FranchiseVerdict
ZOOM DRAIN logo
FV-03046·STRONGExcellent100

Zoom Drain

Formerly known as Drain Doctor

OtherFranchising since 2014Website
Investment
$260K – $491K
72nd pct Other
Avg revenue
$2.9M
45th pct Other
Royalty
Units
166
82nd pct Other
SBA default
0.0%
vs <3% typical

Bottom line

  • Total investment $260K – $491K including a $50K franchise fee.
  • Average unit revenue of $2.9M/year (median $2.0M). Estimated payback in 0.1 years.
  • Rated STRONG with a risk score of 29/100. SBA loan default rate of 0.0% across 84 loans (below the industry average).
  • System growing at 21570% CAGR over 3 years with 166 total units — strong expansion trajectory.

Item 1 · who you're contracting with

The Franchisor

Legal entity
ZOOM DRAIN FRANCHISE, LLC
Parent company
ZD Holdco, LLC
Incorporated in
Delaware
HQ
500 Davis Drive, Plymouth Meeting, PA 19462
Auditor
HM&M Group, LLC
Audited financials
Franchisor revenue
$6.4M
vs $6.2M prior year

Yale framework · single-unit ROIC

Returns Analysis

Pulls Item 7 (investment) and Item 19 (revenue) from this brand's FDD into the Yale unlevered-ROIC formula. Override any input to stress-test it against your own assumptions.

The model · Yale framework

What would one ZOOM DRAIN unit return on the cash you put in?

Revenue · per unit, per year
$
FDD Item 19 reports $2,890,307
Franchisor take · royalty + ad fund
Royaltytyp 68%
%
Ad fundtyp 35%
%
Operating costs · category default: generic
COGS
%
Labor
%
Rent / occupancy
%
Other operating
%
Total invested capital · what you actually put in
Initial investment
$
FDD Item 7: $260K–$491K
Working capital
$
FDD reports $43K–$58K

Unlevered ROIC · per unit

102%

Above typical band (30–60%)

0%30–60% Yale band80%
ROIC above 100% usually means the revenue figure is a system-wide aggregate or top-cohort number rather than a single-unit average. Verify the "Revenue · per unit" field against the brand's FDD Item 19 detail tables before relying on this output.

Store EBITDA · annual
$434K
EBITDA margin
15.0%
Total invested
$426K
Payback
12 mo
Unit-level only. A multi-unit portfolio gives up roughly 5–15% of this to shared services (corporate G&A) before reaching the ~10-unit break-even Yale describes.

Levered LBO scenario · Yale Crease Capital framing

What would 25 ZOOM DRAIN units return on equity?

Edit assumptions

Equity IRR · 5-yr

27.9%

3.42× MOIC

Year-1 DSCR

2.91×

EBITDA ÷ debt service

Equity required

$11.2M

on $23.1M purchase

Total debt

$11.9M

SBA $5.0M + senior + seller note

SBA 7(a) request ($11.6M) exceeds the $5M program cap. Excess capped automatically; backfill via conventional or equity.

Overview

About

Zoom Drain franchisees operate drain cleaning and plumbing maintenance services for residential and commercial customers. Daily operations include dispatch management, technician scheduling, customer service, and field work to diagnose and clear clogs, repairs, and preventative drain cleaning. The service-based model requires managing labor, equipment, vehicles, and local marketing.

CEO
James N. Criniti
Founded
2021
FDD year
2025
States available
28

Item 7 · what it costs

The Vitals

Total investment
$260K – $491K
All-in to open one unit
Liquid capital
$43K – $58K
Cash you must have on hand
Franchise fee
$50K
Royalty
During the first 12 months, 6% of Gross Sales. Starting i…
Ad fund
2.0%
typical 3–5%
Total fee load
8.0%
vs 9–13% typical
Payback period
0.1 yrs
From v3 / Item 19

Item 19

Financial Performance

Avg gross sales
$2.9M
Per unit, per year
Median gross sales
$2.0M
Item 19 type
Gross Sales, Gross Profit, and Estimated Earnings
Sample size
59 units
vs category median 20 · large
Range (low → high)
$344K$6.7M
Cohort dispersion
Transparency
10 / 5
vs category median 3 / 5 · above
Revenue rank45th
vs Other peers
Investment cost rank72th
Lower investment ranks lower (better)
Royalty rate rank70th
Lower royalty = lower percentile (better)
Unit count rank82th
vs Other peers
Risk score rank1th
Lower risk = lower percentile (better)

Item 20 · unit dynamics

The Growth Chart

Total units
166
Opened
57
Last reporting year
Closed
20
Turnover rate
12.0%
Company-owned
5
Corporate units in the system
% franchised
97%
vs corporate-owned
Net growth (yr3)
+30.9%
Net unit change last year
3-yr CAGR
Outlier (see FDD)
Likely small-sample artifact
2023
161+38
Franchised units
2024
123
Franchised units
2025
51
Franchised units

Year-over-year franchised unit counts and net change. Source: FDD Item 20.

Item 20 · 30 states with active franchisees

The Territory Map

Derived from franchisee contact records. Shows states with at least one current operator — not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).

AK
ME
VT
NH
MA
RI
CT
NY
NJ
PA
DE
MD
DC
WA
OR
CA
NV
ID
MT
WY
UT
CO
AZ
NM
ND
SD
NE
KS
OK
TX
MN
IA
MO
AR
LA
WI
IL
MS
TN
MI
IN
KY
AL
OH
WV
GA
VA
NC
SC
FL
HI
Available · 30 states
Not registered

States derived from franchisee phone area codes (Item 20). Approximate — ported numbers may show the original state, not the franchisee's current location.

Government records

SBA Loan Data

Aggregated from SBA 7(a) loan disclosures, public data unique to FranchiseVerdict.

Total loans
84
Loan volume
Avg loan
Default rate
0.0%
vs <3% typical · system-wide
5-yr default

FranchiseVerdict rating + FDD Items 3, 5, 6, 12, 17

Risk & Legal

29
Risk · 0-100
STRONG29 / 100

Solid unit growth and strong reported financials are offset by lack of Item 19 disclosure, recent regulatory settlement, and royalty structure ambiguity requiring franchise disclosure document review.

Score breakdown · what drove the 29 / 100 rating

  1. 01MINORRecent compliance violation in July 2024 by parent affiliate regarding franchise registration lapse in Virginia — indicates operational/legal oversight
  2. 02HIGHNo Item 19 financial performance representations (Going Concern = False) — cannot independently verify the $2.89M average revenue claim
  3. 03MINORRoyalty structure creates ambiguity: $1,000/territory/month minimum from month 13 could disadvantage low-volume territories or create cash flow pressure
  4. 04MINORAggressive unit growth of 30.9% YoY may strain support infrastructure and quality control across 166 franchises

Severity inferred from the FDD text · not a regulatory classification

FDD Items 5, 6, 12, 17 · continued from Risk & Legal

Contract & Territory Detail

Territory
Zip Codes
Protected territory
Yes
Initial term
10 years
Renewal term
5 years
Online sales rights
Granted
Franchisor can compete
Yes
Hire a manager?
Allowed
Litigation count
1
Right of first refusal
Yes
Franchisor can buy back on resale
Mandatory arbitration
Yes
Jury trial waiver
Yes
Non-compete
2 yrs
Post-termination restriction
Owner-operator
Required
Governing law
Pennsylvania

Item 11

Training & Operations

Classroom training
96 hrs
On-the-job training
36 hrs
POS system
ServiceTitan
Operating tech stack

Item 20

Franchisee Contacts

Phone numbers extracted directly from this brand's FDD Item 20. After purchase, you'll also receive a list of validation questions tailored to this brand.

Franchisee contacts

90 numbers

Locked
(949) 668-••••
CA
(251) 216-••••
AL
(585) 500-••••
NY

One-time purchase · CSV download · Validation questions included

FDD download

ZOOM DRAIN · FDD (2025) PDF

Single-page checkout · instant download · CSV export of contacts available separately above