1-800-PackoutsFranchise Cost, Revenue & Review 2026
Data from FDD filing + SBA 7(a) records
FranchiseVerdict summary · 2026
A 1-800-PACKOUTS franchise requires a total initial investment of $269K – $514K, including a $63K franchise fee and an ongoing 7.0% royalty[2]. Per the 2026 FDD, average unit revenue was $1.9M[2]. SBA 7(a) loans show a 5.0% charge-off rate across 20 loans[1]. Verdict grade: A. Run a live ROI scan →
Data last verified June 18, 2026 · figures per the 2026 FDD issuance
Overview
- Investment
- $269K – $514K
- 50th pct Business Serv…
- Avg gross sales
- $1.9M
- 24th pct Business Serv…
- Royalty
- 7.0%
- 15th pct Business Serv…
- Units
- 61
- 34th pct Business Serv…
- SBA default
- 5.0%
- system-wide median varies by category
Quick verdict · Business Services · color = vs category peers
Green = >15% above Business Services avg · No shading = within ±15% · Red = >15% below avg · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Each dollar invested generates 4.8x in gross revenue, well above the typical 1.5-2.5x range.
186% cash-on-cash return (based on P&L Bottom Line). Above the 20% threshold most investors target.
Bottom line
- Total investment $269K – $514K including a $63K franchise fee, 7.0% ongoing royalty.
- Average unit revenue of $1.9M/year (median $638K), with an estimated 186% cash-on-cash return (based on P&L Bottom Line).
- Verdict A (Top Quintile) with a risk score of 38/100. SBA loan charge-off rate of 5.0% across 20 loans (near or below the 16% franchise average, based on all SBA 7(a) franchise lending, 2010–2024).
Item 1 · who you're contracting with
The Franchisor
- Legal entity
- 1-800-Packouts Holdco, LLC
- Parent company
- FS PEP Holdco, LLC
- Predecessor
- have never offered any other franchises in any other line of business
- Prior franchisor entity
- Incorporated in
- GA
- HQ
- 761 W. 1200 N., Ste 300, Springville, Utah 84663
- Auditor
- Tanner LLC
- Audited financials
- Franchisor revenue
- $38.1M
- vs $47.5M prior year
Affiliated brands
- of Pr
Other brands the franchisor or its parent operates (Item 1).
Overview
About
1-800-PACKOUTS franchisees operate moving and packing services, managing the logistics of residential and commercial relocations. Day-to-day operations include customer acquisition, scheduling moving crews, overseeing packing/loading activities, managing inventory of supplies, and handling customer service. The business is labor-intensive and territory-dependent, requiring local market presence and operational management of multiple concurrent moves.
- CEO
- Stefan Figley
- Headquarters
- UT
- Founded
- 2014
- FDD year
- 2026
- States available
- 23
FDD Item 7 · 2026 filing · 16 line items
Initial investment breakdown
| Line item | Low | High | |
|---|---|---|---|
| Initial Franchise Feenot refundable | $63K | $63K | |
| Quick Start Package (QSP)not refundable | $54K | $54K | |
| Annual Conference Registration Depositnot refundable | $1K | $1K | |
| Rent, Security Deposit, and Utility Depositsnot refundable | $6K | $18K | |
| Leasehold Improvementsnot refundable | $4K | $15K | |
| Equipmentnot refundable | $5K | $30K | |
| Signagenot refundable | $3K | $8K | |
| Furniture, Office Equipment, and Softwarenot refundable | $6K | $12K | |
| Vehiclesnot refundable | $4K | $70K | |
| Business Licenses and Permitsnot refundable | $600 | $4K | |
| Professional Feesnot refundable | $2K | $5K | |
| Initial Inventory and Suppliesnot refundable | $12K | $25K | |
| Insurancenot refundable | $15K | $25K | |
| Training Expensesnot refundable | $2K | $5K | |
| Marketingnot refundable | $2K | $10K | |
| Additional Funds - First 5 monthsnot refundable | $93K | $170K | |
| Total initial investment | $269K | $514K |
Line items extracted from FDD Item 7. Ranges reflect the franchisor's stated low and high per line. Total is the sum of line-item lows / highs — actual costs may fall outside this range depending on market and build-out scope.
Single-unit · estimated
Returns at a glance
Indicative numbers using FDD Item 7 / Item 19 inputs and category-benchmarked cost ratios. Full single-unit, 25-unit portfolio, and LBO models (with every input editable to stress-test your own scenario) live on the financials page.
Store EBITDA · annual
$243K
13.0% margin
Unlevered ROIC
46%
EBITDA / total invested capital
Payback
26 mo
cash-on-cash, unlevered
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $269K – $514K
- Near category avg vs category
- Liquid capital req'd
- $93K – $170K
- Near category avg vs category
- Franchise fee
- $63K – $63K
- Near category avg vs category
- Royalty
- 7.0%
- Gross Sales · typical 6–8%
- Ad fund
- 3.0%
- typical 3–5%
- Total fee load
- 10.0%
- vs 9–13% typical
- Payback period
- 0.5 yrs
- From FDD / Item 19
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty | 7.0% of gross sales |
| Marketing / ad fund | 3.0% of gross sales |
| Technology fee | $250 |
| Transfer fee | $31K |
| Renewal fee | $10K |
| Total fee load | 10.0% of rev |
Financial Performance
- Avg gross sales
- $1.9M
- Per unit, per year
- Median gross sales
- $638K
- Avg p&l bottom line
- $730K
- Reported as P&L Bottom Line in FDD Item 19
- Cash-on-cash
- 186.4%
- Based on P&L Bottom Line / investment midpoint
- Item 19 type
- Financial performance representation of a company-controlled franchise and system-wide franchisee data.
- Sample size
- 22 units
- vs category median 32
- Range (low → high)
- $197K→$11.0M
- Cohort dispersion (min → max)
- Reporting year
- 2025
- Fiscal year the figures cover
- Transparency
- 10 / 5
- vs category median 3 / 5 · above
Compared against 360 Business Services brands
Revenue is 4.8x the investment midpoint. At typical franchise margins, this suggests a payback under 3 years.
vs Business Services averages
How 1-800-Packouts Compares
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 61
- Opened
- 14
- Last reporting year
- Closed
- 6
- Turnover rate
- 9.8%
- Company-owned
- 0
- Corporate units in the system
- % franchised
- 100%
- vs corporate-owned
- Net growth (yr3)
- +10.9%
- Net unit change last year
- 3-yr CAGR
- +5.2%
- Compounded over last 3 years
3-year detail · Item 20
- Opened (3yr)
- 14
- Closed (3yr)
- 6
- Terminated (3yr)
- 6
- Non-renewed (3yr)
- 0
- Transfers (3yr)
- 5
- Reacquired (3yr)
- 0
- Franchisor bought back
- Projected new
- 20
- Franchisor's next-year forecast
- Transfer rate
- 9.1%
- Owners selling to other franchisees
- Termination rate
- 10.9%
- Franchisor-initiated terminations
- Ceased ops
- 10.9%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 14 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 20
- Loan volume
- $4.3M
- Median loan
- $259K
- 50th percentile
- Charge-off rate
- 5.0%
- rates vary by category · see methodology
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- 75.0%
- 5-yr charge-off
- 0.0%
- Loans approved 2021+
- Active lenders
- 9
- Defaults
- 1
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into 1-800-Packouts's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 1 lenders with concentration factor
- Per-state charge-off rates across 1 states
- Startup risk premium and job creation velocity
- 1-year lending trend
Instant access. No subscription.
Risk analysis
FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17
Risk & Legal
Moderate-to-caution risk profile with meaningful litigation exposure, unvalidated financial claims, and a competitive market where franchisee enforcement actions suggest operational friction between franchisor and operators.
Litigation (Item 3)
1 case reference(s): 1 pending, 1 settled.
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · Tanner LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: No
- Must buy proprietary products: No
- Restricted to system-approved products: No
Score breakdown · what drove the 38 / 100 rating
- 01HIGHActive litigation against franchisees for breach of contract and competing business operations suggests enforcement disputes and potential non-compete interpretation conflicts
- 02MINORPrior settled lawsuit (2019) involving franchisee breaches indicates historical relationship friction and possible systemic agreement compliance issues
- 03MINORNo Item 19 financial performance representations limits ability to validate the reported $730K average net income claim across the 61-unit system
- 04MINORHigh initial investment ($269K-$514K) combined with 7% royalties creates substantial fixed costs that must be covered by the claimed $1.87M average revenue
- 05HIGHModest unit growth (10.9% YoY) is solid but insufficient to offset litigation risks and validate scalability of the model
Severity inferred from the FDD text · not a regulatory classification
FDD Items 5, 6, 12, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 10 years |
| Allowed renewalsℹ | 1 |
| Territory type | Population |
| Protected territory | Yes |
| Territory sizeℹ | 1,000,000 people |
| Online sales rights | Restricted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| RoFR response window | 30 days |
| Termination notice | 30 days |
| Termination groundsℹ | 1 |
| Curable defaultsℹ | 2 |
| Mandatory arbitration | Yes |
| Jury trial waiver | Yes |
| Governing law | Utah |
| Litigation count | 2 |
View Item 3 litigation summary
1 case reference(s): 1 pending, 1 settled.
Items 10, 11
Training & Operations
- Classroom training
- 12 hrs
- On-the-job training
- 36 hrs
- POS system
- Xactimate
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: Xactimate
Item 20 · call current owners
Franchisee Contacts
14 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
1-800-PACKOUTS · FDD (2026) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a 1-800-PACKOUTS franchise?
The total investment to open a 1-800-PACKOUTS franchise ranges from $269K – $514K, with an initial franchise fee of $63K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do 1-800-PACKOUTS franchise owners earn?
According to Item 19 of the 1-800-PACKOUTS FDD, the average gross sales per unit is $1.9M. The median is $638K. Note: this is gross revenue, not profit. Actual owner earnings vary based on location, operating costs, and management.
What is 1-800-PACKOUTS's franchise failure rate?
Based on SBA 7(a) loan data, 1-800-PACKOUTS has a charge-off rate of 5.0% across 20 loans, meaning 5.0% of franchise loans were charged off. Charge-off rates are one proxy for franchise risk, though they do not capture all closures. This data comes from FOIA-sourced SBA lending records.
How many 1-800-PACKOUTS franchise locations are there?
As of their most recent FDD filing, 1-800-PACKOUTS has 61 total units in the United States, including 53 franchised units and 0 company-owned units. 14 new units were opened in the latest reporting year.
Is 1-800-PACKOUTS a good franchise to buy?
FranchiseVerdict rates 1-800-PACKOUTS as a A-grade franchise with a risk score of 38 out of 100, based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.