1-800-Packouts Franchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
1-800-Packouts is a contents restoration franchise that packs out, stores, cleans, and restores belongings after fire or water damage. Franchisees run local operations, coordinating crews, inventory tracking, and insurance restoration work.
FranchiseVerdict summary · 2026
A 1-800-PACKOUTS franchise requires a total initial investment of $269K – $514K, including a $63K franchise fee and an ongoing 7.0% royalty[2]. Per the 2026 FDD, average unit revenue was $1.9M[2]. SBA 7(a) loans show a 5.0% charge-off rate across 20 loans[1]. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Data last verified · figures per the 2026 FDD issuance
Overview
- Investment
- $269K – $514K
- 60th pct Business Serv…
- Avg gross sales
- $1.9M
- 17th pct Business Serv…
- Royalty
- 7.0%
- 16th pct Business Serv…
- Units
- 61
- 40th pct Business Serv…
- SBA charge-off
- 5.0%
- % of SBA 7(a) loans not repaid · median varies by category
Quick verdict · Business Services · color = vs category peers
Green = favorable by >10% vs Business Services avg · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $269K – $514K including a $63K franchise fee, 7.0% ongoing royalty.
- RETURNSAverage unit revenue of $1.9M/year (median $638K).
- RISKVerdict A (Strongest tier), verdict score 75/100 (higher is better). SBA loan charge-off rate of 5.0% across 20 loans (near or below the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2025).
- FLAG6 units terminated last reporting year (9.8% of the system). Ask existing franchisees why.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- 1-800-Packouts Holdco, LLC
- Parent company
- FS PEP Holdco, LLC
- Ultimate parent
- Princeton Equity Group, LLC
- Predecessor
- 1800Packouts Franchise, LLC
- Prior franchisor entity
- CEO title
- President and Chief Executive Officer
- Stefan Figley
- Incorporated in
- GA
- HQ
- 761 W. 1200 N., Ste 300, Springville, Utah 84663
- Auditor
- Tanner LLC
- Audited financials
- Franchisor revenue
- $47.5M
- vs $38.1M prior year
Affiliated brands
- of Pr
Other brands the franchisor or its parent operates (Item 1).
Overview
About
- CEO
- Stefan Figley
- Headquarters
- UT
- FDD year
- 2026
- States available
- 23
Can you afford it, and what does the money buy?
Entry cost runs 41% above the typical business services franchise.
Source: FDD 2026 · Items 5–7
Full Item 7 breakdown16 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Feenot refundable | $63K | $63K | |
| Quick Start Package (QSP)not refundable | $54K | $54K | |
| Annual Conference Registration Depositnot refundable | $1K | $1K | |
| Rent, Security Deposit, and Utility Depositsnot refundable | $6K | $18K | |
| Leasehold Improvementsnot refundable | $4K | $15K | |
| Equipmentnot refundable | $5K | $30K | |
| Signagenot refundable | $3K | $8K | |
| Furniture, Office Equipment, and Softwarenot refundable | $6K | $12K | |
| Vehiclesnot refundable | $4K | $70K | |
| Business Licenses and Permitsnot refundable | $600 | $4K | |
| Professional Feesnot refundable | $2K | $5K | |
| Initial Inventory and Suppliesnot refundable | $12K | $25K | |
| Insurancenot refundable | $15K | $25K | |
| Training Expensesnot refundable | $2K | $5K | |
| Marketingnot refundable | $2K | $10K | |
| Additional Funds - First 5 monthsnot refundable | $93K | $170K | |
| Total initial investment | $269K | $514K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $269K – $514K
- Middle of category vs category
- Liquid capital req'd
- $93K – $170K
- Middle of category vs category
- Franchise fee
- $63K – $63K
- Middle of category vs category
- Royalty
- 7.0%
- percentage · typical 6–8%
- Ad fund
- 3.0%
- typical 3–5%
- Total fee load
- 10.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 7.0% of gross sales |
| Marketing / ad fund | 3.0% of gross sales |
| Technology fee | $250 |
| Transfer fee | $31K |
| Renewal fee | $10K |
| Inventory (initial) | $12K – $25K |
| Total fee load | 10.0% of rev |
What do units actually make?
Average unit sales run 25% above the business services norm.
Source: FDD 2026 · Item 19
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$243K
13.0% margin
Unlevered ROIC
46%
EBITDA / total invested capital
Payback
26 mo
cash-on-cash, unlevered
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
What one unit earns on your invested capital
Model A · Single-Unit Return
Computes unlevered return on invested capital (ROIC) for a single franchise unit. The target band for an attractive franchise is 30–60% ROIC. Below that and a passive index fund likely outperforms; above that and the franchisor has pricing power you're subsidizing.
Note: Item 19 revenue is what the franchisor discloses. It's the top line only. Operating costs below are category estimates. Override them to match your real lease quote, labor market, and build-out budget.
Returns model · single-unit ROIC
What would one 1-800-PACKOUTS unit return on the cash you put in?
Unlevered ROIC · per unit
Estimated return on your total franchise investment, before any debt financing.
46%
Within the 30–60% "attractive franchise" band
What 25 units return when you use SBA financing
Model B · Return on Equity: Debt-Financed Acquisition
Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).
This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.
What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.
Levered LBO scenario · Yale Crease Capital framing
What would 25 1-800-PACKOUTS units return on equity?
Equity IRR · 5-yr
43.4%
6.06× MOIC
Year-1 DSCR
2.02×
EBITDA ÷ debt service
Equity required
$2.9M
on $11.2M purchase
Total debt
$8.4M
SBA $5.0M + senior + seller note
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2026 FDD
Financial Performance
- Avg gross sales
- $1.9M
- Per unit, per year
- Median gross sales
- $638K
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- gross revenue
- Sample size
- 22 franchisees
- vs category median 35
- Range (low → high)
- $197K→$11.0M
- Cohort dispersion (min → max)
- Reporting year
- 2025
- Fiscal year the figures cover
- Source filing
- FDD 2026
- Disclosed in the 2026 filing, covering 2025
- Transparency
- 9 / 10
- vs category median 3 / 10 · above
Compared against 296 Business Services brands
Revenue is 4.8x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
Average unit generates $1.9M/year in gross sales. Median is $638K — top performers pull the average up, so a typical unit earns less. Revenue-to-investment ratio: 4.8x.
Fee burden
Total ongoing fee load of 10.0% — below the Business Services average of 11.9%.
Disclosure
Transparency score 9/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System expanding at 5.2% CAGR over 3 years across 61 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Business Services averages
How 1-800-Packouts Compares
Is the system healthy?
Source: FDD 2026 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 61
- Opened
- 14
- Last reporting year
- Closed
- 0
- Terminated
- 6
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 0
- Term expired, not renewed (per Item 20)
- Turnover rate
- 9.8%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Multi-unit owners
- Outlier
- Reported value implausible. See FDD Item 20
- Net growth (3-yr)
- +5.2%
- Net unit change over 3 years
- 3-yr CAGR
- +5.2%
- Compounded over last 3 years
3-year detail · Item 20
- Opened (3yr)
- 14
- Closed (3yr)
- 0
- Terminated (3yr)
- 6
- Non-renewed (3yr)
- 0
- Transfers (3yr)
- 5
- Reacquired (3yr)
- 0
- Franchisor bought back
- Projected new
- 20
- Franchisor's next-year forecast
- Transfer rate
- 9.1%
- Owners selling to other franchisees
- Termination rate
- 10.9%
- Franchisor-initiated terminations
- Ceased ops
- 10.9%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 23 states reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
23
states with franchisees (per FDD Item 12)
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 20
- Loan volume
- $4.3M
- Median loan
- $259K
- 50th percentile
- Charge-off rate
- 5.0%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 95.0%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 9
- Defaults
- 1
- Typical loan rate
- 5.0%
- avg rate to borrowers
- Franchised industry avg
- 12.5%
- brand beats franchise avg ↓
- Jobs supported
- 2
- 5.0 per loan
- Lender concentration
- 100%
- top lender's share
Franchise vs independent — in used household and office goods moving, franchised businesses charge off at 12.5% vs 17.7% for independents — franchising is associated with 29% lower SBA default risk in this category.
Top lenders financing 1-800-Packouts franchisees
Showing 3 of 9 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into 1-800-Packouts's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 1 lenders with concentration factor
- Per-state charge-off rates across 1 states
- Startup risk premium and job creation velocity
- 1-year lending trend
Instant access. No subscription.
What could kill this investment?
SBA loans charge off at 5.0% — 69% below the 16.0% national norm, i.e. lower lender-observed risk.
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Moderate-to-caution risk profile with meaningful litigation exposure, unvalidated financial claims, and a competitive market where franchisee enforcement actions suggest operational friction between franchisor and operators.
Litigation (Item 3)
Two disclosed Item 3 matters: (1) Pending - 1-800-Packouts Holdco, LLC v. Laura Gippert, Kevin Shaw, and We Live Aloha, LLC (D. Colo., filed Nov 21, 2025); franchisor sued a former franchisee for breach of contract / competing business, defendants counterclaimed; pending pre-discovery. (2) Prior - 1-800-Packouts of Ohio, LLC v. 1-800-Packouts Holdco, LLC (Portage County, OH, 2019) and the franchisor's reciprocal suit in Cherokee County, GA (2019); settled May 2020, both dismissed with prejudice.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Tanner LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
ⓘ These are the parent company's consolidated financials (the parent guarantees the franchisor), not this brand's standalone results — the figure reflects the whole corporate group, not this brand alone.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 75 / 100 verdict
- 01HIGHActive litigation against franchisees for breach of contract and competing business operations suggests enforcement disputes and potential non-compete interpretation conflicts
- 02MINORPrior settled lawsuit (2019) involving franchisee breaches indicates historical relationship friction and possible systemic agreement compliance issues
- 03MINORNo Item 19 financial performance representations limits ability to validate the reported $730K average net income claim across the 61-unit system
- 04MINORHigh initial investment ($269K-$514K) combined with 7% royalties creates substantial fixed costs that must be covered by the claimed $1.87M average revenue
- 05HIGHModest unit growth (10.9% YoY) is solid but insufficient to offset litigation risks and validate scalability of the model
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 10.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2026 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 1 |
| Territory type | protected |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory population | 1,000,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 50 mi |
| Right of first refusalℹ | Yes |
| RoFR response window | 30 days |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Termination groundsℹ | 1 |
| Curable defaultsℹ | 3 |
| Mandatory arbitration | No |
| Jury trial waiver | Yes |
| Governing law | UT |
| Litigation count | 2 |
View Item 3 litigation summary
Two disclosed Item 3 matters: (1) Pending - 1-800-Packouts Holdco, LLC v. Laura Gippert, Kevin Shaw, and We Live Aloha, LLC (D. Colo., filed Nov 21, 2025); franchisor sued a former franchisee for breach of contract / competing business, defendants counterclaimed; pending pre-discovery. (2) Prior - 1-800-Packouts of Ohio, LLC v. 1-800-Packouts Holdco, LLC (Portage County, OH, 2019) and the franchisor's reciprocal suit in Cherokee County, GA (2019); settled May 2020, both dismissed with prejudice.
Items 10, 11
Training & Operations
- Classroom training
- 12 hrs
- On-the-job training
- 36 hrs
- Training location
- National Training Center, Ball Ground, Georgia (or designated location)
- Ongoing training
- Required
- Time to open
- 4 mo
- From signing to launch
- Site selection
- franchisee (franchisor approves)
- Franchisor financing
- Not offered
- Item 10
- POS system
- Xactimate (insurance repair estimating software)
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: Xactimate (insurance repair estimating software)
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 1-800-PACKOUTS franchise?
The total investment to open a 1-800-PACKOUTS franchise ranges from $269K – $514K, with an initial franchise fee of $63K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 1-800-PACKOUTS franchise owners earn?
According to Item 19 of the 1-800-PACKOUTS FDD, the average gross sales per unit is $1.9M. The median is $638K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is Item 19 in the 1-800-PACKOUTS FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the 1-800-PACKOUTS FDD and qualifies whose outlets they describe.
What is 1-800-PACKOUTS's franchise failure rate?
Based on SBA 7(a) loan data, 1-800-PACKOUTS has a charge-off rate of 5.0% across 20 loans, meaning 5.0% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many 1-800-PACKOUTS franchise locations are there?
As of their most recent FDD filing, 1-800-PACKOUTS has 61 total units in the United States, including 61 franchised units and 0 company-owned units. 14 new units were opened in the latest reporting year.
Is 1-800-PACKOUTS a good franchise to buy?
FranchiseVerdict rates 1-800-PACKOUTS as a A-grade franchise with a verdict score of 75 out of 100 (higher is better), based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.