTC Franchise Rule - so no unit revenue figures are disclosed. The return models need a revenue figure to start from, and the operating costs that turn gross sales into a profit are in no FDD. Enter your own and the calculator runs on your assumptions — nothing here is modelled until you do.
Returns model · single-unit ROIC
What would one PackageHub Business Centers unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for annual revenue, royalty rate, COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
No financial performance representation
This franchisor makes no financial performance representation in Item 19 of its FDD. Item 19 is voluntary under the FTC Franchise Rule, and this filing states that it makes none, so no revenue or earnings figures are disclosed. Declining to publish one is lawful and is not evidence of how the outlets perform. It does mean that less about this brand can be verified from its filing, and the FranchiseVerdict grade - an editorial assessment, not investment advice - reflects that.
Item 20 of the FDD lists current and former franchisees; asking them directly is the standard way to fill this gap.
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Disclosure
This franchisor makes no financial performance representation in Item 19 of its FDD. Item 19 is voluntary under the FTC Franchise Rule, and this filing states that it makes none, so no revenue or earnings figures are disclosed. Declining to publish one is lawful and is not evidence of how the outlets perform. It does mean that less about this brand can be verified from its filing, and the FranchiseVerdict grade - an editorial assessment, not investment advice - reflects that. Item 20 of the FDD lists current and former franchisees; asking them directly is the standard way to fill this gap.
Operator retention
System expanding at 60.6% CAGR over 3 years across 1,156 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Business Services medians
How PackageHub Business Centers Compares
Category median of published Business Services brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 1,156
- Opened
- 300
- Last reporting year
- Closed
- 42
- Terminated
- 9
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 18
- Term expired, not renewed (per Item 20)
- Turnover rate
- 6.0%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (3-yr)
- +60.6%
- Net unit change over 3 years
- 3-yr CAGR
- +60.6%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Terminated
- 9
- Not renewed
- 18
- Transferred
- 45
- Reacquired
- 0
- Franchisor bought back
- Signed, not yet open
- 0
- 0.00 per open outlet · Item 20 Table 5
- Projected new
- 147
- Franchisor's next-year forecast
- Transfer rate
- 3.9%
- Owners selling to other franchisees
- Continuity rate
- 95.7%
- Units that stayed open
- Termination rate
- 2.3%
- Franchisor-initiated terminations
- Ceased ops
- 3.6%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 47 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
Where the owners are · Item 20 owner list
1,180 current owners across 47 states; 36 former (terminated, transferred or not renewed) listed separately.
- TX 195
- CA 190
- FL 123
- NY 97
- NC 53
- GA 45
- WA 34
- AZ 32
- OR 28
- IL 25
- NV 25
- PA 25
- +35 more states
Counts only, from the list the franchisor prints in Item 20. Names and phone numbers are for your own due diligence and are not shown here.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
No SBA loan data available for this brand.
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
PackageHub presents significant due diligence gaps—no disclosed unit economics, unprotected territory, and aggressive growth without profitability transparency create elevated risk for undercapitalized franchisees.
Why this reads harsher than the A grade: the grade weighs financial health, unit economics, unit growth, scale, legal, and transparency across the whole filing, while this summary lists individual flags without that weighting. The flags are worth checking with current owners; neither is investment advice.
Litigation (Item 3)
Subject: officers or affiliates. The franchisor is not a named party in these cases.
No litigation required to be disclosed in Item 3
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · A&G, LLP
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Revenues comprise membership fee revenue ($1,059,400 in 2024) and other revenues ($138,354 in 2024). Audited financials of PBC, LLC, fiscal year ended December 31.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: Yes
- Must buy proprietary products: No
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 71 / 100 verdict
- 01MEDNo average revenue or net income disclosed in FDD Item 19 — impossible to validate ROI on $6K-$13K investment
- 02MINORUnprotected territory creates direct competition risk; 1,173 units with 26.7% YoY growth suggests market saturation potential
- 03MINORUltra-low monthly royalty ($100) may indicate low franchisor support, quality control, or revenue-sharing model sustainability
- 04MINOR3-year term is short; high turnover risk suggests franchisees may not find business model sustainable long-term
- 05MINORZero franchise fee is unusual and may signal weak franchisor vetting, onboarding, or commitment to franchisee success
- 06MEDRapid unit growth (26.7% YoY) without disclosed profitability metrics suggests quantity-over-quality expansion
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 3 years |
|---|---|
| Renewal term | 3 years |
| Territory type | No territory protection |
| Protected territory | No |
| Exclusive territoryℹ | No |
| Online sales rightsℹ | Granted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Optional |
| Right of first refusalℹ | No |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Curable defaultsℹ | 9 |
| Mandatory arbitration | Yes |
| Arbitration location | McKinney, Collin County, Texas |
| Jury trial waiver | Yes |
| Governing law | TX |
| Litigation count | 0 |
View Item 3 litigation summary
No litigation required to be disclosed in Item 3
Items 10, 11
Training & Operations
- Classroom training
- 15 hrs
- On-the-job training
- 0 hrs
- Training location
- Online (virtual classroom)
- Ongoing training
- Required
- Field support
- 0 hrs/yr
- On-site visits per year
- Time to open
- 1 mo
- From signing to launch
- Franchisor financing
- Not offered
- Item 10
- POS system
- PBC-approved POS software (third-party)
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: PBC-approved POS software (third-party)
Item 20 · call current owners
Franchisee Contacts
1,216 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a PackageHub Business Centers franchise?
The total investment to open a PackageHub Business Centers franchise ranges from $6K – $13K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do PackageHub Business Centers franchise owners earn?
PackageHub Business Centers makes no financial performance representation in Item 19 of its FDD - a voluntary item under the FTC Franchise Rule - so no unit revenue figures are disclosed. Declining to publish one is lawful and is not evidence of how the outlets perform. It does mean that less about this brand can be verified from its filing, and the FranchiseVerdict grade - an editorial assessment, not investment advice - reflects that. Item 20 of the FDD lists current and former franchisees; asking them directly is the standard way to fill this gap.
Who owns PackageHub Business Centers?
PackageHub Business Centers is franchised by PBC, LLC. Its parent company is PBC Capital, Inc.. Source: FDD Item 1, 2025 filing.
What is Item 19 in the PackageHub Business Centers FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the PackageHub Business Centers FDD and qualifies whose outlets they describe.
What is PackageHub Business Centers's franchise failure rate?
SBA 7(a) loan charge-off data is not available for PackageHub Business Centers (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many PackageHub Business Centers franchise locations are there?
As of their most recent FDD filing, PackageHub Business Centers has 1,156 total units in the United States, including 1,156 franchised units and 0 company-owned units. 300 new units were opened in the latest reporting year.
Is PackageHub Business Centers a good franchise to buy?
FranchiseVerdict rates PackageHub Business Centers as a A-grade franchise with a verdict score of 71 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.