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FranchiseVerdict

FDD Items 3 & 4 · 2026 filing

Glass Doctor litigation history

What Glass Doctor disclosed about lawsuits, arbitrations and bankruptcy in the 2026 Franchise Disclosure Document. Item 3 lists the material legal actions a franchisor must report; Item 4 covers bankruptcy. This is the franchisor's own disclosure, not a court record, and not legal advice.

Items 3 & 4 at a glance

What the filing discloses

Cases disclosed
1
Item 3, as counted in the filing
Largest disclosed settlement
$5K
As stated in Item 3
Bankruptcy (Item 4)
Disclosed
Franchisor, parent, predecessor or officer
Filing year
2026
Disclosures cover the prior ten years

Extracted from the 2026 Franchise Disclosure Document

Item 3: litigation

Glass Doctor SPV LLC sued former franchisee MotiveNation Incorporated and its owners for breach of contract/breach of guaranty after the franchisee allegedly stopped paying and abandoned the business; defendants filed counterclaims alleging FTC Act and Texas DTPA violations, fraud, and misrepresentation regarding franchise profitability. Trial set for May 18, 2026.

Disclosed in the 2026 Franchise Disclosure Document

Item 4: bankruptcy

Disclosed bankruptcies involve portfolio companies controlled by KKR (an indirect owner) and not the Franchisor itself: Marelli Holdings Co. Ltd., The Collected Group LLC, Envision Healthcare Corporation, Genesis Care Pty Limited, IPI Legacy Liquidation Co., and Café Coffee Day

Disclosure signals that moved the score

How this shows up in the verdict

  • Litigation history includes territory/licensing misrepresentation settlement ($125,000) and affiliate regulatory violations indicating compliance issues within parent company ecosystem

The verdict grade is FranchiseVerdict's editorial assessment across SBA loan performance, unit growth, revenue and disclosure signals. It is not investment advice.

Before you weigh a lawsuit

How to read Item 3

A franchisor must disclose pending actions and any material civil action involving the franchise relationship, plus convictions or civil judgments for fraud, unfair or deceptive practices, or franchise-law violations, going back ten years. A case the franchisor brought against a franchisee counts too. Item 3 does not include every dispute: settled claims below the materiality line and matters resolved in private arbitration can be absent.

Questions worth asking current and former franchisees, using the contact list in Item 20:

  • Were you, or anyone you know in the system, party to a dispute with the franchisor?
  • Was it resolved by settlement, arbitration or a court, and on what terms?
  • Has the number of disputes gone up or down since you signed?