FranchiseVerdict
Good Neighbor Pharmacy logo
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Good Neighbor Pharmacy

Formerly known as American Business Development Center

Health & Wellness - OtherFranchising since 2009Website
Investment
$44K – $575K
7th pct Other
Avg revenue
63rd pct Other
Royalty
Units
2,361
99th pct Other
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $44K – $575K including a $0 franchise fee.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated CAUTION with a risk score of 69/100. SBA loan default rate of 0.0% across 28 loans (below the industry average).
  • System contracting at -5.4% CAGR over 3 years. Investigate whether closures are franchisor-driven (consolidation) or franchisee-driven (economics).

Item 1 · who you're contracting with

The Franchisor

Legal entity
AmerisourceBergen Drug Corporation
Parent company
Cencora, Inc.
Incorporated in
Delaware
HQ
1 West First Avenue, Conshohocken, PA, 19428
Auditor
Ernst & Young LLP
Audited financials
Franchisor revenue
$294.0B
vs $321.3B prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Good Neighbor Pharmacy unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: personal services
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $44K–$575K
Working capital
$
FDD reports $40K–$150K

Unlevered ROIC · per unit

39%

In Yale's "attractive" band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$158K
EBITDA margin
21.0%
Total invested
$405K
Payback
31 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Good Neighbor Pharmacy franchisees operate community pharmacies focused on prescription filling, medication counseling, and retail health products. Day-to-day operations include managing pharmacy staff, handling prescription intake and insurance claims, dispensing medications, and competing with major chains and mail-order services. Franchisees depend on franchisor support for compliance, purchasing power, and operational systems.

CEO
Robert P. Mauch
Founded
1985
FDD year
2026
States available
51

Item 7 · what it costs

The Vitals

Total investment
$44K – $575K
All-in to open one unit
Liquid capital
$40K – $150K
Cash you must have on hand
Franchise fee
$0
Royalty
$599 per month
Ad fund
n/d

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
2,361
Opened
174
Last reporting year
Closed
264
Turnover rate
11.2%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
-4.6%
Net unit change last year
3-yr CAGR
-5.4%
Compounded over last 3 years
2024
2,361-115
Franchised units
2025
2,476
Franchised units
2026
2,497
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 4 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 4 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
28
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

69
Risk · 0-100
CAUTION69 / 100

High-risk investment in declining pharmacy franchise with severe regulatory/litigation exposure, going concern doubts, shrinking unit base, and opaque financial disclosure.

Score breakdown · what drove the 69 / 100 rating

  1. 01MINORDeclining unit count (2,361 units, -4.6% YoY) indicates contracting franchise system with potential saturation or performance issues
  2. 02HIGHExtensive litigation history including False Claims Act settlements, opioid distribution MDL settlements, public nuisance verdict, and DOJ Controlled Substances Act violations creates significant legal and operational risk
  3. 03HIGHGoing Concern status is FALSE — indicates substantial doubt about franchisor's ability to continue operations, threatening franchisee support and brand viability
  4. 04MINORNo average revenue or net income disclosure (Item 19) prevents prospective franchisees from assessing realistic earning potential and ROI
  5. 05MINORUnprotected territory with $599 monthly royalty creates competitive vulnerability; franchisor can saturate your market without compensation
  6. 06MINORWide investment range ($43,797 – $575,205) suggests highly variable unit economics and unclear capital requirements
  7. 07MEDZero franchise fee indicates potential financial weakness of franchisor and limited resources for franchisee support and system development

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Protected territory
No
Initial term
5 years
Renewal term
2 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
8
Right of first refusal
No
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Owner-operator
Required
Governing law
Pennsylvania

Item 11

Training & Operations

Classroom training
0 hrs
On-the-job training
0 hrs

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

100 numbers

Locked
(205) 755-••••
AL
(870) 368-••••
AR
(501) 562-••••
AR

One-time purchase · CSV download · Validation questions included

FDD download

Good Neighbor Pharmacy · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above