1-800-Packouts Franchise Cost, Revenue & Review 2026
- Investment
- $269K – $514K
- Disclosed sales
- $1.9M
- gross sales, not profit
- SBA charge-off
- Limited · 20 loans
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
1-800-Packouts is a contents restoration franchise that packs out, stores, cleans, and restores belongings after fire or water damage. Franchisees run local operations, coordinating crews, inventory tracking, and insurance restoration work.
FranchiseVerdict summary · 2026
A 1-800-PACKOUTS franchise requires a total initial investment of $269K – $514K, including a $63K franchise fee and an ongoing 7.0% royalty[2]. Per the 2026 FDD, average revenue per franchisee was $1.9M. This franchisor reports Item 19 per franchisee rather than per outlet, so the figure is not comparable with per-outlet averages[2]. FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Sources, dates and evidence
FDD issued: · Data extracted: · Last cited check: · Staleness risk: low - issued within the last 12 months
Evidence: strong✓ Investment (Item 7)✓ Item 19 status✓ Units and owners (Item 20)✓ SBA loan coverage✓ Litigation (Item 3)✓ Financial statements (Item 21)✓ Franchisor identityhow this is scored8 of 8 headline figures on this page cite a page of the filing.
Overview
- Investment
- $269K – $514K
- 60th pct Business Serv…
- Avg gross sales
- $1.9M
- Per franchisee, not per outlet
- Royalty
- 7.0%
- 21st pct Business Serv…
- Units
- 61
- 39th pct Business Serv…
- SBA charge-off
- N/A
Quick verdict · Business Services · color = vs category peers
Green = favorable by >10% vs Business Services median · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $269K – $514K including a $63K franchise fee, 7.0% ongoing royalty.
- RETURNSAverage revenue per franchisee of $1.9M/year (median $638K). Averaged per franchisee, not per outlet - not comparable with per-outlet figures.
- RISKVerdict A (Strongest tier), verdict score 75/100 (higher is better).
- GROWTHPositive: net +6 franchised outlets in the latest year (14 opened, 0 closed); 1 signed but not yet open (Item 20).
- FLAG6 units terminated last reporting year (9.8% of the system). Ask existing franchisees why.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- 1-800-Packouts Holdco, LLC
- Parent company
- FS PEP Holdco, LLC
- FDD Item 1, page 9 of the 2026 FDD
- Ultimate parent
- Princeton Equity Group, LLC
- FDD Item 1, page 9 of the 2026 FDD
- Predecessor
- 1800Packouts Franchise, LLC
- Prior franchisor entity
- CEO title
- President and Chief Executive Officer
- Stefan Figley
- Incorporated in
- GA
- HQ
- 761 W. 1200 N., Ste 300, Springville, Utah 84663
- Auditor
- Tanner LLC
- Audited financials
- Franchisor revenue
- $47.5M
- vs $38.1M prior year
Affiliated brands
- of Pr
Other brands the franchisor or its parent operates (Item 1).
Same owner · FDD Item 1, page 9
9 other brands on this site name Princeton Equity Group, LLC as parent or ultimate parent in their own FDD.
- Bio-OneC
- Card My YardB
- D1 TrainingC
- Ellie Mental HealthB
- Five Star Bath SolutionsC
- Gotcha CoveredC
- MOSQUITO SHIELDA
- PIRTEKA
- Strickland Brothers 10 Minute Oil ChangeA
Portfolio: Princeton Equity Group (private-equity sponsor)
Grouped by the owner's name as each filing prints it (this page: the 2026 FDD). Spelling variants of the same group may be listed apart; a brand is never grouped with an owner its filing does not name.
Overview
About
- CEO
- Stefan Figley
- Headquarters
- UT
- FDD year
- 2026
- States available
- 23
Can you afford it, and what does the money buy?
Entry cost runs 195% above the typical business services franchise.
Source: FDD 2026 · Items 5–7
Full Item 7 breakdown16 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Feenot refundable | $63K | $63K | |
| Quick Start Package (QSP)not refundable | $54K | $54K | |
| Annual Conference Registration Depositnot refundable | $1K | $1K | |
| Rent, Security Deposit, and Utility Depositsnot refundable | $6K | $18K | |
| Leasehold Improvementsnot refundable | $4K | $15K | |
| Equipmentnot refundable | $5K | $30K | |
| Signagenot refundable | $3K | $8K | |
| Furniture, Office Equipment, and Softwarenot refundable | $6K | $12K | |
| Vehiclesnot refundable | $4K | $70K | |
| Business Licenses and Permitsnot refundable | $600 | $4K | |
| Professional Feesnot refundable | $2K | $5K | |
| Initial Inventory and Suppliesnot refundable | $12K | $25K | |
| Insurancenot refundable | $15K | $25K | |
| Training Expensesnot refundable | $2K | $5K | |
| Marketingnot refundable | $2K | $10K | |
| Additional Funds - First 5 monthsnot refundable | $93K | $170K | |
| Total initial investment | $269K | $514K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $269K – $514K
- Middle of category vs category
- Liquid capital req'd
- $93K – $170K
- Middle of category vs category
- Franchise fee
- $63K – $63K
- Middle of category vs category
- Royalty
- 7.0%
- typical 6–8%
- Ad fund
- 3.0%
- typical 3–5%
- Total fee load
- 10.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 7.0% of gross sales |
| Marketing / ad fund | 3.0% of gross sales |
| Technology fee | $250 |
| Transfer fee | $31K |
| Renewal fee | $10K |
| Inventory (initial) | $12K – $25K |
| Total fee load | 10.0% of rev |
What do units actually make?
Average unit sales run 173% above the business services norm.
Averaged per franchisee, not per outlet - not comparable with per-outlet figures
Source: FDD 2026 · Item 19
Single-unit · not modelled
Returns at a glance
An FDD discloses gross sales, not profit, and the operating costs that turn one into the other are in no filing. We publish no modelled return for 1-800-PACKOUTS until someone supplies them — yours, in the models below.
—
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
Total invested capital · disclosed
$523K
Item 7 initial investment plus working capital, as filed — the one figure here that needs no assumption.
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
What one unit earns on your invested capital
Model A · Single-Unit Return
Computes unlevered return on invested capital (ROIC) for a single franchise unit, read against the 30–60% reference band · Yale SOM, Post-MBA Path Exhibit 2 (2023). Below that band a passive index fund likely outperforms; above it the franchisor has pricing power you're subsidizing.
Note: Item 19 revenue is what the franchisor discloses, and it is the top line only — gross sales are not profit. No FDD discloses the operating costs that turn one into the other, so those fields start empty and nothing is modelled until you supply them from your own lease quote, labor market and build-out budget.
Returns model · single-unit ROIC
What would one 1-800-PACKOUTS unit return on the cash you put in?
Illustrative category typicals — not sourced to any filing, survey or sample. Replace them with figures from franchisee validation calls before you rely on the output.
Unlevered ROIC · per unit
Your modelled return on total invested capital, before any debt financing.
—
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
What 25 units return when you use SBA financing
Model B · Return on Equity: Debt-Financed Acquisition
Models a 25-unit portfolio acquisition financed with an SBA 7(a) loan. Shows equity IRR (your return on cash invested), DSCR (how safely the cash flow covers debt service), and the capital stack (SBA + seller + equity breakdown).
This is the “search fund” or “entrepreneurship through acquisition” scenario: you buy an existing multi-unit operator, use leverage to amplify returns, and either operate or hire management. The 25-unit size is the typical minimum for an SBA-backed franchise portfolio acquisition to pencil as a full-time income.
What “return on equity” means here: if you put in $500K of your own cash and the business generates enough EBITDA to pay down debt and grow, your equity IRR is the annual return on that $500K, including the value created when you eventually sell. Target IRR for a search fund is typically 25–35%.
Not modelled yet
An FDD discloses gross sales, not profit. We hold no sourced figure for COGS, labour, rent / occupancy and other operating costs, and will not substitute an assumed one. Enter your own and the model runs on your assumptions.
A 25-unit return is built on a per-unit EBITDA. Fill in the operating costs in Model A above and this model runs on that figure, or take the whole scenario to the full ROI workbench, where the portfolio and LBO models accept your own per-unit economics directly.
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2026 FDD
Financial Performance
Averaged per franchisee, not per outlet - not comparable with per-outlet figures
- Avg gross sales
- $1.9M
- Per franchisee, per year — not per outlet
- Median gross sales
- $638K
- Per franchisee, not per outlet
Gross sales are revenue before expenses — not profit. Actual owner earnings depend on rent, labor, royalties, marketing fees, and debt service.
- Item 19 type
- gross revenue
- Sample size
- 22 franchisees
- vs category median 37
- Range (low → high)
- $197K→$11.0MCited, not corroborated — printed on page 60 of the 2026 FDD. Nothing else in our record independently restates or re-derives it.
- Cohort dispersion (min → max)
- Reporting year
- 2025
- Fiscal year the figures cover
- Source filing
- FDD 2026
- Disclosed in the 2026 filing, covering 2025
- Transparency
- 9 / 10
- vs category median 3 / 10 · above
Compared against 296 Business Services brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Unit economics
The average franchisee generates $1.9M/year in gross sales. Median is $638K — top performers pull the average up, so a typical unit earns less.
Fee burden
Total ongoing fee load of 10.0% (near the Business Services median).
Disclosure
Transparency score 9/10 — this franchisor discloses detailed breakdowns (quartiles, segments, or cohort data). Buyers can model unit economics with higher confidence.
Operator retention
System expanding at 5.2% CAGR over 3 years across 61 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Business Services medians
How 1-800-Packouts Compares
Per franchisee, not per outlet - the category median is per-outlet only, so no comparison is shown
Category median of published Business Services brands that report the figure; the middle half spans the 25th to 75th percentile and n counts the brands behind it. Medians are used because a few very large systems pull an average far from the typical brand. Revenue is disclosed gross sales, not profit.
Is the system healthy?
Source: FDD 2026 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 61
- Opened
- 14
- Last reporting year
- Closed
- 0
- Terminated
- 6
- Franchisor ended the franchise (per Item 20)
- Non-renewed
- 0
- Term expired, not renewed (per Item 20)
- Turnover rate
- 9.8%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Multi-unit owners
- Outlier
- Reported value implausible. See FDD Item 20
- Net growth (3-yr)
- +5.2%
- Net unit change over 3 years
- 3-yr CAGR
- +5.2%
- Compounded over last 3 years
Last fiscal year · Item 20 exits and transfers
- Terminated
- 6
- Not renewed
- 0
- Transferred
- 5
- Reacquired
- 0
- Franchisor bought back
- Signed, not yet open
- 1
- 0.02 per open outlet · Item 20 Table 5
- Projected new
- 20
- Franchisor's next-year forecast
- Transfer rate
- 9.1%
- Owners selling to other franchisees
- Termination rate
- 10.9%
- Franchisor-initiated terminations
- Ceased ops
- 10.9%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 12 · 23 states reported
The Territory Map
FDD Item 12 reports the state count, but the specific list isn't in our current data. The map will appear once we re-extract from the FDD or enough franchisee contacts are available.
23
states with franchisees (per FDD Item 12)
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 20
- Loan volume
- $4.3M
- Median loan
- $259K
- 50th percentile
- Charge-off rate
- Limited · 20 loans
- Limited SBA coverage: 20 loans, rate hidden until 10 have resolved and loans reach 2% of franchised units
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- Limited · 20 loans
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 9
- Defaults
- 1
- Typical loan rate
- 5.0%
- avg rate to borrowers
- Franchised industry avg
- 12.5%
- n=275 loans
- Jobs supported
- 2
- 5.0 per loan
- Lender concentration
- 100%
- top lender's share
Franchise vs independent — in used household and office goods moving, franchised businesses charge off at 12.5% vs 17.7% for independents — franchising is associated with 29% lower SBA default risk in this category.
Top lenders financing 1-800-Packouts franchisees
Showing 3 of 9 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Lender network · 7(a) + 504
SBA Lending Report
Full lending analysis for 1-800-Packouts from SBA 7(a) FOIA data.
- Principal loss rate
- 0.0%
- Avg SBA guarantee
- 85%
- Avg interest rate
- 5.00%
- Lender concentration
- 100.0%
- Job velocity
- 5.0 per $100K
- NAICS benchmark
- 5.0%
- NAICS 484210
- Jobs supported
- 2
Top SBA lendersTop lender holds 100% of loans
| # | Lender | Loans | Volume | Default % |
|---|---|---|---|---|
| 1 | ESL FCU | 1 | $40K | 0.0% |
Geographic failure vector
| State | Loans | Defaults | Rate |
|---|---|---|---|
| NYNew York | 1 | 0 | 0.0% |
SBA 7(a) lending trend
Source: SBA 7(a) + 504 FOIA loan-level data, matched by FranchiseVerdict
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Moderate-to-caution risk profile with meaningful litigation exposure, unvalidated financial claims, and a competitive market where franchisee enforcement actions suggest operational friction between franchisor and operators.
Litigation (Item 3)
Subject: the franchisor is a named party (defendant).
Two disclosed Item 3 matters: (1) Pending - 1-800-Packouts Holdco, LLC v. Laura Gippert, Kevin Shaw, and We Live Aloha, LLC (D. Colo., filed Nov 21, 2025); franchisor sued a former franchisee for breach of contract / competing business, defendants counterclaimed; pending pre-discovery. (2) Prior - 1-800-Packouts of Ohio, LLC v. 1-800-Packouts Holdco, LLC (Portage County, OH, 2019) and the franchisor's reciprocal suit in Cherokee County, GA (2019); settled May 2020, both dismissed with prejudice.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Tanner LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Item 21 financials are those of the parent/guarantor FS PEP Holdco, LLC (consolidated, audited for FY2024 and FY2023), not 1-800-Packouts Holdco alone. Parent guarantees franchisor performance.
ⓘ These are the parent company's consolidated financials (the parent guarantees the franchisor), not this brand's standalone results — the figure reflects the whole corporate group, not this brand alone.
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 75 / 100 verdict
- 01HIGHActive litigation against franchisees for breach of contract and competing business operations suggests enforcement disputes and potential non-compete interpretation conflicts
- 02MINORPrior settled lawsuit (2019) involving franchisee breaches indicates historical relationship friction and possible systemic agreement compliance issues
- 03MINORHigh initial investment ($269K-$514K) combined with 7% royalties creates substantial fixed costs that must be covered by the claimed $1.87M average revenue
- 04HIGHModest unit growth (10.9% YoY) is solid but insufficient to offset litigation risks and validate scalability of the model
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 10.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2026 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 1 |
| Territory type | Protected territory |
| Protected territory | Yes |
| Exclusive territoryℹ | No |
| Territory population | 1,000,000 |
| Online sales rightsℹ | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Non-compete (miles)ℹ | 50 mi |
| Right of first refusalℹ | Yes |
| RoFR response window | 30 days |
| Transfer requires consent | Yes |
| Termination notice | 30 days |
| Termination groundsℹ | 1 |
| Curable defaultsℹ | 3 |
| Mandatory arbitration | No |
| Jury trial waiver | Yes |
| Governing law | UT |
| Litigation count | 2 |
View Item 3 litigation summary
Two disclosed Item 3 matters: (1) Pending - 1-800-Packouts Holdco, LLC v. Laura Gippert, Kevin Shaw, and We Live Aloha, LLC (D. Colo., filed Nov 21, 2025); franchisor sued a former franchisee for breach of contract / competing business, defendants counterclaimed; pending pre-discovery. (2) Prior - 1-800-Packouts of Ohio, LLC v. 1-800-Packouts Holdco, LLC (Portage County, OH, 2019) and the franchisor's reciprocal suit in Cherokee County, GA (2019); settled May 2020, both dismissed with prejudice.
Items 10, 11
Training & Operations
- Classroom training
- 12 hrs
- On-the-job training
- 36 hrs
- Training location
- National Training Center, Ball Ground, Georgia (or designated location)
- Ongoing training
- Required
- Time to open
- 4 mo
- From signing to launch
- Site selection
- franchisee (franchisor approves)
- Franchisor financing
- Not offered
- Item 10
- POS system
- Xactimate (insurance repair estimating software)
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: Xactimate (insurance repair estimating software)
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 1-800-PACKOUTS franchise?
The total investment to open a 1-800-PACKOUTS franchise ranges from $269K – $514K, with an initial franchise fee of $63K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 1-800-PACKOUTS franchise owners earn?
According to Item 19 of the 1-800-PACKOUTS FDD, the average gross sales per unit is $1.9M. The median is $638K. Important context: Averaged per franchisee, not per outlet - not comparable with per-outlet figures. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
Who owns 1-800-PACKOUTS?
1-800-PACKOUTS is franchised by 1-800-Packouts Holdco, LLC. Its parent company is FS PEP Holdco, LLC. The ultimate parent named in the FDD is Princeton Equity Group, LLC. Source: FDD Item 1, 2026 filing.
What is Item 19 in the 1-800-PACKOUTS FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the 1-800-PACKOUTS FDD and qualifies whose outlets they describe.
What is 1-800-PACKOUTS's franchise failure rate?
SBA 7(a) loan charge-off data is not available for 1-800-PACKOUTS (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many 1-800-PACKOUTS franchise locations are there?
As of their most recent FDD filing, 1-800-PACKOUTS has 61 total units in the United States, including 61 franchised units and 0 company-owned units. 14 new units were opened in the latest reporting year.
Is 1-800-PACKOUTS a good franchise to buy?
FranchiseVerdict rates 1-800-PACKOUTS as a A-grade franchise with a verdict score of 75 out of 100 (higher is better). The grade is a deterministic score built from six weighted dimensions — financial health, unit economics, unit growth, scale, legal, and transparency — then calibrated against SBA loan charge-off rates and FDD age. Transparency is one of the six, so a filing that discloses less scores lower on that dimension than one that discloses more. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.