Cloud 9 Foot Spa Franchise Cost, Revenue & Review 2026
- Investment
- $262K – $525K
- Disclosed sales
- partial, no system average
- SBA charge-off
- Not SBA-matched
Data from FDD filing
Analysis by FranchiseVerdict Research · Methodology
Cloud 9 Foot Spa is a wellness franchise offering foot reflexology, massage, and relaxation treatments. Franchisees run the spas, managing therapists, appointments, and services.
FranchiseVerdict summary · 2026
A Cloud 9 Foot Spa franchise requires a total initial investment of $262K – $525K, including a $40K franchise fee and an ongoing 5.0% royalty[2]. The 2025 FDD on file does not yield a unit-revenue figure we can publish. FranchiseVerdict grade: B (Above average), an editorial assessment, not investment advice. Run a live ROI scan →
Limited operating history: franchising since 2024. A system this young has fewer than three years of Item 20 outlet history and rarely enough SBA loans for a charge-off rate, so its grade rests on less evidence than an established system's. Read its Item 20 tables and talk to its first franchisees before relying on the grade. Other new franchisors
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: medium - issued 12 to 24 months ago; a newer filing is likely on file
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✗ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored6 of 6 headline figures on this page cite a page of the filing.
Overview
- Investment
- $262K – $525K
- 55th pct Healthcare
- Avg gross sales
- N/A
- Company-owned only
- Royalty
- 5.0%
- 4th pct Healthcare
- Units
- 8
- 27th pct Healthcare
- SBA charge-off
- N/A
Quick verdict · Healthcare · color = vs category peers
Green = favorable by >10% vs Healthcare median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $262K – $525K including a $40K franchise fee, 5.0% ongoing royalty.
- RETURNSItem 19 discloses annual Gross Revenue (Jan 1 - Dec 31, 2024) for 7 affiliate-owned outlets plus 1 franchised outlet. The cohort is the 7 affiliate outlets (whole-unit annual gross revenue): $957,020; $1,142,209; $812,506; $664,914; $1,095,331; $1,313,138; $175,850. Average = $880,138; median = $957,020; range $175,850-$1,313,138. The one franchised outlet (Lewisville TX, $12,268) opened Dec 2024 and is a partial-month figure, excluded from the cohort stats. Gross Revenue = all revenue less sales tax, refunds, promotional discounts, and employee tips. Not audited. Gross revenue only; no net income/profit disclosed, so no average profit figure is shown.
- RISKVerdict B (Above average), verdict score 48/100 (higher is better).
- GROWTHPositive: net +1 franchised outlets in the latest year (1 opened, 0 closed); 2 signed but not yet open (Item 20).
- DATAItem 19 reports outlet revenue, but not in a form that yields a per-outlet average we can compare across brands. Ask franchisees directly for full unit-level revenue.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- Cloud 9 Franchise LLC
- Parent company
- The Phi Group Holdings LLC
- FDD Item 1, page 7 of the 2025 FDD
- CEO title
- Founder and Owner
- Sean Peng
- CEO experience
- 14 yrs
- Years in role or industry
- Founder active
- Yes
- Original founder still leading the business
- Incorporated in
- DE
- HQ
- 18047 NE 68th Street, Suite B135, Redmond, Washington, 98052
- Auditor
- DJJCPA, LLC
- Audited financials
- Franchisor revenue
- $96K
- Most recent fiscal year
Overview
About
- CEO
- Sean Peng
- Headquarters
- WA
- Founded
- 2023
- FDD year
- 2025
- States available
- 1
Can you afford it, and what does the money buy?
Entry cost runs 23% above the typical healthcare franchise.
Source: FDD 2025 · Items 5–7
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $40K | $40K |
| Working capital (3–6 mo) | $58K | $72K |
| Equipment, build-out, other | $164K | $413K |
| Total initial investment | $262K | $525K |
Source: Cloud 9 Foot Spa 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $262K – $525K
- Middle of category vs category
- Liquid capital req'd
- $58K – $72K
- Middle of category vs category
- Franchise fee
- $40K – $40K
- Top 40% of category vs category
- Royalty
- 5.0%
- typical 6–8%
- Ad fund
- 1.5%
- typical 3–5%
- Total fee load
- 6.5%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 5.0% of gross sales |
| Marketing / ad fund | 1.5% |
| Technology fee | $200 |
| Transfer fee | $27K |
| Renewal fee | $6K |
| Inventory (initial) | $500 – $1K |
| Total fee load | 6.5% of rev |
What do units actually make?
Source: FDD 2025 · Item 19
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
No Item 19 revenue figure for Cloud 9 Foot Spa is on file. The return models need a revenue figure to start from, and the operating costs that turn gross sales into a profit are in no FDD. Enter your own and the calculator runs on your assumptions — nothing here is modelled until you do.
Returns model · single-unit ROIC
What would one Cloud 9 Foot Spa unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for annual revenue, COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
Item 19 discloses annual Gross Revenue (Jan 1 - Dec 31, 2024) for 7 affiliate-owned outlets plus 1 franchised outlet. The cohort is the 7 affiliate outlets (whole-unit annual gross revenue): $957,020; $1,142,209; $812,506; $664,914; $1,095,331; $1,313,138; $175,850. Average = $880,138; median = $957,020; range $175,850-$1,313,138. The one franchised outlet (Lewisville TX, $12,268) opened Dec 2024 and is a partial-month figure, excluded from the cohort stats. Gross Revenue = all revenue less sales tax, refunds, promotional discounts, and employee tips. Not audited. Gross revenue only; no net income/profit disclosed, so no average profit figure is shown.
Company-owned outlets only - not franchisee performance
- Item 19 type
- gross revenue
- Sample size
- 7
- vs category median 20 · small
- Range (low → high)
- $176K→$1.3MCited, not corroborated — printed on page 38 of the 2025 FDD. Nothing else in our record independently restates or re-derives it.
- Cohort dispersion (min → max)
- Reporting year
- 2024
- Fiscal year the figures cover
- Source filing
- FDD 2025
- Disclosed in the 2025 filing, covering 2024
Compared against 162 Healthcare brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Fee burden
Total ongoing fee load of 6.5% — below the Healthcare median of 8.0%.
Disclosure
Item 19 reports outlet revenue, but not in a form that yields a per-outlet average we can compare across brands.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Healthcare medians
How Cloud 9 Foot Spa Compares
Category median of published Healthcare brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 8
- Opened
- 1
- Last reporting year
- Closed
- 0
- Terminated
- 0
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 0
- Term expired, not renewed (per Item 20)
- Turnover rate
- N/A
- Company-owned
- 7
- Corporate units in the system
- % franchised
- 13%
- vs corporate-owned
Last fiscal year · Item 20 exits and transfers
- Terminated
- 0
- Not renewed
- 0
- Transferred
- 0
- Reacquired
- 0
- Franchisor bought back
- Signed, not yet open
- 2
- 0.25 per open outlet · Item 20 Table 5
- Projected new
- 2
- Franchisor's next-year forecast
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 1 state reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
1
states with franchisees (per FDD Item 12)
Where the owners are · Item 20 owner list
1 current owner across 1 state.
- CO 1
Counts only, from the list the franchisor prints in Item 20. Names and phone numbers are for your own due diligence and are not shown here.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
No SBA loan data available for this brand.
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Litigation (Item 3)
Subject: officers or affiliates. The franchisor is not a named party in these cases.
No litigation required to be disclosed
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · DJJCPA, LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: No
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 48 / 100 verdict
- 01MINOROnly 8 units system-wide with unknown growth trajectory — suggests stagnant or declining franchise model
- 02MINORNo average revenue or net income disclosure (no Item 19) — impossible to validate ROI claims or unit economics
- 03MEDHigh investment range ($262K–$525K) with 5% royalty against undisclosed revenue makes payback period unknowable
- 04MINORSmall unit count limits peer validation and suggests weak market traction or recent setbacks
- 05MINOR10-year term locks franchisee into relationship with unstable franchisor
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 6.5% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 7 years |
| Allowed renewalsℹ | 2 |
| Territory type | Protected territory |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory population | 30,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 20 mi |
| Right of first refusalℹ | Yes |
| RoFR response window | 30 days |
| Transfer requires consent | Yes |
| Termination notice | 5 days |
| Mandatory arbitration | Yes |
| Arbitration location | Franchisor's headquarters (Redmond, Washington) |
| Jury trial waiver | No |
| Governing law | DE |
| Litigation count | 0 |
View Item 3 litigation summary
No litigation required to be disclosed
Items 10, 11
Training & Operations
- Classroom training
- 25 hrs
- On-the-job training
- 10 hrs
- Training location
- Houston, Texas or Redmond, Washington
- Ongoing training
- Required
- Field support
- 24 hrs/yr
- On-site visits per year
- Time to open
- 9 mo
- From signing to launch
- Site selection
- Franchisee selects, Franchisor approves
- Franchisor financing
- Not offered
- Item 10
- POS system
- MyTime (booking system); POS system with credit card reader, cash drawer, thermal receipt printer
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: MyTime (booking system); POS system with credit card reader, cash drawer, thermal receipt printer
Item 20 · call current owners
Franchisee Contacts
1 owners to call
Name · phone · city · state. Extracted from FDD Item 20
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a Cloud 9 Foot Spa franchise?
The total investment to open a Cloud 9 Foot Spa franchise ranges from $262K – $525K, with an initial franchise fee of $40K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do Cloud 9 Foot Spa franchise owners earn?
Item 19 of the Cloud 9 Foot Spa FDD discloses outlet figures from $176K to $1.3M but no single average across all outlets. These are gross sales figures, not profit; the Revenue section shows what the filing reports and on what basis. Item 20 of the FDD lists current and former franchisees; asking them directly is the standard way to fill this gap.
Who owns Cloud 9 Foot Spa?
Cloud 9 Foot Spa is franchised by Cloud 9 Franchise LLC. Its parent company is The Phi Group Holdings LLC. Source: FDD Item 1, 2025 filing.
What is Item 19 in the Cloud 9 Foot Spa FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the Cloud 9 Foot Spa FDD and qualifies whose outlets they describe.
What is Cloud 9 Foot Spa's franchise failure rate?
SBA 7(a) loan charge-off data is not available for Cloud 9 Foot Spa (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many Cloud 9 Foot Spa franchise locations are there?
As of their most recent FDD filing, Cloud 9 Foot Spa has 8 total units in the United States, including 1 franchised units and 7 company-owned units. 1 new units were opened in the latest reporting year.
Is Cloud 9 Foot Spa a good franchise to buy?
FranchiseVerdict rates Cloud 9 Foot Spa as a B-grade franchise with a verdict score of 48 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
Are you the franchisor?
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.