FranchiseVerdict
FIX AUTO logo
FV-00955·STRONGExcellent91

Fix Auto

Formerly known as Farmers Insurance

Automotive - Repair & ServiceFranchising since 2010Website
Investment
$55K – $3.1M
14th pct Repair & Serv…
Avg revenue
$3.2M
51st pct Repair & Serv…
Royalty
3.0%
4th pct Repair & Serv…
Units
212
74th pct Repair & Serv…
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $55K – $3.1M including a $10K franchise fee, 3.0% ongoing royalty.
  • Average unit revenue of $3.2M/year (median $2.7M).
  • Rated STRONG with a risk score of 49/100. SBA loan default rate of 0.0% across 30 loans (below the industry average).
  • 12 litigation matters disclosed in Item 3 — higher than typical. Review the summary for patterns (franchisor-initiated vs. franchisee-initiated).

Item 1 · who you're contracting with

The Franchisor

Legal entity
FUSA Franchisor SPV LLC
Parent company
Driven Systems LLC
Incorporated in
Delaware
HQ
440 South Church Street, Suite 700, Charlotte, North Carolina 28202
Auditor
PricewaterhouseCoopers LLP
Audited financials
Franchisor revenue
$289.7M
vs $270.2M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one FIX AUTO unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $3,183,710
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: automotive
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $55K–$3.1M
Working capital
$
FDD reports $5K–$250K

Unlevered ROIC · per unit

40%

In Yale's "attractive" band (30–60%)

0%30–60% Yale band80%

Store EBITDA · annual
$677K
EBITDA margin
21.3%
Total invested
$1.7M
Payback
30 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 FIX AUTO units return on equity?

Edit assumptions

Equity IRR · 5-yr

23.7%

2.90× MOIC

Year-1 DSCR

3.67×

EBITDA ÷ debt service

Equity required

$26.8M

on $45.4M purchase

Total debt

$18.6M

SBA $5.0M + senior + seller note

SBA 7(a) request ($22.7M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

FIX AUTO franchisees operate auto collision repair and restoration centers, managing technician teams, handling insurance claims, coordinating vehicle repairs, and managing customer service. Day-to-day operations include scheduling repairs, sourcing parts, quality control, billing/invoicing, and maintaining customer relationships in a location-dependent service business.

CEO
Daniel Rivera
Founded
2020
FDD year
2025
States available
14

Item 7 · what it costs

The Vitals

Total investment
$55K – $3.1M
All-in to open one unit
Liquid capital
$5K – $250K
Cash you must have on hand
Franchise fee
$10K
Royalty
3.0%
Gross Sales · typical 6–8%
Ad fund
0.8%
typical 3–5%
Total fee load
3.8%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$3.2M
Per unit, per year
Median gross sales
$2.7M
Item 19 type
Gross Sales and Key Performance Indicators
Sample size
170 units
vs category median 59 · large
Range (low → high)
$257K$22.2M
Cohort dispersion
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank51th
vs Automotive - Repair & Service peers
Investment cost rank14th
Lower investment ranks lower (better)
Royalty rate rank4th
Lower royalty = lower percentile (better)
Unit count rank74th
vs Automotive - Repair & Service peers
Risk score rank12th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
212
Opened
18
Last reporting year
Closed
8
Turnover rate
3.8%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+5.0%
Net unit change last year
3-yr CAGR
+19.1%
Compounded over last 3 years
2023
212+10
Franchised units
2024
202
Franchised units
2025
178
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 12 · 14 states reported

The Territory Map

FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.

14

states with franchisees (per FDD Item 12)

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
30
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

49
Risk · 0-100
STRONG49 / 100

FIX AUTO operates under significant legal and financial headwinds with undisclosed profitability, slow growth, and a litigious parent company; the absence of net income disclosure is a critical red flag masking true earning potential.

Score breakdown · what drove the 49 / 100 rating

  1. 01HIGHSignificant litigation portfolio: three franchisor-initiated breach actions, multiple shareholder class actions against parent company (Driven Brands), securities violations, and advertising fund misappropriation claims affecting affiliate brands
  2. 02MINORNo Item 19 (Average Net Income) disclosure despite $3.18M average revenue, making ROI calculation impossible and suggesting either poor profitability or franchisor unwillingness to disclose performance data
  3. 03HIGHSlow unit growth of only 5.0% YoY with 212 units indicates market saturation or franchisee dissatisfaction; flat/declining growth combined with litigation raises sustainability concerns
  4. 04MINORParent company (Driven Brands) facing securities law violations and shareholder derivative complaints, indicating potential financial instability or mismanagement at corporate level that could affect franchise support
  5. 05MINORWide investment range ($55K-$3.09M) with no correlation to revenue/territory suggests inconsistent unit economics and potential for unprofitable locations

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Radius
Protected territory
Yes
Initial term
5 years
Renewal term
5 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
12
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Owner-operator
Required
Governing law
North Carolina

Item 11

Training & Operations

Classroom training
21 hrs
On-the-job training
6 hrs
POS system
CCCOne Innovate Management System
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

97 numbers

Locked
(818) 330-••••
CA
(480) 425-••••
AZ
(310) 322-••••
CA

One-time purchase · CSV download · Validation questions included

FDD download

FIX AUTO · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above