FranchiseVerdict
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FV-00625·CAUTIONExcellent86

Cooper’s Scoopers

Personal Services - Pet CareFranchising since 2025Website
Investment
$26K – $80K
5th pct Pet Care
Avg revenue
62nd pct Pet Care
Royalty
Units
4
27th pct Pet Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $26K – $80K including a $15K franchise fee.
  • No Item 19 financial performance data disclosed — the franchisor chose not to publish revenue figures.
  • Rated CAUTION with a risk score of 75/100. SBA loan default rate of 0.0% across 1 loans (below the industry average).
  • Auditor disclosed a going-concern note — flagged doubt about the franchisor's ability to continue operations. Verify against the latest FDD.

Item 1 · who you're contracting with

The Franchisor

Legal entity
Coopers Scoopers, LLC
Parent company
Loyalty, LLC
Incorporated in
Virginia
HQ
780 Lynnhaven Pkwy, Suite 240, Virginia Beach, VA 23452
Auditor
Kezos & Dunlavy
Audited financials
⚠ Going-concern note
Disclosed in FDD 2026
Auditor flagged doubt about continued operations. Verify against the latest FDD before deciding.

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one Cooper’s Scoopers unit return on the cash you put in?

Revenue · per unit, per year
$
Item 19 not disclosed — typing your own estimate
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: automotive
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $26K–$80K
Working capital
$
FDD reports $3K–$5K

Unlevered ROIC · per unit

225%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$128K
EBITDA margin
17.0%
Total invested
$57K
Payback
5 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Overview

About

Cooper's Scoopers is an ice cream shop franchise where franchisees operate retail locations serving ice cream, frozen treats, and beverages to walk-in customers. Day-to-day operations include inventory management, customer service, staffing, equipment maintenance, and promotional activities within a protected territory.

CEO
Julie Harrell
Founded
2024
FDD year
2026
States available
3

Item 7 · what it costs

The Vitals

Total investment
$26K – $80K
All-in to open one unit
Liquid capital
$3K – $5K
Cash you must have on hand
Franchise fee
$15K
Royalty
The greater of 12% of Gross Revenues or $125 per week
Ad fund
2.0%
typical 3–5%
Total fee load
14.0%
vs 9–13% typical

Item 19

Financial Performance

This franchisor did not disclose financial performance representations in Item 19, or our extractor could not parse them.

Item 20 · unit dynamics

The Growth Chart

Total units
4
Opened
4
Last reporting year
Closed
0
Turnover rate
0.0%
Company-owned
0
Corporate units in the system
% franchised
100%
vs corporate-owned
Multi-unit owners
12.5%
2024
4+4
Franchised units
2025
0
Franchised units
2026
0
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 3 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 3 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
1
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

75
Risk · 0-100
CAUTION75 / 100

Avoid this franchise: Litigation-plagued parent company leadership, system collapse (4 units only), undisclosed financials, going concern status, and aggressive royalty floor create extreme operational and financial risk.

Score breakdown · what drove the 75 / 100 rating

  1. 01HIGHExtreme litigation risk: Multiple fraud allegations, breach of contract, securities violations, and DOJ settlement involving parent company Chairman John Hewitt create substantial reputational and operational risk
  2. 02MINORSystem collapse indicators: Only 4 units with unknown/likely stagnant growth suggests failed franchise model unable to attract or retain franchisees
  3. 03HIGHFinancial opacity: No disclosed average revenue or net income data prevents ROI validation; combined with going concern status, suggests financial distress
  4. 04MINORAggressive hybrid royalty structure: Greater of 12% OR $125/week ($6,500/year minimum) means even struggling locations pay fixed overhead, reducing profitability during slow periods
  5. 05MINORParent company integrity concerns: Consent order requiring DOJ settlement disclosure indicates serious regulatory violations affecting franchisee brand trust and legal exposure
  6. 06MEDMinimal franchisee base: 4 units is critically small; no disclosed growth trajectory suggests existing franchisees are not profitable enough to attract new investment

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Zip codes, natural, or political boundaries
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
9
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Optional
Governing law
Virginia

Item 11

Training & Operations

Classroom training
14 hrs
On-the-job training
0 hrs
POS system
QuickBooks Online, CRM
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

6 numbers

Locked
(757) 560-••••
VA
(757) 869-••••
VA
(757) 762-••••
VA

One-time purchase · CSV download · Validation questions included

FDD download

Cooper’s Scoopers · FDD (2026) PDF

Single-page checkout · instant download · CSV export of contacts available separately above