FranchiseVerdict
ComForCare Home Care logo
FV-00601·STRONGExcellent95

ComForCare Home Care

Health & Wellness - Senior CareFranchising since 2000Website
Investment
$73K – $164K
23rd pct Senior Care
Avg revenue
$1.2M
44th pct Senior Care
Royalty
5.0%
6th pct Senior Care
Units
229
84th pct Senior Care
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $73K – $164K including a $59K franchise fee, 5.0% ongoing royalty.
  • Average unit revenue of $1.2M/year (median $754K).
  • Rated STRONG with a risk score of 46/100. SBA loan default rate of 0.0% across 93 loans (below the industry average).

Item 1 · who you're contracting with

The Franchisor

Legal entity
ComForCare Franchise Systems, LLC
Parent company
Best Life Brands, LLC
Incorporated in
Michigan
HQ
900 Wilshire Drive, Suite 102, Troy, MI 48084
Auditor
RSM US LLP
Audited financials
Franchisor revenue
$25.0M
vs $28.4M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one ComForCare Home Care unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $1,191,388
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: personal services
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $73K–$164K
Working capital
$
FDD reports $24K–$46K

Unlevered ROIC · per unit

187%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$286K
EBITDA margin
24.0%
Total invested
$153K
Payback
6 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 ComForCare Home Care units return on equity?

Edit assumptions

Equity IRR · 5-yr

29.4%

3.62× MOIC

Year-1 DSCR

2.75×

EBITDA ÷ debt service

Equity required

$9.2M

on $20.3M purchase

Total debt

$11.1M

SBA $5.0M + senior + seller note

SBA 7(a) request ($10.1M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

ComForCare franchisees operate home care services, dispatching caregivers to provide in-home assistance to elderly, disabled, and recovering clients. Day-to-day operations involve client acquisition, caregiver recruitment and scheduling, quality assurance, billing/payroll, and regulatory compliance. The business model is labor-intensive with thin margins dependent on caregiver retention and billable utilization rates.

CEO
J.J. Sorrenti
Founded
2018
FDD year
2024
States available
34

Item 7 · what it costs

The Vitals

Total investment
$73K – $164K
All-in to open one unit
Liquid capital
$24K – $46K
Cash you must have on hand
Franchise fee
$59K
Royalty
5.0%
Percentage of Gross Sales with bi-weekly minimums · typical 6–8%
Ad fund
1.0%
typical 3–5%
Total fee load
6.0%
vs 9–13% typical

Item 19

Financial Performance

Avg gross sales
$1.2M
Per unit, per year
Median gross sales
$754K
Item 19 type
Average and Median Gross Sales
Sample size
190 units
vs category median 23 · large
Range (low → high)
$8K$18.4M
Cohort dispersion
Transparency
4 / 5
vs category median 4 / 5 · typical
Revenue rank44th
vs Health & Wellness - Senior Care peers
Investment cost rank23th
Lower investment ranks lower (better)
Royalty rate rank6th
Lower royalty = lower percentile (better)
Unit count rank84th
vs Health & Wellness - Senior Care peers
Risk score rank19th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
229
Opened
22
Last reporting year
Closed
10
Turnover rate
4.4%
Company-owned
1
Corporate units in the system
% franchised
100%
vs corporate-owned
Net growth (yr3)
+4.6%
Net unit change last year
3-yr CAGR
+7.5%
Compounded over last 3 years
2022
228+10
Franchised units
2023
218
Franchised units
2024
212
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 21 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Registered · 21 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
93
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

46
Risk · 0-100
STRONG46 / 100

ComForCare presents elevated risk due to active multi-jurisdictional litigation, absence of earnings disclosure, anemic growth, and wage compliance concerns endemic to the home care business model.

Score breakdown · what drove the 46 / 100 rating

  1. 01HIGHMultiple active litigation cases including FTC complaint, wage violation class action, and state regulatory non-compliance—suggests systemic operational or compliance issues
  2. 02MEDNo disclosed average net income (Item 19) despite $1.19M average revenue—inability or unwillingness to share profitability raises earnings claim transparency concerns
  3. 03MINORSlow unit growth of 4.6% YoY with 229 units is anemic for home care franchise sector—suggests market saturation, franchisee struggle, or brand stagnation
  4. 04MEDHigh initial investment ($59K franchise fee + up to $163.9K total) paired with undisclosed net income creates unfavorable risk-reward ratio
  5. 05MINORWage violation class action in home care sector is particularly damaging—home care is labor-intensive; wage liability directly impacts franchisee profitability and legal exposure

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
ZIP code based
Protected territory
Yes
Initial term
10 years
Renewal term
10 years
Online sales rights
Restricted
Franchisor can compete
Yes
Hire a manager?
Not allowed
Litigation count
8
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Michigan

Item 11

Training & Operations

Classroom training
86 hrs
On-the-job training
28 hrs
POS system
SwyftOps
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

99 numbers

Locked
(470) 231-••••
GA
(410) 922-••••
MD
(860) 409-••••
CT

One-time purchase · CSV download · Validation questions included

FDD download

ComForCare Home Care · FDD (2024) PDF

Single-page checkout · instant download · CSV export of contacts available separately above