Zoom Drain Franchise Cost, Revenue & Review 2026
Formerly known as Drain Doctor
Data from FDD filing + SBA 7(a) records
Analysis by FranchiseVerdict Research · Methodology
Zoom Drain is a home-services franchise focused specifically on drain and sewer cleaning, repair, and inspection for homes and businesses. Franchisees run a dispatch-and-technician operation with specialized equipment handling service calls in a territory.
FranchiseVerdict summary · 2026
A ZOOM DRAIN franchise requires a total initial investment of $260K – $491K, including a $50K franchise fee. The 2025 FDD does not disclose unit-level revenue (no Item 19). FranchiseVerdict grade: A (Strongest tier), an editorial assessment, not investment advice. Run a live ROI scan →
Data last verified · figures per the 2025 FDD issuance
Overview
- Investment
- $260K – $491K
- 82nd pct Home Services
- Avg gross sales
- N/A
- Royalty
- N/A
- Units
- 166
- 72nd pct Home Services
- SBA charge-off
- N/A
Quick verdict · Home Services · color = vs category peers
Green = favorable by >10% vs Home Services avg · No shading = within ±10% · Red = unfavorable by >10% · Source: FDD filings + SBA 7(a)
Data from public FDD filings and SBA records. Not financial advice. Methodology
Bottom line
- COSTTotal investment $260K – $491K including a $50K franchise fee.
- RETURNSItem 19 reports outlet revenue, but not in a form that yields a per-outlet average we can compare across brands.
- RISKVerdict A (Strongest tier), verdict score 79/100 (higher is better).
- FLAG13 units terminated last reporting year (7.8% of the system). Ask existing franchisees why.
Item 1 · who you're contracting with
The Franchisor
Corporate structure & franchisor financials
- Legal entity
- Zoom Drain Franchise, LLC
- Parent company
- ZD Holdco, LLC
- Ultimate parent
- MPK Equity Partners, LLC
- Predecessor
- Zoom Franchise Company, LLC
- Prior franchisor entity
- CEO title
- Manager and Chief Executive Officer
- James N. Criniti
- CEO experience
- 29 yrs
- Years in role or industry
- Founder active
- Yes
- Original founder still leading the business
- Incorporated in
- Delaware
- HQ
- 500 Davis Drive, Plymouth Meeting, Pennsylvania 19462
- Auditor
- HM&M Group, LLC
- Audited financials
- Franchisor revenue
- $6.4M
- vs $6.2M prior year
- Management churn noted
- Frequent turnover
- Item 2 disclosed frequent executive changes
Overview
About
- CEO
- James N. Criniti
- Headquarters
- PA
- FDD year
- 2025
- States available
- 28
Can you afford it, and what does the money buy?
Entry cost runs 67% above the typical home services franchise.
Source: FDD 2025 · Items 5–7
FDD Item 7 · 2025 filing
Initial investment breakdown
| Cost component | Low | High |
|---|---|---|
| Initial franchise fee | $50K | $50K |
| Working capital (3–6 mo) | $43K | $58K |
| Equipment, build-out, other | $167K | $383K |
| Total initial investment | $260K | $491K |
Source: ZOOM DRAIN 2025 FDD, Items 5 and 7[2]. “Equipment, build-out, other” is computed as total minus disclosed line items above.
Item 7 · what it costs to open + operate
The Vitals
- Total investment
- $260K – $491K
- Bottom third — review vs category
- Liquid capital req'd
- $43K – $58K
- Bottom third — review vs category
- Franchise fee
- $50K – $50K
- Middle of category vs category
- Royalty
- During the first 12 months, 6% of Gross Sales. Starting i…
- Ad fund
- 2.0%
- typical 3–5%
- Total fee load
- 8.0%
- vs 9–13% typical
Ongoing fees · Item 6
| Fee | Amount |
|---|---|
| Royalty (flat) | greater of 6% of Gross Sales or $1,000 per Territory per month after 13 months |
| Marketing / ad fund | 2.0% of gross sales |
| Technology fee | $300 |
| Transfer fee | $10K |
| Renewal fee | $10K |
| Total fee load | 8.0% of rev |
What do units actually make?
Source: FDD 2025 · Item 19
ROI & LBO modelsSingle-unit · 25-unit portfolio · editable
ZOOM DRAIN did not disclose financial performance in FDD Item 19. The ROIC and return models require Item 19 revenue. Without it all inputs are estimates. You can still run the calculator with your own assumptions by entering an expected revenue figure.
Returns model · single-unit ROIC
What would one ZOOM DRAIN unit return on the cash you put in?
Unlevered ROIC · per unit
Estimated return on your total franchise investment, before any debt financing.
19%
Below the 30–60% attractive-franchise band
These models are for research and scenario planning only. Not investment advice. Actual results depend on your specific location, management, and market conditions. Consult a franchise attorney and accountant before signing any franchise agreement.
Item 19 · Source: 2025 FDD
Financial Performance
- Item 19 type
- gross sales
- Sample size
- 16 franchisees
- vs category median 32
- Range (low → high)
- $344K→$6.7M
- Cohort dispersion (min → max)
- Reporting year
- 2024
- Fiscal year the figures cover
- Source filing
- FDD 2025
- Disclosed in the 2025 filing, covering 2024
- Transparency
- 6 / 10
- vs category median 4 / 10 · above
Compared against 321 Home Services brands
Operator outlook
What the numbers say
Data-driven interpretation of this brand's financial disclosures, fee structure, and system trajectory.
Fee burden
Total ongoing fee load of 8.0% (near the Home Services average).
Disclosure
Item 19 reports outlet revenue, but not in a form that yields a per-outlet average we can compare across brands.
Operator retention
System expanding at 215.7% CAGR over 3 years across 166 units — operators are staying and new ones are joining.
Source: FDD Item 19 financial performance representations and publicly filed FDD data. Past performance is not indicative of future results. Verify all figures with the franchisor and current franchisees before making any investment decision.
vs Home Services averages
How Zoom Drain Compares
Is the system healthy?
Source: FDD 2025 · Item 20
Unit growth
Item 20 · unit dynamics
The Growth Chart
- Total units
- 166
- Opened
- 57
- Last reporting year
- Closed
- 20
- Terminated
- 13
- Franchisor ended the franchise (per Item 20)
- Turnover rate
- 12.0%
- Company-owned
- 5
- Corporate units in the system
- % franchised
- 1%
- vs corporate-owned
- Net growth (3-yr)
- Outlier (see FDD)
- Likely small-sample artifact
- 3-yr CAGR
- Outlier (see FDD)
- Likely small-sample artifact
3-year detail · Item 20
- Opened (3yr)
- 38
- Transfers (3yr)
- 14
- Transfer rate
- 8.4%
- Owners selling to other franchisees
- Continuity rate
- 89.4%
- Units that stayed open
- Termination rate
- 7.8%
- Franchisor-initiated terminations
- Ceased ops
- 4.2%
- Units that stopped operating
Year-over-year franchised unit counts and net change. Source: FDD Item 20.
Item 20 · 30 states with active franchisees
The Territory Map
Derived from franchisee contact records. Shows states with at least one current operator. Not where the franchisor is registered to sell new units (that data is re-extracting in a future refresh).
States derived from franchisee contact records (FDD Item 20). Shows states with at least one current operator on file. Full state registration data (Item 12) will appear on a future FDD refresh.
SBA loan performance
Government records
SBA Loan Data
Aggregated from SBA 7(a) and 504 loan disclosures, public data unique to FranchiseVerdict.
- Total loans
- 43
- Loan volume
- $11.5M
- Median loan
- $292K
- 50th percentile
- Charge-off rate
- N/A
- no resolved loans yet — rate needs a terminal outcome
Historical SBA 7(a) lending data, not predictive of future performance. How SBA charge-off rates are calculated
- Repayment rate (PIF)
- N/A
- 5-yr charge-off
- N/A
- Loans approved 2021+
- Active lenders
- 6
- Defaults
- 1
- Typical loan rate
- 10.4%
- avg rate to borrowers
- Franchised industry avg
- 20.0%
- n=454 loans
- Jobs supported
- 329
- 3.2 per loan
- Lender concentration
- 68%
- top lender's share
Borrower mix: 100% went to startups / new businesses, 0% to established operators
Franchise vs independent — in plumbing, heating, and air-conditioning contract, franchised businesses charge off at 20.0% vs 14.5% for independents — franchising is associated with 38% higher SBA default risk in this category.
Top lenders financing Zoom Drain franchisees
Showing 3 of 6 lenders. The full breakdown — every lender, state distribution, interest rates & risk ratings — is in the SBA Lending Report below.
Explore lender portfolios on Bank Reports or regional data on State Reports.
Premium insight
SBA Lending Report
Deep-dive into Zoom Drain's SBA lending history: lender network, geographic footprint, interest rates, and more.
SBA Lending Report
- Principal loss rate and NAICS industry benchmark
- 6 lenders with concentration factor
- Per-state charge-off rates across 14 states
- Startup risk premium and job creation velocity
- 4-year lending trend
- SBA 504 real estate/equipment data
Instant access. No subscription.
What could kill this investment?
Source: SBA 7(a) FOIA · FDD Items 3, 21
Risk analysis
FranchiseVerdict rating + FDD Items 3, 4, 8, 16, 21
Risk & Legal
Strong clean profile: no franchisor litigation, no bankruptcy, no going-concern, and robust positive net worth of $3,471,439 with net income of $1,351,024 on $6.16M revenue. The only item of note is a minor July 2024 affiliate settlement over a lapsed registration ($1,000 penalty) which is immaterial. 166 units, audited financials, Item 19 disclosed.
Litigation (Item 3)
Affiliate Restoration 1 Franchise Holdings, LLC settled with Virginia State Corporation Commission (Case No. SEC-2014-00028) on July 16, 2024 for offering and selling a franchise after Virginia registration lapsed. Paid $1,000 for investigation costs, agreed to compliance training, and agreed not to violate Virginia Retail Franchise Act in future.
Largest disclosed settlement: $1,000
Bankruptcy (Item 4)
None disclosed
Audited financials (Item 21)
Yes · HM&M Group, LLC
Franchisor revenue (Item 21)
Franchisor entity revenue (not unit-level)
Supplier relationship · Items 8 & 16
- Franchisor sells you products: Yes
- Kickbacks from required suppliers: Yes
- Must buy proprietary products: Yes
- Restricted to system-approved products: Yes
- Can negotiate own supplier terms: No
Score breakdown · what drove the 79 / 100 verdict
- 01MINORPositive net worth $3,471,439, net income $1,351,024
- 02MINOROnly issue is $1,000 affiliate administrative settlement (lapsed registration) - immaterial
- 03MEDAudited financials, Item 19 disclosed, 215.7% net growth
Severity inferred from the FDD text · not a regulatory classification
What are you signing up for?
Ongoing fees run about 8.0% of sales (royalty + ad fund), before rent and labor.
Source: FDD 2025 · Items 11, 12, 17
FDD Items 12, 15, 17 · continued from Risk & Legal
Contract & Territory Detail
| Initial term | 10 years |
|---|---|
| Renewal term | 5 years |
| Allowed renewalsℹ | 2 |
| Territory type | Zip Codes |
| Protected territory | Yes |
| Territory population | 300,000 |
| Online sales rightsℹ | Granted |
| Franchisor can compete | Yes |
| Hire a manager? | Allowed |
| Owner-operator | Required |
| Non-compete (years)ℹ | 2 years |
| Right of first refusalℹ | Yes |
| Termination notice | 30 days |
| Mandatory arbitration | Yes |
| Jury trial waiver | Yes |
| Governing law | Pennsylvania |
| Litigation count | 1 |
View Item 3 litigation summary
Affiliate Restoration 1 Franchise Holdings, LLC settled with Virginia State Corporation Commission (Case No. SEC-2014-00028) on July 16, 2024 for offering and selling a franchise after Virginia registration lapsed. Paid $1,000 for investigation costs, agreed to compliance training, and agreed not to violate Virginia Retail Franchise Act in future.
Items 10, 11
Training & Operations
- Classroom training
- 96 hrs
- On-the-job training
- 36 hrs
- Training location
- On-site at franchisee's restaurant and franchisor's facility
- Time to open
- 5 mo
- From signing to launch
- POS system
- ServiceTitan
- Operating tech stack
Items 5 & 11
Franchisor Support
Technology: ServiceTitan
Item 20 · call current owners
Franchisee Contacts
90 owners to call
Name · phone · city · state. Extracted from FDD Item 20
FDD download
ZOOM DRAIN · FDD (2025) PDF
Frequently asked questions
Frequently Asked Questions
How much does it cost to open a ZOOM DRAIN franchise?
The total investment to open a ZOOM DRAIN franchise ranges from $260K – $491K, with an initial franchise fee of $50K. This includes real estate, equipment, inventory, and working capital as disclosed in their Franchise Disclosure Document (FDD).
What do ZOOM DRAIN franchise owners earn?
ZOOM DRAIN does not disclose average franchise owner earnings in their FDD Item 19. Not all franchisors are required to make financial performance representations. We recommend asking existing franchisees directly about their financial experience.
What is Item 19 in the ZOOM DRAIN FDD?
The FDD section where a franchisor may disclose financial performance of its outlets. Disclosure is optional and formats vary; figures are typically gross sales, which is revenue before expenses, not profit. FranchiseVerdict extracts these figures directly from the ZOOM DRAIN FDD and qualifies whose outlets they describe.
What is ZOOM DRAIN's franchise failure rate?
SBA 7(a) loan charge-off data is not available for ZOOM DRAIN (fewer than 10 loans on file). Charge-off rates are one way to gauge franchise risk, but not all franchise loans go through the SBA program. We recommend reviewing turnover and closure data in the FDD and speaking with current franchisees.
How many ZOOM DRAIN franchise locations are there?
As of their most recent FDD filing, ZOOM DRAIN has 166 total units in the United States, including 161 franchised units and 5 company-owned units. 57 new units were opened in the latest reporting year.
Is ZOOM DRAIN a good franchise to buy?
FranchiseVerdict rates ZOOM DRAIN as a A-grade franchise with a verdict score of 79 out of 100 (higher is better), based on our analysis of investment costs, revenue data, SBA loan performance, and growth trends. Our rating is based solely on publicly available FDD and government data; we recommend speaking with current franchisees before making any investment decision. This is not investment advice.
Data sourced from public FDD filings and SBA 7(a) FOIA records. Not financial advice.
For franchisors
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Data extracted from public FDD filings and SBA 7(a) loan disclosures (FOIA). This information is provided for research purposes only and does not constitute financial, legal, or investment advice. Verify all figures with the franchisor's current Franchise Disclosure Document before making any investment decision.