FranchiseVerdict
H&R Block logo
FV-01138·MODERATEExcellent81

H&R Block

Business Services - Tax & FinancialFranchising since 1957Website
Investment
$34K – $159K
24th pct Tax & Financi…
Avg revenue
47th pct Tax & Financi…
Royalty
60.0% (?)
Likely extraction error
Units
8,688
100th pct Tax & Financi…
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $34K – $159K including a $3K franchise fee, 60.0% ongoing royalty.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated MODERATE with a risk score of 64/100. SBA loan default rate of 0.0% across 61 loans (below the industry average).
  • System contracting at -15.0% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).

Item 1 · who you're contracting with

The Franchisor

Legal entity
H&R BLOCK TAX SERVICES LLC
Parent company
H&R Block, Inc.
Incorporated in
Missouri
HQ
One H&R Block Way, Kansas City, Missouri 64105
Auditor
Deloitte & Touche LLP
Audited financials
Franchisor revenue
$3.6M
vs $3.8M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one H&R Block unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: generic
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $34K–$159K
Working capital
$
FDD reports $430–$12K

Unlevered ROIC · per unit

-292%

Negative

0%30–60% Yale band80%

Store EBITDA · annual
$-300K
EBITDA margin
-40.0%
Total invested
$103K
Payback
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

H&R Block franchisees operate tax preparation and filing services, serving individual and small business clients during tax season and year-round. Franchisees manage client intake, tax return preparation (often using H&R Block's software systems), filing, and ancillary services like audit representation. Day-to-day operations include customer consultations, compliance with tax law and IRS requirements, software management, and staff training.

CEO
Curtis Campbell
Founded
1955
FDD year
2025
States available
49

Item 7 · what it costs

The Vitals

Total investment
$34K – $159K
All-in to open one unit
Liquid capital
$430 – $12K
Cash you must have on hand
Franchise fee
$3K
Royalty
60.0%
Percentage of Revenue · typical 6–8%
Ad fund
n/d

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
8,688
Opened
1
Last reporting year
Closed
31
Turnover rate
0.4%
Company-owned
6,701
Corporate units in the system
% franchised
23%
vs corporate-owned
Net growth (yr3)
-6.9%
Net unit change last year
3-yr CAGR
-15.0%
Compounded over last 3 years
2023
1,987-148
Franchised units
2024
2,135
Franchised units
2025
2,339
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 3 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 3 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
61
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

64
Risk · 0-100
MODERATE64 / 100

H&R Block presents HIGH RISK due to system contraction, aggressive royalty structure, absent financial disclosures, active litigation, and unprotected territory—making ROI validation impossible and franchisee success uncertain.

Score breakdown · what drove the 64 / 100 rating

  1. 01MINORDeclining unit count (-6.9% YoY) suggests system contraction and potential market saturation or franchisee dissatisfaction
  2. 02MINORExtremely high royalty structure (60% on first $5,000, then 40%) consumes majority of early-stage revenue, creating cash flow pressure
  3. 03MEDNo average revenue or net income disclosed in FDD Item 19, making ROI projections impossible and preventing informed investment decisions
  4. 04HIGHMultiple active litigation matters including FTC settlement, class actions on deceptive fees, and restrictive covenant disputes indicate compliance and reputational issues
  5. 05MINORUnprotected territory exposes franchisees to direct competition from other H&R Block franchisees and company-owned locations
  6. 06MINORDeclining system size suggests fewer operational references and reduced collective bargaining power for franchisees

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Address or Map
Protected territory
No
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
8
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
No
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Missouri

Item 11

Training & Operations

Classroom training
42 hrs
On-the-job training
19 hrs
POS system
POS
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

100 numbers

Locked
(520) 458-••••
AZ
(928) 526-••••
AZ
(334) 727-••••
AL

One-time purchase · CSV download · Validation questions included

FDD download

H&R Block · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above