InXpressFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A InXpress franchise requires a total initial investment of $87K – $169K, including a $50K franchise fee and an ongoing 30.0% royalty[2]. Per the 2025 FDD, average unit revenue was $1.9M[2]. SBA 7(a) loans show a 9.5% charge-off rate across 21 loans[1]. Verdict grade: F. Run a live ROI scan →
Data last verified June 18, 2026 · figures per the 2025 FDD issuance
Overview
- Investment
- $87K – $169K
- 25th pct Business Serv…
- Avg gross sales
- $1.9M
- 23rd pct Business Serv…
- Royalty
- 30.0%
- 35th pct Business Serv…
- Units
- 60
- 34th pct Business Serv…
- SBA default
- 9.5%
- system-wide median varies by category
Quick verdict · Business Services · color = vs category peers
Green = >15% above Business Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Each dollar invested generates 14.6x in gross revenue, well above the typical 1.5-2.5x range.
Franchised units fell from 82 to 59 over 3 years. Investigate why operators are leaving.
Bottom line
- Total investment $87K – $169K including a $50K franchise fee, 30.0% ongoing royalty.
- Average unit revenue of $1.9M/year.
- Verdict F (Bottom Quintile) with a risk score of 78/100. SBA loan charge-off rate of 9.5% across 21 loans (near or below the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
- 6 units terminated last reporting year (10.0% of the system). Ask existing franchisees why.
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- InXpress, LLC
- Parent company
- Salt US Holdco LLC
- Incorporated in
- UT
- HQ
- 10619 S. Jordan Gateway Blvd., Suite 110, South Jordan, Utah 84095
- Auditor
- WSRP, LLC
- Audited financials
- Franchisor revenue
- $14.0M
- vs $13.4M prior year
Affiliated brands
- InXpress Canada ULC
- InXpress India Private Ltd
- InXpress Ltd
- InXpress Global Ltd
- InXpress Australia Pty Ltd
- InXpress Franchising Ltd
- InXpress France SARL
Other brands the franchisor or its parent operates (Item 1).
Overview
About
InXpress franchisees operate as independent shipping and logistics agents, primarily managing small-package and freight forwarding services for SMBs. Day-to-day operations include negotiating carrier rates, processing shipments, managing customer relationships, and handling documentation compliance. Franchisees typically work from home or small offices with minimal overhead, operating as consultants in the shipping/logistics space.
- CEO
- Clinton Squadroni
- Headquarters
- UT
- Founded
- 2006
- FDD year
- 2025
- States available
- 24
FDD Item 7 · 2025 filing · 13 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Feenot refundable | $50K | $50K | |
| Training Feenot refundable | $5K | $6K | |
| Office Expensesnot refundable | $0 | $3K | |
| Licensing Fees and Surety Bondingnot refundable | $0 | $10K | |
| Insurancenot refundable | $500 | $3K | |
| Office Equipment & Suppliesnot refundable | $1K | $4K | |
| Training Transportation and Expensesnot refundable | $2K | $8K | |
| Business Licenses & Permitsnot refundable | $100 | $2K | |
| Computer Hardware & Software (per person)not refundable | $1K | $3K | |
| MSP Fees (12 Months)not refundable | $8K | $8K | |
| Professional Feesnot refundable | $0 | $2K | |
| Start-Up Marketing Feenot refundable | $10K | $10K | |
| Additional Funds (12 Months)not refundable | $10K | $62K | |
| Total initial investment | $87K | $169K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$-150K
-8.0% margin
Unlevered ROIC
-91%
EBITDA / total invested capital
Payback
—
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $87K – $169K
- Better than avg vs category
- Liquid capital req'd
- $10K – $62K
- Better than avg vs category
- Franchise fee
- $50K – $50K
- Better than avg vs category
- Royalty
- 30.0%
- percentage_of_gross · typical 6–8%
- Ad fund
- 1.0%
- typical 3–5%
- Total fee load
- 31.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 30.0% of gross sales |
| Marketing / ad fund | 1.0% of gross sales |
| Technology fee | $8K |
| Transfer fee | $25K |
| Renewal fee | $5K |
| Total fee load | 31.0% of rev |
At 31.0% total fee load, roughly $580K per year goes to the franchisor before you pay a single operating expense.
Financial Performance
- Avg gross sales
- $1.9M
- Per unit, per year
- Median gross sales
- N/A
- Item 19 type
- Total Revenue and Gross Margin
- Sample size
- 56 units
- vs category median 32
- Range (low → high)
- $0→$14.3M
- Cohort dispersion (min → max)
- Quartile band
- N/A→$5.8M
- Bottom 25% → top 25%
- Reporting year
- 2024
- Fiscal year the figures cover
- Transparency
- 3 / 5
- vs category median 3 / 5 · typical
Compared against 360 Business Services brands
Revenue is 14.6x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
vs Business Services averages
How InXpress Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 60
- Opened
- 6
- Last reporting year
- Closed
- 23
- Terminated
- 6
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 14
- Term expired, not renewed (per Item 20)
- Turnover rate
- 38.3%
- Company-owned
- 1
- Corporate units in the system
- % franchised
- 98%
- vs corporate-owned
- Net growth (yr3)
- -21.3%
- Net unit change last year
- 3-yr CAGR
- -28.0%
- Compounded over last 3 years
3-year detail · Item 20
- Closed (3yr)
- 16
- Transfers (3yr)
- 9
- Continuity rate
- 72.8%
- Units that stayed open
- Termination rate
- 26.3%
- Franchisor-initiated terminations
- Ceased ops
- 21.1%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 20 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
A system losing more than 10% of its units year-over-year is a red flag. Check whether closures are concentrated in specific regions.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 21
- Loan volume
- $5.9M
- Median loan
- $150K
- 50th percentile
- Charge-off rate
- 9.5%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 83.3%
- 5-yr charge-off
- N/A
- Loans approved 2021+
- Active lenders
- 7
- Defaults
- 2
Vintage analysis
InXpress charge-off rate by loan vintage
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into InXpress's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 7 lenders with concentration factor
- Per-state charge-off rates across 15 states
- Startup risk premium and job creation velocity
- 6-year lending trend
Instant access. No subscription.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
InXpress exhibits HIGH RISK characteristics with rapid unit erosion, aggressive royalty structure, undisclosed financials, active multi-party litigation, and apparent going concern issues suggesting a deteriorating franchise system.
Litigation (Item 3)
5 case reference(s): 3 pending, 0 settled.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · WSRP, LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: No
- Must buy proprietary products: No
- Restricted to system-approved products: No
Score breakdown · what drove the 78 / 100 rating
- 01MEDUnit decline of 21.3% YoY indicates systemic franchise system contraction and franchisee attrition
- 02MED30% royalty on gross margin is extremely high and creates cash flow pressure; combined with undisclosed net income, suggests profitability concerns
- 03HIGHMultiple active litigation cases (Mandalorian trade secret/breach, XGS and Toth debt collection) indicate franchisee disputes and collection issues
- 04MINORNo Item 19 financial disclosures despite $1.87M average revenue claims raises transparency red flags
- 05MINORTerritory unprotected in competitive logistics/shipping vertical increases cannibalization risk
- 06HIGHGoing concern status is FALSE — critical governance/financial stability issue
- 07MINOR5-year term is short and provides minimal runway for ROI recovery given high 30% margin royalty
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 5 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 1 |
| Territory type | Primary Franchise Market Area |
| Protected territory | No |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Termination groundsℹ | 1 |
| Curable defaultsℹ | 3 |
| Mandatory arbitration | Yes |
| Jury trial waiver | Yes |
| Governing law | Utah |
| Litigation count | 4 |
View Item 3 litigation summary
5 case reference(s): 3 pending, 0 settled.
Items 10, 11
Training & Operations
- Classroom training
- 80 hrs
- On-the-job training
- 50 hrs
- Training location
- On-site and corporate
- Franchisor financing
- Offered
- Item 10
- POS system
- InXpress Shipping System
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: InXpress Shipping System
Item 20 · call current owners
Franchisee Contacts
35 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
InXpress · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a InXpress franchise?
The total investment to open a InXpress franchise ranges from $87K – $169K, with an initial franchise fee of $50K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do InXpress franchise owners earn?
According to Item 19 of the InXpress FDD, the average gross sales per unit is $1.9M. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is InXpress's franchise failure rate?
Based on SBA 7(a) loan data, InXpress has a charge-off rate of 9.5% across 21 loans, meaning 9.5% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many InXpress franchise locations are there?
As of their most recent FDD filing, InXpress has 60 total units in the United States, including 82 franchised units and 1 company-owned units. 6 new units were opened in the latest reporting year.
Is InXpress a good franchise to buy?
FranchiseVerdict rates InXpress as a F-grade franchise with a risk score of 78 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.