FranchiseVerdict
Onward Physical Therapy logo
FV-01833·MODERATEExcellent81

Onward Physical Therapy

Formerly known as Optimal Performance Training

Health & Wellness - OtherFranchising since 2025Website
Investment
$25K – $123K
4th pct Other
Avg revenue
63rd pct Other
Royalty
10.0%
67th pct Other
Units
31
59th pct Other
SBA default

Bottom line

  • Total investment $25K – $123K including a $0 franchise fee, 10.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 65/100.
  • No Item 19 financial performance representation. Without franchisor-disclosed revenue data, you'll need to gather unit economics directly from existing franchisees.

Item 1 · who you're contracting with

The Franchisor

Legal entity
Onward Physical Therapy, LLC
Incorporated in
North Carolina
HQ
529 W. Summit Ave. Suite 1B, Charlotte, NC 28203
Auditor
Kezos & Dunlavy
Audited financials
Franchisor revenue
$511K
vs $291K prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Onward Physical Therapy unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: personal services
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $25K–$123K
Working capital
$
FDD reports $3K–$20K

Unlevered ROIC · per unit

176%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$150K
EBITDA margin
20.0%
Total invested
$85K
Payback
7 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Franchisees operate licensed physical therapy clinics providing rehabilitation services, injury treatment, and wellness programs to patients. Day-to-day operations include patient scheduling, clinical staff management, insurance billing, treatment delivery, and facility maintenance. Revenue depends heavily on payer mix (insurance, Medicare, cash patients) and local competition in the protected territory.

CEO
Zachary Long
Founded
2019
FDD year
2025
States available
21

Item 7 · what it costs

The Vitals

Total investment
$25K – $123K
All-in to open one unit
Liquid capital
$3K – $20K
Cash you must have on hand
Franchise fee
$0
Royalty
10.0%
Gross Sales · typical 6–8%
Ad fund
0.0%
typical 3–5%
Total fee load
10.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
31
Opened
0
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
1
Corporate units in the system
% franchised
97%
vs corporate-owned
2023
0+9
Franchised units
2024
0
Franchised units
2025
0
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 13 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 13 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

No SBA loan data available for this brand.

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

65
Risk · 0-100
MODERATE65 / 100

Onward Physical Therapy presents high execution risk due to pending Washington litigation, undisclosed going concern status, absence of financial performance data, and regulatory compliance failures across multiple states.

Score breakdown · what drove the 65 / 100 rating

  1. 01HIGHActive pending litigation in Washington state regarding unregistered franchise sales creates legal uncertainty and potential forced rescission liability
  2. 02HIGHGoing concern status is FALSE, indicating serious financial distress or operational viability questions at corporate level
  3. 03MINORNo Item 19 (average revenue/net income) disclosure prevents validation of ROI claims and suggests weak unit economics or poor performance data
  4. 04MINOROnly 31 units with unknown growth trajectory suggests stagnant or declining system; lack of transparency on unit growth is concerning
  5. 05MINORMulti-state regulatory action pattern (Illinois, Maryland, Washington) indicates compliance failures and potential future enforcement actions
  6. 06MINORZero franchise fee model may indicate inability to generate upfront capital or desperation to recruit franchisees despite legal issues

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Radius / Population / City Limits
Protected territory
Yes
Initial term
10 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Not allowed
Litigation count
3
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
1 yrs
Post-termination restriction
Owner-operator
Required
Governing law
North Carolina

Item 11

Training & Operations

Classroom training
75 hrs
On-the-job training
0 hrs
POS system
Jane
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

13 numbers

Locked
(317) 232-••••
IN
(605) 773-••••
SD
(213) 576-••••
CA

One-time purchase · CSV download · Validation questions included

FDD download

Onward Physical Therapy · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above